When I walked in there was a smell that I didn’t recognize. Didn’t really think about it. The next morning I woke up to “sick” roaches on the counter! I captured them in a cup and took them to the front desk. My first question was did you spray for roaches! And he said yes! Which was what I smelled coming into the hotel! They knew they had roaches yet didn’t disclose this information! I said that would have been nice to know so I could have prepare so that I didn’t have to worry about taking them home with me! He said “well, they are almost dead, what do you want”. I wanted a refund but he refused! He doesn’t care about customer safety! Just money! He knows he has roaches and instead of just shutting down for a couple days to completely make sure he gets rid of them he just covers up the problem. Plus he advises a pool but the first sign you see when walking in is “Pool Permanently Closed”. There is no way this hotel is rated a 5 star hotel! IT HAS ROACHES!
Kristina
於 2025 年 5 月住了 1 晚
10/10 優異
Laura M
2025 年 4 月 28 日
讚好:整潔度、職員與服務和住宿狀況
Laura M
於 2025 年 4 月住了 1 晚
6/10 一般
candace
家人同遊
2025 年 4 月 26 日
讚好:職員與服務
不滿:整潔度和設施服務
The main area was clean - the bathroom and room just barely passable
candace
於 2025 年 4 月住了 1 晚
10/10 優異
Francisco
2025 年 3 月 30 日
👍
Francisco
於 2025 年 3 月住了 2 晚
10/10 優異
Julie
伴侶同遊
2025 年 3 月 28 日
讚好:設施服務
I would definitely stay there again. The staff was awesome, especially the lady that works second!!!
Julie
於 2025 年 3 月住了 3 晚
8/10 不錯
Cynthia
2025 年 3 月 18 日
Cynthia
於 2025 年 3 月住了 4 晚
6/10 一般
Jennifer L
商務旅客
2025 年 2 月 20 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jennifer L
於 2025 年 2 月住了 1 晚
8/10 不錯
Marshall
2025 年 2 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Marshall
於 2025 年 2 月住了 1 晚
10/10 優異
SARA
2025 年 2 月 15 日
讚好:職員與服務和住宿狀況
SARA
於 2025 年 1 月住了 1 晚
10/10 優異
Lillie
家人同遊
2025 年 2 月 13 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lillie
於 2025 年 1 月住了 1 晚
6/10 一般
Christiane
2025 年 2 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Christiane
於 2025 年 1 月住了 4 晚
10/10 優異
cecile (bettendorf)
2025 年 1 月 17 日
讚好:整潔度、職員與服務和住宿狀況
.
cecile
於 2025 年 1 月住了 1 晚
6/10 一般
Marian
2025 年 1 月 4 日
不滿:整潔度
The room was quiet and comfortable, but everything needed a good cleaning.
Marian
於 2025 年 1 月住了 2 晚
8/10 不錯
calvin
2025 年 1 月 4 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
calvin
於 2025 年 1 月住了 1 晚
4/10 欠佳
Frank
2025 年 1 月 4 日
讚好:職員與服務
不滿:整潔度
Frank
於 2024 年 12 月住了 1 晚
10/10 優異
Eric
2024 年 12 月 31 日
Eric
於 2024 年 12 月住了 1 晚
6/10 一般
David
家人同遊
2024 年 12 月 31 日
Truck noise. Garbage truck came at 2 am! Dated, but okay for the price. Not a luxury place, just bare essentials. Bed was hard.
David
於 2024 年 12 月住了 1 晚
2/10 很差
Lori
家人同遊
2024 年 12 月 11 日
不滿:住宿狀況
Extremely noisy. People screaming until 2:00 in the morning. Sounded like they were busting walls in the second floor till at least 2:00 in the morning. At one point. Went back to our vehicle to try and sleep. Terrible experience
Lori
於 2024 年 12 月住了 1 晚
4/10 欠佳
Jennifer
2024 年 12 月 10 日
不滿:整潔度、職員與服務和住宿狀況
Jennifer
於 2024 年 12 月住了 2 晚
2/10 很差
Derek
2024 年 12 月 3 日
讚好:職員與服務
不滿:整潔度
Derek
於 2024 年 12 月住了 1 晚
8/10 不錯
Doug
2024 年 12 月 3 日
不滿:整潔度、職員與服務和住宿狀況
Disappointed
Pretty disappointed in the hotel. There were mold/mildew spots on the ceiling, a brown water stain on the ceiling in the bathroom. The refrigerator was dirty and unusable, and it just did not feel clean. The TV despite good weather kept cutting out and freezing when I complained the manager Said they would fix it tomorrow. The hallway carpet looked like it had not been vacuumed in sometime and the breakfast was primarily packaged donuts, machine dispensed coffee and cereal.