Khao Phanom hotels from HK$89

"Great room | great staff | perfect location | only small improvements - have more sunbeds, they get filled in the morning which is annoying - shower did not have good pressure"

"Most everything was perfect and the staff were always super wonderful. A couple minor areas for improvement would be that the air conditioner in our unit did not respond to any thermostat controls so every other hour you were either freezing or baking . which sucked while trying to sleep. Also the food at the resort could deal with a look at ways to improve the quality and selection. BUT over all, we loved walking around the grounds, seeing the reptiles, bats, birds etc. We found the staff to be great. The bed was comfortable. We found the perfect place to spend each and every morning sitting above the beach. It was a wonderful experience and we will likely return to this resort in the future (Our unit was M45 in the back of the property)"

"I would consider this resort, pretty rundown and old. We had a king suite pool view other than the room being spacious, everything else is not very updated. The ceiling lights did not function, so the room was pretty dark. The mattress and pillows were hard as a rock. There are also no elevators. Seven hours prior to arriving I had requested. We have two twin beds since we had that option. Upon arriving, when we checked in at 6 PM, we were told that our room was not ready so they put us in a king suite 2nd level. Unfortunately, my mother is unable to walk up and down the stairs since there are no elevators so then we were put in another room. The resort itself is very widespread and there are two pools. This is a beachfront access but no lounge chairs available. I think this place is overpriced and I definitely do not consider this a resort. The breakfast was 6/10."

"Staff is amazing very helpful and hard working.my wife and I stayed for 12 nights and will be returning in the future with our children and grandchildren.very handy shuttle service into ao Nang beach and back and area has a couple decent restaurants and bars "

"great location, close to a lot of stuff. Clean rooms, good shower, all around decent place."

"The bed sheets were really cheap and not up to a 4?star hotel."

"Awesome place clean ,fast internet great people "

"Yes"

"This was one of the most disappointing hotel experiences we’ve had. The room had a very strong moldy smell that was impossible to ignore and made it uncomfortable to stay in the room for long periods. For a hotel that markets itself as a 5-star property, this is completely unacceptable. Even more concerning was the cleanliness of the bathroom. The shower, bathtub, and toilet were visibly dirty and clearly had not been cleaned to an acceptable standard before our arrival. Hygiene is the most basic expectation in any hotel, and certainly in one claiming a 5-star rating. The overall condition of the hotel feels extremely outdated and poorly maintained. While this property may have deserved a 5-star rating many years ago, today it unfortunately does not even meet the standards of a typical 2-star hotel. We hope management takes this feedback seriously and addresses the cleanliness and maintenance issues urgently, because the current condition does not match the expectations set by the hotel’s advertised rating."