「The location of the property is perfect, it is like 5-7 min drive away from the airport.
The staff is amazing, friendly and very helpful.
The property is very clean.
The only one thing that turned us down is: there was an unpleasant smell in the lobby of the hotel and in the room, very unpleasant smell, and we couldn't know from where and from what !!
other than that, the hotel is a good choice to stay for one night.」
「Second time in this place in a span of 13 months and nothing has changed.
It has the feel of a hotel that was once built to impress, but has had minimal investment. Loads of cosmetic defects in the room, poor drainage, poor air conditioning, bathrooms a bit dingy, very old TV, smelly carpets in the hallway, etc, etc.
The breakfast buffet is acceptable, but minimal (think Premier Inn) with much of the hot food looking like it was cooked the day before.
WiFi in the room was poor, the lobby...
「Terrible customer service and terrible communication.
I wrote to them requesting a late check out 2 days prior to arrival then reminded them on each day of my stay… they kept delaying their answer and neglecting my request until the last midnight night prior to my check out they never said it’s not possible… I said I am willing to pay extra for few hours of late check out… they didn’t decline and promised to get back to me in the morning.
However, surprisingly 11am at my check out date they...