Located on the beach, Centara Reserve Samui is in Chaweng City Center, a neighborhood in Koh Samui. Bangrak Pier and Maenam Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chaweng Beach and Chaweng Noi Beach. Traveling with kids? Consider Chaweng Boxing Stadium and Samui Go Kart.
All 184 rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guest reviews highly rate the clean rooms at the property.
First, upon arrival to the room, we were greeted to a basket of used feminine pads. The resort apologized with a cheap bottle of wine. We also encountered dirty glasses in our room on multiple days and also at breakfast. And the air conditioning worked sometimes and at other times not. The only positive thing was the staff were very nice and tried hard.
I expect the hotel to apologize for the inconvenience so that others potential guests will ignore this review and stay at the resort. But the same old tired apologies I’ve read by theses resorts are just that. More to the point, they’re b.s. And I’m sorry to have to post such a bad review. However, I spent $2500 for four nights at what was supposed to be a 5 star luxury resort. It is not luxurious and they should be ashamed of themselves. If you’re reading this and don’t want to be disappointed, please stay at the Conrad or Six Senses or some other resort.
Troy Anthony
於 2024 年 4 月住了 4 晚
10/10 優異
Eyvindur
2024年4月5日
Eyvindur
於 2024 年 3 月住了 5 晚
4/10 欠佳
FREDERIC
家人同遊
2024年3月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Two stars only not because of Centara but Expedia. Booked 10 nights and flight was delayed for 24hrs by United Airlines due to crew swap issues resulting to over $1,000 in unplanned layover expenses (One night in Singapore and one night charged at Centara that we didn’t use because of the flight delay). Awful experience with United Airlines…