泳池

穆克蘭達度假村的評價

3 out of 5
穆克蘭達度假村
343 Moo 2 Saladan, Ko Lanta, Krabi

評價

8.4

很好

10 分評分,優異;161 則評價中有 59 則" "
8 分評分,不錯;161 則評價中有 70 則" "
6 分評分,一般;161 則評價中有 27 則" "
4 分評分,欠佳;161 則評價中有 4 則" "
2 分評分,很差;161 則評價中有 1 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

7.8/10 

住宿狀況

7.4/10 

環保程度

評價

4/10 欠佳

真實旅客

不滿:職員與服務、住宿狀況和客房舒適度
不建议
1,房间地板不牢固,边走边震动非常大,不是担心会塌,而是非常不舒服。 2,饮用水只有入住当天是免费的,其余的天数是没有水供应,而且前台卖水比7-11贵很多。 3,除了老板是比较热情外(老板是外国人),而另外一个前台(当地人)貌似对国人有偏见,态度傲慢。

6/10 一般

Hana

多人同遊
The villas are not entirely enclosed, i.e. the doors and flooring has space in between so the a/c escapes. It never actually gets cool in the rooms.
於 2024 年 3 月住了 4 晚

6/10 一般

Patrik

不滿:住宿狀況
Var bara där 1 natt men mycket trevlig personal o ägare
於 2024 年 1 月住了 1 晚

10/10 優異

Natasha

讚好:整潔度、職員與服務、設施服務和住宿狀況
Bungalows were small - I was in one with 2 single beds but they were clean, 2 fans, simple bathroom, quiet - all I needed. Price very reasonable. Simple continental breakfast if you wanted to eat there with homemade bread. Everything cooked nicely. Constant refill station for drinking water - saving SO many plastic bottles! Brilliant and necessary 💚 There was a nice vibe around the pool, good for families. I had 2 massages, both good. Close to the beach, shops variety of places to eat. Bicycle hire etc... Everyone was welcoming, trustworthy and helpful. I met Oscar, the owner, as I left and was delighted to hear how active he is in regards to eco tourism and sustainability both for the environment and the locals. Thank you so much.
於 2024 年 1 月住了 6 晚

8/10 不錯

Pierre

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bon établissement pres de la mer avec piscine et pas trop loin du centre. Les chambres sont bien. Le petit déjeuner est bon mais pourrait etre plus varié
於 2023 年 1 月住了 2 晚

8/10 不錯

pierre

於 2023 年 1 月住了 1 晚

8/10 不錯

Alessandro

家人同遊
讚好:整潔度和住宿狀況
Clean and peaceful
於 2022 年 3 月住了 2 晚
Oscar 於 2022年4月3日的回應
Thanks for your review, and welcome back!

10/10 優異

Susanna Karoliina

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
Eco-resort with great location
I loved to see the eco-friendly features eg refillable water bottle, recycling bins, a bookshelf made from left behind books by guests - meaning the resort really stands for their name: eco-resort! Owners & employees were always happy and ready to help if needed! If you are a light sleeper, it’s good to have ear plugs with you - I used a pair every night and it worked well. Location is also amazing: the resort is right next to the long beach which is not packed with many tourists so you might easily have ”own beach” (at least in March). If you are keen to visit Lanta Animal Welfare Center, you can do it even on foot from Mook Eco Resort. Next to LAW is also located supergood restaurant Happy Veggie - check it out! Evening snacks are easy to get from 7eleven with five minutes walk.
於 2020 年 3 月住了 3 晚
Mellisa 於 2020年4月7日的回應
Many thanks Ladies for a lovely review, we do take being and eco resort seriously. Glad you enjoyed your stay

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mellissa and Nick were very helpful and accommodating. I would definitely recommend their resort.
於 2020 年 1 月住了 3 晚
Mellisa 於 2020年2月4日的回應
Many thanks Anonymous, wish we could put a name to the review

10/10 優異

Maurane

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super à tout point de vue !
Super séjour dans cet hôtel. Le personnel est vraiment aux petits soins pour vous et extrêmement sympathique. Nous avons été surclassé pour avoir une chambre climatisée sans rien demander. Les repas proposés sont vraiment excellent. Super situation également à deux pas de la plage.
於 2020 年 1 月住了 2 晚
Mellisa 於 2020年2月6日的回應
Merci beaucoup pour votre revue Nous espérons que tous nos clients apprécieront leur séjour avec nous

10/10 優異

Lrod

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pictures do not do this property justice. The rooms were beautifully situated as individual private bungalows. The owners of the property were very nice and answered any questions regarding excursions, moped rentals, etc. The breakfast was delicious. And the cats and dogs on the property were the cutest. I would definitely stay at Mook Lanta again!
於 2020 年 1 月住了 3 晚
Mellisa 於 2020年1月30日的回應
Thank you Lrod for your lovely review, be sure to come back soon.

6/10 一般

真實旅客

讚好:職員與服務
Vägglöss eller loppor som bet oss om nätterna. Fick köpa två flaskor medel och spraya sängen varje kväll. Då blev vi av med betten
於 2020 年 1 月住了 20 晚
Mellisa 於 2020年1月26日的回應
It is a pity you chose to do tjis annoymously as we could have looked into this whilst you were here. I am positive it was not bed bugs, but mosquitoes, but for you and future guests we would like to know you room number so we can check. Maybe send us a private mail. Kindest regards

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 7 晚
Mellisa 於 2020年1月21日的回應
Many thanks for your lovely review, whilst I don't know who you are, I hope you return again!

6/10 一般

Andreas

讚好:整潔度和住宿狀況
於 2020 年 1 月住了 5 晚
Mellisa 於 2020年1月15日的回應
Bit dissappointed Andreas with your 2nd review score. Considering we gave you a free upgrade on your first booking and hou cid your second booking whilst you were staying with us. More dissapointing was we laughed and joked everyday and you never said you were unhappy, indeed i got the opposite view. It would have been helpful if you could havf told us what we could have done to improve your stay.

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet location and very friendly staff. Good choice of restaurants near by. Good tips on where to go and transfers etc arranged by staff. Rooms clean and comfortable.
於 2020 年 1 月住了 3 晚
Mellisa 於 2020年1月9日的回應
Thank you for your lovely review, but I wish you had not done it anonymously. We like to know who enjoyed their stay. Hopefully we will see you again (whoever you are ;-) ). Kindest regards

6/10 一般

Andreas

讚好:整潔度和住宿狀況
不滿:客房舒適度
In generale e’ un bel posto ma io,come anche mia moglie non abbiamo dormito molto bene.
於 2019 年 12 月住了 5 晚
Mellisa 於 2020年1月10日的回應
Hi Andreas I am a little disappointed and surprised that you did not say something to me, whilst you were here. We spoke everyday and I was not aware of any problems, we could have helped. You were originally booked for 5 nights and then booked another 5 days, so I cannot understand why you would extend if you were unhappy. Unfortunately I only found out about you being kept awake by the baby (who was here for 3 nights of your 10 night stay), from the review your wife left the night before you left. It was possible for me to move you to a room away from the baby, so speaking to us, would have had a far better result for you than writing a review that we saw at midnight.

10/10 優異

Teik Yong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Value for money with great service and location
Overall experience was good. Mellisa was a great owner which helped out in many request and information. Location is just 5 mins walk to Rocky beach and 5 mins walk to the main road which has everything from 7-11, restaurant and bars. If you are ridning/driver do beware their first signage is only for "walk" in and to park you will need to go through another entrance which has totally no signage but just lookout for "Lily resort". A car park signage out there would be perfect for first time customer.
於 2019 年 12 月住了 2 晚
Mellisa 於 2020年1月6日的回應
Thank you Teik for your lovely review. I accept your comments regarding the signage. The original road, used to be not just for walking in, but also you could drive up to us from there. However our neighbours are having a disagreement and have blocked the road for through traffic. We have installed a new sign by our car park, so our guests know where it is and we are currently in talks about a new sign along that road. If anyone is reading this and is bringing a car/motorbike with them, please contact us for directions to our car park. Thanks for taking the time to review us, we do appreciate it.

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super! Alles wie beschrieben. Gerne wieder. Tolle Anlage.
於 2019 年 10 月住了 9 晚
Mellisa 於 2019年11月29日的回應
Thank you so much for your review

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Mellisa 於 2019年11月29日的回應
Many thanks for your review, we would have loved to know what we could do better to score a 10!

8/10 不錯

真實旅客

於 2019 年 5 月住了 2 晚

10/10 優異

Alistair

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful place to stay on Koh Lanta
I stayed in a bungalow with AC. The room was very clean and tidy and housekeeping attended daily. The bed was very firm. The owners and staff were friendly, helpful and made me feel welcome. The breakfast is incredible, I would stay again just for that. Tea and coffee is available for free throughout the day, and water is available whilst reception is open (7am-7pm). The bungalows get hot during the day therefore I recommend an AC room. I did find the curtains to be thin, which allowed the sun to heat the bungalow quite a lot. I hung towels at the windows to help cool the room and save some energy by running the AC less. Location wise, I'd say this place is ideal if you like some quiet. It's close to many restaurants along the main road and about a 30 second walk from the beach. It's near some bars, but it's a few minutes walk away from the more lively areas further up the beach.
於 2019 年 3 月住了 4 晚
Mellisa 於 2019年4月16日的回應
Many thanks Alistair I am glad you enjoyed your stay with us. Over the low season I am doing a number of improvements and adding softeners to all the beds is one of my main priorities. Another low season project will be to thicken the curtains to reduce the light in the rooms. So I hope you will come back and check that out.

10/10 優異

Ashleigh (Canada)

讚好:整潔度、職員與服務和住宿狀況
The property was beautiful. The staff were all very friendly and helpful. The bungalow was spacious and clean, with a nice hammock on the front porch. The proximity to the beach, restaurants shops, etc. was very convenient.
於 2019 年 2 月住了 4 晚
Mellisa 於 2019年4月16日的回應
Many thanks Ashleigh Glad you enjoyed your stay with us, and took the time to write us a review.

10/10 優異

真實旅客

讚好:整潔度和職員與服務
於 2019 年 2 月住了 3 晚
Mellisa 於 2019年4月16日的回應
Thank you Anonymous!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Super Unterkunft. Im Preis-Leistungsverhältnis einfach klasse. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Die Unterkunft liegt keine 2 Minuten vom Strand entfernt, genauso weit ist es zur Hauptstrasse, die man aber nicht hört. Gelunger Urlaub in super Unterkunft. Grüße an Leo :-)
於 2019 年 1 月住了 14 晚
Mellisa 於 2019年4月16日的回應
Many thanks for your lovely reivew! I will send your regards to Leo, she does love to be loved!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 4 晚
Mellisa 於 2019年1月30日的回應
Many thanks for your review, but it would be great to know what we could have done to get that extra point!

8/10 不錯

Nadine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
In Ordnung - naturnah und zentral
War gut, aber wir hatten ein Bungalow das nicht unter den Bäumen stand. Etwas schade dass man Tagsüber aussiedeln musste, da es auf dem Balkon und drinnen (ohne Klima) zu heiß war. Ansonsten hat alles gepasst. Sehr naturnah trotzdem zentral.
於 2019 年 1 月住了 2 晚
Mellisa 於 2019年1月22日的回應
Many thanks Nadine for your review. As I said to the previous review, the fan bungalows are not for everyone, but are relatively cool at night (but hot in the middle of the day when the sun is on them). Glad you enjoyed your stay with us

6/10 一般

Sébastien

讚好:整潔度
不滿:住宿狀況和客房舒適度
juste pour 1 nuit
ne pas prendre les chambres avec les ventilateurs , le petit déjeuné est pas terrible , vous avez une boulangerie à 300 métres avec un bon café. je trouve le prix excessif pour la qualité de la chambre. point fort :Wifi, propreté de l’établissent , eau chaude point faible: literie , petit dej ,
於 2018 年 12 月住了 8 晚
Mellisa 於 2019年1月22日的回應
Thank you for your review Sebastian. Unfortunately the Fan Bungalows are not for all, but many many people enjoy them. I am saddened that you didn't like our breakfast, it is a favourite for many guests.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay at Mook Lanta
Our stay at Mook was great. The staff are super friendly and can’t do enough for your. The rooms are clean and comfortable. Beds are alittle hard for my liking but that’s personal preference. The bungalows are in a great location and situated right at the end of the beach.
於 2018 年 12 月住了 5 晚
Mellisa 於 2018年12月25日的回應
Many thanks for your review, I am glad you enjoyed your stay.

10/10 優異

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel close to the beach and several venues. Cool owners. Free coffee and bottled water. The fan room is fine.
於 2018 年 12 月住了 1 晚
Mellisa 於 2018年12月18日的回應
Thank you David, Glad you enjoyed your stay with us. Hope to see you again

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2018 年 12 月住了 2 晚
Mellisa 於 2018年12月12日的回應
Thank you David, it was a pleasure having you and your lady wife stay with us.

10/10 優異

Kalab

Great hospitality! Lovely huts surrounded by beautiful greenery.
於 2018 年 11 月住了 1 晚
Mellisa 於 2018年12月12日的回應
Many thanks Kaleb. We thought you were lovely too!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 3 晚
Meĺlisa 於 2018年11月22日的回應
Thank you

8/10 不錯

David

讚好:整潔度和住宿狀況
於 2018 年 10 月住了 3 晚
Mellisa 於 2018年10月31日的回應
Many Thanks David

10/10 優異

Pete

讚好:職員與服務、住宿狀況和客房舒適度
Hotel staff was super nice. If you are going to book anything make sure to do it through the hotel. They have a great deals. The best part of our stay was the hotel’s dogs! We are dog lovers and we loved being able to come back to the resort each day and have a dog there to pet. Unfortunately, we visited in the off season and there were limited things to do on the island. The only complaint we had was that the bed was a bit hard and uncomfortable. Other than that it was an excellent place to stay!
於 2018 年 5 月住了 4 晚
Mellisa 於 2018年8月1日的回應
Many thanks Pete for your review, I am glad you like the resort and our lovely dogs. Please always tell us if you find the bed hard, as we are able to soften them a little. When you came the weather was limiting the options of activities you can do. Unfortunately you were unlucky as the weather can be great (as it is now). Hopefully the next time you return, we can show you some more activities to do on the island. Kindest regards Mellisa

6/10 一般

真實旅客

讚好:職員與服務
不滿:住宿狀況
於 2018 年 5 月住了 1 晚

10/10 優異

Manon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay !
I have absolutely nothing bad to say about this hotel ! The staff is friendly and helpful, and the breakfast is really good ! We had a cozy fan bungalow for 5 nights and it was perfect, spacious, comfortable bed, clean shower and toilet! Literally 1 min walk from the beach and 2 min from restaurant and convenience store! A little tip, on the beach, the first restaurant called “marina” is awesome, every kind of food, good price, delicious Thai food, friendly owner ! Will definitely recommend this hotel !
Mellisa 於 2018年5月9日的回應
Thank you Manon Just had a few days off and feel ready to get back into running the resort, now I have read your lovely review. Hope to see you again.

10/10 優異

Maik

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bestes Resort auf Koh Lanta
Über eine Internetplattform empfohlen worden und gewählt und alles richtig gemacht. Eine super Anlage, 100 Meter zum Wasser, schöne Bar. lecker Frühstück. Bier in gefrorenen Gläsern. Super schöne Zimmer (Bungalows) mit AC, Wlan, Tresor und Terrasse. Nette Wirtschaft. Eins steht fest, da geht's nochmal hin.
Mellisa 於 2018年4月26日的回應
Danke Maik Hope to see you again.

10/10 優異

Antonio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Caratteristico e tranquillo
Ci siamo teovati benissimo in tutti i sensi! I bungalow sono molto carini in una zona tranquilla ma non troppo lontana dal porto e dal paese principale e vicinissimo ad una spiaggetta molto carina e tranquilla con un baretto che fa cocktail buonissimi! Inoltre il personale disponibilissimo si è offerto di andare in farmacia a prendere dei medicinali per la mia compagna che stava poco bene.
於 2018 年 2 月住了 3 晚
Mellisa 於 2018年3月15日的回應
Thank you so much

8/10 不錯

JF (montreal, canada)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and clean
Nice little bungalow and staff was friendly. One of my shirt was lost in the laundry but Melissa took care of it and refund me the value of my shirt. She even gave an extra few bucks for the inconvenience
於 2018 年 1 月住了 5 晚
Mellisa 於 2018年3月15日的回應
Thank you JF for your lovely review

10/10 優異

Waltraud (Mühldorf)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sehr schöner und erholsamer Urlaub
Eine sehr schöne und ruhige Anlage. Einfache aber sehr saubere Hüttchen. Wir verbrachten einen sehr schönen und erholsamen Urlaub. (Leider sind die Matratzen in den Einzelbetten sehr hart) Die Eigentümer und das Personal waren sehr freundlich und hillfsbereit. Steiniger Strand in unmittelbarer Nähe. Der schönere Sandstrand ist in ca. 10 Min. Fussweg zu erreichen. Würden sofort wieder diese Anlage buchen.
於 2017 年 12 月住了 14 晚
Mellisa 於 2018年2月8日的回應
Danke Thank you for taking the time to write a lovely review, always ask if you want us to soften the bed for you.

8/10 不錯

Johanna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Eko ystävällinen kiva hotelli
Tilavat huoneistot ja hyvin hoidettu ja siisti paikka, mukava palvelu.Sänky aika kova, WC/Suihku vois olla parempi. Nyt ok tasoa, mutta Iso plussa on eko ajattelu. Sijainti ok jos ei välttämättä halua asua rannalla.
於 2018 年 1 月住了 1 晚
Mellisa 於 2018年2月7日的回應
Thank Johanna for your review Please let us know if you would like us to soften the bed for you. Kindest regards

8/10 不錯

bruno

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 3 晚
Mellisa 於 2018年5月13日的回應
Thank you

8/10 不錯

Jasmin

讚好:整潔度、職員與服務和住宿狀況
Schöner familiärer Aufenthalt
Der Aufenthalt im Mook Lanta war sehr angenehm und die Besitzer waren sehr bemüht einem mit Rat und Tat zur Seite zu stehen. Man hat sich wie zu Hause gefühlt. Die Resort Anlage war gepflegt und es gab einen schön angelegten Garten. Das einzigste was ich etwas bemängeln würde, wäre das super harte Bett und der Wasserdruck war morgens zu bestimmten Zeiten fast nicht vorhanden, was aber innerhalb von ein paar Minuten vorbei war. Die Bungalows sind hübsch eingerichtet und man hat ausreichend Platz.
於 2018 年 1 月住了 4 晚
Mellisa 於 2018年1月22日的回應
Many thanks for a lovely review, as there is no government water for us to use, we have our own well and whilst you were staying we had a big group also staying with us. This meant that there was a great need for water at the same time, which reduces the pressure. Usually, as you found out, just wait a minute or two and it is back to normal very quickly. Always ask if you would like us to soften the bed. I admit our beds are hard, but I think we have 50% of our clients who seem to like this and 50% who don't, so always ask for us to soften it. Thank you for taking the time to review us, I hope to see you again.

8/10 不錯

HCAB (Canada)

讚好:整潔度和職員與服務
Quaint Cottages, Steps From The Beach!
Enjoyed our stay at Mook Lanta! Staff were very helpful and responsive whenever we had questions, the location is great, and the cabins are pretty good. Experience was absolutely in line with the reviews we read beforehand. Location: a quick minute walk and you're on the beach, next to some cozy, cheap beach bars and massage huts. 5 minute walk down the road to a 24hr 7-Eleven, with plenty of restaurants in between or beyond. Cheap tuk tuk into Saladan Village. Easy walk to the Lanta Animal Welfare centre (must visit). Lots of helpful recommendations posted in the lobby, too. Food: Amazing international breakfasts (mook muffins)! Tasty snacks. Thai food was okay, would recommend going elsewhere for that - no shortage nearby. Cabins: Nice, rustic cabins. Bed and pillows were good. Small safe (not big enough for 13inch laptop). AC was pretty good, although not perfect if you needed to stay in the cabin during a sunny day (i.e. were sick). Blinds are very thin, so be sure to bring an eye mask and earplugs if you are a light sleeper! The surrounding wildlife is loud at night, as is the loudspeaker on the main road. Keep in mind these are simple cabins (i.e. some small spaces in the floorboards) so some bugs could come in, nothing major though. Not a problem for us. Worth noting that we were a group split into 2 cabins, and despite identical costs, one cabin was definitely better (nicer TV with many more channels, nicer bathroom/shower set up). Overall, would recommend!
於 2018 年 1 月住了 4 晚
Mellisa 於 2018年1月21日的回應
Thank you for a lovely and accurate review. We have a range of accommodation, from very basic to much more comfortable, so choose wisely, or if you are not sure, ask me. I totally agree about our thai food. Our main focus is on breakfast and snacks because there are so many great restaurants near us for superb Thai food. The wildlife can be noisy (the rain sets the frogs off) and the muslim call to prayer will wake light sleepers up, but it lasts only a few minutes (and many enjoy the sound). I am glad you enjoyed your stay with us, and I hope to see you all again.

6/10 一般

Christian

於 2017 年 12 月住了 4 晚
Mellisa 於 2018年1月14日的回應
Thank you for your review, if you could send me some feedback on what we could do to improve your stay I would be very grateful (feel free to email).

8/10 不錯

Tony (perth)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant
Welcome was great with plenty of helpful info. Only one minute walk to quiet beach, beach bars. Also close to restaurants and Main street Staff very helpful in arranging dive and travel Bar is good for a chat and closes at 7:00so a quiet place
於 2017 年 12 月住了 4 晚
Mellisa 於 2018年1月14日的回應
Hi Tony I am glad you like our resort. We always try to be around the resort in the morning and evening to answer guest inquiries and help with tours and advice. But as our restaurant and bar is so close to the rooms that we feel it necessary to shut the bar at 7pm in order for guests to have a pleasant stay.

8/10 不錯

Josephine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bra service, hårda sängar.
Trevlig personal och bra service. Sängarna var fruktansvärt hårda, men det är en smaksak givetvis. Rummen var riktigt fina.
於 2017 年 12 月住了 3 晚
Mellisa 於 2018年1月14日的回應
Thank you Josephine for your review. I am so sorry you found the bed hard, you can always ask for our staff to soften them. Kindest regards Mellisa

10/10 優異

Gabriella

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 3 晚
Mellisa 於 2017年12月12日的回應
Many thanks for the 5/5 but please let us know who next time, I feed back good and bad reviews to our staff so we know what works and what does not.

6/10 一般

Jutta (nrw)

讚好:整潔度
不滿:客房舒適度
Kleine Bungalowanlage
Positiv: nette Rezeption, guter laundry service, ansonsten Zimmer sehr Basic, vor allem das Bad. Als alleinreisende Frau wurde ich von den Eigentümern weder wahrgenommen noch begrüßt Im Zimmer fehlen Haken Eco Resort? Alter Kühlschrank, Durchlauferhitzer, Plastiktüten um Gläser, im Mülleimer usw
於 2017 年 11 月住了 3 晚
Mellisa 於 2017年12月7日的回應
Hi Jutta I am so sorry I did not welcome you during your stay, unfortunately I had broken my ankle and been advised to not walk, so I was not a reception during your stay. My husband did meet you and was not aware of any issues. You stayed in the cosy fan bamboo bungalow, and as the name suggests they are small. The standard fan bamboo bungalow is bigger. We are an eco resort but we try to ensure that we maintain hygiene standards, so some use of plastic is required. But we have significantly reduced our plastic usage, offer refilling of bottles and recycle as much ol our rubbish as possible. Again my apologies for not being there to explain that to you, it is in the room booklet, but that is in English. Kindest regards Mellisa

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, very nice staff
Good location, close to Long Beach, lots of bars and restaurants around. Very nice staff also. We stayed at AC bungalows and then to fan bungalows. Although the AC looks way nicer inside, it gets very hot because there are no mosquito nests on the windows so you can not open them. On the fan bungalows there are smaller windows, but you can live them open all night. Overall, nice place to stay on a low budget.
於 2017 年 11 月住了 5 晚
Mellisa 於 2017年11月16日的回應
Thank you for the review, next time let us know if the air con room is not getting cool enough, we may need to adjust the settings.