Dear Khun KAI
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best wishes,
The Imperial Phukaew Hill Resort Khao Kho
6/10 一般
真實旅客
2017年4月13日
讚好:整潔度和客房舒適度
A bit far from the shops
The staff only can speak few English and hard to communicate.
真實旅客
8/10 不錯
Erik
伴侶同遊
2023年11月25日
Exellent location
Erik
於 2023 年 11 月住了 2 晚
Saranya 於 2024年1月21日的回應
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Guest Service Manager
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager
6/10 一般
William
2022年11月14日
William
於 2022 年 11 月住了 2 晚
Hotel Manager 於 2023年1月12日的回應
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager
4/10 欠佳
Hataitip
2022年11月11日
Hataitip
於 2022 年 10 月住了 2 晚
2/10 很差
Tomas
2022年10月27日
不滿:職員與服務和住宿狀況
Mycket saknades
Tvättservice saknades även fast det skulle finnas. Poolen hade inget vatten och internet fungerade inte
Tomas
於 2022 年 10 月住了 2 晚
8/10 不錯
Hebe
多人同遊
2022年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hebe
於 2022 年 10 月住了 2 晚
4/10 欠佳
philip
2022年4月23日
philip
於 2022 年 4 月住了 1 晚
Hotel Manager 於 2022年6月24日的回應
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager
8/10 不錯
Maddie
多人同遊
2022年3月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great stay, the views were amazing. And the staff was super helpful.
Maddie
於 2022 年 3 月住了 1 晚
Hotel Manager 於 2022年6月24日的回應
Dear Sir / Madam, Thank you for your value feedback, we will improving our services and hope to welcome you back again in the future. Hotel Manager
2/10 很差
APICHART
家人同遊
2021年12月31日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No good
APICHART
於 2021 年 12 月住了 1 晚
Hotel Manager 於 2022年6月24日的回應
Dear Sir / Madam, Thank you for your value feedback and very apologize for this inconvenience, we will improving our services and hope to welcome you back again in the future. Hotel Manager
10/10 優異
Thannont
多人同遊
2021年11月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
ห้องสะอาดกว้าง อากาศดี
Thannont
於 2021 年 11 月住了 1 晚
4/10 欠佳
Peter
伴侶同遊
2021年11月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Bettwäsche hatte Flecken, ebenso wie die Handtücher. Beides roch unangenehm, definitiv nicht frisch gewaschen.
Auch die Zimmer sind in die Jahre gekommen und hatten einen schlechten Geruch. Das Frühstück ist nicht zu empfehlen, es gab zwar Büfett, jedoch wurde nichts warmgehalten.
Peter
於 2021 年 11 月住了 3 晚
6/10 一般
Colin
伴侶同遊
2021年11月9日
讚好:職員與服務
It is a beautiful location. When built 20 years ago it was to a very high standard. Safely it is getting very tired. We had a luxury bungalow with access via step and very irregular steps. The sanitary ware was deteriorating and the surface of the sink and bath having dark surface defects. The mechanical plug in the bath had parts missing and replaced with a chained plug. Water was Luke warm.
Colin
於 2021 年 11 月住了 4 晚
10/10 優異
Peter (Herrliberg)
多人同遊
2021年11月7日
讚好:整潔度、職員與服務和住宿狀況
Very quiet property in a beautiful environment!
Peter
於 2021 年 11 月住了 2 晚
8/10 不錯
Jens Christer
多人同遊
2021年7月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
fin udsigt
dejlugt sted med en fin udsigt til en billig pris
Jens Christer
於 2021 年 6 月住了 1 晚
10/10 優異
真實旅客
伴侶同遊
2021年5月23日
讚好:整潔度、職員與服務和住宿狀況
Beautiful location; view is not as spectacular as other, nearby, locations, but rooms are very large and comfortable. Staff is polite, professional, courteous, and responsible. Pool and restaurant were closed as a result of Covid.
The room is big, the view is good, but a bit old and not up keep.
Hong Eng
於 2019 年 12 月住了 2 晚
Krairung Yamkam 於 2020年1月9日的回應
Dear Khun Hong Eng
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it. On the same note, we would also like to inform you that the hotel is planning for a renovation soon, where we hope we will have a better product to offer to our guests in the future.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
8/10 不錯
真實旅客
2020年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 1 月住了 2 晚
Krairung Yamkam 於 2020年1月9日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
8/10 不錯
真實旅客
2020年1月3日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 12 月住了 1 晚
Krairung Yamkam 於 2020年1月9日的回應
Dear My Guest
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
2/10 很差
yeoh wee
多人同遊
2019年12月28日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Old resort with little facilities
Hotel service very very poor..rms are old n bed with mites..stay 3nites there..was beaten by the mites all over my 2 legs..order rm service for tuna sandwich..took 2hrs to reach the rms...rms are far fm hotel lobby with limited buggy...great disappointment
yeoh wee
於 2019 年 12 月住了 3 晚
Krairung Yamkam 於 2020年1月2日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
4/10 欠佳
真實旅客
2019年12月26日
真實旅客
於 2019 年 12 月住了 2 晚
Krairung Yamkam 於 2019年12月28日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
We enjoyed the stay every much. The bed was very comfortable. The only setback is that it is not elderly friendly as there is no lift to service the rooms.
gracy
於 2019 年 12 月住了 3 晚
Krairung Yamkam 於 2019年12月18日的回應
Dear Khun Gracy
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
10/10 優異
AlexandraYap
家人同遊
2019年12月8日
讚好:整潔度、職員與服務和設施服務
Overall experience is great, and it is time to perform some maintenance room facilitiy
AlexandraYap
於 2019 年 11 月住了 2 晚
Krairung Yamkam 於 2019年12月8日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best wishes,
The Imperial Phukaew Hill Resort Khao Kho
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not
too distant future.
Best wishes,
The Imperial Phukaew Hill Resort Khao Kho
4/10 欠佳
Jazz (Singapore)
多人同遊
2019年11月28日
不滿:職員與服務和設施服務
old property, room is big but lacking in amenties.
Jazz
於 2019 年 11 月住了 3 晚
Krairung Yamkam 於 2019年11月28日的回應
Dear Khun Jazz
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
Dear Khun Pirun
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best wishes,
The Imperial Phukaew Hill Resort Khao Kho
8/10 不錯
Wei Ping Serene
家人同遊
2019年11月20日
不滿:整潔度
Wei Ping Serene
於 2019 年 11 月住了 2 晚
Krairung Yamkam 於 2019年11月22日的回應
Dear Khun Wei Ping
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
4/10 欠佳
真實旅客
多人同遊
2019年11月16日
不滿:職員與服務
Service was terrible.food and drink orders took an hour to arrive. Breakfast was poor. Accessibility is non/existent with many steps and stairs to access rooms and facilities
真實旅客
於 2019 年 11 月住了 3 晚
Krairung Yamkam 於 2019年11月16日的回應
Dear Khun Guest
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
6/10 一般
CHEE KUN
多人同遊
2019年11月3日
CHEE KUN
於 2019 年 10 月住了 3 晚
Krairung Y. 於 2019年11月4日的回應
Dear Khun Chee Kun
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
2/10 很差
真實旅客
多人同遊
2019年10月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It is quite surprise me when we pay for 3 person prices per room,what we get everything only for 2 persons eg: bed towel,water and breakfast...Is that the third person is transparent?
And also not suitable for elder to stay bcoz of the walkway to room up,down & uneven.the worst is walkway to room no light.When we walk at day & night we use our PHONE TORCH to light up the walkway. 😰It's really very dark feel like stay inside the jungle.
真實旅客
於 2019 年 10 月住了 3 晚
Krairung Y. 於 2019年10月22日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
8/10 不錯
真實旅客
2019年10月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 10 月住了 1 晚
Krairung Yamkam 於 2019年10月22日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
8/10 不錯
真實旅客
多人同遊
2019年10月15日
讚好:職員與服務和住宿狀況
Nice View. Windy Place, Economy price, Fair Breakfast, Little Dust in Room
真實旅客
於 2019 年 10 月住了 1 晚
Krairung Yamkam 於 2019年10月19日的回應
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
Please accept our sincerest apologies for the dismay caused. The mentioned matters will be shared with our executive team and we will take immediate actions on it as we take pride in putting guests as our 1st priority.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
8/10 不錯
Somsak
2019年9月29日
讚好:職員與服務
Somsak
於 2019 年 9 月住了 2 晚
Krairung Y. 於 2019年10月1日的回應
Dear Khun Somsak
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho
10/10 優異
Jakob Morten
2019年9月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jakob Morten
於 2019 年 9 月住了 2 晚
Krairung 於 2019年9月19日的回應
Dear Khun Jakop
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
We are glad that you had a comfortable stay and we will pass your compliments to the staff concerned.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best wishes,
The Imperial Phukaew Hill Resort Khao Kho
2/10 很差
真實旅客
伴侶同遊
2019年8月25日
不滿:職員與服務、設施服務和住宿狀況
Le lieu est super , les chambres sont fatiguées,
Si vous avez des problèmes de dos alors fuyez, litterie deplorable ...
真實旅客
於 2019 年 8 月住了 2 晚
Krairung 於 2019年9月9日的回應
Dear my guest
We thank you very much for staying at The Imperial Phukaew Hill Resort Khao Kho during your recent stay here in Phetchabun and we are pleased that you have taken the time to feedback our hotel. It is through valuable comments like your very own that we can continue to improve our services to match your demands.
In the meantime, we would like to take this opportunity to thank you for your stay and we are looking very much forward to being at your service again in the not too distant future.
Best regards,
The Imperial Phukaew Hill Resort Khao Kho