Suffice it to say Vacasa was horrible to work with. Vacasa seems to do everything using boilerplate language. Many of the instructions and information pertained to other rental complexes, not the one we were in. No one ever dropped off parking passes as promised and we management had several signs threatening to boot cars without passes. We were on a 2-night getaway for a special occasion and I spent a few hours of it on text, calls, online trying to deal with Vacasa who has NO customer service skills. I will never deal with them again, nor should anyone else. Overall the condo was okay, but pretty much everything Vacasa told us was wrong so we wasted lots of time and effort trying to undo their mistakes. Go elsewhere and actually enjoy your time away. Oh, and if Vacasa posts a reply saying they are really sorry about this, my response is put your money where your mouth is and work on training your staff to actually help your clients.