Our toilet took ages to flush. The bathroom wasn’t very clean. Dead bugs and dust on windowsill and dirt and a string on the floor. The counter top was cracked and the tub was worn out.
Kathy
於 2020 年 10 月住了 2 晚
6/10 一般
Stacey
家人同遊
2020年10月19日
不滿:職員與服務
Staff were not wearing masks, following COVID-19 guidelines.
Stacey
於 2020 年 10 月住了 1 晚
8/10 不錯
真實旅客
2020年10月19日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2020 年 10 月住了 3 晚
4/10 欠佳
Mmmm? (Washington )
親子同遊, 商務旅客
2020年10月19日
讚好:職員與服務
不滿:設施服務和住宿狀況
The service was okay but they gave me the wrong room to begin with, and then the room I ended up with was okay but the bed was old and sunken in, I definitely don’t feel like the pictures matched what I walked in to.
Mmmm?
於 2020 年 10 月住了 2 晚
8/10 不錯
Celina (Chico, CA)
伴侶同遊
2020年10月18日
讚好:整潔度、設施服務和住宿狀況
The location is great : very nice park across the street for our dog & very good Waffle Hut restaurant across the parking lot (wide menu serving all meals - dine in & take-out). Outside pool was open, spacious parking with good lighting. Felt safe & it was fairly quiet. Check-in could've been more efficient though
Celina
於 2020 年 10 月住了 1 晚
10/10 優異
真實旅客
2020年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2020 年 10 月住了 1 晚
6/10 一般
Annette (Vacaville, Ca.)
家人同遊
2020年10月13日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
The property itself was fine. The issue was that they were overbooked and canceled my reservations. I wasn't informed of this until 5:48 p.m. on the night of my first stay when I was already 3 hours into the 4 1/2 hour drive to Klamath Falls. According to the hotel staff, they informed Expedia of this at noon. I am not sure why I wasn't informed until almost 6 hours later. Luckily, they had a last-minute cancellation and I was able to get a room for the two nights I had originally booked. Very disappointed by this.
Annette
於 2020 年 10 月住了 2 晚
4/10 欠佳
AI (Klamath Falls, OR)
多人同遊
2020年10月12日
不滿:整潔度、設施服務和住宿狀況
Unfortunately the stay here was less than ideal. One of our rooms had used soap in the shower along with hair so definitely not cleaned, and electricity wasn't working with the appliances. Got switched to a different room, however the power to the fridge was still not working. Our other room also had hair in the shower and the staff only left us one soap for both showering and hand washing. There was no coffee in the room to make as it said in the description there would be...coffee maker there but no coffee to make. Overall it was a disappointment.
AI
於 2020 年 10 月住了 2 晚
2/10 很差
Marcov (Los Angeles ca )
伴侶同遊
2020年10月12日
不滿:住宿狀況
the room was not cleaned, they literally just added toilet paper and towels. The bed comforters were reused due to having yellow stains that resembled vomit, since there was vomit stains in the wall behind the lamp. Over all disgusting.