基蘇木維多利亞套房酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

基蘇木維多利亞套房酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

基蘇木維多利亞套房酒店的登記入住時間是？

登記入住開始時間：14:00；登記入住結束時間：23:00。

基蘇木維多利亞套房酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。

基蘇木維多利亞套房酒店位於哪裡？

此酒店位於基蘇木，距離西區購物中心和鄧加灣不到 15 分鐘腳程。基蘇木黑斑羚保護區和基蘇木鐘樓均位於 2 公里內。

基蘇木維多利亞套房酒店基蘇木區

Q: 基蘇木維多利亞套房酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

Q: 基蘇木維多利亞套房酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

Q: 基蘇木維多利亞套房酒店是否有提供接駁車服務前往機場？

是，來回機場接駁車有提供服務。

8/10 不錯

liling

2017 年 3 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Rita

家人同遊

2025 年 6 月 8 日

讚好：整潔度、設施服務和住宿狀況

Thw courtyard was lovely and the soft gospel music over breakfast was very pleasant. I would have loved brewed coffee to have been part of the breakfast buffet without having to pay 300 for expresó. But overall a very good experience.

於 2025 年 6 月住了 2 晚

8/10 不錯

Duncan

2025 年 4 月 12 日

於 2025 年 4 月住了 1 晚

6/10 一般

Kohshi

商務旅客

2025 年 3 月 25 日

不滿：設施服務和住宿狀況

Room card key not opening trouble happened almost every day.

於 2025 年 3 月住了 7 晚

6/10 一般

Kohshi

商務旅客

2025 年 3 月 25 日

不滿：設施服務和住宿狀況

夜チェックインしたら、部屋の中に蚊が沢山いて、寝るまで６匹殺した。夕食をレストランで食べる際にも、網戸を使わずオープンなレストランな為、蚊が多く、現地の人は気にしていないが、旅行者には夜の蚊は怖い状況の為、次の日からルームサービスに切り替えた。ルームサービスをしてくれるのはありがたかった。２週間の滞在期間中、ほぼ毎日、ドアのカードキーの読み取りトラブルで受付と部屋の往復をさせられた。

於 2025 年 3 月住了 7 晚

2/10 很差

STEVEN

2025 年 2 月 7 日

不滿：整潔度、職員與服務和住宿狀況

於 2025 年 1 月住了 1 晚

10/10 優異

Dennis (Katy)

家人同遊, 親子同遊

2025 年 1 月 9 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Vittoria Suites has been my go-to hotel during my annual trips to Kenya for the past eight years. I've even recommended it to friends and family as a "hidden gem" in Kisumu. When traveling with my family, however, I’ve usually opted for other hotels that I thought would be more kid-friendly, like Imperial Hotel (now Sarova Imperial) or Sovereign Hotel. This December 2024, I decided to stay at Vittoria Suites with my family since it was just for one night. To my surprise, this hotel keeps exceeding my expectations! It’s one of the very few hotels in Kisumu that still offers interconnected family rooms. Imperial/Sarova removed theirs during recent renovations, leaving Vittoria Suites as the only hotel near Kisumu CBD with this feature—perfect for families with young kids who can’t stay in a separate room. We had an excellent stay and enjoyed dinner through room service without any issues. Why do I love this small hotel so much? It’s located in the posh Milimani neighborhood, close to the CBD. It’s quiet, clean, and every room has working air conditioning (a must in Kisumu’s heat). The breakfast is always excellent, with a wide variety of options. Plus, there’s a chef on standby to prepare anything not included in the buffet. The only downside? The bathrooms have vented doors positioned right next to the beds—a poorly thought-out design. Overall, it’s still a fantastic choice, especially for families.

於 2024 年 12 月住了 1 晚

10/10 優異

Ezra

家人同遊

2025 年 1 月 5 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Review

Very comfortable, nothing to regret about , breakfast was so delicious plus humble respective staff

於 2025 年 1 月住了 1 晚

10/10 優異

Gary

2024 年 11 月 25 日

讚好：整潔度、職員與服務和住宿狀況

This is an excellent hotel but with one small complaint: No brewed coffee for breakfast. If you want good coffee, you need to pay a stiff fee. It's odd. Nearly every hotel offers free coffee but the Vittoria charges several hundred shillings for a cup. Come on Vittoria, you run an excellent hotel operation, you can offer brewed coffee with breakfast!

於 2024 年 11 月住了 6 晚

6/10 一般

Micaela (Hulst)

2024 年 11 月 15 日

讚好：整潔度

We stayed a week in Vittorias Suites. It was our second time. We were also there shortly after opening of the hotel. During our stay we also booked rooms for our friends. What was disappointing us the most was the lack of social behavior of the staff. Nobody is asking how you are doing; if you check out, no one asks how your stay was; our wishes you a safari salama. The whole staff can use a training on customer care. You dont feel welcome or appreciated. Rooms are quite ok. Big enough. If you have a room for two, it would be useful to have two cups and enough towels. Food was also good; except for the last eve; then the chef must have dropped the bottle of chilly into the spaghetti. Location of the hotel is good.

於 2024 年 11 月住了 5 晚

10/10 優異

Annette (NAIROBI)

2024 年 8 月 20 日

讚好：整潔度、職員與服務和住宿狀況

Always our choice for Kisumu hospitality

於 2024 年 8 月住了 1 晚

8/10 不錯

Shawn

2024 年 8 月 15 日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 8 月住了 12 晚

10/10 優異

Vincent

伴侶同遊

2024 年 7 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff were very courteous and friendly. Especially Michael and Baraza in the restaurant. Didn’t catch the name of the woman who checked us in, but she was very friendly and professional as well.

於 2024 年 6 月住了 11 晚

8/10 不錯

Zoher

2024 年 5 月 9 日

於 2024 年 5 月住了 2 晚

4/10 欠佳

Antony

2024 年 4 月 25 日

不滿：住宿狀況

於 2024 年 4 月住了 1 晚

8/10 不錯

Austine

家人同遊

2024 年 2 月 29 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice clean and cozy.

於 2024 年 2 月住了 1 晚

10/10 優異

Carol Ann (Largo)

2024 年 2 月 13 日

讚好：整潔度、職員與服務和住宿狀況

I would book here again.

於 2024 年 2 月住了 3 晚

8/10 不錯

Hanna

多人同遊

2024 年 2 月 11 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

You get what you pay for

Good Hotel for its level but we had issues with the water in our room. We got to change room, but the new didn’t have a safe. They agreed to let us also have access to the first room but when we came back at night the card was not working. They should try to do regular maintenance and make sure all rooms have the same standard. All rooms have the strange mosquito curtains which covers off the bed and bathroom. But a lot of mosquitoes come in through the bathroom because the windows there don’t have mosquito net. I would prefer mosquito nets that only covers the whole bed. Plus nets have some small holes in them including where they are attached to the wall. This was my second time staying there so I think you get what you pay for. For my first stay there were no issues except small holes in mosquito net. Staff are very responsive.

於 2024 年 2 月住了 2 晚

8/10 不錯

Hubert

2023 年 10 月 16 日

讚好：整潔度、職員與服務和住宿狀況

J ai regretté que dans un établissement de ce standing. Il soit impossible de se procurer de l eau gazeuse.

於 2023 年 10 月住了 5 晚

10/10 優異

Gary

商務旅客

2023 年 9 月 23 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The Vittoria continues to be an excellent hotel in Kisumu. The place is clean and well maintained, room size is good. Mostly, the staff is always helpful and friendly. Everyone staffing the Vittoria deserves a nice pat on the back.

於 2023 年 9 月住了 5 晚

6/10 一般

AAH

2023 年 9 月 11 日

讚好：整潔度和職員與服務

The hotel was clean, the room was just adequate for one, it lacked a refrigerator, and microwave. The TV was bad, two local channels & Aljazeera. The staff was helpful and courteous, the food was great.

於 2023 年 9 月住了 6 晚

10/10 優異

真實旅客

商務旅客

2022 年 7 月 18 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great for business trips

Perfect for business trips. Great service, secure building, strong WiFi, good restaurant, and outdoor garden area. The location is OK but I think that’s why you save on the price with it being a bit further from city center.

於 2022 年 7 月住了 6 晚

8/10 不錯

Wesley

2022 年 3 月 6 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Hot water problems

My biggest gripe was that the hot water was an issue. I called the front desk and the staff attempted to troubleshoot the problem. Maintenance came to address the issue with no real timeline of when the water would be hot enough to shower. Because of the delay we were late for our excursion. The staff were very friendly and seemed as though they were genuinely apologetic and wanted to offer a resolution, but the hotel was full.

於 2022 年 3 月住了 1 晚

10/10 優異

Michael

2022 年 2 月 17 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Very clean. Kind staff. Good breakfast

They have very clean rooms which I was able to see a number of as I had my pick. I ended up with a free upgrade to a larger family room. The bed was very comfy and they seemed to have a good variety of food for breakfast. The staff were very kind and helpful. They even found the gold chain that I'd forgotten in my room and I notified me before I left. I'll definitely be back..

於 2022 年 2 月住了 1 晚

10/10 優異

Reuben

2021 年 12 月 30 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

I particularly liked the location away from town. Their Wi-Fi is great. A nice place where one can get work done. Nice food too.

於 2021 年 12 月住了 1 晚

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基蘇木維多利亞套房酒店

Vittoria Suites - Kisumu

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