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"The onsen was amazing. The restaurant staff were exceptional."

"Location is very convenient as it's a 3 min walk from Hakone-Yamato station. The onsen public bath is spectacular with baths inside and outside! The hotel is old but well maintained."

"We stayed for one night at Tsuki no Yado Sara and had a wonderful time. The hotel is in a beautiful location overlooking the river and is only a short (5-minute) walk from the town. The restaurants in the area are quite expensive and busy, but there is a Lawson and 24-hour 7/11 nearby where you can pick up food. We had a river view room so we could look over the river and mountains while using our private bath. The room was perfect, very large and equip with all the necessities and comfy beds. There is also a public bath and two private baths available for hotel guests (no extra charge). There is a free drink bar with beer, wine, and spirits on the 3rd floor, as well as a free coffee and tea bar in the lobby. The hotel staff were wonderful, very helpful and polite. We booked the traditional Japanese-style breakfast, which is ready at your table on arrival to your reservation. The food was delicious, with so many courses. Overall, the stay was lovely and I would recommend it to anyone looking for a place to stay in Hakone. We would definitely come back! "

"Fantastic and reasonable value . The only problem was getting there and out. There is no good transportation to and from Odawara station . "

"Beautiful hotel. Lovely staff. Wonderful onsen experience."

"Clean and amazing views. They have drinks and snacks there for you which is great. Check in was fine but had to call a few times to get through to verify my ID (there’s no staff on site, so virtual check in with codes to access the room). Great location and would definitely recommend. You are paying a premium in April for the views but as a special treat it’s so worth it. We sat in the private onsen and sauna for hours! "

"Great place to stay. Good restaurants. Close to everything I would highly recommend."

"Clean well maintained property. Despite right next to train station, the room is very quiet due to double pane window. Nice laundromat which you can monitor the availability and progress with TV in your room. "

"The staff were extremely polite and helpful. We appreciated the Japanese room which included a traditional Japanese dinner served in the room. The public bath was clean and relaxing. Be sure the reserve breakfast time early as they close at 10 Am."