Overall - We enjoyed our stay here and would recommend this hotel.
The property is stunning with very nice rooms/bathrooms, a well set out pool and relax area and also the option to dine/drink on the beach.
We did however, come across some small issues. The first was a miscommunication from the baggage handlers who didn't inform me that they would take my baggage in a trolley, go back to the pier and wait for more guests to fill up the trolley before bringing it to our room. This doesn't sound like much but for a few minutes we felt like we had been robbed, only taking me to run to the pier to figure out what was happening. I relayed my issue with the manager who apologised and said she would talk to her colleagues to be more clear about the process.
In addition to this, our safe did not work and had to be fixed and our shower was dripping which was difficult to stop.
These errors are minor and easily remedied so it doesn't impact our score and feeling for the hotel. It was a nice stay and our issues were taken care of by the friendly staff.
Karl
10/10 優異
andrew
伴侶同遊
2024年3月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great clean room ( deluxe suite) staff very friendly and helpful great pool and location
andrew
於 2024 年 3 月住了 2 晚
6/10 一般
Samantha
2024年3月18日
讚好:職員與服務
Samantha
於 2024 年 3 月住了 1 晚
10/10 優異
Dustin
多人同遊
2024年3月18日
讚好:設施服務
Excellent stay. No phone in my room and TV had zero channels
Dustin
於 2024 年 3 月住了 1 晚
8/10 不錯
Ramil
2024年3月17日
讚好:整潔度、職員與服務和住宿狀況
Resort was fine for what it was. Grounds could use some sprucing up but understanding given hot tropical conditions. The pool Villa were great with 2 floors and a semi-private pool shared amongst the 3 connected villas. Would stay again!