The hotel is nice and new, however getting there is problematic. You have to take a taxi to the port for the ferry. The ferry was late, so we waited in extreme heat for almost an hour. The ferry was packed and unsafe, scary. Once we arrived on Yao Yai we had no way of getting to the hotel, so we had to hire a driver. After I insisted the hotel reimbursed the driver. Once we were finally there it was nice.