Akaigawa Kiroro Resort Hotels

"clean room and nice staff."

"Very nice hotel, close to the sightseeing spots. Breakfast buffet was very good. Only problem was that you have to walk to the train station. The street was not well maintained for suitcase. Also, the staff didn’t show me clear direction from hotel."

"The room was clean and very functional for a stop on our ski trip. The staff were lovely and very helpful. Location is close to the centre of town."

"Great location and very nice hot springs"

"Nice place"

"Super unique, clean, and has everything you need. Close to everything and a 711 down the hill!"

"Great amenities (public bath, laundry, gym) and terrific location -- this place is a game-winner on your next trip to Otaru!"

"Staff were very kind, and food was great."

"Great breakfast and service! Very helpful staff. Room was clean and tidy as well. Hotel offered late checkout and parking opposite (convenient)"

"The hotel reeks of cigarette smoke and rooms are outdated and dirty with grime in the grout, decades old carpet and wall paper, and horribly uncomfortable beds."

"We really enjoyed our stay. The location is great, and the service is excellent."

"Had an amazing stay! Loved our relaxing time there and the city was beautiful. Went on a lovely hike. Hug and Momo were so sweet and such a great treat! The hosts were so welcoming and also had great recommendations for our trip going forward! Would love to stay again! "

"My wife and i were here for snowboarding, and really enjoyed our stay. The location’s central, has a Seicomart just across the road, petrol station, and a coin laundry within a stone’s throw. And a Coop (supermarket) just down the road aswell. The bedroom configuration is pretty compressed/tight but that’s not too bad. Everything else is great. "

"Fantastic view of the ocean from all rooms and outdoor Onsen; friendly and helpful staff; delicious food; "

"Very clean hotel, breakfast was great and it was nice to have parking right outside."

"Everything was great!"

"Dated hotel not very well maintained. Large room but mold on windows. Breakfast was not good. Location was great, free bicycle rentals, onsen and sauna were great as well."

"Top notch, incredible hospitality and food. Kind and professional staff, we felt taken care of from check in to check out. Exceptional experience."