室外泳池;泳池傘

莎莉拉雅別墅及套房 (SHA Extra Plus 認證)的評價

5 out of 5
莎莉拉雅別墅及套房 (SHA Extra Plus 認證)
100/1 Moo 2, Chaweng Beach Rd., Koh Samui, Surat Thani

評價

9.2

卓越

10 分評分,優異;566 則評價中有 378 則" "
8 分評分,不錯;566 則評價中有 131 則" "
6 分評分,一般;566 則評價中有 36 則" "
4 分評分,欠佳;566 則評價中有 13 則" "
2 分評分,很差;566 則評價中有 8 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Experience
Nice hotel with a beautiful beach.
於 2019 年 12 月住了 4 晚
The Management 於 2020年1月7日的回應
Dear Valued Guest, Thank you for the compliments and the high ranking on Hotels.com. We are grateful to hear that you thought the hotel was nice with a beautiful beach. We are looking forward to welcome you back to Sareeraya Villas & Suites, hopefully very soon again! Kind Regards, The Management

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 3 晚
The Management 於 2019年12月23日的回應
Dear Valued Guest, thank you for the high rating on Expedia! The team are very happy that you enjoyed your stay with us. We look forward to see you soon again at Sareeraya Villas & Suites. Kind regards, The Management.

10/10 優異

Koon Man Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 3 晚
The Management 於 2019年12月23日的回應
Dear Valued Guest, thank you for the high rating on Expedia! The team hare very happy that you enjoyed your stay with us. We look forward to see you soon again at Sareeraya Villas & Suites. Kind regards, The Management.

8/10 不錯

Wendy (hong kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 3 晚
The Management 於 2019年11月30日的回應
Thank you for rating us 4 out of 5 on Expedia, and enjoying your stay with us here at Sareeraya Villas & Suites on Koh Samui. Hopefully we will see you back soon again! Kind Regards, The Management

10/10 優異

Tienyueh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
The Management 於 2019年10月28日的回應
Dear Tienyueh, Thank you for giving the highest rating after your stay with us. We hope to continue being your preferred resort in Koh Samui, and we are looking forward to your next visit to Sareeraya Villas and Suites. Kind regards, The Management

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Friendly staff At the beach but not really suitable to swim
於 2019 年 5 月住了 3 晚
The Management 於 2019年6月4日的回應
Dear Valued guest, Thank you for giving us 4 out of 5 points after your stay with us. We will pass along your compliments to the friendly team. The resort has a beautiful stretch of white sand beach front, and you can enjoy a nice swim depending on the tide and season of the year. We hope to continue being your preferred resort in Koh Samui and we look forward to welcoming you back soon. Kind regards, The Management

10/10 優異

CHENG

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店位置離渣汶大街附近,方便逛商場。 酒店房間很大,床鋪很寬敞舒適,整潔乾淨,員工笑容親切,服務一流。露台連接泳池,游泳很方便。
於 2019 年 5 月住了 5 晚
The Management 於 2019年5月21日的回應
Dear CHENG, Thank you for sharing your experience on Expedia. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the location, hotel, the facilities and amenities, the smiling staff and first class service as you mentioned. Our hotel have a very good location, despite being close to downtown, near the shops and restaurants of Chaweng, the area is quiet and our guests can relax on the beach or by the infinity pool while enjoying the wonderful views over the ocean. We hope to continue being your preferred hotel in Koh Samui. Our General Manager Ai Lian and her team, we look forward to welcoming you back soon. Kind regards, The Management

8/10 不錯

Lisa SheauYun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay!
It was the best stay we’ve had in Samui! Everything was wonderful with friendly and helpful staff. The beach could be a little cleaner though, we found some rubbish buried in the sand. My husband didn’t like the chicken burger he had with Room Sevice, but I thought my Sareeyara burger was very nice. So some little improvements this could be the perfect hotel!
於 2019 年 5 月住了 6 晚
The Management 於 2019年5月9日的回應
Dear Lisa Sheau Yun, It is so nice to read this feedback on Hotels.com after your stay with us. We are delighted that you and your husband had a wonderful stay and left with a positive impression of our resort, friendly, helpful staff and services. As for the beach it's cleaned twice daily and at times 3 times a day depending on the seasons and the tide. We are so glad that you enjoyed your order of Sareeraya burger with room service, as for your husband's chickenburger I do hope that you have given your feedback to our room service team for further improvement. We hope to continue being your preferred resort in Koh Samui. Our General Manager Ai Lian and her team, we look forward to welcoming you and your husband back in the very near future. Kind regards The Management

6/10 一般

真實旅客

8/10 不錯

真實旅客

讚好:職員與服務和住宿狀況

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 4 晚

10/10 優異

Dsniel (taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
my room was so close to the beach
nice place to stay, beautiful beach and nice hotel service
於 2018 年 1 月住了 3 晚

10/10 優異

CHEN-CHIEH

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Must stay
Beautiful beach, really comfortable
於 2017 年 11 月住了 3 晚

8/10 不錯

Jack (Taipei)

讚好:整潔度、職員與服務和客房舒適度
Breakfast similar everyday
It is OK generally, but facility is a little bit too old. It had better to be improved.
於 2017 年 11 月住了 4 晚

10/10 優異

Byyc (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店出面就是海灘,離杳文大街不是太遠,行路要約25分鈡
酒店設施不錯,但泳池略為细,早餐不算豐富但足夠,員工普遍對客人禮貌,但個別員工對外國人特別禮貌,招呼週到,但對我地亞洲人則次一等,酒店經理鄭小姐每天早餐時間都會同客人溝通,整体令人滿意,有機會下次會再入住
於 2017 年 10 月住了 2 晚

8/10 不錯

CHOI MAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 4 晚
Sareeraya 於 2017年7月22日的回應
Dear Choi Man, Thank you for being our valued guest at Sareeraya Villas & Suites during your recent holiday in Koh Samui. The Management and team we look forward to welcoming you back to Sareeraya Villas & Suites for your next vacation. Kind regards, The Management.

10/10 優異

Amy (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful hotel, friendly stuff, great location
很滿意今次嘅選擇 ,訂了Sareeraya pool villa 三晚, 房間好靚,  好大 , 房內有 按摩池 , 房外又有私人泳池加水力按摩,留喺房度玩都夠。 酒店仲有個 沙灘 +無邊泳池,去嗰度影相一流。  服務人員個個都好Nice, 有咩需要都會即刻幫手 :) 很滿意今次旅程,下次去蘇梅都一定會book Sareeraya !

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

S (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good choice for Cheweng beach
Very relaxing while staying at the hotel. Service people are all friendly and full of energy. Hotels are neat and very comfortable.

10/10 優異

HSINHUI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境舒適,地點方便,只可惜早餐選擇不多,但鬆餅很好吃喔!

8/10 不錯

Kit Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Sue (Hong Kong)

讚好:職員與服務
Extremely convenient location
Extremely convenient location 15 mins drive from airport. Large room size at 700 sq. feet, very pleasant hotel staff, a paradise at chewang!
Sareeraya 於 2016年7月12日的回應
Dear Sue, Thank you for staying with us .We are pleased to know you like our spacious rooms, convenient location and nice pleasant hotel staff. We look forward to welcome you back to Sareeraya Villas & Suites on your next holiday . Kind regards, The Management.

8/10 不錯

Kit Ling (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
King size bed, large room, quite clean, around 10-15 mins walking distance to shops and restaurants. The staff are very nice and helpful.
Sareeraya 於 2016年7月12日的回應
Dear Kit Ling, Thank you for staying with us on your recent holiday in Koh Samui. We are pleased that you like our clean, spacious room with King size bed, nice helpful staff and our good location. We thank you for being our valued guest and look forward to welcome you back to Sareeraya Villas & Suites on your next holiday . Kind regards, The Management.

6/10 一般

MEIFENG (Hong Kong)

讚好:整潔度和客房舒適度
不滿:職員與服務
Not really recommend & worth money
Really poor receptionist & not helpful; price is not cheap; really not worth money
Sareeraya 於 2016年7月12日的回應
Dear MEIFENG, Thank you for staying with us on your recent holiday in Koh Samui. We do apologize if our services and facilities did not meet with your exceptional expectation. Kind regards, The Management.

4/10 欠佳

真實旅客

讚好:客房舒適度
不滿:職員與服務
CP值非常低,不符五星飯店的價值
優點是景觀很不錯,但是服務非常的不友善,整體CP值明顯偏低,早餐也不甚好吃,下次不會想再去的住宿。
Sareeraya 於 2016年6月28日的回應
Dear Anonymous, Thank you for staying with us and your compliments on our resort very good landscape. Your feedback is appreciated and we do apologize if our services did not meet with your expectation. Thank you. Kind regards, The Management.

6/10 一般

Cheuk Yan

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Poor service
On the first night the pillows smelled terrible! We have asked hotel staff to change for us but still I think this is totally unacceptable. Besides the shampoo sucks, it makes my hair super dry and get all knotted. When I complained to front desk staff and ask if there is conditioner, the only reply I got was "go to the convenience store nearby to buy". Apprently he is not taking my complaint seriously at all. We have joined the seafood bbq dinner in the hotel and Food were avaerage only. We have asked the chef to cook a medium steak for us. We waited for 15mins and asked again, the chef said he forgot and would cook for us again. Then after another 15mins we still couldn't see it coming and go a ask again and what we got was a well done steak. The service just ruined my mood here and it's absolutely not 5star experience
Sareeraya 於 2016年7月2日的回應
Dear Cheuk Yan, We thank you for staying with us and appreciate your constructive feedback on our poor guest service. We have brought these issues up to the Department Managers concern to take corrective action and do accept our sincere apology for not meeting up to your expectation. Thank you. The Management.

8/10 不錯

Yu-Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Nam (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice vacation choice
Hotel is situated at north of Chaweng Beach, just 10 minutes away from airport and 20 mins from main pier by taxi. We liked the infinity pool. Breakfast buffet is delicious. One thing to note is that the matress maybe too soft for some people. Overall we recommend it.
Sareeraya 於 2016年5月11日的回應
Dear Nam, We are pleased that you had a wonderful holiday experience with us enjoying you swim in our infinity pool and the delicious buffet breakfast and our convenient location. Thank you for staying with us and we look forward to welcome you back to Sareeraya Villas & suites on your next holiday. Kind regards, The Management

10/10 優異

LEPING (Hangzhou, China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good location,nice staff and service
good location,nice staff and service, a little bit noisy though because it is near the most busiest beach in Samui.

10/10 優異

jing

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sareeraya 於 2016年6月11日的回應
Dear Jing, Thank you for being our valued guest and we look forward to welcome you back to Sareeraya Villas & Suites again. Kind regards, The Management.

8/10 不錯

Kai Bong (香港)

讚好:整潔度、職員與服務和客房舒適度
房間位置海景欠佳

10/10 優異

YAFENG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sareeraya 於 2016年6月11日的回應
Dear Yafeng, Thank you for being our valued guest and we look forward to welcome you back to Sareeraya Villas & Suites again. Kind regards, The Management.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sareeraya 於 2016年6月11日的回應
Dear 發佈意見, Thank you for being our valued guest and we look forward to welcome you back to Sareeraya Villas & Suites again. Kind regards, The Management.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Kuo (China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店不错,但是房间内潮气重,有时候枕头都很潮

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Chen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店不大,但很舒适!位置好,闹中取静,私人沙滩每天都有工人维护,非常干净,泳池也很不错,下次还会来住
房间空调声音太大了,服务员都非常热情,如果再会说一点点中文就完美了!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Would recommend
A decent hotel with a nice beach right in front of the hotel. We stayed at a room instead of villa for two nights and we both enjoyed. The room has nice seaview and outdoor jacuzzi. It's also very convenient, Chaweng beach side restaurants and shops are within walking distance.
Sareeraya 於 2015年6月6日的回應
Thank you very much for selecting Sareeraya Villas & Suites for your stay in Koh Samui and for sharing your kind comments. We are happy to read that you both enjoyed your stay with us and look forward welcoming you again in the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
餐廳未達5星水平
飯店位置在查文的北部,與最繁華的查文大街距離比較遠,如要步行大約需要半小時。房間舒適整潔,與網站描述相符。可惜早餐種類和質素絕對未達5星水平。
Sareeraya 於 2015年5月16日的回應
Thank you for having chosen Sareeraya Villas & Suites for your stay in Koh Samui. We are glad you enjoyed your stay and that you especially liked our helpful staff and our clean and spacious rooms. We regret the breakfast did not meet your needs as we do normally receive a lot of compliments regarding the food and choices available. For any future visit, please do let us know how we could make it an excellent experience for you. Thank you again for staying with us and we hope to welcome you back some time in the future.

10/10 優異

ZHERUN (Beijing, China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I would come back again.
This family vacation at Sareeraya Villas & Suites was great! The hotel is small and quite. Nice swimming pool. Right from the hotel lobby you can get a great sea view.
Sareeraya 於 2015年4月18日的回應
Thank you for taking the time to post your review about your stay with us. We are delighted to read your wonderful comments about our views and our swimming pool. We look forward to welcoming you back in the near future.

8/10 不錯

Hoi Man (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good resort
convenient and comfortable
Sareeraya 於 2015年2月28日的回應
Thank you so much for your kind review. We are delighted that you had a great time with us and that you found our hotel and our facilities convenient and comfortable. We look forward to welcoming you back in the near future.

10/10 優異

Mandy (澳門)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近海灘, 房間舒適, 會再次入住
很喜歡這間酒店的泳池和海灘, 酒店房也可看到海灘景觀. 職員十分親切, 早餐種類選擇多, 整體感覺使人十分舒適. 酒店離渣汶大街較遠, 步行需10-15分鐘, 但基本上主要活動區域都是這條街, 故也可接受.
Sareeraya 於 2015年4月11日的回應
We are delighted to learn you enjoyed your stay with us during your recent visit to Koh Samui and thank you for sharing your wonderful experience. We are happy to know you liked so many aspects of our hotel from the spacious rooms and the breakfast to the beach and the pool areas. Definitely, we look forward to your return and once again, thank you for choosing to stay at the Sareeraya Villas & Suites.

8/10 不錯

midco (yung)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable with good & quiet location
Away from the busy street, walk five to fifteen mins can go to all famous shops/restaurants. Room is spacious and thks for the upgrade to pool villa suite. Design is so resort feel and provide enough water/amenities/ etc in the room. Breakfast is good enough as a not really sizable hotel, we enjoyed every morning plus the gd services. Really hv to complain is the pool is a bit small. But actually the hotel is connected with the beach, I won't miss the chance to swim. Specially thks to mr Holman, the GM, he has provided valuable suggestions up our trip.
Sareeraya 於 2015年3月21日的回應
Thank you very much for your nice review and really glad that you enjoyed your visit. Your positive comments on our convenient location, spacious accommodations and great performance have been well received by all of us. We look forward to welcoming you back in the not too distant future.

10/10 優異

Rita Hsu (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒的服務、早餐可吃到10:30
服務人員很親切,早餐6:30-10:30,房間很大,床很舒服,浴室很大,飯店還提供草帽、拖鞋、浴袍、雨傘供使用。飯店的海灘很漂亮、安靜。飯店地點在查文大街起點,走路5分鐘可到查文大街。
Sareeraya 於 2014年10月25日的回應
Thank you very much for taking the time and effort to write your wonderful review and also for choosing to stay with us during your visit to Koh Samui. We are delighted that you enjoyed our services, amenities and accommodations. We look forward to welcoming you back in the near future.

10/10 優異

Yome (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good service and view
good view, good location and good service. but too many mosquito. the SPA is excellent. highly recommend to stay here
Sareeraya 於 2014年9月6日的回應
Thank you for sharing your review regarding your recent stay with us in Sareeraya Villas & Suites. We are very happy to know that our hotel location and services met your expectations and that you had an excellent stay here with us. Thank you also for recommending our Raya Spa. We look forward to having you stay with us again in the near future.

10/10 優異

Douglas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sareeraya 於 2015年1月3日的回應
Many thanks for the excellent rating. We hope to welcome you back in the near future.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好!
和女朋友第一次去! 給了我一個美好的假期!
Sareeraya 於 2014年7月26日的回應
Thank you very much for your amazing review and really glad that you enjoyed your visit. We look forward to welcoming you back in the near future.

10/10 優異

Jelly (Hong kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
一個好好酒店!但位置要多行一
Sareeraya 於 2014年6月21日的回應
Thank you for choosing to stay with us during your time in Koh Samui and glad you had a comfortable stay. We hope that we will have the pleasure of welcoming you back in the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
位置還不錯, 房間頗大
訂房時是訂一般的suite, 但入住時飯店人員將我們的房間upgrade到直通泳池並且附按摩池的房間, 床相當大, 睡4個人都OK! 我們非常滿意. 但check out的前一晚房間冷氣卻故障, 我們請維修人員來檢查, 他修了很久卻無法解決問題, 甚至後來水像瀑布一樣突然從天花板的維修孔狂灑下來, 足足狂瀉2分鐘, 房間門口都淹水了, 頓時嚇壞大家. 後來我們只好請飯店給我們另一間房間住.
Sareeraya 於 2014年6月21日的回應
Thank you for staying at the Sareeraya Villas & Suites during your holiday in Koh Samui. We are very pleased that you enjoyed your stay here with us, although, we do regret there were some problems in your room during your stay. Nevertheless, it will be our pleasure to host you again and we hope to welcome you back soon.

8/10 不錯

CS (CHINA)

讚好:整潔度和住宿狀況
私人沙灘,舒適優雅的酒店,
訂了海景房,但CHECK IN後發覺完全沒海景,住二樓,估計只有三樓有海景,露台前許多大樹遮擋九成風景,被告知因為CHECK IN時晚了(3PM!!)三樓的房已FULL BOOK,付了海景房費卻得樹景,很影響心情,而且前台服務也一般般,惟酒店硬件卻不錯,有無邊的海景泳池,沙灘,加上日落的晚暇浪漫背景音樂其實幾浪漫,早餐美味,房間也也舒適,大堂裝潢也別緻很多拍照位
Sareeraya 於 2014年6月21日的回應
Thank you for staying at the Sareeraya Villas & Suites during holiday in Koh Samui. We are very pleased that you enjoyed your stay here with us. Please note that we always do our best to accommodate special requests for room locations noted at the time of reservation. However, due to high demand of our rooms, requests are subject to availability and not guaranteed until check-in.