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卡托維茲鑽石廣場酒店的評價

4 out of 5
卡托維茲鑽石廣場酒店
Dworcowa Street, 9, Katowice, Silesian Voivodeship

評價

8.8

優異

10 分評分，優異；67 則評價中有 42 則" "
8 分評分，不錯；67 則評價中有 16 則" "
6 分評分，一般；67 則評價中有 3 則" "
4 分評分，欠佳；67 則評價中有 4 則" "
2 分評分，很差；67 則評價中有 2 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.4/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Leila

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great location close to mall train and bus stations
於 2024 年 3 月住了 7 晚

10/10 優異

Gianluca

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年12月18日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.

2/10 很差

Marta

於 2023 年 11 月住了 2 晚

10/10 優異

Baldur

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
Kamila Zarzycka Deputy General Manager 於 2023年12月18日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.

8/10 不錯

Edward

於 2023 年 10 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年12月18日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

menno

讚好：整潔度、職員與服務、設施服務和住宿狀況
Good facilities and extensive breakfast options
於 2023 年 10 月住了 2 晚

6/10 一般

Michele

於 2023 年 9 月住了 4 晚

10/10 優異

Pawel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年9月15日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

Kamil

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Alles suoer gewesen!!
於 2023 年 8 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年9月15日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

HAIM

於 2023 年 8 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年9月15日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

Taku

讚好：整潔度、職員與服務和住宿狀況
very good
於 2023 年 8 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年9月15日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

4/10 欠佳

Kiran

家人同遊
1) The hotel cleaners never cleaned our dustbins for 3 days the same rubbish was there from when we checked in till we checkout 2) the curtains are falling off and don’t cover all the windows, it was very hard to get any sleep whilst sleeping on the sofa bed as the light was coming in 3) the sofa bed was not made up and we had to wait 1 hour 45 min from 9pm till 1045pm till someone came to bring us linen/pillows/duvet 4) the bathroom shower was disappointing the water was so slow and half way through the water cuts off then followed by a small break the water starts again with ice cold water. This was the penthouse
於 2023 年 8 月住了 3 晚

10/10 優異

4COSO

讚好：整潔度、職員與服務和住宿狀況
Cool
於 2023 年 8 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 優異

Miriam

於 2023 年 8 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 不錯

Beata

於 2023 年 7 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 優異

Jozef

於 2023 年 8 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 不錯

Yvonne

讚好：整潔度、職員與服務和住宿狀況
Sehr gut
於 2023 年 7 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 優異

Matthias

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, modern ,proffesional staff! All good!
於 2023 年 8 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 優異

Oleg

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 優異

Robertus

於 2023 年 7 月住了 3 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

8/10 不錯

Pierre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable
Nice comfortable stay, close to transport and action.
於 2023 年 7 月住了 3 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 優異

真實旅客

讚好：住宿狀況和客房舒適度
Good location Friendly staff
於 2023 年 7 月住了 3 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.

10/10 優異

Hendricus

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great Hotel, close to the Railstation and the city centre.
於 2023 年 7 月住了 3 晚
Kamila Zarzycka Deputy General Manager 於 2023年8月28日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

4/10 欠佳

Sally

於 2023 年 6 月住了 1 晚

10/10 優異

Thais

於 2023 年 6 月住了 1 晚

10/10 優異

Natalia

於 2023 年 6 月住了 3 晚

10/10 優異

Damien

讚好：整潔度、職員與服務和住宿狀況
This was an experience. Close all bars and great places to eat.Thank you Katowice!
於 2023 年 5 月住了 5 晚
Kamila Zarzycka Deputy General Manager 於 2023年6月13日的回應
Dear Guest, Thank you very much for taking the time to write about your stay with us. We are glad that you enjoyed our breakfast and that the hotel was pleasant! Our team works hard to ensure that all our guests have a positive experience and we appreciate the kind words. We strive to provide the highest quality of service and amenities for each of our valued guests, and we are glad we were able to do so during your stay. Thank you again for your review and we hope to welcome you back soon.Kamila ZarzyckaDeputy General Manager

10/10 優異

Norman

於 2023 年 5 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年6月13日的回應
Dear Guest,Thank you very much for taking the time to write about your stay with us. We are glad that you enjoyed our breakfast and that the hotel was pleasant! Our team works hard to ensure that all our guests have a positive experience and we appreciate the kind words. We strive to provide the highest quality of service and amenities for each of our valued guests, and we are glad we were able to do so during your stay. Thank you again for your review and we hope to welcome you back soon.

4/10 欠佳

Nicolas

商務旅客
讚好：整潔度
不滿：住宿狀況和客房舒適度
Very disappointing!
We booked at the Diament Plaza because it was a new hotel with a good location, close to the train station and walking distance from the conference center. When we arrived to check in in the evening, we were told that our room had been "destroyed" by the previous customers, and they had no other room available. They first wanted to move us to one of their other hotels which was 6km from the city center! We had to check online ourself to discover that they had another hotel next to the convention center. They did no propose it directly. We had to force them to check whether there was a room available. There was one, which we luckily got. But the hotel was much older and less comfortable (two uncomfortable single beds instead of a queen, from the 70s). They never offered us any refund or anything to compensate for the difference. We also saw other customers being told their room had been given to someone else, because they "didn't confirm their late arrival". Very bad...
於 2023 年 5 月住了 3 晚

8/10 不錯

kevin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年5月2日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

Andrea

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr freundliches und zuvorkommendes Personal. Moderne Zimmer. Sehr reichhaltiges Frühstücksbuffet. Die Tiefgarage umfasst nur 4 Parkplätze. Zudem ist diese sehr klein und eng. Parksituation vor dem Hotel schwierig. Man kann jedoch auch im nahegelegenen Einkaufszentrum parken. Hotel liegt sehr zentral.
於 2023 年 4 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年5月2日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 優異

Deborah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Recently renovated, the rooms in this hotel were beautifully decorated and very stylish. Check in and out was quick and efficient and all the staff were very welcoming. Breakfast was good with a great range of food and beverages to suit every taste. The hotel was very central and only a short walk from the train/bus station. I’d definitely recommend this hotel and, if we return to Katowice, we’d definitely stay there again.
於 2023 年 4 月住了 4 晚
Kamila Zarzycka Deputy General Manager 於 2023年4月11日的回應
Dear Guest,Thank you for such a positive comment about our hotel.We will be very pleased to be able to host you again during your next visit to Katowice.Best regards,Kamila ZarzyckaDeputy General Manager

10/10 優異

Maciej

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Kamila Zarzycka Deputy General Manager 於 2023年3月30日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

christophe

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
You cant be wrong by booking this hotel. Nice reception staff, spotless and excellent location. Highly recommended.
於 2023 年 3 月住了 1 晚
Kamila Zarzycka Deputy General Manager 於 2023年3月15日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaDeputy General Manager

10/10 優異

Vikesh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Need to cater for veg
於 2023 年 2 月住了 2 晚
Kamila Zarzycka 於 2023年3月3日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 不錯

Joseph

於 2023 年 2 月住了 1 晚
Kamila Zarzycka 於 2023年3月3日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 不錯

Geir Morten

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
IEM Katowice
Veldig fint hotell. Det var noen ansatte som ikke var så god i engelsk. Ellers var rommet veldig rent og moderne. For min del var frokosten ikke spiselig. Så jeg kommer til å bestille uten frokost om jeg skal tilbake. Kort gange til spodek arena.
於 2023 年 2 月住了 3 晚
Kamila Zarzycka 於 2023年3月3日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We got the apartment room. The room was amazing and very clean. She staff at reception were very nice too. They even called our room a few minutes after we got in to make sure everything was good. Highly recommend this hotel.
於 2023 年 2 月住了 3 晚
Kamila Zarzycka 於 2023年3月3日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

8/10 不錯

Oliver

讚好：職員與服務、設施服務和住宿狀況

8/10 不錯

Andrea

商務旅客
讚好：整潔度、設施服務和住宿狀況
Nice hotel close to the city center!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

8/10 不錯

Sung-Ho

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Catowich hotel
Very comfortable place for biz trip It located just behind of city center and easy to get good resturant and funny place
於 2022 年 11 月住了 1 晚
Kamila 於 2022年12月2日的回應
Dear Guests, Thank You for Your great recommendation. Your satisfaction is our greatest reward!We invite You again to our hotel.Best regards, Kamila ZarzyckaRoom Division Manager

10/10 優異

Liam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 9 月住了 1 晚

10/10 優異

Feodor

於 2022 年 8 月住了 1 晚

10/10 優異

Giuliano

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
war alles gut
於 2022 年 7 月住了 5 晚

8/10 不錯

Luca

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Parcheggio troppo caro
Hotel molto bello, camera confortevole. La posizione di fronte alla ferrovia però non garantisce il silenzio durante la notte. Le tende non sono sufficienti ad oscurare la camera. Il parcheggio è estremamente costoso!
於 2022 年 7 月住了 2 晚
Kamila Zarzycka, Room Division Manager 於 2022年7月18日的回應
Dear Guset, Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Katowice. Yours Sincerely, Kamila Zarzycka, Room Division Manager

2/10 很差

Piotr

商務旅客
讚好：整潔度和住宿狀況
不滿：客房舒適度
Not recommended
So, first of all, the room was located with view for patio for air condition units, tight, confined zone. By the way, hotel was not fully booked. I parked my car exactly in the front of main entrance for 100 PLN on hotel parking place - in the morning I found cigarettes and bubble gums on the roof. Nobody walking on the street did it because there was an ash around and looks like cigarettes fall down from hotel windows directly. It's not fault of staff of course but certifies about hotel quality. Small rooms. Room no. 110. Breakfast excellent.
於 2022 年 7 月住了 1 晚
Kinga Karweta 於 2022年7月15日的回應
Dzień dobry Szanowny Panie Piotrze, dziękujemy za wystawienie opinii. Jest nam niezmiernie przykro w związku z zaistniałą sytuacją. Dokładamy wszelkich starań aby nasze usługi były na najwyższym poziomie. Jak najbardziej czujemy się odpowiedzialni za naszych Gości i nie powinno dość do takiej sytuacji. W celu potwierdzenia dbałości o komfort naszych Gości, chcielibyśmy Pana zaprosić na bezpłatny nocleg w naszym Hotelu Diament Plaza, przy kolejnej Pana wizycie w Katowicach. W celu dokonania rezerwacji zapraszam do kontakt bezpośrednio ze mną pod numerem telefonu: 667-775-060 Pozdrawiam Kinga Karweta Kierownik Recepcji

10/10 優異

Wilfredo

於 2022 年 7 月住了 2 晚
Kamila Zarzycka, Room Division Manager 於 2022年7月18日的回應
Dear Guset, Thank you so much for your kind words regarding your recent stay with us. We truly enjoyed having you as a guest and we hope our service and amenities will make us your first choice for accommodations the next time you travel to Katowice. Yours Sincerely, Kamila Zarzycka, Room Division Manager

4/10 欠佳

Sarah

商務旅客
讚好：整潔度和住宿狀況
不滿：職員與服務
hotel refused to refund a breakfast I did not eat but never told me breakfasts were non refundable. Hotel refused to refund any nights when my flights were cancelled and staff was quite rude
於 2022 年 6 月住了 5 晚