Edmonton Kinsmen Sports Centre Hotels

"Great and friendly staff"

"We always enjoy booking at Metterra for a staycation in Edmonton. One of the downfalls of booking through Hotels.com, which is owned by Expedia, is we often get what we refer to as “the Expedia rooms,” which translates to the rundown, "

"Close to Roger’s place👍"

"water temperature was far too low, making it very uncomfortable to shower."

"Our subpar experience started right at check-in when we were ignored by the front desk agent. The valet acknowledged us twice and after the second time, went to find a different front desk agent (who started our check in and then was pushed out of the way by the agent who ignored us). No one answered the room service call so we went down and ordered to go from the restaurant and took it up to our room on our own. On our second evening, I asked front desk to please send up extra towels because housekeeping had not replenished our towels. 1.5 hours later, I called back down and again asked for the towels. On the morning of check-out, I called the valet and asked for our vehicle to brought to the door in 30 minutes. When we arrived to the door, no vehicle, and they hadn't even started it yet to warm it up. Hotel is clean and modern. Staffing is a major issue. "

"Great stay, very conveniently located to the oilers games and downtown. "

"There is no hot tub so if you’re planning a relaxing day at the hot tub pick somewhere else. Dated furniture and decor. Beds were well passed their best before date. “Valet” doesn’t take your bags or even push the trolley to your vehicle. But they will charge you 50 bucks a night for it. Regular parking is 38 dollars a night. Way over priced and not a great experience with valet."

"The one room suite was spacious and very clean. Bed was comfy with wonderful sheets. The nice little kitchen was handy to have. The hot water baseboard heaters were a bit noisy. Parking was $25.00. "

"The rooms were clean but the staff were next level good. Made this hotel a "