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蘇梅安那哈塔度假村的評價

3 out of 5
蘇梅安那哈塔度假村
95/70 Moo 2, Lipa Noi, Koh Samui, Surat Thani

評價

8.2

很好

10 分評分，優異；80 則評價中有 27 則" "
8 分評分，不錯；80 則評價中有 38 則" "
6 分評分，一般；80 則評價中有 11 則" "
4 分評分，欠佳；80 則評價中有 2 則" "
2 分評分，很差；80 則評價中有 2 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

7.8/10 

住宿狀況

評價

8/10 不錯

GUO (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很好
酒店整体很不错，设施齐全，还有免费的独木舟可以玩，沙滩也还可以。唯一的缺点就是比较偏僻，周围没有711便利店，好在酒店里有小卖部。

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort is situated next to a quiet and lovely beach, far from noise and traffic of the east coast of Koh Samui but close to supermarket and other services. The restaurant of the hotel is really good.
於 2019 年 8 月住了 6 晚
Ann 於 2019年9月4日的回應
Dear Guests, Thank you for sharing your experiences here with us. We hope to be able to welcoming you again to Anahata Family Best Regards, Anahata Team

10/10 優異

Jim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
Very nice stay and staff
於 2019 年 5 月住了 5 晚
The Management Team 於 2019年7月16日的回應
Thank you for your feedback, we are hope to welcome back you again for next time.

8/10 不錯

真實旅客

伴侶同遊
讚好：職員與服務和住宿狀況
Le petit déjeuner était minimaliste et les prix chère par rapport au pays. Mais tout le reste était super 👍!
於 2019 年 4 月住了 5 晚
The Management Team 於 2019年6月20日的回應
Thank you for your stay with us and your review to the hotel, we are hopefully to welcome back you again in next time.

8/10 不錯

Lukas

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Hezký resort s nádhernou pláží, čisté pokoje, pěkný bazén. Příjemná obsluha v recepci i velice příjemné uklizečky pokojů. Velmi dobré jídlo a výběr čerstvých džusů, smoothie atd. Velké negativum je obsluha v restauraci - většina personálu nepříjemná, pomalá, otrávená, navíc s velice špatnou angličtinou což způsobovalo že většinu objednávek zkazili.
於 2019 年 2 月住了 4 晚
The Management Team 於 2019年4月22日的回應
Dear Lukas, Thank you for your review, we are hopefully to welcome back you stay with us again for next time.

10/10 優異

Simone

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚

8/10 不錯

Frank Høstgaard

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfekt til afslapning, ikke shopping
Perfekt sted for afslapning. Ikke party område og ikke en masse shops, som i Chaweng. Men ønsker du at slappe af og nyde naturen, er dette sted rigtig fint. Vi havde en deluxe hytte nær stranden. Wifi virker rigtig godt. Køleskab køler rigtig godt.
於 2019 年 1 月住了 5 晚
The Management Team 於 2019年2月4日的回應
Thank you for your review, we are hopefully to welcome back you again.

2/10 很差

Hardi

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dieses Hotel war das schlechteste was ich in 20 Jahren in Thailand erlebt habe alles auf der Webseite stimmt nicht das Hotel ist schäbig, dreckig, alt und abgewohnt das Restsurant Big John gibt es schon lange nicht mehr das sogenannte Frühstückbuffett war ein Witz. Im Zimmer war Schimmel Löcher in der Decke wo bei Regen Wasser durchlief die Tür konnte man nicht richtig sichern aber die Beschwerden wurden nicht ernst genommen
於 2018 年 12 月住了 21 晚
Management Team 於 2019年1月16日的回應
Thank you for your review and your stay with us, we are hopefully to welcome back you agin for next holiday

8/10 不錯

Eleni

讚好：整潔度、住宿狀況和客房舒適度
Nice place, bad restaurant staff
Overall, this place was lovely. Although I didn’t realize this was a wellness retreat prior to booking , I really enjoyed the quiet atmosphere, the breakfast was complementary and delicious, and the rooms were well equipped with a safe deposit box, a mini fridge, toiletries, and air-conditioning. I also really appreciated the complementary use of a KAYAK during my stay . My only complaint about this place is the staff in the restaurant. The service was extremely slow, even when I was the only customer, and they were not particularly friendly or accommodating. The first meal I had there was a salad, that was supposed to come with certain ingredients on it (ie. pistachios and avocado) and when the salad arrived it did not contain the ingredients listed on the menu. When I said something to my waitress , She looked confused and just said that they no longer carry those items. I also found a spider in the same salad towards the end of my meal, and there were no apologies or discounts given. I thought that was a poor response. Otherwise the juices and smoothies that I had were delicious, but the food was very overrated and the service was not the best. With that being said the rest of the staff at the resort was extremely friendly and accommodating, including the taxi driver Moo and his wife the receptionist. I also had an extremely enjoyable massage in the spa. The location of the resort Is not very conveniently located so you will need a car or scooter to get around.
於 2018 年 11 月住了 2 晚
The Management Team 於 2018年12月19日的回應
Thank you for your review, we are hopefully to welcome back you again for next holiday. Warm regards,

2/10 很差

真實旅客

於 2018 年 10 月住了 1 晚

6/10 一般

Ken (Jamestown, NC)

不滿：住宿狀況和客房舒適度
Clean, decent price...grounds not well kept. Chairs broken, grass not cut. Restaurant over priced. Pools small. Beach massage great. Some trash on beach.
於 2018 年 10 月住了 7 晚
Meaw/Reservation 於 2018年11月5日的回應
Thank you for your review, hope to welcome you back again for next time.

8/10 不錯

Aungsana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
อาหารเช้าอร่อย พนักงานน่ารัก ห้องพักสะอาดเงียบ
於 2018 年 10 月住了 1 晚
The Management Team 於 2018年11月5日的回應
Thank you for your review, hope to welcome back you again for next time.

10/10 優異

真實旅客

On reviendra !
L'endroit est calme et magnifique ! Le personnel adorable, le petit dejeuné top. La grande maison à 2 chambres et 1 salon étaient parfaites pour une famille de 4 ! La prestation de massage dans une cabane devant la plage vaut le détour ! Un petit bémol sur les cocktails et le restaurant qui pourraient s'améliorer.
於 2018 年 8 月住了 6 晚
The Management Team 於 2018年9月13日的回應
Thank you for your stay with us, we are appreciated for your feedback and hopefully to welcome back you again for next time.

10/10 優異

真實旅客

Super hôtel paisible
Un super séjour dans un coin sauvage et très calme de Koh Samui. Bon accueil et bon petit déjeuner. Petit bémol sur les menuiseries qui laissent passer les moustiques (entre la porte et aussi une des fenêtres).
於 2018 年 8 月住了 10 晚
The Management Team 於 2018年9月13日的回應
Thank you for your stay with us, we are appreciated for your feedback and hopefully to welcome back you again for next time.

4/10 欠佳

pingi

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
In die Jahre gekommene Unterkunft in Strandnähe
Die Anlage ist ideal um einen ruhigen Urlaub am Strand zu verbringen. Die Unterkünfte sind geräumig, jedoch scheinen sie leider etwas vernachlässigt zu sein. In unserer Unterkunft kam bei Regen das Wasser von der Decke und lief auch durch das geschlossene Fenster. Im Bad blätterte die Farbe von der Decke und unter einigen Fenstern waren Spuren von eintretendem Wasser zu sehen. Nachdem das Badewasser schon vor dem Baden dreckig aus der Leitung kam, mieden wir das Baden in unserer Behausung. Der Pool machte einen gepflegten Eindruck, hier hätten wir alle viel Spaß. Das Personal war in der ganzen Anlage freundlich und zuvorkommend. Besonders zu empfehlen sind die Massagen und die Auswahl an frischen Eierspeisen beim Frühstück. Leider dauerte es beim Frühstück manchmal etwas bis Nachschub kam, aber womöglich lag das auch an unserem späten Eintreffen. Wunderschönes und vor allem leckeres Restaurant Mango Garden um die Ecke, sonst sehr abgeschieden.
於 2018 年 8 月住了 11 晚
The Management Team 於 2018年9月13日的回應
Thank you for your stay with us, we are appropriated for your feedback and hopefully to welcome back you again

8/10 不錯

Frans

讚好：整潔度、職員與服務和客房舒適度
Prima resort maar kan wel groot onderhoud gebruikn
We hebben hier een week in een familiebungelow gezeten met twee slaapkamers. Het ligt direct aan het strand maar je moet wel een auto hurennom in de bewoonde wereld te komen. Het personeel doet zijn best, maar het complex kan groot onderhoud gebruiken. De zee heeft alles behoorlijk aangetast en het is redelijk gedateerd. Er heerst ook een ietwat alternatieve sfeer door de spirituele activiteiten zoals yoga en workshops die door Orion worden verzorgd.
於 2018 年 8 月住了 7 晚
The Management Team 於 2018年9月13日的回應
Thank you for your stay with us, we are appreciated for your feedback and hopefully to welcome back you again.

10/10 優異

Didier

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour très agreable
Court séjour (1 nuit) mais Hyper agréable! Un taxi privé est venu nous chercher à Lipa Noi Pier (200 bahts). Le lieu est somptueux car le restaurant et le jardin donnent sur la mer. Nous avons profité d'un bungalow en upgrade car en voyage de noces avec de magnifiques fleurs coupées sur notre lit en arrivant. Le PDJ est compris (et très bon). Le restaurant est aussi très sympa et les prix ne sont pas excessifs pour la qualité du lieu.
於 2018 年 7 月住了 1 晚
The Management Team 於 2018年8月4日的回應
Thank you for your review, we are hopefully to welcome back you again for next time.

8/10 不錯

Steve (Edinburgh)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel on nice beach location
Very nice hotel located directly on the beach. Two pools, direct access to beach, very good breakfast buffet and helpful staff - what more do you need. Unfortunately, our itinerary meant only a single night stay and we were honestly sad to leave without having more chance to enjoy.
於 2018 年 7 月住了 1 晚
The Management Team 於 2018年8月1日的回應
Thank you for your review, we are hopefully to welcome back you again for next times.

6/10 一般

真實旅客

讚好：整潔度
不滿：住宿狀況
Het resort is verlaten. Achterstallig onderhoud.
Schone kamers, goed ontbijt, maar weinig gasten en achterstallig onderhoud aan het terrein. Het lijkt een beetje op een spookterrein. Zwembaden zijn schoon maar erg klein. Ontbijt is wel prima!
於 2018 年 7 月住了 4 晚
The Management Team 於 2018年8月1日的回應
Thank you for your review, we are hopefully to welcome back you again for next time.

10/10 優異

Gregory

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lipa lovely is lovely indeed
A lovely hotel on a long beach with island views. The staff are friendly and helpful. Very good Thai food is served at the restaurant as well as 2 local restaurants within walking distance. I visited this part of Samui because I was taking the ferry to the mainland, however, I am willing to consider staying in the area during my next longer visit. By the way, they packed me a breakfast to take away the next morning. Very nice
於 2018 年 5 月住了 1 晚
The Management Team 於 2018年6月27日的回應
Thank you very much for your review and we are hopefully to welcome back you again for next holiday.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 12 晚
Rodchalak/Reservation 於 2018年3月22日的回應
Thank you for your review and we hope fully to welcome back you again for next time.

10/10 優異

Thijs

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The best of both worlds: Lovely Lipa & Orion
Lipa Lovely is a great resort if you are looking for a place to relax. The area of the hotel is shared with Orion Retreat centre, which means there is a lovely vegan/raw restaurant next to the Lipa Lovely restaurant. This means that it was possible to combine super healthy meals with our relaxed week at the beach. Even better: I could order my #health meals at the orion restaurant, while my partner orderd the pizza from the Lipa menu. The perfect combination for all couples!
於 2018 年 1 月住了 5 晚
Meaw/Reservation 於 2018年2月10日的回應
Thank you very much for your feedback, we are hopefully to welcome back you again for next time.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
Mysigt ställe men långt från puls
Lugnt område med ett fåtal restauranger i närheten. Mycket trevlig personal. Hårda sängar. För att komma in till marknader och affärer krävs fordon.
於 2017 年 12 月住了 14 晚
Rodchalak/Reservation 於 2018年1月25日的回應
Thank you for your feedback, Hope to welcome back you again.

8/10 不錯

Laura

讚好：職員與服務
Nice hotel, good service.
Hotel room was ok, beach was nice. Breakfast ok, hotel area nice and quiet. At the reception there was a really nice and helpful guy, who booked ferrytickets etc for us. He was smiling all the time.
於 2017 年 12 月住了 8 晚
Meaw/Reservation 於 2018年1月18日的回應
Thank you for your feedback, hope to welcome back you again for next time

6/10 一般

真實旅客

Staff could have been more attentive in dining area. Bathrooms need more attention to detail.On the whole lovely quite resort away from crowds we we the only hotel guests most of the time .
於 2017 年 10 月住了 6 晚
Meaw/Reservation 於 2017年11月10日的回應
Thank you very much for your review, we will approved that you suggest to us. Thank you once again for stay with us, we are hopefully to welcome back you again

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beachfront with fab view
Lovely room, staff mostly very friendly and good breakfast. Restaurant was not all that though unfortunately, also a shame that you have to pay to play pool whereas nowhere else charges (hotel or bar-wise)

10/10 優異

Sean (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great beach-side hotel
This is a great hotel for the price. Spacious, beach facing one-room villas that were perfect for a couple with a toddler. There are a few eating options around, but the restaurant on the property is excellent with plenty of options and great Thai food. This area of the island is quiet, but a great option if that's what you're looking for.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and beautiful beach
Fab

10/10 優異

Roman

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Peaceful
Overall it's a very quiet place with lovely view. Keep in mind it's a three star so do not compare it to Conrad or Marriott. Amazing value for location and we used it as a break from trip to mainland Thailand and Cambodia. This place is far from any bigger towns and is very peaceful.Also close to ship pier and since we flew AirAsia our last leg was a boat to the island so it worked out great.
Dear Sir/ Madam, Greeting from The Lipa Lovely Beach Resort ! We are very appreciate for your good comment. Hope to welcome you again next time^^ Thank you with Best regards, Ann (Sale & Marketing)

8/10 不錯

karl (seattle)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good mix
Friendly staff with nice bungalows next/close to beach. Not too busy access road with restaurants and coffee shops
Ann 於 2017年3月5日的回應
Good Day, Thank you very much for your nice review. Hopefully to welcome you again. Best regards,

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
On nice quiet beach
The resort was really lovely and if you are looking for a quiet beach away from crowds on other side of Koh Samui or Koh Phi Phi this is where you want to be. Good breakfast and good restaurant on the resort as well as a number of good restaurants within walking distance. Beautiful sunsets and staff very nice.
Ann 於 2017年3月2日的回應
Thank you good comment. Hope looking forward to welcome you again. Best regards

10/10 優異

Jukka-Pekka

讚好：整潔度和職員與服務
Todella viihtyisä ja rento paikka. Ravintolassa erittäin hyvät ruoat ja hyvä palvelu. Paikka hieman vuosia nähnyt mutta ei vaikuta viihtyvyyteen. Koko henkilökunta erittäin ystävällinen ja mukava. Lähellä myös halpoja ja erittäin hyviä ruokapaikkoja.
Thank you good comment. Hope looking forward to welcome you again. Best regards

6/10 一般

真實旅客

不滿：職員與服務和住宿狀況
Not the worst, and definitely not the best
The view from the beach bungalow was great, the seclusion was also nice. However, the service was lacking (cleaning was not detailed, grimey doorknobs, dog poo on the porch, bird poo on the loungers, sandy rooms) and the facilities could have been better (the beach loungers were old and the cushions kept sliding off, uneven concrete slabs, rusty metal thing on the beach (??), cigarette butts everywhere in the sand, tiny swimming pool, mosquitoes everywhere- no repellent provided for the room, super sandy rooms resulting from no broom or effective mat to keep the sand out, and spotty internet). That being said, it wasn't horrible. There's no way to control the type of guests that will stay at the same time, but all the aforementioned things plus rowdy and obnoxious guests made for an off-putting experience. There are also no phones in the rooms for you to call the front desk, so if you were out on the north side of the property, you had to walk over to the front desk every time to ask for anything. In addition, whenever we asked for assistance, the staff seemed reluctant to help and unwilling to go the extra mile (unusual for Thai resorts).The price didn't seem worth it for all the little issues that kept popping up.
Dear Sir / Madam, Thank you very much for your comment! Regarding your comment we will keep updating and changing our worked. Best regards, Ann Sale & marketing

6/10 一般

真實旅客

讚好：整潔度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Koh Samuis mysigaste
Älskar och återvänder alltid hit!
General Manager 於 2016年12月15日的回應
Thank you for your good comment. We very appreciate. Best regards, Ann

4/10 欠佳

Stefan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Myror överallt och mygg till förbannelse

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2016年12月9日的回應
Thank you for your high point. Best regards, Ann Sale & Marketing

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quiet resort with good food and friendly staff.
We had a bungalow for two nights and it was delightful. Rooms were clean and shower hot. Wished we could have stayed longer. Great place to use as base if you want to explore the island. Nathan pier 20 mins away. Phone hotel prior to arrival and they will pick you up for 300 baht! Great service at reception. We will be back.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Geweldige rustplek aan het strand
De foto's kloppen exact. What you see is what you get. Het is schoon, personeel is vriendelijk en behulpzaam. Wij waren aangenaam verrast. Het doet weg aan een bungalowpark. Er heerst rust, misschien omdat we in het laag seizoen hier zijn. Tien stappen buiten de kamer en je staat op het strand. Ook fijn dat het erg dichtbij de Lipa Noi Pier zit, waar je aankomt met de ferry vanaf Don Sak.
Ann (Sale & Marketing Manager) 於 2016年9月15日的回應
We very appreciate for your good review to our resort. Happy to hear from you about your have a nice stay in our resort. And welcome you back to stay with us again for next Holiday^^

8/10 不錯

Charlotte (Denmark)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel on the beachfront
Nice hotel on the beachfront. Good breakfast.
General Manager 於 2016年9月20日的回應
We very apperciate for your good comment. Hope to welcome you again for next holiday.

10/10 優異

Kristiina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really, I was only there for a wedding.....
As soon as I arrived, I received an immediate upgrade. That was totally unanticipated. It turned out my upgrade was a tidy little bungalow with a private shower and a queen sized bed. I was one minute from the Big John restaurant and two minutes to the ocean front. The common area was tidy and neat and not surrounded by trees so the breeze from the ocean was a welcome coolness in the midday heat. The Thai massage I had at the little resort was the best massage I had during my entire stay (I ended up having one every day)!
General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

6/10 一般

Stephanie (Creteil)

讚好：整潔度、職員與服務和住宿狀況
Bon rapport qualité prix
Belle plage Quartier très calme
General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

6/10 一般

真實旅客

General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

6/10 一般

Anh

讚好：職員與服務
If you're looking for quiteness!
+ Quite and peaceful place + Beautiful garden + Good restaurant and service + Nice beach + Clean room + 2 pools - Some facilities needs refurbished. Water supply in our room stopped working for 5h. Shower impossible to keep desired temperature, had to turn off and on 10 times during 1 shower. - Took copy of creditcard upon arrivel. Although this does happen, I still don't like it. I had to ask for it back on check out. - Restaurant somewhat pricey. If you are looking for a private and peaceful place, this will suit you perfectly. But from here to Chaweng beach costs you 750 baht, so if you still want some "action", I suggest you try other beach resorts on the east coast.
General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

8/10 不錯

Ricko (Hamburg)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Schönes ruhiges Familienresort am Strand!
Super zum entspannen, sehr ruhig allerdings dadurch auch abgelegen. Roller bzw Mietwagen ist notwendig, weil die Taxipreiss sehr hoch sind. Gutes Restaurant sehr freundlich.
General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect little get away!
Awesome low key resort! Right on a beautiful beach with hardly anyone around! Super friendly staff and a great included breakfast. Big rooms, clean, great A/C, couldn't suggest this place more!
General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel, well priced
Great little spot, quiet and a bit out of the way but not far enough to make it an issue. Really enjoyed our stay!
Ann 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

6/10 一般

Karl (Repentigny)

讚好：職員與服務
Passable
Chambre 111 désuète mais propre petit bar avec soda et chips gratuit belle piscine . Personnel impecable
General Manager 於 2016年9月20日的回應
We very appreciate for your good comment. Hope to welcome you again for next holiday.

8/10 不錯

Maria (München)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Schönes Hotel in ruhiger Lage
Wir haben 3 Nächte im Hotel verbracht und es hat uns dort sehr gut gefallen. Das Restaurant ist sehr zu empfehlen, auch die europäischen Gerichte, wer mal keine Lust mehr auf Reis hat :-) An der Westseite der Insel ist es sehr ruhig, man kann sich aber im Hotel für 250 Bhat einen Roller mieten und die Insel damit erkunden. Das Personal ist äußerst freundlich und hilfsbereit.

10/10 優異

ausra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度