大堂
查看供應

卡托維茲鑽石公園酒店的評價

4 out of 5
卡托維茲鑽石公園酒店
Ul. Wita Stwosza 37, Katowice, Silesian

評價

8.0

很好

10 分評分，優異；152 則評價中有 57 則" "
8 分評分，不錯；152 則評價中有 58 則" "
6 分評分，一般；152 則評價中有 21 則" "
4 分評分，欠佳；152 則評價中有 12 則" "
2 分評分，很差；152 則評價中有 4 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

8.0/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

真實旅客

10/10 優異

Eric

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service, they upgraded my room size. Happy the freezer in the min fridge was larger than normal. Easy to uber around and this place is closer to the train station than I thought. It is nice to have a restaurant at the top also with good food and nice staff. Get the breakfast also in the mornings.
於 2024 年 2 月住了 3 晚
Aneta 於 2024年3月15日的回應
Dear Eric, Thank you for taking the time to share your comments with us following your recent stay at Park Hotel Diament**** in Katowice. I am pleased to learn that every side of stay was satisfying and our staff did their best to fulfilled your expectations. We are looking forward to welcoming you back in near future. Kind regards, Aneta Szulc Rooms Division Manager

6/10 一般

sakineh

不滿：職員與服務和住宿狀況
於 2024 年 2 月住了 8 晚
Aneta 於 2024年3月15日的回應
Dear Sakineh,Thank you for sharing your opinion following your recent stay at Park Hotel Diament**** in Katowice. I am pleased to learn that we fulfilled most of your expectations. We are looking forward to welcoming you back in near future. Kind regards Aneta Szulc Rooms Division Manager

6/10 一般

Brendan

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were great and friendly. The WiFi in my room did not work properly i only got signal in half of my room and so I had to rely on data mostly. My room card stopped working TWICE in a 4 night stay and had to have reception re-scan the card. That wasn't uncommon either because I met other people who had that same issue. Other than that it was high quality with lots of amenities.
於 2024 年 2 月住了 4 晚
Aneta 於 2024年2月14日的回應
Dear Mr. Brendan,Thank you for taking the time to share your experience with us. We appreciate that you noticed the friendly staff and we value your opinion. We are sorry that our WIFI did not meet your expectations; we strive to provide a comfortable and pleasant experience for our guests, and it is disappointing that we did not meet that standard on this occasion. We can assure that we will use your comments as an opportunity to continue to make improvements to ensure that all of our guests have an enjoyable stay.Kind regardsAneta Szulc Rooms Division Manager

10/10 優異

Philippe

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Thomas

於 2023 年 12 月住了 3 晚

6/10 一般

Marcin

讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚
Aneta Szulc 於 2023年11月7日的回應
Szanowny Panie Marcinie,Dziękujemy za pozostawienie oceny dotyczącej Pana pobytu w Park Hotel Diament**** w Katowicach. Niestety brak dodatkowego komentarza uniemożliwia nam zrozumienie, co wpłynęło na tak niską ocenę końcową. Uwagi dodawane przez naszych Gości są zawsze jak najbardziej mile widziane, ponieważ wiemy, jak poprawić standard świadczonych przez nasz Hotel usług. Przepraszamy za wszelkie niedogodności oraz mamy ogromną nadzieję, że będziemy mieli okazję gościć Pana w przyszłości, a kolejny pobyt będzie dla Pana miłym zaskoczeniem. Serdecznie pozdrawiam, Aneta Szulc Kierownik Pionu Hotelowego

10/10 優異

Hans Petter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Weekend tur
於 2023 年 10 月住了 5 晚
Zespół Park Hotel Diament Katowice 於 2023年11月8日的回應
Dzień dobry,Dziękujemy za chęć podzielenia się z nami Pana opinią dotyczącą pobytu w Park Hotel Diament**** w Katowicach. Zadowolenie naszych Gości jest dla nas priorytetem, dlatego cieszę się, że pobyt w naszym hotelu sprostał Pana oczekiwaniom. Mam nadzieję gościć Państwa ponownie w Park Hotel Diament Katowice****. Pozdrawiam serdecznie, Zespół Park Hotel Diament Katowice

10/10 優異

Bjarne

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Greitt Hotel
於 2023 年 9 月住了 1 晚
Zespół Park Hotel Diament Katowice 於 2023年11月8日的回應
Dzień dobry,Dziękujemy za chęć podzielenia się z nami Pana opinią dotyczącą pobytu w Park Hotel Diament**** w Katowicach. Zadowolenie naszych Gości jest dla nas priorytetem, dlatego cieszę się, że pobyt w naszym hotelu sprostał Pana oczekiwaniom. Mam nadzieję gościć Państwa ponownie w Park Hotel Diament Katowice****. Pozdrawiam serdecznie, Zespół Park Hotel Diament Katowice

8/10 不錯

Sandy

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

victor

於 2023 年 7 月住了 2 晚

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Aneta 於 2023年8月9日的回應
Dear Guest,Thank you for taking the time to share your opinion with us following your recent stay at Park Hotel Diament**** in Katowice. Unfortunately without any comment we are not able to refer to low rate you have given us. We deeply value any comment that our guests leave filling comment section. We do apologize for the inconvenience caused to you and we are looking forward to welcoming you back in near future. Kind regards Aneta Szulc Rooms Division Manager

6/10 一般

Nadine

讚好：整潔度和職員與服務
於 2023 年 7 月住了 2 晚
Aneta 於 2023年8月3日的回應
Dear Nadine,Thank you for taking the time to share your opinion with us following your recent stay at Park Hotel Diament in Katowice. Unfortunately without any comment we are not able to refer to low rate you have given us. We deeply value any comment that our guests leave filling comment section. We do apologize for the inconvenience caused to you and we are looking forward to welcoming you back in near future. Kind regards Aneta Szulc Rooms Division Manager

4/10 欠佳

Jan

伴侶同遊
不滿：住宿狀況
Heiß, weil minibar erzeug so eine Hitze das Klimaanlage nichts hilft, höchstens für eine Nacht geeignet
於 2023 年 7 月住了 4 晚
Aneta 於 2023年8月3日的回應
Dear Jan, Thank you for taking the time to share your comments with us following your recent stay at Park Hotel Diament**** in Katowice. I am pleased to learn that we fulfilled part of your expectations. We do apologize for the inconvenience caused to you by AC. In case of any problems we always recommend to contact with reception whom can help in those situations. We are grateful for your input, which will assist us in maintaining the high standards of service we strive to attain. We are looking forward to welcoming you back in near future. Kind regards Aneta Szulc Rooms Division Manager

8/10 不錯

Beata

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Aneta 於 2023年8月3日的回應
Szanowna Pani Beato,Ogromnie dziękujemy za poświęcony czas na pozostawienie oceny dotyczącej Pani pobytu w Park Hotel Diament**** w Katowicach. Jest nam ogromnie miło, iż spełniliśmy większość Pani oczekiwań względem pobytu. Doceniamy pozostawiony komentarz i mamy ogromną nadzieję, że będziemy mieli okazję gościć Panią w przyszłości. Serdecznie pozdrawiam, Aneta Szulc Kierownik Pionu Hotelowego

4/10 欠佳

Sandy

於 2023 年 7 月住了 1 晚
Aneta 於 2023年8月3日的回應
Dear Sandy,Thank you for taking the time to share your opinion with us following your recent stay at Park Hotel Diament in Katowice. Unfortunately without any comment we are not able to refer to low rate you have given us. We deeply value any comment that our guests leave filling comment section. We do apologize for the inconvenience caused to you and we are looking forward to welcoming you back in near future. Kind regards Aneta Szulc Rooms Division Manager

8/10 不錯

Olatayo

於 2023 年 6 月住了 2 晚
Aneta 於 2023年8月3日的回應
Dear Olatayo,Thank you for sharing your opinion following your recent stay at Park Hotel Diament**** in Katowice. I am pleased to learn that we fulfilled most of your expectations. We are looking forward to welcoming you back in near future. Kind regards Aneta Szulc Rooms Division Manager

10/10 優異

Piotr

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
worst overnight stay ever
My booking was transferred to Hotel Diament Vacanza, which is a much lower standard hotel. I only found out about it when I arrived at the hotel. I have not received price compensation. I have terrible experience after staying in this hotel
於 2023 年 4 月住了 2 晚
Aneta Szulc 於 2023年5月4日的回應
Dear Guest,Thank you for taking the time to share your comments with us following your recent stay. We do apologize for the inconvenience caused to you. As you received our response we refunded partly your stay. We are grateful for your input, which will assist us in maintaining the high standards of service we strive to attain. We are hoping to see you in the future. Kind regards Aneta Szulc Rooms Division Manager

6/10 一般

Jaroslaw

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Nie polecam
Śniadanie w cenie 70 zł to jakieś nieporozumienie. Nie warte nawet 20 zł. Druga sprawa to parking hotelowy w cenie 50 zł - czy wszyscy już totalnie poszaleli? Nawet w Niemczech parkingi hotelowe są tańsze!
於 2023 年 4 月住了 1 晚
Aneta Szulc 於 2023年4月21日的回應
Szanowny Panie Jarosławie,Dziękujemy za chęć podzielenia się wrażeniami dotyczącymi Pana pobytu w Park Hotel Diament w Katowicach. Pozostawienie Pana opinii dotyczącej ceny śniadania oraz parkingu jest dla nas niezmiernie cenna. Z pewnością rozważymy Pana uwagi. Mamy ogromną nadzieję, że będziemy mieli okazję gościć Pana w przyszłości, a kolejny pobyt będzie udany! Pozdrawiam Aneta Szulc Kierownik Pionu Hotelowego

10/10 優異

Adam

商務旅客
讚好：整潔度
Die Lage
於 2023 年 1 月住了 1 晚
Weronika Wojs, Room Division Manager 於 2023年1月27日的回應
Dear Adam,Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice.Best regards,Weronika Wojs, Room Division Manager

10/10 優異

Nataliia

於 2022 年 12 月住了 1 晚

8/10 不錯

Christopher

讚好：整潔度、職員與服務和住宿狀況
於 2022 年 9 月住了 1 晚

6/10 一般

真實旅客

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Fuori città, da ristrutturare
Hotel comodo, ma non rinnovato. Camere e bagni da ristrutturare. Buona colazione.
於 2022 年 9 月住了 1 晚
Weronika Wojs Room Division Manager 於 2022年10月3日的回應
Dear Guest,Kindly thank you for choosing Park Hotel Diament and taking the time to leave your feedback. Your comments are very valuable to us. We realize that we are missing a new look. Renovation is a matter of time.Sincerely,Weronika WojsRoom Division Manager

4/10 欠佳

Karin

家人同遊
不滿：住宿狀況
No cleaning but great breakfast and gym
Ok Hotel but no cleaning during a stay of 3 nights. The reception said that they will come every day but no show. Asked for new towels at least and the we got plenty which was great. The gym was very nice and well equipped. Great breakfast
於 2022 年 8 月住了 3 晚
Weronika Wojs Room Division Manager 於 2022年10月3日的回應
Dear Guest,Kindly thank you for choosing Park Hotel Diament in Katowice****, and taking the time to leave your review.For security reasons, we have introduced a cleaning service on request. In case of daily request, this service should take place regularly.The topic has been raised with employees so that repeated mistakes are not repeated.We apologize for the inconvenience that affected the negative opinion.Best regards,Weronika WojsRoom Division Manager

10/10 優異

TAKAHIDE

商務旅客
讚好：整潔度、職員與服務和客房舒適度
於 2022 年 8 月住了 2 晚
Weronika Wojs, Room Division Manager 於 2022年9月13日的回應
Dear Guest,Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice.Best regards,Weronika Wojs, Room Division Manager

10/10 優異

Maria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Warto powracać
Z pobytu w hotelu jestem zadowolona, dlatego powracamy. Będąc w Katowicach tylko z niego korzystamy. Hotel blisko centrum, parku. Polecam.
於 2022 年 8 月住了 1 晚

4/10 欠佳

Dennis

讚好：職員與服務
不滿：整潔度和客房舒適度
Für 2 nächte is es ok für länger nicht tauglich
Nicht immer zimmer reinigung für 2 Personen nur ein mal handtücher man musste das Personal immer wieder drauf aufmerksam machen man musste an der bar auf Personal warten
於 2022 年 8 月住了 6 晚
Weronika Wojs Room Division Manager 於 2022年10月3日的回應
Dear Guest,Kindly thank you for choosing Park Hotel Diament and taking the time to leave your feedback. Your comments are very valuable to us. We realize that we are missing a new look. Renovation is a matter of time.Sincerely,Weronika WojsRoom Division Manager

10/10 優異

Jerry

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
All fab
於 2022 年 7 月住了 1 晚
Weronika Wojs 於 2022年7月30日的回應
Dear Jerry, Dear Guest, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs Room Division Manager

4/10 欠佳

Joanna

商務旅客
讚好：職員與服務
不滿：住宿狀況
於 2022 年 7 月住了 2 晚
Weronika Wojs 於 2022年7月30日的回應
Dear Joanna, Dear Guest, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs Room Division Manager

2/10 很差

Jerzy

於 2022 年 6 月住了 7 晚

10/10 優異

Christian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel
Stanza ottima personale gentile ristorante a disposizione e tram a 300 metri per raggiungere il centro città vicino comunque alla struttura
於 2022 年 6 月住了 1 晚
Weronika Wojs 於 2022年7月30日的回應
Dear Christian, Dear Guest, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs Room Division Manager

8/10 不錯

Kathleen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was peaceful and close to a park.
於 2022 年 6 月住了 3 晚
Weronika Wojs, Room Division Manager 於 2022年6月23日的回應
Dear Kathleen, Dear Guest, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs, Room Division Manager

6/10 一般

Oleksandr

It is a nice place to stay for a coupe of days. Quite close to the city center. Uber was always 5 min away. Hotel restaurant is very good. Quite spacious too. Overall, the hotel feels quite safe. Carpeting is not new. It can be a bit noisy from the other room neighbors.
於 2022 年 4 月住了 11 晚
Weronika Wojs, Room Division Manager 於 2022年5月17日的回應
Dear Guest, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs, Room Division Manager

10/10 優異

Dominik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Pokoj byl pěkný a čistý. Parkování zadarmo hned v areálu hotelu pokud chytnete místo jinak placené 40,-zl
於 2022 年 4 月住了 1 晚
Weronika Wojs, Room Division Manager 於 2022年5月17日的回應
Dear Guest, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs, Room Division Manager

10/10 優異

Jesus Antonio (San Jose del Cabo)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente hotel, muy buen servicio y atención, sobre todo en recepción al llegar
於 2022 年 4 月住了 1 晚
Weronika Wojs, Room Division Manager 於 2022年6月23日的回應
Dear Antonio, Thank you for choosing Park Hotel Diament**** during your stay in Katowice. We appreciate you taking the time to share your experience at our property with us. We hope to youll stay with us again when your travels bring you back to Katowice. Best regards, Weronika Wojs, Room Division Manager

4/10 欠佳

Joanna

商務旅客
讚好：職員與服務
不滿：住宿狀況
Miła obsługa
Uczciwa jakość za uczciwa cenę. Bardzo miła obsluga
於 2022 年 1 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Positive experience
Stayed at this hotel for a short business trip. The rooms are spacious and clean. Descent breakfast. The location is a bit far away from the historic center but a quiet neighbourhood.
於 2021 年 12 月住了 5 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯

Justyna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯

Sebastian

讚好：職員與服務
不滿：整潔度和住宿狀況
Nie polecam :)
Obiekt nie zasluguje na 4*. Na kazdym pietrze smierdzi papierosami! Pokoje rowniez smierdza! Brak lodowki w pokoju, co winno byc standardem… Parking maly i w dodatku platny… generalnie jest to hotel „ostatecznosci”…
於 2021 年 8 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 3 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Jako tako
Sam budynek i otoczenie takie sobie, bylejakość widać zarówno w pokoju jak i na zewnątrz. Jest Posprzątane, ale nie czysto. Na plus miła i profesjonalna obsługa w recepcji oraz świetne śniadanie.
於 2021 年 8 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 4 晚

10/10 優異

Anna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務
於 2021 年 7 月住了 4 晚

2/10 很差

Ergin

於 2021 年 7 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

10/10 優異

Xavier

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dobry hotel blisko centrum
Wszystko super! Polecam ten hotel!
於 2021 年 5 月住了 1 晚

10/10 優異

Jacek

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Polecam
Dogodne położenie, miła obsługa.
於 2021 年 3 月住了 2 晚