住宿正面 (夜晚)

亞特蘭大 - 肯尼索州立大學紅屋頂酒店的評價

2 out of 5
亞特蘭大 - 肯尼索州立大學紅屋頂酒店
1460 George Busbee Parkway, Kennesaw, GA

評價

6.6
10 分評分,優異;381 則評價中有 88 則" "
8 分評分,不錯;381 則評價中有 105 則" "
6 分評分,一般;381 則評價中有 62 則" "
4 分評分,欠佳;381 則評價中有 66 則" "
2 分評分,很差;381 則評價中有 60 則" "

7.0/10 

整潔度

7.4/10 

職員與服務

5.8/10 

設施服務

6.6/10 

住宿狀況

6.6/10 

環保程度

評價

4/10 欠佳

Kathleen

不滿:整潔度、職員與服務、設施服務和住宿狀況
Upon arriving the woman named Christine checked me in. Immediately she was rude, incredibly sarcastic. The room keys kept deactivating (no I did not have them by my phone). She was extremely hostile. I had the do not disturb on the door and the cleaning lady knocked which I replied 2x no thank you and she opened my door. There were water bugs and other bugs also crawling around. The water for the shower was cold and the towels were very rough. The water that came out of the sink sprayed all over. Don’t recommend
於 2024 年 5 月住了 2 晚
LaTunde RediResponse Specialist 於 2024年5月23日的回應
Dear Kathleen,I appreciate you sharing your feedback following your stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. I was saddened to read that your stay fell short of your expectations due to the insects and all the other concerns that you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 優異

pamela

讚好:住宿狀況
I enjoyed my stay. It is an older hotel but was clean and best for the price. Everyone very friendly.
於 2024 年 5 月住了 5 晚
LaTunde RediResponse Specialist 於 2024年5月22日的回應
Dear Pamela,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are thrilled to read that you enjoyed your visit with us, everyone was friendly and all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 很差

EDGAR

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
It was dirt all over and nasty bedsheets and towels
於 2024 年 5 月住了 1 晚
Nishaye RediResponse Specialist 於 2024年5月20日的回應
Hello Edgar, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Atlanta - Kennesaw State University. We sincerely apologize that our cleanliness did not meet your expectations. We understand how crucial a clean and welcoming environment is for our guests, and we regret any discomfort or inconvenience you experienced. Please rest assured that we take comments like yours very seriously and are already implementing measures to ensure our standards of cleanliness are not only met but exceeded.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 優異

William

於 2024 年 4 月住了 1 晚
Nishaye RediResponse Specialist 於 2024年5月19日的回應
Dear William, The staff at the Red Roof Inn Atlanta - Kennesaw State University and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

2/10 很差

Jeffrey

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Recordo Rediresponse Specialist 於 2024年2月29日的回應
Hello Jeffrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Kennesaw State University and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

4/10 欠佳

Randy

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
N/A
於 2024 年 2 月住了 1 晚
Dannielle Rediresponse Specialist 於 2024年2月5日的回應
Hello Randy,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

4/10 欠佳

Tahisha

There were roaches in my room
於 2023 年 12 月住了 1 晚
Chirell RediResponse Specialist 於 2024年1月4日的回應
Dear Tahisha,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Chirell RediResponse Specialist

10/10 優異

Julia

於 2023 年 12 月住了 1 晚
Chevanese RediResponse Specialist 於 2023年12月26日的回應
Thank you for your positive rating, Julia, following your stay at the Red Roof Inn Atlanta - Kennesaw State University. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 不錯

Dennis

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
out of the way but close to my destination, clean and affordable, limited parking
於 2023 年 11 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年11月11日的回應
Dear Dennis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room, affordable property and convenient location here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 很差

Juan

不滿:整潔度、職員與服務和住宿狀況
Esta muy sucio este hotel, jamas regresaria a quedarme aqui, el cuarto tenia muy mal olor y el servicio muy malo nadie nos ayudo con el olor y tampoco nos cambiaron el cuarto muy mal hotel
於 2023 年 10 月住了 1 晚
Kamaria Red Roof Management RediResponse Special 於 2023年10月17日的回應
Querido Juan,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por el olor que describió, la falta de limpieza de la habitación y los demás problemas destacados que obstaculizaron su estadía.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,Kamaria Red Roof Management RediResponse Specialist

6/10 一般

Bobbie

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
I didn't like the condition of the room in the bathroom it looked like blood on the was hair was in the sink and bath tub. There was cigarettes burns in the bedding and the floor was not really mopped good my socks turned brown..I would probably not recommend this hotel.
於 2023 年 9 月住了 2 晚
Oshane RediResponse Specialist 於 2023年9月16日的回應
Dear Bobbie,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the room that you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. next time your travel plans require lodging.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist

2/10 很差

Lashae

於 2023 年 9 月住了 1 晚
Toni-Ann RediResponse Specialist 於 2023年9月29日的回應
Hello Lashae,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 不錯

Kelly

讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in went smoothly. Hotel was clean, smelled good, few cosmetic issues but nothing major. Will stay again.
於 2023 年 9 月住了 3 晚
Dannielle Rediresponse Specialist 於 2023年9月6日的回應
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the smooth check in process, clean hotel, fresh smell. We apologize for the issues you had. We hope to continue to provide great experiences for you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for posting your review. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof Management

2/10 很差

Brittany

於 2023 年 9 月住了 1 晚
Sharma RediResponse Specialist 於 2023年9月24日的回應
Hello Brittany, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

10/10 優異

Laurence

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Comfortable, clean, and quiete. I turned a 2 day stay into 5 days.
於 2023 年 7 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年8月1日的回應
Dear Laurence,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our clean, comfortable and quiet location. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us and that you have rated our hospitality and accommodations so highly. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management

4/10 欠佳

Stephanie

家人同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
bugs
We had bed bugs or something. Room 205. I am COVERED in bites
於 2023 年 7 月住了 1 晚
Carla Red Roof Management 於 2023年7月23日的回應
Dear Stephanie, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

4/10 欠佳

Breanna

讚好:職員與服務
不滿:整潔度和住宿狀況
I didn't like how the bed was hard and made noise when I moved. I killed a roach in there. The room could be fixed up. The chair was torn and needs to be replaced. Phone was just there for decoration. Remote to the tv didn't work at all. Some of the lamps didn't work.
於 2023 年 7 月住了 1 晚
Carla Red Roof Management 於 2023年7月21日的回應
Dear Breanna,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the bed making noise when you move, the insects you reported and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist

2/10 很差

Brandy

親子同遊
不滿:整潔度、職員與服務和住宿狀況
The room has multiple bugs/roaches, blood on the walls. The room was dirty and overall gross. Front desk wouldn’t do anything to help fix the situation.
於 2023 年 7 月住了 1 晚
Carla Red Roof Management 於 2023年7月21日的回應
Dear Brandy,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the lack of cleanliness in the room, the insects you reported and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

6/10 一般

Kim

讚好:職員與服務和客房舒適度
不滿:住宿狀況
2 strikes and Red Roof is out!
I decided to give Red Roof a 2nd chance since another location I stayed at was absolutely awful! This one was a little better but not worth the $85/night. I like motels because of having that quick access to the outside with a dog and convenience of being close to my car. I stayed on the 1st floor which was not carpeted but not sure what it was. Maybe peel and stick? The corners on many pieces stuck up creating a tripping and injury hazard. The room was aesthetically in bad shape. The clientele was a bit to be desired too. The ice machine was sad but with patience, you could eventually fill an ice bucket. The bed was comfy but the sheets were dry and scratchy. Needless to say, I won’t be staying at anymore Red Roofs when I’ve stayed at nicer motels for less.
於 2023 年 7 月住了 1 晚
Sharma RediResponse Specialist 於 2023年7月16日的回應
Dear Kim,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It's great to hear that you found the bed to be comfy. However, I am sorry that you were unsatisfied due to the conditions of the floor and ice machine not being up to your standards, the situation you mentioned regarding the sheets, and the other highlighted issue. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and we wish you all the best in your future travels. Very truly yours,SharmaRed Roof Management RediResponse Specialist

2/10 很差

David

多人同遊
不滿:職員與服務、住宿狀況和客房舒適度
Never again!
Noisy, dirty, creepy. None of the requests made during booking were met. It was like the check in personnel hadn't even seen the requests. We will never stay here again.
於 2023 年 7 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年7月12日的回應
Dear David,Thank you for your review following your stay at Red Roof Inn Atlanta - Kennesaw State University. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the noise, uncleanliness and the other concerns mentioned hindered your experience, which was saddening to read. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks,GabrielleRediResponse Specialist

10/10 優異

Tahisha

讚好:整潔度、職員與服務和住宿狀況
I enjoyed my stay. I will be returning. Thank you!
於 2023 年 7 月住了 1 晚
Gabrielle RediResponse Specialist 於 2023年7月12日的回應
Thank you for taking a moment to leave a review, Tahisha. Myself and the staff at the Red Roof Inn Atlanta - Kennesaw State University appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist

6/10 一般

John

家人同遊, 寵物同遊, 商務旅客
讚好:整潔度
不滿:住宿狀況
Facility needs updating. Room clean.
於 2023 年 6 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年7月4日的回應
Hello John,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta - Kennesaw State University. I'm glad you found our rooms to be clean, however, you indicated that you weren't pleased with the upkeep of our building, please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist

2/10 很差

Trina

家人同遊
不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Oshane RediResponse Specialist 於 2023年7月5日的回應
Hello Trina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

4/10 欠佳

Sherrill

於 2023 年 6 月住了 2 晚
Oshane RediResponse Specialist 於 2023年7月5日的回應
Hello Sherrill, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

10/10 優異

Laura

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Olivia RediResponse Specialist 於 2023年6月20日的回應
Hello Laura, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. We aim to provide positive experiences for all our guests. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

4/10 欠佳

Valerie

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Sharma RediResponse Specialist 於 2023年6月14日的回應
Dear Valerie, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 不錯

Dana (Cedartown)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean, good place for a quick stop for the price
於 2023 年 6 月住了 1 晚
Sharma RediResponse Specialist 於 2023年6月12日的回應
Hello Dana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. I am happy to read your comments regarding you found our hotel to be very clean, good for a quick stop for the price prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 不錯

Gerardo

於 2023 年 5 月住了 2 晚
Sharma RediResponse Specialist 於 2023年6月8日的回應
Hello Gerardo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

4/10 欠佳

David

於 2023 年 6 月住了 1 晚
Sharma RediResponse Specialist 於 2023年6月6日的回應
Hello David, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

6/10 一般

Ricardo

商務旅客
讚好:住宿狀況
不滿:職員與服務
.
於 2023 年 5 月住了 2 晚
Sharma RediResponse Specialist 於 2023年5月29日的回應
Hello Ricardo, Thank you for taking the time to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist

8/10 不錯

jessica

伴侶同遊, 商務旅客
讚好:職員與服務
The rooms smelled like weed even in the non smoking rooms
於 2023 年 5 月住了 1 晚
Linton Rediresponse Specialist 於 2023年5月21日的回應
Dear Jessica,We are sorry to hear your recent experience at the Red Roof Inn Atlanta - Kennesaw State University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,LintonRediresponse Specialist

8/10 不錯

ann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚
Linton Rediresponse Specialist 於 2023年5月16日的回應
Dear Ann,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Kennesaw State University and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

2/10 很差

Kyle

不滿:整潔度、職員與服務、設施服務和住宿狀況
Dirty. Room was trashed and looked like it was under construction.
於 2023 年 5 月住了 1 晚
Linton Rediresponse Specialist 於 2023年5月16日的回應
Dear Kyle,Thank you for telling us about your recent visit at the Red Roof Inn Atlanta - Kennesaw State University. You indicated that the uncleanliness concerns listed hindered your stay. Please allow me to sincerely apologize for the inconveniences caused. Your feedback is very important to us, so thank you for sharing.I do hope that you will return to our hotel, or any of our other brand locations in the future.Yours truly,LintonRediresponse Specialist

8/10 不錯

Adrienne

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Clean room. Bare floors were slippery
於 2023 年 4 月住了 1 晚
Sashauna Red Roof Management 於 2023年5月5日的回應
Dear Adrienne,Thank you for taking the time to tell us about your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was thrilled to see you were pleased with the cleanliness of the room. We appreciate your 8/10 score. However, it's truly disheartening to see you highlight that your stay fell short of expectations due to the floors being slippery. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

8/10 不錯

Bradley

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice clean place for the $
於 2023 年 4 月住了 1 晚
Linton Rediresponse Specialist 於 2023年5月1日的回應
Dear Bradley,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Atlanta - Kennesaw State University. It's heartwarming to read that our nice and clean rooms earned your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRediresponse Specialist

10/10 優異

Blu

讚好:整潔度、職員與服務和住宿狀況
good location
於 2023 年 4 月住了 1 晚
Adraine RediResponse Specialist 於 2023年4月28日的回應
Dear Blu, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Kennesaw State University. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our good location. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Adraine Red Roof Management RediResponse Specialist

10/10 優異

Shirley

於 2023 年 4 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年4月21日的回應
Hello Shirley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 優異

Rebecca (Middletown)

於 2023 年 3 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年4月29日的回應
Hello Rebecca, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

8/10 不錯

Jose

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 3 晚
Kamaria Rediresponse Specialist 於 2023年4月5日的回應
Hello Jose,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN HARDEEVILLE appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Rediresponse Specialist

6/10 一般

Kay

讚好:整潔度和職員與服務
於 2023 年 3 月住了 1 晚
Adraine RediResponse Specialist 於 2023年4月23日的回應
Hello Kay,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Atlanta Kennesaw State University appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful Hotel - Stayed twice and will stay again
This is a wonderful hotel. We stayed there on the way to Florida and loved it so much, stayed on the way back as well. The staff is extremely friendly, the property is clean, and there are quiet a few restaurants very close. Great hotel if you are traveling with pets!
於 2023 年 3 月住了 1 晚
Kerry-Lee RediResponse Specialist 於 2023年3月31日的回應
Dear Jennifer, Thank you for your review and your perfect scoring. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY thanks you for your feedback and are happy to read the staff was extremely friendly, the property was clean and wonderful, you loved our free pet policy and you liked our convenience to restaurants in close proximity. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another wonderful stay in the future. Sincerely, Kerry-Lee RediResponse Specialist

8/10 不錯

Zachary

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great for 1 night stay bed was comfortable
於 2023 年 3 月住了 1 晚
Abigail RediResponse Specialis 於 2023年3月27日的回應
Hello Zachary,Thank you for taking a moment to complete our survey myself and the staff at the Red Roof Inn Atlanta- Kennesaw State University appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

8/10 不錯

Adarian

讚好:整潔度、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
Oniel Rediresponse Specialist 於 2023年3月15日的回應
Hello Adarian,We are sorry you had a less than satisfactory experience, prompting your 8/10 rating following your stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

2/10 很差

Valerie

不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 3 月住了 1 晚

10/10 優異

Kimberly Reed

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our room was very clean and the staff was very accommodating.
Sharma RediResponse Specialist 於 2023年3月3日的回應
Dear Kimberly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. I am glad to hear that you found your room to be very clean and our staff to be very accommodating prompting your 5/5 rating. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRediResponse Specialist

8/10 不錯

Joseph

讚好:整潔度、職員與服務和客房舒適度
It was ok stay
it smelled like smoke and the flooring wasn't right. it was like they layed the flooring and left gaps in it. But we stayed just because we needed a place to stay for overnight.
於 2023 年 1 月住了 1 晚
Devorine RediResponse Specialist 於 2023年1月27日的回應
I want to thank you for taking the time to post a review of your stay at Red Roof Inn Atlanta - Kennesaw State University, Joseph. It upsets me to hear that you had a less than ideal experience. You mentioned that there was an unpleasant odor and you had an issue with the flooring. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance.We strive towards consistently providing a positive experience, therefore your feedback is very important to us. Thank you for sharing your experience with us. We look forward to hosting you again in the future.Sincerely,Devorine RediResponse Specialist

10/10 優異

Stephanie

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean rooms and great people
於 2023 年 1 月住了 1 晚
Antonio,RediResponse Specialist 於 2023年10月16日的回應
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It’s great to hear that you found our property/rooms to be clean in addition to our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementDear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It’s great to hear that you found our property/rooms to be clean in addition to our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

10/10 優異

Stephanie

讚好:整潔度、職員與服務、設施服務和住宿狀況
Dannielle Rediresponse Specialist 於 2023年4月29日的回應
Hello Stephanie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

10/10 優異

Toni

於 2022 年 12 月住了 1 晚
Dannielle Rediresponse Specialist 於 2023年10月17日的回應
Hello Toni, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have always loved this hotel
於 2022 年 12 月住了 1 晚
Devorine RediResponse Specialist 於 2022年12月23日的回應
Dear Stephanie,Thank you for taking the time to post a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Atlanta - Kennesaw State University. We are happy to see that your are a loyal member of our Red Roof brand location whenever you're in town. We are thrilled that our location always meet your expectations. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist