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SPA HOTEL NEMO with dolphins

4.5 star property
Luxury hotel with health club and sauna

Choose dates to view prices

SPA HOTEL NEMO with dolphins offers luxury and tranquility. Enjoy the rooftop garden, schedule a massage, or swim in the indoor or seasonal outdoor pool. Near Shevchenko Park, the hotel features family amenities like a playground and a health club with fitness classes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Hot tub
  • Pet-friendly
  • Gym
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Sofa bed - twin
  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
  • 14 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 22 sq ft
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
  • 24 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite

1 bedroom, premium bedding, minibar, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Premium bedding
  • 26 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury Double Room, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Luxury Double Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Signature Double Room

1 bedroom, premium bedding, minibar, in-room safe

Signature Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Sofa bed - single
  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Sofa bed - twin
  • 24 sq ft
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
Str. Sumy, 35 (in Cascade), Garden Shevchenko, Kharkiv, 61000

What's nearby

  • Shevchenko Park - 1 min walk - 0.0 km
  • Kharkiv National Academic Theater of Opera and Ballet - 4 min walk - 0.4 km
  • Freedom Square - 11 min walk - 0.9 km
  • V. N. Karazin Kharkiv National University - 11 min walk - 0.9 km
  • Metalist Stadium - 5 min drive - 3.7 km

Getting around

  • Kharkiv-Levada - 10 min drive
  • Kholodna Hora Station - 12 min drive
  • Kharkiv (HRK-Kharkiv Intl.) - 30 min drive

Restaurants

  • ‪Кристалл - ‬3 min walk
  • ‪Червоний бар-ресторан «РОСТ» - ‬8 min walk
  • ‪Cafe Tory - ‬4 min walk
  • ‪Kofein - ‬7 min walk
  • ‪CoffeeDOOR&Food - ‬4 min walk

About this property

SPA HOTEL NEMO with dolphins

Luxury family-friendly hotel renovated in 2021 and located near Shevchenko Park
Located close to Kharkiv National Academic Theater of Opera and Ballet and V. N. Karazin Kharkiv National University, SPA HOTEL NEMO with dolphins provides a poolside bar, a rooftop terrace and a garden. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in aromatherapy, a massage or a body treatment. The on-site restaurant, Ресторан Terrace, features al fresco dining and garden views. Fitness classes are offered at the health club; other things to do include scuba diving. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, along with sunloungers
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
  • 1 meeting room, a lift and a water dispenser
  • A front desk safe, tour/ticket information and a gift shop
Room features
All guest rooms at SPA HOTEL NEMO with dolphins include comforts, such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and separate sitting areas.
More amenities include:
  • Highchairs, art supplies and free infant beds
  • Shared bathrooms with hydromassage showers and bidets
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and travel cots

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 200 metres
  • 24-hour return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: UAH 800 to 800 for adults and UAH 800 to 800 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ресторан Terrace

Things to do

  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Water sports equipment

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Pool toys
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a state park
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - February 2021
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shared bathroom
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between noon and 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of UAH 4000 per pet, per stay
Welcoming dogs and cats only
2 total (up to 6 kg per pet)
Pets cannot be left unattended
Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for UAH 1000.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: UAH 134.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately UAH 800 to 800 for adults and UAH 800 to 800 for children
  • Airport shuttle fee: UAH 700.00 per room (return)
  • Pet fee: UAH 4000 per pet, per stay
  • Late check-in fee: 50 per cent of room rate for check-in between noon and 6:00 PM
  • Rollaway bed fee: UAH 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from May to October
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Spa Nemo With Dolphins Kharkiv
SPA HOTEL NEMO with dolphins Hotel
SPA HOTEL NEMO with dolphins Kharkiv
SPA HOTEL NEMO with dolphins Hotel Kharkiv

Frequently asked questions

Does SPA HOTEL NEMO with dolphins have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM to 11:00 PM.

Is SPA HOTEL NEMO with dolphins pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 6 kg per pet. There's a fee of UAH 4000 per pet, per stay.

How much is parking at SPA HOTEL NEMO with dolphins?

There is free parking nearby.

What time is check-in at SPA HOTEL NEMO with dolphins?

Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Late check-in is available from noon to 6:00 PM for a fee of 50%.

What time is check-out at SPA HOTEL NEMO with dolphins?

Checkout is at noon.

Does SPA HOTEL NEMO with dolphins provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of UAH 700.00 per room applies.

Where is SPA HOTEL NEMO with dolphins located?

This family-friendly Kharkiv hotel is located in a state park, within a 5-minute walk of Shevchenko Park and Kharkiv National Academic Theater of Opera and Ballet. V. N. Karazin Kharkiv National University and Freedom Square are also within 15 minutes.

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SPA HOTEL NEMO with dolphins Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 29 out of 51 reviews
Rating 8 - Good. 7 out of 51 reviews
Rating 6 - Okay. 9 out of 51 reviews
Rating 4 - Poor. 3 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and helpful staff.

4/10 Poor

Georg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pool closed, slow service. Will not return!

Nice and relaxing hotel, however the room that I booked (junior suite) was supposed to be with a balcony. The pool was closed for renovation (no information about this on the website!). This hotel has 3 junior suites and only 1 has balcony. This is not advertised on the website. The service in the restaurant on the 6th floor is appalling: slow (45 minutes to deliver desert). Almost nobody speaks English, I can understand it is not a must, but this is not a 5 * hotel, merely a 3 star hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hotel is in perfect condition. Only hard to reach or visitors come in due to security restrictions in a park area.
Stayed 1 night in Nov 2021

10/10 Excellent

Adam, Viburnum

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. All staff was great.
Stayed 5 nights in Oct 2021

10/10 Excellent

alaeldin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean , friendly staff
Stayed 1 night in Sep 2021

10/10 Excellent

Silviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camere spaziose, moderne, grande pulizia, con tutti i comfort, reception sempre pronta a risolvere ogni problema
Stayed 6 nights in Sep 2021

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting hotel suitable for families.

Nice hotel with attractions for families and kids. Hotel located next to a green park. Resturant was above average. Hotel rooms were clean and quiet. Hotel can be difficult to get to by taxi.
Stayed 1 night in Sep 2021

4/10 Poor

Andres

Disliked: Amenities, property conditions & facilities
Terrible Hotel with dolphins and beluga whales! It’s a shame ! Good breakfast and we’ll located! It’s a shame they have dolphins and whales captive
Stayed 1 night in Sep 2021

10/10 Excellent

Dan M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Kharkiv

This hotel is in excellent location in Taras Shevchenko park. Access is difficult by car, as there are 2 barriers and taxi drivers don't usually know how to get there. Always enter from Sumska street. Hotel is clean. The standard rooms are too small for a 5 star, but the junior suite was adequate. Food was great at the restaurant for breakfast buffet and dinner a la carte. Slow during dinner time for service. Nice rooftop terrace. Rooms are properly maintained and they have afternoon turndown service. Complimentary water in the room. Included is also sauna, pool, jacuzzi. Massage is extra and pretty good. Staff is mostly accommodating. Dolphin shows every day, though we didn't attend, as we've done it elsewhere before.
Stayed 3 nights in Sep 2021

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un régale

Super hôtel, propre, cosy. Fantastique spa et les soins. Le petit-déjeuner délicieux, un mélange de la cuisine ukrainienne et européenne. On s’est régalé. Superbe terrasse et piscine à l’extérieure également.
Stayed 2 nights in Sep 2021

6/10 Okay

Teddy

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked the terrace on the 6th floor beautiful The service was not that good I'm sorry to say the restraunt service needs a make over Disappointed in the food some items ran out beef steaks and the steak I did order was not what they said it was It would be nice if the staff would smile when getting you
Stayed 9 nights in Aug 2021

10/10 Excellent

Philip, Herzliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost excellent location (the only downside - to get a taxi you will need to walk 5 mins since the hotel is in the middle of the park). The staff is very friendly, pools clear, plus dolphins show, open-air bar/restaurant..
Stayed 3 nights in Aug 2021

10/10 Excellent

Lesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel in city centre,but quite located at the Shevchenko garden. 2 swimming pools,kids frendly. Breakfast buffet style accompanied ukranian brut wine
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
The amenities are in good condition: different types. The bad things: the sharp corners o f the bed,easy to scratch legs badly
Stayed 7 nights in Jun 2021

8/10 Good

Baris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Beautiful hotel , just location is not convenient to call a taxi
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* for spa, definitely worth it to stay, very nice hotel and very friendly stuff, will come again
Stayed 2 nights in Jan 2021

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

service needs improvement

Service is OK, very slow at Restaurant
Stayed 2 nights in Aug 2020

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and pleasant hotel

A very nice hotel centrally located a little issue due to it being in the middle of a park getting a Uber to the front of the hotel. However clean attentive staff. There are Dolphins at the hotel which I am not to sure about if they should be kept in captivity nevertheless a great clean hotel.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good hotel in great location. Nemo is in the heart of the city and in a most beautiful park. Step outside and the park is beautiful and at your feet. It is easy to walk to the main streets and close to the metro. Nemo has nice amenities, gym, spa, massage, swimming pools, aquarium, dolphin show. The restaurant on the roof has a great city view and nice menu. If you want to save money then you can find cheaper, but if you want a great place to stay while in Kharkov I highly recommend Nemo Hotel.
Stayed 7 nights in Aug 2019

10/10 Excellent

MotiM, Beit Shemesh Israel

Liked: Cleanliness, staff & service, amenities
AWESOME - AMAZING HOTEL Great staff Great people! Amazing Pools & Dolphins/Show- Everything just amazing
Stayed 2 nights in Apr 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pick me!!!

Staff were so amazing, helped when ever in needed something. Hotel lived up to what I reviewed before booking! I will be staying again my next visit
Stayed 6 nights in Dec 2018

2/10 Terrible

jack

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The construction on the park made it impossible to get a taxi in and out of the Hotel, Had to walk a distance to catch a taxi. I would not stay there again until construction is complete, If I where told about the construction I would not have stayed there.
Stayed 3 nights in Sep 2018

8/10 Good

ed, frostburg, maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, high security, great staff

The gym and spa were excellent. The staff was friendly and courteous and helped me find my lost cell phone! Dolphin show was excellent
Stayed 4 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Room comfort
Hotel renovado pero con deficiencias. El desayuno es lento y bastante pobre y caro para lo ofertado. La habitación está bien pero es básica para un hotel 4 estrellas de ese precio.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 Nächte im Hotel

Das Hotel ist ideal für den Sommer, zusammen mit Kindern. Das Delfinarium ist direkt daneben und es gibt für den Hotelgast auch Vergünstigungen. Wir waren im Februar, es war kalt und die Zugangswege waren mit Schnee und Eis bedeckt. Darum war das Spazieren etwas unangenehm. Da dieses Hotel viel mit Wasser zu tun hat, riecht es halt nach Chlor, was aber nicht unangenehm war. Es hat ein kleines Schwimmbad, und Saunen und Sprudelbad und ein Fitnesscenter mit vielen Geräten. Das Restaurant auf dem Dach ist 24 Stunden geöffnet und das war für uns super, weil wir auch in der Nacht noch was essen konnten und mal etwas zwischendurch.
Stayed 3 nights in Feb 2018