Augusta Kennebec Arsenal Hotels

"Clean room and friendly staff"

"Overall hotel was clean and staff were friendly and accommodating. The beds however were very uncomfortable, too firm and pillows did not provide any neck support. Would stay there again with different beds! "

"Nothing was good..No hot tub..or steam room,the pool was not warm at all..The room was freezing as well.. I didnt enjoy it at all..really bummed about it"

"Very clean, comfortable, good breakfast despite main items running out early. Staff was friendly and efficient. Wonderful location"

"Very responsive and communicative hosts. The house was well stocked, well up-kept and perfect for all season activities. "

"Very disappointed with water pressure and the fact that the shower head barely spit out water. There was no body wash in shower. The container was complete missing from the holder tied to wall. Also upon check in waited behind another couple as we stood there and there was no one around working the they appeared from back office. One would figure you would want your desk clerk out greeting guests and be available. Had stated here a few years ago and was severely disappointed this time. Not worth the money if you can’t even enjoy a good hot shower "

"Great host - we got a pretty big snow storm the host was making sure everything was ok. 2nd time staying here and won’t be our last. House is very clean and the host is great "

"Hallway smells like urine"

"Dirty walls, stained carpet, I also found a dirty wash cloth in my shower and the shampoo and conditioner was empty."