住宿景觀

拉佩拉大別墅的評價

4 out of 5
拉佩拉大別墅
15/2 Fisherman Village, Moo 1, Bophut, Koh Samui, Surat Thani

評價

8.0

很好

10 分評分,優異;5 則評價中有 3 則" "
8 分評分,不錯;5 則評價中有 1 則" "
6 分評分,一般;5 則評價中有 0 則" "
4 分評分,欠佳;5 則評價中有 0 則" "
2 分評分,很差;5 則評價中有 1 則" "

8.4/10 

整潔度

7.6/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

評價

2/10 很差

Leslie

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Appalling, frightening. Beware!
I arrived and the hotel was closed. I had booked 3 nights in a ‘guaranteed’ room but found myself distressed and alone. I took photos: the hotel was in darkness and completely deserted. I told Hotels .com over a month ago and they have taken no notice and done nothing.
於 2019 年 4 月住了 3 晚
Methawee Hiranus 於 2019年6月13日的回應
Dear Khun Leslie, I have to apologize for the appalling feeling that you have got. During your period, our hotel doesn't have any other booking except yours. During night time, it is very quite around that area as it is an old town for residential area and we do have security every night In this case, you can come back to stay with us for free for 2 nights. Please let me know for further info about the date that you would like to check in. You can contact to my email at info@grandvillalaperla.com or whats app +6681 8455755 Thank you very much and really apologize again.

8/10 不錯

Shazza (Gold Coast, Australia)

家人同遊
讚好:整潔度、職員與服務和設施服務
Villa La Grand Perla is in a great spot right on the Beachfront with fabulous views. The staff were very helpful & kept us supplied with everything. The apartments are very large & well furnished. Our units front bedroom was however dark & noisy. The property needs some updating as it’s a bit tired. Our tv was from the 80’s with only a couple of channels & no video player . A Sky channel would be good. Fridge seals need replacement & the stove removing. The front balcony was all rotten & needs replacing with something other than wood. The pool are is nice. It was relatively quiet when we were there. Very easy access to the beach & restaurants etc. I’d stay here again & would recommend this place.
於 2018 年 12 月住了 11 晚
Noo 於 2019年1月10日的回應
Sawadee ka. thank you very much for your comment and we will improve for what need to be done. Looking forward to see you again.

10/10 優異

T (Japan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel close to the beach
ホテルを出てすぐのビーチで海水浴が楽しめます。オーシャンビューの部屋でロケーション抜群でした。高級ホテルではありませんが部屋は広くバルコニーもあり、室内は上品で清潔感があります。ホテルの周りはレストランやバー、コンビニが一通り揃っていて困ることはありません。夜はオーナーは不在になりますが警備員が常駐しています。 帰りの空港までのタクシーをオーナーに頼んだところ、従業員が車で送ってくれると言われました。特に料金については言われなかったため、無料だと思って乗ったところ空港で2人で250B要求されました。有料なら事前に教えてほしかったです。
於 2017 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing Pool Suite Bedroom
The Pool Suite Bedroom is very spacious, comfortable, nice and clean.

10/10 優異

Rossco (Australia)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, wonderful apartment
We were totally looked after by our host. She came to us each day to see if all was OK. The apartment is huge with a large balcony with one of the best views.