6/10 一般
Donnna
与配偶出行
2026 年 4 月 29 日
不满意：服务设施
We have stayed here multiple times over the past few years and everything was good. This visit I felt there were several opportunities for the hotel to do a better job. Our room was tidy but the carpet is getting worn and felt dirty. We have always arrived early in the past and steps were always taken to get us in early. This time it was not possible as the hotel had been heavily booked the night before. We understand this but it was not until checking back after several hours that the front desk person decided to ask housekeeping to clean our room type next. This could have been done hours earlier rather than make us wait so long.The thing that bothered me the most this trip were the doors and windows. Just covered with handprints and so visible in the sun. It made it look dirty. The courtyard was untidy also. Nobody swept the 3 days we were there so there was sugar packets, cigarette butts, straws and weeds around the walkways to the rooms in the courtyard. The pool was not open. It looked clean and full but was not going to open til May 1st weekend. This was dissapointing as the weather was beautiful and 23 to 25C during our stay. We stay all over the place and other hotels are opening and closing their pools based on the weather. Lastly, if there are going to be fabric chairs in the breakfast room, please clean them. I can’t understand why yellow fabric is used when the place is full of kids, workmen etc. . gives a bad impression when they are stained and dirty.
Donnna
2026 年 4 月入住 2 晚