A coastal hideaway where travelers can relax with ocean views from the restaurant and rooftop terrace or embrace adventure through kayaking and swimming
Mercure Koh Chang Hideaway welcomes families to its seaside location. The Bay restaurant and rooftop terrace offer stunning ocean views. Guests can kayak along the shore, enjoy two outdoor pools, rejuvenate with spa treatments, or maintain fitness routines in the gym.
Located in Ko Chang, Mercure Koh Chang Hideaway is in the mountains and on a private beach. Koh Chang Ferry Terminal and Centre Point Ferry Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach and Mu Ko Chang National Park. With snorkelling and boat tours nearby, you'll find plenty of adventures in the water. Visit our Bai Lan travel guide
You can look forward to a rooftop terrace, a coffee shop/cafe and a garden at Mercure Koh Chang Hideaway. Treat yourself to a body scrub, a facial or a massage at the on-site spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities such as kayaking. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and babysitting (surcharge)
A banquet hall, a water dispenser and ATM/banking services
Room features
All 141 individually furnished rooms have perks such as air conditioning, in addition to amenities such as free WiFi and safes.
Extra amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
24-hour return airport shuttle on request for a surcharge
Ferry terminal shuttle (surcharge)
Free self parking on site
Limited on-site self parking
Food and drink
Daily buffet breakfast available 7 AM to 10 AM for a fee: THB 460 for adults and THB 230 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining
Snack bar/deli
Restaurants on site
The Bay
Things to do
2 outdoor pools
Billiards/pool table
Children's pool
Free children's club
Full-service spa
Gym
Hot tub
Kayaking
Sauna
Steam room
Family friendly
2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
242 square feet of conference space
Business centre
Computer station
Meeting room
Outdoors
Garden
In a national park
In the mountains
On a private beach
On the bay
Pool loungers
Pool umbrellas
Rooftop terrace
Vegetable garden
Full-service spa
Body scrubs
Couples treatment rooms
Facials
Hot tub
Massage
Sauna
Spa treatment rooms
Accessibility
No lift
More
3 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2006
Comprehensive food waste policy
Comprehensive recycling policy
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual furnishings
LED lighting
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests must transfer via airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1200 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: THB 1000.00 per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately THB 460 for adults and from THB 230 for children
Airport shuttle fee: THB 2500 per vehicle (one-way)
Rollaway bed fee: THB 1200 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
This property does not have any lifts
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Property is also known as
Mercure Koh Chang Hideaway Hotel
Mercure Koh Hideaway Hotel
Mercure Koh Chang Hideaway
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang
Frequently asked questions
Does Mercure Koh Chang Hideaway have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Mercure Koh Chang Hideaway?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Koh Chang Hideaway on 1 Apr 2026 start from HK$413, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Koh Chang Hideaway pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mercure Koh Chang Hideaway?
Self-parking is free at this property.
What time is check-in at Mercure Koh Chang Hideaway?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Mercure Koh Chang Hideaway?
Checkout is at noon.
Does Mercure Koh Chang Hideaway provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.
Where is Mercure Koh Chang Hideaway located?
This family-friendly Ko Chang hotel is located by the sea, within a 10-minute walk of Bailan Beach and Mu Ko Chang National Park. Lonely Beach and Bang Bao Pier are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Mercure Koh Chang Hideaway Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Very clean , nice rooms
Lovley pool and. Each area with plenty of dining options
Staff extremely helpful
Nice spa onsite, a tad expensive though but overall a lovley hotel
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Kanthan
Stayed 4 nights in Jul 2023
8/10 Good
Stephen
1 Sept 2023
Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break.
Villa pool room nice and well maintained, could do with larger TV and better light controls.
Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept.
Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stephen
Stayed 3 nights in Aug 2023
8/10 Good
Gerald
4 Jan 2024
Liked: Cleanliness
Still OK but come into the years, Not full 4*
It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
We found this resort was incredibly relaxing. Situated on a private bay. There was a short sandy beach with a rocky bottom. When tide was in water was about 4-5 ft. Perfect to float, swim or relax.
Breakfast was great as we have found at most mercure resorts. No shortage of tables so no morning rush.
Very good food alsi just on the road by the resort for variety.
Pool was nice. Not alot of chairs as on the beach. But i was surprised we always had a lounger or bean chair.
We had a ocean view room but because of trees planted view was obstructed but i preferred to have the shade instead of the view. It allowed a cool relaxing place to sit all day.
Room had an elevated bed with a bench at the end. As a person going into their sixties with a knee problem i would have preferred a regular height bed with a couch at the end.
The staff were awesome. They had massages at the poolside that we took everyday. Professional well trained and very reasonably priced. A great value. We did one hour oil massage for 450 baht every day.
The resort was nicely kept and was so peaceful. We came from a busier beach tye week before and loved it but this was a special kind of relaxation. We dod not do alot everyday just ate a beautiful breakfast, swam, massage relaxed but the pool and completely chilled out. It was such a relaxing hotel. Perfect escape from the hustle bustle of reality when you want to ho to a beautiful beach and recharge.
The island is pretty hilly so driving is
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Mickey
Stayed 10 nights in Jan 2023
8/10 Good
Catherine
8 Apr 2023
Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car.
Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this.
Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Everything was lovely, especially the staff! We had a few minor inconveniences, but the staff went so far to make sure we had a great stay, upgrading our room and even treating us to a dinner in the restaurant. We stayed in 3 different rooms and they were all incredible. I cant recommend the place enough and hope to come back!
Séjour idyllique, nous avons pris la chambre avec piscine, le cadre est magnifique, la chambre est magique seul bémol le jacuzzi qui est a l extérieur est vétuste et paraît sale ( il ne l ai pas mais du a la vétusté il n est pas attirant) la piscine est propre ce qui n est pas tjr le cas des chambres avec piscine , le petit déjeuner royal , vous trouverez de tout et très bon et le personnel est au petit soin......
Cindy
Stayed 3 nights in Feb 2025
4/10 Poor
kasper
24 Feb 2025
Liked: Staff & service, room comfort
Disliked: Cleanliness
Har tidligere besøgt hotellet i 2016,17 og 18
Hotellet virker i dag slidt, ligger langt væk fra alting, mange børn, meget larm, beskidt pool, vi havde booket et værelse med adgang til pool og en pool vila, villaen måtte de gøre pool området ren igen da vi kom, da det var møg beskidt, stranden er fyldt med sten når du går i vandet vi valgte at flytte efter første dag
Zwar ein wenig in die Jahre gekommen aber immer noch sehr gut. Es sind etwas wenige liegen vorhanden wenn das Hotel voll ist aber im groben Ganzen bin ich das zweite Mal schon da. 👍
Hårda sängar, speciellt extra sängen till barnen.
Inte rena rum o toaletter
Städarna städade väldigt slarvigt varje dag.
Dyr mat o dryck på hotellet. MEN finns mkt utbud på gatan utanför.
Annars Fantastiska pooler, havsutsikt, rent strand.