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科科莫溫德姆貝蒙特酒店的評價

2.5 out of 5
科科莫溫德姆貝蒙特酒店
1709 E Lincoln Road, Kokomo, IN

評價

6.8
10 分評分，優異；999 則評價中有 200 則" "
8 分評分，不錯；999 則評價中有 304 則" "
6 分評分，一般；999 則評價中有 221 則" "
4 分評分，欠佳；999 則評價中有 159 則" "
2 分評分，很差；999 則評價中有 115 則" "

7.0/10 

整潔度

7.8/10 

職員與服務

6.4/10 

設施服務

6.2/10 

住宿狀況

6.4/10 

環保程度

評價

2/10 很差

Michael

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Hotel was very dirty, ants in the shower, full size bed instead of queen as advertised, hotel renovation, no signage on front of hotel, covered entry was removed, in wall AC until was duck taped to the wall.
於 2024 年 4 月住了 1 晚

8/10 不錯

Kevin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I have stayed here twice. This time the pool was not open.
於 2024 年 4 月住了 2 晚
Kim 於 2024年4月16日的回應
Thank you for your feedback, Kevin. We apologize for the inconvenience of the pool being closed during your stay. We will make sure to address this issue for future guests.

2/10 很差

Isiah

家人同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
The only thing I liked about this property was the name of the hotel, which is the only reason I chose to stay there. Baymont should really take a look at this place and remove there name, because now all the Baymonts I consider staying in will remind me of this nasty disgusting shell of a hotel
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月15日的回應
We apologize for the negative experience you had at our property. We take all feedback seriously and will work to improve the quality of our hotel. Thank you for bringing this to our attention.

4/10 欠佳

janis

讚好：職員與服務
不滿：整潔度和住宿狀況
Pool not functional...we had five children... never would have booked there if we had known. Lobby and rest of the common areas decent but the rest of hotel needs to be seriously upgraded ( including the parking lot) or closed down.
於 2024 年 4 月住了 1 晚

2/10 很差

Paul

家人同遊
不滿：整潔度、設施服務和住宿狀況
Pictures posted on Google were vastly different from what I witnessed. Bathroom had damage and surrounding property made it seem like it had been abandoned. Stayed only an hour.
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月14日的回應
Paul, thank you for taking the time to let us know about your stay.

2/10 很差

Eric (Traverse City)

商務旅客
不滿：設施服務和住宿狀況
The property was disgusting. Filthy.
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月14日的回應
Eric, thank you for leaving a review.

4/10 欠佳

Joseph

家人同遊
不滿：整潔度、設施服務和住宿狀況
Pool was shutdown. Dirty and in disrepair throughout facility.
於 2024 年 4 月住了 1 晚
Kim 於 2024年4月14日的回應
Joseph, thank you for taking the time to let us know about your stay. We hope to serve you better in the future.

4/10 欠佳

Ledonna (Kokomo)

家人同遊
不滿：設施服務和住宿狀況
I was unhappy to hear the pool was not working after I had previously been told it was repaired. The guest services lady was nice and apologized, but it was a central point of my plans during the stay.
於 2024 年 3 月住了 1 晚
Kim 於 2024年4月14日的回應
Ledonna, I am saddened to hear of the misinformation and will be working closely with staff to ensure this doesn't happen again.

2/10 很差

Joshua

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
The bathroom and especially the shower was in great deterioration. The bed was not a king size even though I paid for a king suit. I will never stay here again.
於 2024 年 2 月住了 1 晚
Kim 於 2024年2月19日的回應
Joshua, I am saddened to hear that your shower was not in good condition and you felt the king bed was to small. We are currently renovating and hope to serve you better in the future.

2/10 很差

Robert

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
不滿：整潔度、職員與服務和住宿狀況
The hotel is out dated and old smells bad walls are missing paint weak spots in the flooring just walking down hall ways one of the worst hotels I have ever stayed in and the online pictures are nothing like the real place.
於 2024 年 1 月住了 1 晚

6/10 一般

Paul

商務旅客
讚好：整潔度、職員與服務和設施服務
Rate was a positive. Hotel is dated and starting to show its age
於 2024 年 1 月住了 1 晚

2/10 很差

Mary

於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Dan C

家人同遊
讚好：整潔度和職員與服務
Decent place for a quick stay. Property a little old but pretty clean. Room was comfortable and quiet.
於 2023 年 11 月住了 1 晚
Kim 於 2023年11月21日的回應
Dan, thank you for choosing Baymont by Wyndham Kokomo!

10/10 優異

Van

於 2023 年 10 月住了 10 晚
Kim 於 2023年11月21日的回應
Thank you for choosing Baymont by Wyndham Kokomo!

2/10 很差

Tim

I did not end up staying at Baymond because the computer was down, so the nice lady at the desk could not check me in. Thankfully, there was a hotel nearby, so that is where I stayed.
於 2023 年 10 月住了 1 晚
Kim 於 2023年10月21日的回應
Tim, I am saddened to hear that we were having technical difficulties and you were unable to check in. We are working closely with staff to ensure this doesn't happen again.

10/10 優異

Jimmy

於 2023 年 10 月住了 1 晚
KIm 於 2023年11月21日的回應
Thank you for choosing Baymont by Wyndham Kokomo!

2/10 很差

Jerry

家人同遊
不滿：整潔度、設施服務和住宿狀況
Plaster on walls and in rooms. Very poorly stocked kitchen area with limited items. One person to do everything. No help. Bars of soap that I could have used tweasers to hold. Very old facility. Needs lots of paint. Questionable clientel. Would never go back. Worst room and facility I have ever stayed in. I would like a refund or someone to discuss.
於 2023 年 10 月住了 2 晚
Kim 於 2023年10月21日的回應
Jerry, I am saddened to hear that your stay was unpleasant. Feel free to reach out to us to discuss your stay.

4/10 欠佳

Carey (Hopkins)

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Very dated building in need of repairs and cleaning..
於 2023 年 10 月住了 1 晚
Kim 於 2023年10月21日的回應
Carey, thank you for the honest feedback. We are working on upgrades to the property and hope you will consider us in the future.

6/10 一般

Ronald

於 2023 年 10 月住了 1 晚
Kim 於 2023年10月9日的回應
Ronald, thank you for letting us know about your stay.

6/10 一般

Delaina

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Kim 於 2023年10月9日的回應
Thank you for letting us know about your stay. We hope to serve you better in the future.

8/10 不錯

Melissia

讚好：職員與服務和客房舒適度
Although not up-to-date on furnishings it was adequate for our 2 night stay. The children enjoyed the pool and it's conveniently located.
於 2023 年 9 月住了 2 晚
Kim 於 2023年10月8日的回應
Melissia, thank you for your feedback. We are happy to hear that your children enjoyed our indoor pool. We hope to see you again.

8/10 不錯

Zachorie

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a nice stay for the price you pay. My only complaint is that when I woke up for breakfast, I had to heat up a microwaveable sandwich.
於 2023 年 9 月住了 1 晚
Kim 於 2023年10月8日的回應
Thank you for letting us know about your stay.

10/10 優異

Helen

於 2023 年 9 月住了 2 晚
Kim 於 2023年11月21日的回應
Thank you for choosing Baymont by Wyndham Kokomo!

8/10 不錯

Jennifer

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Kim 於 2023年10月8日的回應
Thank you for letting us know about your stay.

10/10 優異

Lori

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful!! Will stay again!
於 2023 年 9 月住了 2 晚
Kim 於 2023年10月8日的回應
Lori, thank you for the wonderful review. We look forward to seeing you again at Baymont by Wyndham Kokomo.

10/10 優異

Anthony

讚好：整潔度、職員與服務和客房舒適度
It was great!! Thank you for making it easy to check in!! Everyone is so friendly! Will stay again
於 2023 年 9 月住了 1 晚
Kim 於 2023年10月8日的回應
Anthony, I am so happy to hear that staff was friendly and able to check you in easily! Thank you for staying at Baymont by Wyndham Kokomo!

10/10 優異

Lisa

讚好：住宿狀況
於 2023 年 9 月住了 1 晚
Kim 於 2023年10月8日的回應
Thank you for staying at Baymont by Wyndham Kokomo!

4/10 欠佳

Rhonda

多人同遊
不滿：設施服務
Our room was dirty, the toilet moved around when you sit on it. The tube dripped all the time. Handle came off the sink. The ceiling looked like it was about to fall in. Carpet very dirty. Said they were remodeling but heard people say that they have been remodeling for 6 years. So who knows. We were on the third floor and no lights going down stairs on that level.
於 2023 年 9 月住了 2 晚
Kim 於 2023年9月25日的回應
Rhonda, thank you for letting us know about your stay. I am saddened to hear of the issues you faced during your stay. We hope to serve you better in the future!

8/10 不錯

Carl

於 2023 年 9 月住了 1 晚
Kim 於 2023年10月21日的回應
Carl, thank you for letting us know about your stay.

6/10 一般

Michael

家人同遊
讚好：整潔度和職員與服務
staff was pleasant and helpful, rooms spacious and clean, but facility was dated and presented as a bit worn around the edges for the price poiint
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月24日的回應
Michael, thank you for letting us know about your stay. I will share your words of encouragement with staff. We are currently remodeling and hope that all those worn edges will look pretty and polished when we are finished. We hope that you'll come back and enjoy your stay!

2/10 很差

Kathy

家人同遊
不滿：設施服務
The facility should not be open. It was under construction in several locations. The carpets were disgusting, dirty spots and in fraying condition. The floors were dirty. The outside had trash, weeds, cigarette buds, and poorly kept. There was dirt/dead bugs on the box springs and the walls needed to be painted. Can’t believe it cost me $171. The pictures and the review were not close to being accurate. Might be the last time I can trust Expedia for hotel accommodations.
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月24日的回應
Kathy, I am saddened to hear of the issues you faced during your stay. Please rest assured that we are working closely with staff to make sure there are no future occurrences. We are currently remodeling and hope to serve you better in the future.

2/10 很差

Beth

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel was unsuitable for anyone to stay. The outside of the property was in horrible shape. Building was falling apart, there was no sign (it was by the dumpster), the parking lot was in terrible condition, bricks at the entrance were falling off and on the ground. Upon walking in, there was a horrible smell throughout the entire inside. The bathroom was disgusting. The toilet was being stabilized by a piece of wood. The ceiling vents were full of dirt and bugs. The door to the bathroom hit the toilet so you could not even get all the way in. The chair in the room had dried food all over it and could not be used. I had six rooms reserved and my employees could not stay there. This hotel should not even be on the Expedia website and the hotel itself should be shut down. We went to the hotel next door, and they graciously accommodated us and let us know that people come to them all the time because once they see the Baymont they refuse to stay. I have now been told I will not be refunded through the hotel or Expedia which I will be fighting!
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月24日的回應
Beth, thank you for taking the time to let us know about your stay. We wish you the best in your future travels.

2/10 很差

Piotr

不滿：整潔度、職員與服務和住宿狀況
Dirty
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月19日的回應
Piotr, thank you for letting us know about your stay.

8/10 不錯

Michael (Plainfield)

商務旅客
“Long in the tooth” property. Lots of work needs to be done to bring it up to good appearance- paint, worn carpet, dim lighting, etc.The staff was excellent- the desk clerk even came out in the parking lot to show me where to park and where my entrance was. It was convoluted to get to my room and I have limited mobility- she explained the elevator and put me in a room next to the elevator. No awning or anything for the front entrance- had to call to find out where the front door was.
於 2023 年 9 月住了 2 晚
Kim 於 2023年9月19日的回應
Michael, thank you for letting us know about your stay. I am so happy to hear that front desk staff was helpful. We are currently remodeling and hope that you will come see us again in the future.

6/10 一般

Sandra

商務旅客
讚好：職員與服務
不滿：住宿狀況
Outside of building needs a total makeover. Steps aren't safe. Cigarette butts everywhere. Bugs in the room. Parking lot is full of landmine potholes. Booked to capacity..now put thru some improvements
於 2023 年 9 月住了 2 晚
Kim 於 2023年9月19日的回應
Sandra, thank you for letting us know about your stay. We are working diligently to improve the property. We have started renovations and hope to serve you better in the future.

6/10 一般

Nancy (vanderbitl)

家人同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
The lobby floors were diety had not been cleaned furniture was old and worn-out. Breaksfast sucked poor choices. Hallways needed to be cleaned ,paint pealing off walls. Looks nothing like the pictures. VERY DISAPPOINTED. We have been in much. Better Baymonts
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月19日的回應
Nancy, we appreciate the time you took to tell us about your stay. I am sorry to hear that breakfast was lacking and you found the lobby dirty and old. We are in the process of remodeling and hope to serve you better in the future.

6/10 一般

Stephen (Stevens Point)

伴侶同遊
Overall, we had a good stay, but this property has been neglected and is clearly in need of repair. Our room had visible damage on the wall near the air conditioner and to a door knob leading to the adjoining room. The front entrance and entire parking lot are not very inviting… the Motel 6 next door was actually in much better shape!
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月19日的回應
Stephen, thank you for sharing your experience with us. We are working closely with staff and contractors to correct these issues. We are currently remodeling and hope that you will consider us in the future.

4/10 欠佳

Mike

商務旅客
不滿：整潔度和住宿狀況
Find another hotel
This hotel is in serious need of a major overhaul. The carpet is awful. The layout is simply bizarre. The room had a decent bed, but the bathtub was filthy, the chair was gross, the tv was tiny...just a huge disappointment all the way around.
於 2023 年 9 月住了 1 晚
Kim 於 2023年9月19日的回應
Mike, I am saddened to hear that you found the bathtub filthy, chair was gross, and the tv was tiny. We pride ourselves on making our guests feel at home and it looks like we fell short. We are in the process of remodeling and hope that you may give us another chance to serve you better in the future.

4/10 欠佳

Craig

不滿：整潔度和住宿狀況
Very dirty, and AC in my room did not work well. Told desk, they said would be fixed for next night… it was still the same.. I cut stay short because I found an apartment..
於 2023 年 8 月住了 11 晚
Kim 於 2023年9月7日的回應
Craig, thank you for letting us know about your stay. I am so sorry to hear that we fell short on getting your AC problem handled. I am working with staff closely to make sure this doesn't happen again. We are currently remodeling and hope to serve you better in the future.

10/10 優異

Ebony

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff clean rooms
於 2023 年 8 月住了 2 晚
Kim 於 2023年9月5日的回應
Ebony, thank you for that wonderful review. I will pass along your comments to staff as I'm sure this will encourage them to keep up the good work! Thank you for staying at Baymont by Wyndham Kokomo.

6/10 一般

Mary

不滿：住宿狀況
They were doing construction so that was messy and loud. The outside does not look like the pictures at all. Staff was friendly. It was definitely not as pictured.
於 2023 年 8 月住了 3 晚
Kim 於 2023年9月5日的回應
Mary, thank you for letting us know about your stay! We are working on updating our online pictures and information regarding the remodeling. I am happy to hear that our staff was friendly. We hope to serve you better next time.

6/10 一般

Mike

於 2023 年 8 月住了 3 晚
Kim 於 2023年9月19日的回應
Thank you for letting us know about your stay.

8/10 不錯

Sharon

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was friendly and hotel very quiet
於 2023 年 8 月住了 2 晚
Kim 於 2023年9月5日的回應
Sharon, thank you for the 4 star review! We hope to see you at Baymont by Wyndham Kokomo again soon.

4/10 欠佳

patricia

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
No more Baymont
Bad water pressure the water looked rusted. Weird floor plan to get off elevator and then up a ramp for wheel chair
於 2023 年 8 月住了 2 晚
Kim 於 2023年9月5日的回應
Patricia, I am sorry to hear that the water pressure was bad and you found it hard to navigate the building. I am diligently working with staff to make sure that these issues are corrected. We hope to serve you better next time.

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Kim 於 2023年9月5日的回應
Michelle, thank you for staying at Baymont by Wyndham Kokomo!

2/10 很差

Denise

家人同遊, 商務旅客
不滿：整潔度和住宿狀況
Omg, I never stayed in a place like this before!!! Just aweful. Shower didn’t work, carpet filthy,damage in and out of room, carpet stains outside of room!! Never again, needs repair 👎
於 2023 年 8 月住了 1 晚
Kim 於 2023年9月5日的回應
Denise, I am saddened to hear that your shower wasn't working properly. We are currently remodeling and hope to serve you better in the future!

6/10 一般

Kerry

家人同遊
讚好：職員與服務和客房舒適度
Not bad, no surprises.
The place is a little dated, could use an update, but clean enough. Bed was comfortable. And at a good price.
於 2023 年 7 月住了 2 晚
Kim 於 2023年9月5日的回應
Kerry, thank you for letting us know about your stay. I am happy to hear that price of your room was good. We are currently remodeling and hope to serve you better in the future.

2/10 很差

John

於 2023 年 7 月住了 2 晚
Kim 於 2023年9月5日的回應
Thank you for letting us know about your stay.

6/10 一般

真實旅客

家人同遊
不滿：職員與服務和住宿狀況
Ehh
The hotel was ok, but I wouldn’t say it was the best. The room was decent, but the tarps in the hall where they were working was kinda annoying. The fact that there’s only one elevator on the complete opposite side where we were located was agitating after an 8 hour drive. The breakfast was lacking, the stair landings were spongy, and just not really worth the $150 I had to pay.
於 2023 年 7 月住了 1 晚
Kim 於 2023年7月24日的回應
Thank you for letting us know about your stay. I apologize for the stair coverings that are being used for our remodel. We are looking into implementing something else that is a little more pleasant to the eye. The layout of the building can be tricky and we can understand your frustration. We hope that you will give us the opportunity to serve you better in the future.