3 個室外泳池；泳池傘、躺椅
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米拉吉奧溫泉渡假村的評價

5 out of 5
米拉吉奧溫泉渡假村
Kanistro, Paliouri, Halkidiki, Kassandra

評價

8.8

優異

10 分評分，優異；191 則評價中有 107 則" "
8 分評分，不錯；191 則評價中有 54 則" "
6 分評分，一般；191 則評價中有 18 則" "
4 分評分，欠佳；191 則評價中有 9 則" "
2 分評分，很差；191 則評價中有 3 則" "

9.2/10 

整潔度

8.4/10 

職員與服務

8.8/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Sophia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing breakfast Awesome cabanas Fantastic toiletries
於 2023 年 9 月住了 3 晚
Dear Guest, Thank you very much for your visit an 於 2023年12月7日的回應
Dear Sophia, Thank you very much for your visit and your comments. We hope that we will have the chance to welcome you again soon. Kind Regards,

10/10 優異

Marc

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Riesige Anlage mit allen Annehmlichkeiten und Extras. Ein hervorragender Service in allen Bereichen! Exquisite Lage zurückgezogen am Südende der Halbinsel mit viel Landschaft drum herum (dadurch aber auch etwas abgeschieden/abgeschnitten, Auto benötigt). Zu verbessern wäre noch Schattenmöglichkeiten bei den Spiel-/Badeplätzen für die Kinder. Das Babyplanschbecken ist toll, steht aber völlig ungeschützt frei in der Sonne.
於 2023 年 9 月住了 7 晚
Guest Relations Team 於 2023年10月8日的回應
Dear Marc ,Thank you so much for the lovely review and for investing time on us.It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality.We truly wish we will be able to welcome you back soon!Kind Regards,Guest Relations TeamMiraggio Thermal Spa Resort

10/10 優異

HAYRULLAH EMRE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Harika
Muhteşem otel herkese tavsiye edilir
於 2023 年 9 月住了 3 晚
Guest Relations Team 於 2023年10月8日的回應
Dear Mrs. Hayrullah ,Thank you so much for the lovely review and for investing time on us.It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality.We truly wish we will be able to welcome you back soon!Kind Regards,Guest Relations TeamMiraggio Thermal Spa Resort

10/10 優異

JOVANCO

家人同遊
讚好：整潔度、設施服務和住宿狀況
Really enjoyed the experience. The facilities were lovely. Can’t go past the pool and the beach. It was so scenic! With a family there were lots of activities for the kids to do including beach games and football that were hosted by Miraggio staff. The music of an evening in the oasis lounge was a highlight as was the thermal spa. (However 50 euro additional charge for the spa) Only draw back was the cost and not a lot of variety of restaurants (4- one was closed) so you end up going to the same ones over and over, which got a bit boring. You need to have car as we went into pkehori one night and it cost 40 euros for the taxi there and back - 10min ride. We will come back to Miraggio but we will book a club room or a room closer to the pool and rent a car at Thessaloniki airport.
於 2023 年 9 月住了 7 晚
Guest Relations Team 於 2023年10月8日的回應
Dear Jovanco ,Thank you so much for the lovely review and for investing time on us.It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality.We truly wish we will be able to welcome you back soon!Kind Regards,Guest Relations TeamMiraggio Thermal Spa Resort

10/10 優異

Magnus

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
The Miraggio Guest Relations Team 於 2023年11月1日的回應
Dear Magnus,Thank you for your rating!We can't wait to welcome you again!Kind Regards,

6/10 一般

nachshon

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Very bad experience
As a VIP customer, I expect an upgraded room when available. The reception made the opposite - downgraded me to the worst room in the hotel, asking money for updrade, when at least 33% of the hotel is EMPTY. In the room - sinks where plumbed, balcony is below the road level, blocked by the road one meter from it. Lights went on and off during the night without control, waking us up again and again. Outside - due to rain - sea shore, all pools and restaurents were closed. Inside spa was available for extra charge, but, so croudy - not even enough chairs for all the people there. Simply terrible!!
於 2023 年 9 月住了 1 晚
Guest Relations Team 於 2023年9月18日的回應
Dear guest ,We hope that you arrived safely back home . Thank you so much for the time you invested on commenting your experience at Miraggio Thermal Spa Resort . The relevant departments are informed about your honest feedback regarding the faults you found in the room and thank you for giving us the chance to improve ourselves and our services . We truly hope to have the opportunity to welcome you again and we truly hope that we will have the availability to upgrade you ! Kind Regards, Guest Relations Team

6/10 一般

Predrag

於 2023 年 8 月住了 2 晚
Guest Relations Manager 於 2023年9月18日的回應
Dear Mr. Predrag , We hope that you arrived safely back home and your holiday with us has left you with an overall good impression. Thank you so much for the time you invested on rating your experience at Miraggio Thermal Spa Resort . We would love to have your full feedback so the relevant departments will be informed about and thank you for giving us the chance to improve ourselves and our services . We truly hope to have the opportunity to welcome you again ! Kind Regards, Ioli Tzoumali Guest Relations Manager

8/10 不錯

Sinan

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
The beach was great but the staff would remove our thing if they saw no one at the chairs. This was very Annoying since we were swimming only to come out the water and our things were missing. Other then this issue the resort was great
於 2023 年 8 月住了 3 晚
Guest Relations Manager 於 2023年8月14日的回應
Dear Viktoria ,Thank you so much for the lovely rate and for investing time on offering your honest feedback .It is really important for us to know that you enjoyed your stay and the hospitality. There is indeed a policy in the hotel that do not allow to reserve the sunbeds and that is the reason we are removing the personal items when we see that they are left there for a long time . If you are enjoying a long swim to the sea you can always inform our colleagues that you will be gone for a while so they will not remove them . We truly wish we will be able to welcome you back soon!Kind Regards,Ioli TzoumaliGuest Relations Manager

10/10 優異

Mohamad yasser

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was not quiet Vee vee Like a motor on all the time
於 2023 年 7 月住了 5 晚
Guest Relations Team 於 2023年7月26日的回應
Dear Mr. Yasser, Thank you so much for the lovely review and your constructive feedback . It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality. We truly wish we will be able to welcome you back soon! Kind Regards, Guest Relations Team Miraggio Thermal Spa Resort

2/10 很差

nir

於 2023 年 7 月住了 6 晚
Guest Relations Manager 於 2023年7月26日的回應
Dear Nir , After several of conversation with our hotel's management and after the extra benefits you received you left with good terms and no further issues .Apparently you did not expressed your fillings properly . We would like to understand better what at the end dissatisfied you so you are more than welcome to contact us .Kind Regards,Ioli TzoumaliGuest Relations Manager

4/10 欠佳

Liron

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
2 families holiday
We were mislead by hotel call center and later they even said that email correspondence is fake, apparently due to cyber breach, and the promised deal cannot be accepted. We were told we will get some extra benefits as compensation but it was followed partly without real attention to the security breach the hotel had which affected us, the costumer. I dont recommend this hotel due to the way they treat thier guests
於 2023 年 7 月住了 6 晚
Guest Relations Manager 於 2023年7月26日的回應
Dear Liron , After several of conversation with our hotel's management and after the extra benefits you received you left with good terms and no further issues .Apparently you did not expressed your fillings properly . We would like to understand better what at the end dissatisfied you so you are more than welcome to contact us .Kind Regards,Ioli TzoumaliGuest Relations Manager

10/10 優異

Marius

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Happy to have chosen Miraggio for the holiday! Let me explain why. The resort is new, beautiful architecture and interior design, quality in every detail and in materials used (natural stone and wood), excellent service from all staff who makes you feel important and welcome all the time, with a kind smile. The beach is great, sandy, big distance between sunbeds on Club Members beach, thag also provides has very nice cabanas, water crystal clear. Impresssive boats in the resort marina. Pools large and l well maintained, with jacuzzi. Serenity in adults only pool, swimming among palm trees. Excellent breakfast in Evria restaurant, with eggs menu, greek coffee, prosecco, and diverse and delicious food. Good and diverse food as well at dinner buffet. Live music and very pleasant atmosphere every night at main bar terrace, overlooking the sea. Valet parking for the car. The room in the Club Members wing was large, very confortable, beautiful bathroom, cleaned several times a day, and using its private pool in the hot afternoons was a real delight! Special thanks to Nikolaos, our host, for the beautiful surprise he (and thebl resort) made for us as we have celebrated our birthdays there, and for the whole holiday experience at Miraggio!
於 2023 年 7 月住了 7 晚
Guest Relations Team 於 2023年7月16日的回應
Dear Marious ,Thank you so much for the lovely review and for investing time on us. It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality.On a deeper though level, thank you so much for all the time you took to write such nice words for our colleague Nikolaos. We will make sure to pass all your kind words to him, and thank you in advance for putting a smile in his face.As for the rest , receiving such positive feedback from our guests is what gives meaning to our job since we all have chosen hospitality to make people happy and feel like home.We truly wish we will be able to welcome you back soon!Kind Regards ,Guest Relations TeamMiraggio Thermal Spa Resort

10/10 優異

Anthony

於 2023 年 6 月住了 6 晚
Guest Relations Team 於 2023年7月16日的回應
Dear Anthony , Thank you so much for the lovely review and for investing time on us. It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality. We truly wish we will be able to welcome you back soon! Kind Regards, Guest Relations Team Miraggio Thermal Spa Resort

8/10 不錯

Rickard

家人同遊, 商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Vackert hotellområde med mycket aktiviteter
Härliga omgivningar och vackert hotell och poolområde samt många sportaktiviteter och restauranger inom hotellområdet. Enda minus är att det ligger lite ensligt - dvs utan egen bil är det lite knepigt att ta sig till närmsta stad/by.
於 2023 年 6 月住了 2 晚
Guest Relations Team 於 2023年6月22日的回應
Dear Rickard ,Thank you so much for the lovely review and for investing time on us . It is really important to receive such positive feedback, ensuring that you enjoyed your stay and the hospitality. We truly wish we will be able to welcome you back soon! Kind Regards, Guest Relations Team Miraggio Thermal Spa Resort

8/10 不錯

AHARON

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 2 晚
Guest Relations Manager 於 2023年6月22日的回應
Dear Aharon ,Thank you so much for the review and for investing time on us.We truly hope that your holiday with us has left you with an overall good impression.If you will ever feel the need to share more regarding your experience with us we are always at your disposal .Kind Regards,Ioli Tzoumali Guest Relations Manager

10/10 優異

Petra

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 8 晚
The Miraggio Guest Relations Team 於 2023年2月9日的回應
Dear Guest,Thank you for your rating!We can't wait to welcome you again!Kind Regards, The Miraggio Guest Relations Team

10/10 優異

Tomer

於 2022 年 10 月住了 2 晚
The Miraggio Guest Relations Team 於 2022年10月17日的回應
Dear Tomer,Thank you for your rating!We can't wait to welcome you again!Kind Regards, The Miraggio Guest Relations Team

10/10 優異

Thomas

於 2022 年 9 月住了 7 晚

10/10 優異

Trifunche

於 2022 年 7 月住了 2 晚
The Miraggio Guest Relations Team 於 2022年8月2日的回應
Dear Guest, Thank you for your rating! We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

NENA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very pleasant
We visited the hotel mainly as a relaxation treat. Cons: 1. During our check in, we had a problem with the door keys but it was resolved fairly quickly. 2. We asked for a double bed and we could feel that it was twin beds attached, but the top mattress was very thin and we could feel the single bed frame in the middle section. For a resort room, I’d expect a more comfortable double bed. Pros: Overall, stay was very pleasant, the facilities were in great condition. Room inside was nice, clean, the air-con was very responsive, good variety of amenities, complimentary coffee, tea, water and fresh fruits. We particularly enjoyed the spa facilities and the pool areas. Staff very friendly and polite. Also, the beach was very nice.
於 2022 年 7 月住了 1 晚
The Miraggio Guest Relations Team 於 2022年8月1日的回應
Dear Nena, Thank you so much for your kind words! We are excited that you have enjoyed your Miraggio experience! We can't wait to welcome you again! Best Regards, The Miraggio Guest Relations Team

8/10 不錯

Bobby

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra resort !
Bra avkopplingsställe med bra service och restaurangutbud .
於 2022 年 7 月住了 2 晚
The Miraggio Thermal Spa Resort Team 於 2022年7月25日的回應
Dear Bobby, Thank you very much for your visit and your comments. We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team

10/10 優異

IGOR

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
They need to work on the food. The food was not really for 5 Stars resort. We have 5-6 different family our friends together with us on vacation and everyone was complaining about the food.
於 2022 年 7 月住了 4 晚
The Miraggio Thermal Spa Resort Team 於 2022年7月18日的回應
Dear Igor, Thank you very much for your visit and your rating. Your concerns will be shared with the relevant head of departments We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team

8/10 不錯

fredy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful facilities and great service
於 2022 年 7 月住了 3 晚
The Miraggio Thermal Spa Resort Team 於 2022年7月18日的回應
Dear Guest, Thank you very much for your visit and your comments. We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team

8/10 不錯

Amina

親子同遊
讚好：整潔度、設施服務和住宿狀況
The Miraggio was a pleasing stay, however that it was overpriced. We always stay in 5* hotels. We felt that for the price we paid we should have been offered half board. The price for the buffet restaurant was ridiculous. €45 per adult and €20 for children over 5 was extortionate, considering what we had already paid for the room. We had submitted a complaint regarding their failure to tell us children were not free. A manager kindly spoke to us and offered to waive €50 for late check out. We thought this was really kind and made us feel good about our stay as our flight was so late, this gave us more time to enjoy the hotel. However at check out, when we went to pay for our extras the lady behind the counter just told us the amount without providing a full breakdown of the costs incurred, tapped it into card machine and asked us to pay. I then thought I would like to see a full receipt of our costs just to make sure the overall price was correct. We have stayed in 5* hotels across the world, whenever we check out the staff ALWAYS prints out the full balance and presents it to us so we can understand how the amount has been calculated. The lady agreed to give me a printout but then proceeded to stuff it into an envelope. I said no need for envelope I want to see balance now. When we looked the fee of €50 was added to our bill. Had I not asked for a breakdown we would have paid. She corrected the amount. I found this very unprofessional.
於 2022 年 6 月住了 2 晚
The Miraggio Guest Relations Team 於 2022年7月5日的回應
Dear Amina, Thank you for choosing Miraggio Thermal Spa Resort for your vacation and for your feedback. We are proud to know that overall you stayed satisfied with our hotel facilities and offered services, as our team makes every effort to ensure that your vacation takes place in the most comfortable and luxurious atmosphere. We are sincerely sorry for any inconvenience you faced during your check out, and would like to assure you that all your comments are taken into great consideration in our constant effort to improve our services and facilities. Rest assured that your next visit to Miraggio will be as comfortable and spacious as it gets, offering you an unparalleled holiday experience with us. Best Regards, The Miraggio Guest Relations Team

6/10 一般

Christopher

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Die Unterkunft entspricht in jedem Fall im Hinblick auf die Ausstattung und der Aufmachung einem 5-Sterne Hotel. Auch das Essen ist hervorragend! Insbesondere die Desserts sind ein Traum!!! Der Service ist zumindest teilweise dürftig. Am ersten Tag wurde die bestellte Flasche Wasser einfach nur auf den Tisch gestellt. Einschenken und Nachschenken mussten wir selbst. Ein No-Go in einem 5-Sterne Haus! Am nächsten Tag hat es jedoch funktioniert. Zu erwähnen ist in jedem Fall, dass dieses Haus überwiegend von Russen beherbergt wird. Entsprechendes ignorantes und rücksichtsloses Verhalten ist vorprogrammiert. Im Spa-Bereich gilt (logischerweise) Handyverbot! Aber an Regeln wollen sich die Russen nicht halten. Face-Time mit Führung durch den Spa-Bereich sind keine Seltenheit. Außerdem wird lautstark kommuniziert, so dass eine Entspannung nicht möglich ist. Das Personal unternimmt gegen das Fehlverhalten ebenfalls nichts. Für uns war es definitiv das letzte Mal im Hause Miraggio. Schade eigentlich.
於 2021 年 9 月住了 3 晚
The Miraggio Guest Relations Team 於 2021年9月10日的回應
Dear Christopher, Thank you very much for your visit and your rating. Your concerns will be shared with the relevant head of departments We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team

10/10 優異

Ziv

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best experience!
Great location and awesome resort! Very good service, super beautiful place! Recommend a lot
於 2021 年 8 月住了 2 晚
The Miraggio Guest Relations Team 於 2021年8月20日的回應
Dear Ziv, Thank you so much for your kind words! We are excited that you have enjoyed your Miraggio experience! We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

Anthoula

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 2 晚
The Miraggio Guest Relations Team 於 2021年7月21日的回應
Dear Anthoula, Thank you for your rating! We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super hotel, personnel au petit soins, et toujours avec le sourire.
於 2021 年 7 月住了 3 晚
The Miraggio Guest Relations Team 於 2021年7月17日的回應
Dear Guest, Thank you for the smile you are giving us whilst reading your lovely thoughts & experiences! We are looking forward to welcoming you back! Sunny greetings from the Miraggio Thermal Spa Resort Team.

10/10 優異

Marko

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 2 晚
The Miraggio Guest Relations Team 於 2021年6月24日的回應
Dear Marko, Thank you for your rating! We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

NIKOLAOS

於 2020 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful place with lots to do. A little isolated so a car is beneficial
於 2019 年 10 月住了 7 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度和住宿狀況
Hyvät fasiliteetit. Vähän henkilökuntaa -> palvelu hidasta. Kalliit hinnat kaikessa.
於 2019 年 10 月住了 7 晚

10/10 優異

RAJESH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Plads til forbedringer....
Ikke 5 stjernet oplevelse. Absolut dejligt hotel med rigtig gode faciliteter såsom poolområde, sport og børneklub, især børneklubben og personalet der var fantastiske. Kæmpe minus var restauranten..... absolut forfærdelig mad og ingen service (fik oftest ikke tilbudt kaffe til morgenmad) virkede underbemandet og selve restauranten var en stor sal, som det på ingen måde var en fornøjelse at tilbringe tid i..... hotellet stor flot, men mangler en del på mad og service for at kunne berettige 5 stjerner
於 2019 年 10 月住了 7 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Alles top . Leider sieht man Menschen bei der Nahrungsaunahme .
於 2019 年 10 月住了 5 晚

10/10 優異

Randi Sætre

於 2019 年 10 月住了 1 晚

10/10 優異

Milena (Macedonia )

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel with excellent staff. Clean, comfortable all you need for enjoy
於 2019 年 10 月住了 4 晚
Miraggio 於 2019年10月19日的回應
Dear Milena, Thank you so much for your kind words! We are excited that you have enjoyed your Miraggio experience! We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

4/10 欠佳

Judith,Ralf (Kleve)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Sehr schöne Anlage mit einzigartiger Lage! Essen und Service mangelhaft. Sehr lautes Restaurant, Kantinenessen.Das Hotelmanagement muss sich entscheiden, ob es ein Familienhotel oder Wellness-Hotel sein will! Beides passt nicht zusammen!
於 2019 年 9 月住了 13 晚
Miraggio 於 2019年10月19日的回應
Dear Judith, Thank you very much for your visit and your comments. Kind Regards, The Miraggio Thermal Spa Resort Team

10/10 優異

真實旅客

於 2019 年 10 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
Schöne saubere Anlage, die aber eher 4, als 5 Sterne verdient hat. Das Frühstück war für mich eine Katastrophe. Immer nur das gleiche und von der Qualität her fand ich das Essen nicht sehr hochwertig. Billigstes Obst/Gemüse/Wurst und Käse. Nur normaler Café ist kostenlos. Der Rest wird mit ca.5€ berechnet. Der Spabereich ist auch nicht inbegriffen. 20€ für Erwachsene/10€ für Kinder pro Besuch. Positiv fand ich, dass für Kinder viel geboten wird, die Poolanlahe und den Hoteleeigenen Strandabschnitt fand ich auch super. Ohne Kinder würde ich persönlich eher ein anderes Hotel wählen, da es sehr viele kleine Kinder gibt. Außerdem sollte man hier unbedingt einen Mietwagen haben, um abends auch wanders essen zu können, denn die Restaurants sind für Ihr Angebot völlig überteuert. Auch fand ich nicht so gut, dass das Zimmer zwischendurch nicht sehr ordentlich gereinigt wurde. Alles in allem war es dennoch ganz schön, aber ich würde n zweites Mal dieses Hotel buchen.
於 2019 年 10 月住了 7 晚
Miraggio Thermal Spa Resort 於 2019年10月13日的回應
Dear Guest, Thank you very much for your visit and your comments. We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team

10/10 優異

Tryfon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A 5 star resort
Α brilliant resort lying in a hill in 6 levels with private beach and pools with warm sea water,an amazing view,very clean and high quality of service.The only one issue the cats going around the tables in lunch time.
於 2019 年 10 月住了 4 晚
Miraggio Guest Relations Team 於 2019年10月13日的回應
Dear Guest, Thank you for your kind words! We appreciate the time you took writing the feedback! Looking forward to welcoming you back! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

Flyura

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Для детей!!!
Отель превзошел мои ожидания!!! Очень хороший отель!!! Интересно туда ехать с детьми много всего интересного!!!! Обязательно вернусь с внуком!!!!
於 2019 年 9 月住了 2 晚
Miraggio Guest Ralation Team 於 2019年10月13日的回應
Dear Guest, Thank you so much for your kind words! We are excited that you have enjoyed your Miraggio experience! We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

4/10 欠佳

Attila (Svizzera)

家人同遊
不滿：整潔度、職員與服務和設施服務
Personale scadente, svogliato e non consono ad un hotel che si vanta essere un 5*. Location e spazi molto belli ma gestiti malamente e superficialmente per una clientela non consona alla categoria.
於 2019 年 7 月住了 13 晚
Miraggio Thermal Spa Resort Team 於 2019年10月13日的回應
Dear Guest, Thank you very much for your visit and your comments. We will take under serious consideration your comments and implement changes.We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team

6/10 一般

真實旅客

讚好：整潔度
於 2019 年 9 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 9 月住了 4 晚

8/10 不錯

ofer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautifully hotel, very clean and comfortable room. Breakfast is very good Dinner wasn't tasty, and not hot. They charge 3.5 euro for water, and in their Italian restaurant 6 euro for water..why?makes is abset. The water in the spa should be hot.
於 2019 年 9 月住了 5 晚
Miraggio 於 2019年9月24日的回應
Dear Guest, Thank you for your rating! We are glad that you enjoyed our housekeeping services and you found all our areas clean and tight. Water in the main restaurant costs 3,00€. In Portofino it is a matter of Brand. Aqua Panna Or Pellegrino are high quality restaurant waters. The temperature in our spa pools are almost 34 d.c. which is considered the correct one. In any case thank you foe your comments. We can't wait to welcome you again! Kind Regards, The Miraggio Guest Relations Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
מלון מצוין מאוד רומנטי עם גישה לחוף ים פרטי המון בריכות במלון היה מושלם
於 2019 年 9 月住了 3 晚

10/10 優異

VICTOR

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 6 晚

6/10 一般

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Facility is amzing and fits 100% into the landscape. Negative: Odours from the toilet in the room Breakfasts facilities too loud and noisy
於 2019 年 8 月住了 4 晚
Miraggio 於 2019年9月24日的回應
Dear Guest, Thank you very much for your visit and your comments. We hope that we will have the chance to welcome you again soon. Kind Regards, The Miraggio Thermal Spa Resort Team