Puerto Princesa Kayulo Falls Hotels

"Clean room"

"New property, spacious rooms"

"FOOD IS EXCELLENT"

"Property is great and pool is amazing! It’s about an hour and a half outside of Puerto Princessa, but we enjoyed that. The room was clean and beds were comfortable. Our biggest complaint is the service at the restaurant. It takes forever to order and get your food. For example, it was not unusual for us to wait 30-40 mins to get our drinks and then another hour to get food. Because there are no other options on the property, you have to wait. We ended up eating at the resort next door and it was absolutely amazing service and food. Also, we were assured all the water is purified, however, my whole family got sick from drinking the water they provide in their glass refillable bottles. I am not convinced the water was purified enough for our North America stomachs to handle. Overall, I would say the resort is lovely and the staff are helpful. They just need to improve on the restaurant service and I would suggest working on their purification system if they aren’t going to provide sealed bottled water to guests."

"Didn’t use the pool but looks clean and very nice. They clean room if the do not disturb button is off staffs are friendly and polite"

"I rarely leave reviews but I feel this place deserves it. Everything was on point, from the pool, to the food, the cocktails and the super friendly staff. Super recommended!"

"The breakfast everyday was awesome. At the Sotogrande they treat you special and remember you. Jeric was particularly helpful and his english is great . I had a great time . I needed their attention, because I am a nervous solo traveler . After a few days I was part of the family . I have never been treated better any where in my life. It was awesome . "

"We did get the chance to get a beach view room. On our night we stayed in acroom just beside the water compressor whichvwas extremely loud. The air conditioning facial was not inserted properly and made loud shaking noise every time the compressor would kick in to cool the room. The room itself was good all things considered. Lsst but not least the people occupying the room above us were constantly moving some furniture which did not help our noisy situation. After complaining in the morning and a total lack of sleep on our first night, they gladly moved us up the second floor with a low noisevA/C. The hotel needs some TLC but the beach and pool make up for some. Don't expect a swimmers beach! "