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PP 山海灘度假酒店及水上樂園的評價

3.5 out of 5
PP 山海灘度假酒店及水上樂園
191 Moo 7, Ao-nang, Ko Phi Phi, Krabi

評價

7.4

不錯

10 分評分，優異；14 則評價中有 6 則" "
8 分評分，不錯；14 則評價中有 2 則" "
6 分評分，一般；14 則評價中有 2 則" "
4 分評分，欠佳；14 則評價中有 3 則" "
2 分評分，很差；14 則評價中有 1 則" "

7.2/10 

整潔度

6.6/10 

職員與服務

5.6/10 

設施服務

6.2/10 

住宿狀況

6.4/10 

環保程度

評價

10/10 優異

Nima Mehri

於 2024 年 2 月住了 6 晚
Marc 於 2024年3月11日的回應
Dear Nima,Thank you for your review, we are delighted that you had a perfect stay with us.Sincerely Yours,Marc Guede,General Manager.

8/10 不錯

Melissa

於 2024 年 2 月住了 2 晚
Marc 於 2024年3月21日的回應
Thank you for your review.

10/10 優異

Moritz

Top
於 2024 年 2 月住了 1 晚
Marc Guede 於 2024年3月1日的回應
Dear Moritz,Thank you very much. We hope to see you soon. Sincerely Yours,Marc Guede,General Manager.

10/10 優異

Pamela

讚好：整潔度、職員與服務和住宿狀況
amazing views from a really spacious balcony. they have. shuttle available for guests as the hotel is up a mountain. staff is kind, there's a breakfast buffet and a restaurant nearby.
於 2024 年 1 月住了 1 晚
Marc Guede 於 2024年3月2日的回應
Dear Pamela,Thank you for your excellent comments, we are delighted that you had a perfect stay at PP Mountain Beach Resort. We hope to see you soon.Sincerely Yours,Marc Guede,General Manager.

10/10 優異

manon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top une vue splendide chambre spacieuse seul bémol un peu éloigné du bord de mer ou tout ce passe mais une navette assure vos déplacements donc cool . Je valide quand meme
於 2024 年 1 月住了 1 晚
Marc Guede 於 2024年3月2日的回應
Merci pour vos excellents commentaires, nous sommes ravis que vous passiez un merveilleux séjour au PP Mountain Beach Resort.Nous espérons vous voir bientôt.Marc Guede, General Manager.

4/10 欠佳

Elsa

伴侶同遊
讚好：整潔度
不滿：職員與服務和設施服務
Notre chambre n'etait pas terminée, nous n'avions ni table de chevet, ni lampe de chevet, ne table d'appoint sur la terasse. Pas non plus de coffre fort Des amis dans une autre chambre (la meme que la notre) avaient des peignoires et des tongs mais pas nous la reception ne nous en as jamais emmener. Plus que décevant pour le prix du logement Une navette gratuute est disponible pour la ville mais passé 22h il faut payer pour remonter! Je n'y retournerais pas
於 2024 年 1 月住了 1 晚
Marc Guede 於 2024年3月2日的回應
Nous sommes désolés de ne pas avoir répondu à vos attentes. Nous prenons vos commentaires très au sérieux et depuis votre séjour, notre équipe de direction a été modifiée pour une meilleure amélioration. Nous espérons que vous aimeriez revenir et vous offrir la véritable expérience Phi Phi.Cordialement,Marc Guede,General Manager.

8/10 不錯

Lorraine

讚好：整潔度
於 2024 年 1 月住了 2 晚
Marc 於 2024年1月29日的回應
Thank you very much for your rating.Best Regards,Marc Guede,General Manager.

6/10 一般

andrew

伴侶同遊
讚好：職員與服務
不滿：設施服務
If you can ignore the water park you will be fine. It is actually more damaging for this resort than anything.
於 2024 年 1 月住了 5 晚
marc 於 2024年1月21日的回應
Dear Valued Guest,Thank you for your feedback, we are pleased that you had a good stay with us.Best Regards,Marc Guede,General Manager.

2/10 很差

Dylan

不滿：整潔度、職員與服務、設施服務和住宿狀況
Place was dirty, water park was shut down, receptionist was rude because our room wasn’t ready, limited transportation. We didn’t even get checked in and I had other guest telling me that their rooms were full of cockroaches. We never stayed at the resort
於 2023 年 12 月住了 2 晚
Marc 於 2023年12月30日的回應
Dear Dylan Baird,I am very surprised and sad reading your comments and might add several information for the readers.During your stay, the water park hadn't been shut down, we have 6 pools and 1 of them only had been close for 1 afternoon for water treatment letting 5 other pools opened. Our Check-in time is 2pm, in case of arrival before this time, our Guests can keep their luggage at the reception and enjoy before the room gets ready. We didn't have any complaint about room with cockroaches and be sure that I've investigated about it when I saw your review.We are located on the hill of Long Beach as the name of our resort.We have free shuttle bus as follow for the town (meeting point):8am to 9pm for free9pm to 12am 200 Baht per person12am to 8am 300 Baht per personWe hope you enjoyed Koh Phi Phi during your stay.Best Regards,Marc Guede,General Manager.

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
En voi suositella. Palvelu todella huonoa ja hotelli kaukana kaikesta
於 2023 年 11 月住了 4 晚
Marc 於 2023年12月25日的回應
Dear Valued Guest,We feel sorry reading your review that we didn't reach your expectations.We are located on the hill at 600 meters from the beach, we do provide free shuttle to reach the beach and the town from 8am to 9pm, after this time we still provide the shuttle with a night fee.However, we hope that you had a great time in Koh Phi Phi.Sincerely Yours,Marc Guede,General Manager.

10/10 優異

Shawn

伴侶同遊
讚好：設施服務
Clean place, good food, away from town and hugeeeee plus to staying here is free shuttle anytime you need until 9pm after 9 its 100 baht per person more then fair. The drivers are beyond friendly and kind. Rooms are super nice, we had the pool view with a little bit of an ocean view and it was awesome. Comfy bed and good shower. Lots of space and if you need the couch folds into a bed. Would stay again for sure.
於 2023 年 11 月住了 4 晚
Marc 於 2023年11月25日的回應
Dear Shawn,We are pleased that you had a great stay with us. We hope to see you again and wish you a good trip for the next.Sincerely Yours,Marc Guede,General Manager.

6/10 一般

Cathrine

讚好：整潔度和職員與服務
Varierende
Stille og rolig sted, men hele anlegget bære preg av å være uferdig. Gratis skyss til strand og sentrum hver time hele døgnet fungerte supert:) Personal var veldig serviceinnstilt og vennlige. Skulle vært noen nattbordslamper og litt mer pynt, evt planter på rommet.
於 2023 年 2 月住了 4 晚

4/10 欠佳

Brieana

讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
Disappointing
We booked this hotel for the water park however when we arrived the water park was closed and would not open during our stay. Had we known we would have booked closer to the beach. The hotel communicated many things prior to our arrival with us but never that the water park was closed and was not even willing to upgrade our room for the inconvenience until we insisted and even at that it was only for one night. And then we had to change rooms. After 9pm you have to pay for shuttle which is fine however the drivers took our money. And then we were also charged again at check out. Location is off the beaten path but shuttle is helpful and the hotel had nice views and a nice breakfast. Most of the staff was very pleasant and kind outside of check in. WiFi did not work for first day but was fixed the second day. Not sure I would stay here again.
於 2023 年 2 月住了 2 晚

10/10 優異

Yohai

讚好：整潔度、職員與服務、設施服務和住宿狀況