Dear Valued Guest, Thank you for the compliments and the high ranking on Hotels.com. We are grateful to hear that you thought the hotel was nice with a beautiful beach. We are looking forward to welcome you back to Sareeraya Villas & Suites, hopefully very soon again! Kind Regards, The Management
10/10 優異
真實旅客
2019年12月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 3 晚
The Management 於 2019年12月23日的回應
Dear Valued Guest, thank you for the high rating on Expedia! The team are very happy that you enjoyed your stay with us. We look forward to see you soon again at Sareeraya Villas & Suites. Kind regards, The Management.
10/10 優異
Koon Man Peter
2019年12月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Koon Man Peter
於 2019 年 12 月住了 3 晚
The Management 於 2019年12月23日的回應
Dear Valued Guest, thank you for the high rating on Expedia! The team hare very happy that you enjoyed your stay with us. We look forward to see you soon again at Sareeraya Villas & Suites. Kind regards, The Management.
8/10 不錯
Wendy (hong kong)
伴侶同遊
2019年11月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wendy
於 2019 年 11 月住了 3 晚
The Management 於 2019年11月30日的回應
Thank you for rating us 4 out of 5 on Expedia, and enjoying your stay with us here at Sareeraya Villas & Suites on Koh Samui. Hopefully we will see you back soon again! Kind Regards, The Management
10/10 優異
Tienyueh
2019年10月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tienyueh
於 2019 年 10 月住了 3 晚
The Management 於 2019年10月28日的回應
Dear Tienyueh, Thank you for giving the highest rating after your stay with us. We hope to continue being your preferred resort in Koh Samui, and we are looking forward to your next visit to Sareeraya Villas and Suites. Kind regards, The Management
8/10 不錯
真實旅客
伴侶同遊
2019年6月1日
讚好:整潔度、職員與服務和住宿狀況
Friendly staff
At the beach but not really suitable to swim
真實旅客
於 2019 年 5 月住了 3 晚
The Management 於 2019年6月4日的回應
Dear Valued guest,
Thank you for giving us 4 out of 5 points after your stay with us.
We will pass along your compliments to the friendly team. The resort has a beautiful stretch of white sand beach front, and you can enjoy a nice swim depending on the tide and season of the year.
We hope to continue being your preferred resort in Koh Samui and we look forward to welcoming you back soon.
Kind regards,
The Management
Dear CHENG,
Thank you for sharing your experience on Expedia.
It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the location, hotel, the facilities and amenities, the smiling staff and first class service as you mentioned.
Our hotel have a very good location, despite being close to downtown, near the shops and restaurants of Chaweng, the area is quiet and our guests can relax on the beach or by the infinity pool while enjoying the wonderful views over the ocean.
We hope to continue being your preferred hotel in Koh Samui. Our General Manager Ai Lian and her team, we look forward to welcoming you back soon.
Kind regards,
The Management
8/10 不錯
Lisa SheauYun
2019年5月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay!
It was the best stay we’ve had in Samui! Everything was wonderful with friendly and helpful staff. The beach could be a little cleaner though, we found some rubbish buried in the sand. My husband didn’t like the chicken burger he had with Room Sevice, but I thought my Sareeyara burger was very nice. So some little improvements this could be the perfect hotel!
Lisa SheauYun
於 2019 年 5 月住了 6 晚
The Management 於 2019年5月9日的回應
Dear Lisa Sheau Yun,
It is so nice to read this feedback on Hotels.com after your stay with us.
We are delighted that you and your husband had a wonderful stay and left with a positive impression of our resort, friendly, helpful staff and services.
As for the beach it's cleaned twice daily and at times 3 times a day depending on the seasons and the tide. We are so glad that you enjoyed your order of Sareeraya burger with room service, as for your husband's chickenburger I do hope that you have given your feedback to our room service team for further improvement.
We hope to continue being your preferred resort in Koh Samui. Our General Manager Ai Lian and her team, we look forward to welcoming you and your husband back in the very near future.
Kind regards
The Management
6/10 一般
真實旅客
2018年3月30日
真實旅客
8/10 不錯
真實旅客
2018年3月23日
讚好:職員與服務和住宿狀況
真實旅客
10/10 優異
真實旅客
2018年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2018 年 1 月住了 4 晚
10/10 優異
Dsniel (taipei)
2018年1月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
my room was so close to the beach
nice place to stay, beautiful beach and nice hotel service
Dsniel
於 2018 年 1 月住了 3 晚
10/10 優異
CHEN-CHIEH
2017年11月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Must stay
Beautiful beach, really comfortable
CHEN-CHIEH
於 2017 年 11 月住了 3 晚
8/10 不錯
Jack (Taipei)
2017年11月23日
讚好:整潔度、職員與服務和客房舒適度
Breakfast similar everyday
It is OK generally, but facility is a little bit too old. It had better to be improved.
Dear Choi Man,
Thank you for being our valued guest at Sareeraya Villas & Suites during your recent holiday in Koh Samui.
The Management and team we look forward to welcoming you back to Sareeraya Villas & Suites for your next vacation.
Kind regards,
The Management.
Very relaxing while staying at the hotel. Service people are all friendly and full of energy. Hotels are neat and very comfortable.
S
10/10 優異
HSINHUI
2016年9月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境舒適,地點方便,只可惜早餐選擇不多,但鬆餅很好吃喔!
HSINHUI
8/10 不錯
Kit Ling
2016年7月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kit Ling
8/10 不錯
Sue (Hong Kong)
2016年7月6日
讚好:職員與服務
Extremely convenient location
Extremely convenient location 15 mins drive from airport. Large room size at 700 sq. feet, very pleasant hotel staff, a paradise at chewang!
Sue
Sareeraya 於 2016年7月12日的回應
Dear Sue,
Thank you for staying with us .We are pleased to know you like our spacious rooms, convenient location and nice pleasant hotel staff.
We look forward to welcome you back to Sareeraya Villas & Suites on your next holiday .
Kind regards,
The Management.
8/10 不錯
Kit Ling (Hong Kong)
2016年7月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
King size bed, large room, quite clean, around 10-15 mins walking distance to shops and restaurants. The staff are very nice and helpful.
Kit Ling
Sareeraya 於 2016年7月12日的回應
Dear Kit Ling,
Thank you for staying with us on your recent holiday in Koh Samui. We are pleased that you like our clean, spacious room with King size bed, nice helpful staff and our good location.
We thank you for being our valued guest and look forward to welcome you back to Sareeraya Villas & Suites on your next holiday .
Kind regards,
The Management.
6/10 一般
MEIFENG (Hong Kong)
2016年6月27日
讚好:整潔度和客房舒適度
不滿:職員與服務
Not really recommend & worth money
Really poor receptionist & not helpful; price is not cheap; really not worth money
MEIFENG
Sareeraya 於 2016年7月12日的回應
Dear MEIFENG,
Thank you for staying with us on your recent holiday in Koh Samui. We do apologize if our services and facilities did not meet with your exceptional expectation.
Kind regards,
The Management.
4/10 欠佳
真實旅客
2016年6月4日
讚好:客房舒適度
不滿:職員與服務
CP值非常低,不符五星飯店的價值
優點是景觀很不錯,但是服務非常的不友善,整體CP值明顯偏低,早餐也不甚好吃,下次不會想再去的住宿。
真實旅客
Sareeraya 於 2016年6月28日的回應
Dear Anonymous,
Thank you for staying with us and your compliments on our resort very good landscape. Your feedback is appreciated and we do apologize if our services did not meet with your expectation.
Thank you.
Kind regards,
The Management.
6/10 一般
Cheuk Yan
2016年4月16日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Poor service
On the first night the pillows smelled terrible! We have asked hotel staff to change for us but still I think this is totally unacceptable. Besides the shampoo sucks, it makes my hair super dry and get all knotted. When I complained to front desk staff and ask if there is conditioner, the only reply I got was "go to the convenience store nearby to buy". Apprently he is not taking my complaint seriously at all. We have joined the seafood bbq dinner in the hotel and Food were avaerage only. We have asked the chef to cook a medium steak for us. We waited for 15mins and asked again, the chef said he forgot and would cook for us again. Then after another 15mins we still couldn't see it coming and go a ask again and what we got was a well done steak. The service just ruined my mood here and it's absolutely not 5star experience
Cheuk Yan
Sareeraya 於 2016年7月2日的回應
Dear Cheuk Yan,
We thank you for staying with us and appreciate your constructive feedback on our poor guest service. We have brought these issues up to the Department Managers concern to take corrective action and do accept our sincere apology for not meeting up to your expectation.
Thank you.
The Management.
8/10 不錯
Yu-Ling
2016年3月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Yu-Ling
10/10 優異
Nam (Hong Kong)
2016年1月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice vacation choice
Hotel is situated at north of Chaweng Beach, just 10 minutes away from airport and 20 mins from main pier by taxi. We liked the infinity pool. Breakfast buffet is delicious. One thing to note is that the matress maybe too soft for some people. Overall we recommend it.
Nam
Sareeraya 於 2016年5月11日的回應
Dear Nam,
We are pleased that you had a wonderful holiday experience with us enjoying you swim in our infinity pool and the delicious buffet breakfast and our convenient location. Thank you for staying with us and we look forward to welcome you back to Sareeraya Villas & suites on your next holiday.
Kind regards,
The Management
10/10 優異
LEPING (Hangzhou, China)
2015年12月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good location,nice staff and service
good location,nice staff and service, a little bit noisy though because it is near the most busiest beach in Samui.
LEPING
10/10 優異
jing
2015年11月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
jing
Sareeraya 於 2016年6月11日的回應
Dear Jing,
Thank you for being our valued guest and we look forward to welcome you back to Sareeraya Villas & Suites again.
Kind regards,
The Management.
8/10 不錯
Kai Bong (香港)
2015年11月21日
讚好:整潔度、職員與服務和客房舒適度
房間位置海景欠佳
Kai Bong
10/10 優異
YAFENG
2015年10月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YAFENG
Sareeraya 於 2016年6月11日的回應
Dear Yafeng,
Thank you for being our valued guest and we look forward to welcome you back to Sareeraya Villas & Suites again.
Kind regards,
The Management.
8/10 不錯
真實旅客
2015年10月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
Sareeraya 於 2016年6月11日的回應
Dear 發佈意見,
Thank you for being our valued guest and we look forward to welcome you back to Sareeraya Villas & Suites again.
Kind regards,
The Management.
A decent hotel with a nice beach right in front of the hotel. We stayed at a room instead of villa for two nights and we both enjoyed. The room has nice seaview and outdoor jacuzzi. It's also very convenient, Chaweng beach side restaurants and shops are within walking distance.
真實旅客
Sareeraya 於 2015年6月6日的回應
Thank you very much for selecting Sareeraya Villas & Suites for your stay in Koh Samui and for sharing your kind comments. We are happy to read that you both enjoyed your stay with us and look forward welcoming you again in the near future.
Thank you for having chosen Sareeraya Villas & Suites for your stay in Koh Samui. We are glad you enjoyed your stay and that you especially liked our helpful staff and our clean and spacious rooms.
We regret the breakfast did not meet your needs as we do normally receive a lot of compliments regarding the food and choices available. For any future visit, please do let us know how we could make it an excellent experience for you.
Thank you again for staying with us and we hope to welcome you back some time in the future.
10/10 優異
ZHERUN (Beijing, China)
2015年2月12日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
I would come back again.
This family vacation at Sareeraya Villas & Suites was great! The hotel is small and quite. Nice swimming pool. Right from the hotel lobby you can get a great sea view.
ZHERUN
Sareeraya 於 2015年4月18日的回應
Thank you for taking the time to post your review about your stay with us. We are delighted to read your wonderful comments about our views and our swimming pool. We look forward to welcoming you back in the near future.
8/10 不錯
Hoi Man (HK)
2014年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good resort
convenient and comfortable
Hoi Man
Sareeraya 於 2015年2月28日的回應
Thank you so much for your kind review. We are delighted that you had a great time with us and that you found our hotel and our facilities convenient and comfortable. We look forward to welcoming you back in the near future.
We are delighted to learn you enjoyed your stay with us during your recent visit to Koh Samui and thank you for sharing your wonderful experience. We are happy to know you liked so many aspects of our hotel from the spacious rooms and the breakfast to the beach and the pool areas.
Definitely, we look forward to your return and once again, thank you for choosing to stay at the Sareeraya Villas & Suites.
8/10 不錯
midco (yung)
2014年9月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable with good & quiet location
Away from the busy street, walk five to fifteen mins can go to all famous shops/restaurants.
Room is spacious and thks for the upgrade to pool villa suite. Design is so resort feel and provide enough water/amenities/ etc in the room.
Breakfast is good enough as a not really sizable hotel, we enjoyed every morning plus the gd services.
Really hv to complain is the pool is a bit small. But actually the hotel is connected with the beach, I won't miss the chance to swim.
Specially thks to mr Holman, the GM, he has provided valuable suggestions up our trip.
midco
Sareeraya 於 2015年3月21日的回應
Thank you very much for your nice review and really glad that you enjoyed your visit. Your positive comments on our convenient location, spacious accommodations and great performance have been well received by all of us. We look forward to welcoming you back in the not too distant future.
Thank you very much for taking the time and effort to write your wonderful review and also for choosing to stay with us during your visit to Koh Samui. We are delighted that you enjoyed our services, amenities and accommodations. We look forward to welcoming you back in the near future.
10/10 優異
Yome (HK)
2014年7月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good service and view
good view, good location and good service. but too many mosquito. the SPA is excellent. highly recommend to stay here
Yome
Sareeraya 於 2014年9月6日的回應
Thank you for sharing your review regarding your recent stay with us in Sareeraya Villas & Suites. We are very happy to know that our hotel location and services met your expectations and that you had an excellent stay here with us. Thank you also for recommending our Raya Spa. We look forward to having you stay with us again in the near future.
10/10 優異
Douglas
2014年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Douglas
Sareeraya 於 2015年1月3日的回應
Many thanks for the excellent rating. We hope to welcome you back in the near future.
10/10 優異
真實旅客
2014年5月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好!
和女朋友第一次去!
給了我一個美好的假期!
真實旅客
Sareeraya 於 2014年7月26日的回應
Thank you very much for your amazing review and really glad that you enjoyed your visit. We look forward to welcoming you back in the near future.
10/10 優異
Jelly (Hong kong)
2014年4月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good
一個好好酒店!但位置要多行一
Jelly
Sareeraya 於 2014年6月21日的回應
Thank you for choosing to stay with us during your time in Koh Samui and glad you had a comfortable stay. We hope that we will have the pleasure of welcoming you back in the near future.
Thank you for staying at the Sareeraya Villas & Suites during your holiday in Koh Samui. We are very pleased that you enjoyed your stay here with us, although, we do regret there were some problems in your room during your stay. Nevertheless, it will be our pleasure to host you again and we hope to welcome you back soon.
Thank you for staying at the Sareeraya Villas & Suites during holiday in Koh Samui. We are very pleased that you enjoyed your stay here with us. Please note that we always do our best to accommodate special requests for room locations noted at the time of reservation. However, due to high demand of our rooms, requests are subject to availability and not guaranteed until check-in.