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艾爾斯度假村的評價

3 out of 5
艾爾斯度假村
200 Moo 2 Bophut, Koh Samui, Surat Thani

評價

7.0

不錯

10 分評分，優異；167 則評價中有 28 則" "
8 分評分，不錯；167 則評價中有 56 則" "
6 分評分，一般；167 則評價中有 53 則" "
4 分評分，欠佳；167 則評價中有 16 則" "
2 分評分，很差；167 則評價中有 14 則" "

7.0/10 

整潔度

7.2/10 

職員與服務

7.0/10 

設施服務

6.4/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

Tina (H)

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
房間與照片不符
泳池蠻漂亮。海灘都一樣美。服務人員服務態度親切很好.CPU值不高。房間有點克難。淡季價格偏高。

4/10 欠佳

andrew (h.k.)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
近沙灘，步行街
前枱職員愛理不理，其他員工尚可，房門鎖有問題，電視只能勉強看（接收不良），水壓不夠力，去水極慢，有股坑渠臭味，早餐只可飽肚，泳池和沙灘非常近，步行街近，很多餐廳。

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Near town and beach but room is dirty, not recommend

8/10 不錯

MEI HSUEH (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
近查汶大街非常方便

8/10 不錯

xingbei (中国浙江)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
海景套房条件不错，下海方便。早餐一般，一成不变。
海景套房条件不错，下海方便。早餐一般，一成不变。

8/10 不錯

xingbei (中国浙江)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
海景套房条件不错，下海方便。早餐一般，一成不变。
海景套房条件不错，下海方便。早餐一般，一成不变。

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
房间小没有晾晒衣服的地方
总体感觉住的很一般，房间没有阳台，衣服洗了也没地方挂，房间也不大，只是靠近海边而已

8/10 不錯

真實旅客

地點方便，價格合理!
酒店位置方便，周圍多食店，對面Central Festival可shopping，也有自己沙灘連椅，泳池雖少但也舒適!

8/10 不錯

Susu (北京)

讚好：整潔度和住宿狀況
最好的地理位置，闹中取静，干净，后院海滩超赞。
最好的地理位置。出门300米即是chaweng beach购物中心。沿海滩往北走500米即是苏梅最热闹的ARK bar。晚上噪音似乎都被海水和星空吸走了，非常闹中取静。 酒店虽然设施老旧，但很干净。服务国际化。房间内免费的wifi信号弱，不稳定。

6/10 一般

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

真實旅客

不滿：整潔度和職員與服務
方便
還可以

6/10 一般

Diane (beijing)

讚好：整潔度
最好的位置
酒店确实在最好的位置，最好的沙滩，门口就是大超市和查文大街，逛到夜里也不担心回不去酒店。但是酒店内部装修就很一般了，床摇摇晃晃的，我住的房间居然还没有放浴巾，叫了好几次才送过来。适合天天在外面玩回酒店只睡觉的，如果想泡酒店还是算了吧

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
蘇梅 AL'S RESORT
除了位置便利外,無其他優點！ 但因查文海灘並不美,位置優越似乎也不重要了！！ 房間內潮濕發霉味道相當重,差！ 房間不大不小,房門非常老舊,隱私安全令人不安！ 飯店人員服務態度懶散,有待加強! 泳池清潔度不佳,沒有海天一線感覺！ 早餐非常普通,無期待度可言！ 整體而言,若單單只以位置優越而言,房價偏高了！ 不推薦！！

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
泰国苏梅岛的Al's Resort - 地理位置优越
酒店位于查汶海滩中心位置，游泳池就在海边，另外酒店门口就有一个大的超市，出去不远就是繁华的购物街，生活购物都很方便。酒店的服务不错，但是我住的时候有段小插曲就是服务人员清理房间后没有把浴巾香皂等物品上新，不过跟他们说完后态度很好，很快就送过来了。会跟朋友推荐！

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
The villa I stayed in was lovely and the staff very friendly and helpful. location wise it was brilliant, right next to the lovely beach and only a short walk to the local nightlife. I would definitely stay here again for the price.
於 2024 年 5 月住了 2 晚

8/10 不錯

Jeannette

伴侶同遊
讚好：整潔度和職員與服務
Die Villa am Pool war riesig . Das Bad ist Renovierungsvedürftig. Es wurde immer sehr sauber geputzt. Sehr nettes Personal. Lage vom Resort ist top. Der Pool war schön, auch die Liegen müssten zum Teil ausgetauscht werden und bei der Musik könnte man auch einmal eine ander Platte einlegen. 😀 War ein schöner Aufenthalt.
於 2024 年 3 月住了 7 晚

6/10 一般

Mark

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Proximity to the beach was great and staff are so nice. Didn’t like warm beer,small bar,poor food in restaurant and the rooms need seriously updating,we paid over £1000 for a beach room supposed to have internet and tv but it didn’t,the front door was falling apart,the bed was saggy but big,the rail around the balcony was falling down and patio door don’t lock,needs money spending to bring upto standards,says 3 star but more like a 1 star accommodation.
於 2024 年 3 月住了 14 晚

6/10 一般

Helge

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
God plassering hyggelig staff
於 2024 年 2 月住了 4 晚

10/10 優異

Alnoor

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Michael Lemb

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
En dejlig ferie med super service
En dejlig oplevelse i denne uges ferie og ophold på resortet dejlig personale med en meget høj service. Jeg giver stedet top karakter.
於 2023 年 11 月住了 7 晚

10/10 優異

shane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The staff there are amazing and very responsive! Room, nice and clean! Will come back many times!
於 2023 年 11 月住了 2 晚

4/10 欠佳

minoru

不滿：住宿狀況和客房舒適度
次回は、考える。
レストランが無いので、170バーツのセットが毎日の朝食でしたのでセントラルへ通っていました。 リゾート内は、段差が多いのに手すりが付いていない。 立地が良いのに宿泊客が少なく寂しいホテルでした。 ビーチは遠浅砂浜でよっかた。
於 2023 年 10 月住了 5 晚

6/10 一般

CHIHARU

不滿：住宿狀況
於 2023 年 10 月住了 1 晚

6/10 一般

??

不滿：整潔度
於 2023 年 9 月住了 5 晚

8/10 不錯

Tim

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
De accommodatie is zeer centraal gelegen en daardoor zeer handig voor gezelligheid. De staat van de accomodaties zijn goed, maar her en der wat achterstallig onderhoud zoals het zwembad. Het ontbijt is een goede keuze en erg lekker gemaakt. Personeel is zeer welwillend. Jammere is dat op het resort de activiteiten en avondgezelligheid minder is door het ontbreken van een bar in de avond bijv.. In de omgeving is meer dan genoeg te doen, maar toch zonde. Verder zeker een aanrader bij verblijf op het eiland.

8/10 不錯

Ryan

家人同遊
讚好：職員與服務
Good location but that’s about it .
於 2023 年 8 月住了 3 晚
Al's Resort 於 2023年8月25日的回應
Dear Guest, We thank you for taking the time to write about your recent experience at the resort. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and we will certainly take them into consideration for the future. Best regards,

8/10 不錯

Henrik Bjorn Brandt

讚好：整潔度、職員與服務和設施服務
Great location and super friendly staff. If you sleep longer than 9 in the morning there are quite a lot of noise from staff starting the cleaning etc but they are just doing their work, so who to blame.
於 2023 年 7 月住了 12 晚
Al's Resort 於 2023年8月25日的回應
Dear Guest, We thank you for taking the time to write about your recent experience at the resort. Your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet your needs and we will certainly take them into consideration for the future. Best regards,

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2023 年 3 月住了 15 晚
thaneerat 於 2023年3月26日的回應
Thank you very much for your values comment for improve our hotel service.

8/10 不錯

eric (San Diego)

thaneerat 於 2023年3月26日的回應
Dear Eric We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon.

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2020 年 3 月住了 4 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A hotel for everyone!
Perfect! Its not a 5 Star resort but have it all, as in most of the Hotels and Resorts at Koh Samui, the crew/staff is outstanding friendly and helpful! A LOT of rooms, quite but regardless, in the centre, close to everything that Samui and Chaweng can offer! Nice Beach and Pool area!
於 2020 年 2 月住了 1 晚
tammy 於 2020年2月24日的回應
Dear Peter We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quite Hotel better than expected!
Better than expected! Very friendly staff, nice bungalows til a reasonable price! Restaurant at the Beach, a couple of pools and Very QUITE! I have to say, this was the most quite hotel I stayed in during my month at Koh Samui at eight different hotles so... I know What Im talking about! :-D. Walking distance to Ark Bar at the Beach and to ALL What Chaweng can offer! I give it 9/10 wich is Very Good!
於 2020 年 2 月住了 1 晚
tammy 於 2020年2月24日的回應
Dear Peter We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

8/10 不錯

takashi

讚好：職員與服務
於 2020 年 2 月住了 3 晚

8/10 不錯

Manami

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚

8/10 不錯

真實旅客

讚好：職員與服務
Bra hotell på stranden, när till restauranger och shopping. Lyhört, hårda sängar och svajigt wifi drar ner helhetsbetyget.
於 2020 年 2 月住了 2 晚

8/10 不錯

Harjindar

家人同遊
讚好：職員與服務和客房舒適度
Great location, ok hotel.
Service was great and the location was amazing. On the beach. However the hotel needs an upgrade.
於 2020 年 1 月住了 3 晚
tammy 於 2020年1月29日的回應
Dear Harjindar We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

6/10 一般

Pernilla

讚好：客房舒適度
Perfekt läge, bra frukost! Men slitet och högljutt
Mysigt hotell på verkligen perfekt läge! Kloss intill stranden men också mitt i smeten för shopping, restauranger och fest. Bra frukost. Trevligt poolområde och alltid lediga solstolar. Solstolar på stranden kostar inget extra och ny strandhandduk varje dag. Ganska slitna rum tyvärr med riktigt dåliga sängar, knöliga och man kände varenda fjäder. Toalett och dusch är på samma lilla yta så varje gång du duschar blöter du ner hela toaletten, sk. ”Stockholmsdusch”. Otroligt lyhört och hög musik spelas fram till 01 på natten precis intill rummen. Personalen är hjälpsamma men pratar Tyvärr otroligt dålig engelska, allihop. Ett helt ok hotell, man får vad man betalar för.
於 2020 年 1 月住了 8 晚
t 於 2020年1月29日的回應
Dear Permilla We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
På stranden.
Direkt anslutning till stranden. Nära till stora gatan med restauranger, barer och liknande. Nära till köpcentrum med mataffär. Lyhört, så en del ljud på kvällen/natten. Frukost OK men inte wow. Var en springa mellan dörr och list som gjorde lite mygg kunde komma in. Wi-Fi var väldigt dåligt och man loggades ut heltiden och var tvungen att byta Wi-Fi helatiden.
於 2019 年 12 月住了 5 晚
tammy 於 2020年1月29日的回應
Dear Sir&Madam We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

6/10 一般

Mikael

家人同遊
不滿：整潔度和住宿狀況
於 2019 年 12 月住了 8 晚
tammy 於 2020年1月29日的回應
Dear Mikael We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

6/10 一般

Alexander

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Bra boende men ac skramlade rätt friskt och det var lite tätt mellan rummen så man såg rätt in till grannen Min dörr krånglade låset med men dom fixade det rätt snabbt
於 2019 年 12 月住了 5 晚
tammy 於 2020年1月29日的回應
Dear Alexander We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Balcony is not balcony, no privacy but overall goo
Really fast and good cleaning service. Rooms were good, AC good. I had deluxe room - inner yard and the rooms were really clean and ok. Though the word ”balcony” is not right, you get a terrace with 2 chairs and the neighbor is 1m before you. Didn’t really feel like sitting on the terrace drinking with friends. Also yoy need to have the curtains drawn all the time because everyone who passes by can look inside. But overall it was a good experience, pool was ok though not nearly enough sunchairs. But overall nice and fresh! P, really close to the sea. Though the pool wasn’t nearly as big as pictures show, they are a bit misleading.
於 2019 年 12 月住了 5 晚
tammy 於 2020年1月29日的回應
Dear Sir&Madam We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

10/10 優異

Robbie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bra hotell
Bra hotell bredvid havet. Bra gångavstånd till marknader och nattliv.
於 2019 年 12 月住了 7 晚
Tammy 於 2020年1月29日的回應
Dear Robbie We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

10/10 優異

真實旅客

讚好：整潔度和職員與服務
不滿：設施服務
Staff and location are great but the place in need of serious maintenance and modernization. And the breakfast, probably the saddest breakfast experience I had anywhere in the World. People are very friendly, helpful, and lovely though. Yes, I would still go back due to it's location and great staff.
於 2019 年 12 月住了 3 晚
Tammy 於 2020年1月1日的回應
Dear Sir&Madam We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

8/10 不錯

Wesley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Central and clean hotel
Al’s resort is a good all round place to stay,the staff were friendly and helpful. The swimming pools are nice also. The surrounding area is good with plenty to see and restaurants etc however Chaweng is on the decline along with most resorts I’ve visited over the years in Thailand.
於 2019 年 12 月住了 2 晚
tip 於 2019年12月29日的回應
Dear Sir&Madam We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

10/10 優異

Ainoy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Aside from the weather, very good location. Everything is within walking distance. Overall good little resort to stay in.
於 2019 年 12 月住了 2 晚
thaneerat 於 2019年12月6日的回應
Dear Sir&Madam We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient and responsive staffs. We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Business Trip
Really good beach. Pool also good. Plenty of places to eat. Close to the night clubs and Central Festival Great donuts across the road at a donut trailer.
於 2019 年 9 月住了 2 晚
Tammy 於 2019年9月17日的回應
Dear Sir&Madam We appreciate you took your time to give us a nice review of our hotel. Thank you for choosing us for your holiday. We are glad you loved our location by its convenient . We are looking forward to welcoming you back again soon. Best Regards Thaneerat P Ms Reservation Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 7 月住了 4 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務
不滿：整潔度
This property is in a good location to walk to shopping and restaurants. The staff is very friendly and helpful. Our room itself was quite old and not very clean. The bed was so hard that it made it difficult to sleep. We really enjoyed the beach access however, it is steps from the beach and the pool has a beautiful view.
於 2019 年 8 月住了 1 晚
Thaneerat 於 2019年8月21日的回應
Dear All Thanks for staying with us. We appreciate your feedback!

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
3泊して1日はバスタオルが交換されていなかったのがマイナス点
於 2019 年 7 月住了 3 晚
thaneerat 於 2019年8月21日的回應
Dear All Thanks for staying with us. We appreciate your feedback!