搜索凯尔斯顿的民宿

“Nice room & building, shame about the lack of care & attention to detail! Arrived to find the room not made up. Ali, a kitchen worker was apologetic & accommodating & said he would call house keeping back. We went off for 1 hour but returned earlier than anticipated as my partner wasn’t feeling well. When we came to the room, the male worker, on his phone, had an unpleasant attitude, saying he needed another 10 minutes. We said ok, but we needed to use the bathroom urgently. He proved……

“I was checked into a disability room, which although OK is designed for wheelchair users. The sink was low and had no plug in it, so shaving was hard. The room was hot, and although there wasa fan, the window opened fully and wasn't safe to leave open overnight due to it being on the ground floor. The radiator front panel was falling off and the room had no desk/table to use for eating or work. Whilst I appreciate this is a budget hotel, simple things like a plug and mending a broken radiator……

“Pro: Very nice and helpful staff Location near city center Parking is just oke Cons: No lift Free parking is a bit far”

“Clean rooms but the bathroom was miniscule. The accommodation is on a very busy road without a safe place to cross. No parking on site. Check in time was very late in the afternoon which was inconvenient. Overall poor value.”

“Everything was perfect. The attention of the host was really thoughtful, the location was completely adorable and a perfect place to disconnect and the breakfast filling and delicious”

“This was our first time at Dukes, having tried lots of hotels in Bath over the years, we will definitely return, there was so much to like. We thought it was great value for money, especially over a bank holiday weekend. The location was excellent, a few minutes walk to town. Our beautiful room overlooked the street, a perfect view of the picturesque buildings. The decor in the room was lovely and the toiletries were great, a Dyson hairdryer and coffee machine were an added bonus. Our……

“It’s a nice place for travellers, clean and tidy room with excellent service from the staff. Thank you for the service especially Nigel and the one served us during the dinner.(forget to ask his name)”

“We would not have booked here if we had known the Saturday breakfast was 9am to 10am. There is no information about breakfast times on the booking process. The TV was totally unusable as I do not have a modern PhD. I simply could not understand all this internet stuff. The Wifi speed was slow, less than 1mbps. Besides that, clean comfortable room, excellent real beer in the bar.”