“Sour taste in my mouth as I was charged more by the hotel than Expedia had told me. When I informed the Check In Clerk he advised me that he charges what Expedia sends him and I would have to contact Expedia. I contacted Expedia and they tried to call the Motel and Expedia informed me that the call was answered and once Expedia identified themselves the Motel Clerk hung up the phone. Shows really poor Customer Service on the Motel. We won't be staying again as a result.”
“The room was very disgusting, we had to clean it ourselves. After several complaints to the front desk. The breakfast was equally disgusting, food was not edible. I would never go back.”
“Hotel located at approx. 20 minutes from downtown, very walkable. Contrary to it’s name, the view on the lake is very limited since the premises is across the street behind another hotel facing the lake. Staff very friendly and useful. Unfortunately, the whole Okanagan area was facing heavy smoke from forest fire during our stay.”
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