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Holiday Inn Express & Suites Kokomo South, an IHG Hotel的評價

2.5 out of 5
Holiday Inn Express & Suites Kokomo South, an IHG Hotel
5101 Cartwright Drive, Kokomo, IN

評價

8.8

優異

10 分評分，優異；153 則評價中有 97 則" "
8 分評分，不錯；153 則評價中有 32 則" "
6 分評分，一般；153 則評價中有 13 則" "
4 分評分，欠佳；153 則評價中有 7 則" "
2 分評分，很差；153 則評價中有 4 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Dave B

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2024 年 4 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, knowledgeable and engaging staff
於 2024 年 4 月住了 2 晚

6/10 一般

Fred

於 2024 年 4 月住了 1 晚

10/10 優異

Virginia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was the friendliest staff i have ever had at a hotel. Property was very well maintained and clean. Breakfast was awesome.. The inly thing i would change is earlier pool hour and later pool hours.
於 2024 年 3 月住了 2 晚

10/10 優異

Sam

於 2024 年 3 月住了 1 晚

8/10 不錯

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Randolph (Peekskill)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Casey

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everyone at the front desk was SUPER nice and welcoming. I would definitely stay there again the next time I'm in Kokomo.
於 2024 年 1 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Liliana (Peekskill)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property, great location
於 2024 年 1 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 不錯

Barbara

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overnighter
Overnight stay on New Year’s Eve, went to a party in town and did not want to be out on the roads, and did not want to drive back home which was over an hour away. Very nice room and comfortable beds. Did not use any other part of hotel. One thing, it is hard to find because there is no sign on the main road, so if you are just looking for a hotel you aren’t going to see this one, it is tucked on a back street.
於 2023 年 12 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Christopher

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms were so clean. The employees both at the front and the ones that clean the rooms were pleasant and nice. The rooms are very new and nice looking. The area including the property and surrounding areas were clean and well maintained. The breakfast was fresh and tasted great. The bedding and pillows were really comfortable. Overall a great hotel.
於 2024 年 1 月住了 2 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 一般

Sekyoung

於 2023 年 12 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Janice

於 2023 年 11 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Robert

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice newer hotel.
於 2023 年 12 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Regina

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

RHONDA

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room
於 2023 年 11 月住了 1 晚
Angela 於 2024年1月27日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Jacob

讚好：整潔度
於 2023 年 11 月住了 1 晚

6/10 一般

Eric

讚好：整潔度和住宿狀況
不滿：職員與服務
Room wasn't cleaned the entire time we stayed (three nights) and you have to ask for towels....not again!
於 2023 年 11 月住了 3 晚

10/10 優異

Ayman

商務旅客
讚好：職員與服務、設施服務和住宿狀況
It was a very nice comfortable stay.
於 2023 年 10 月住了 1 晚
Angela 於 2023年11月2日的回應
Thank you for your review. We hope that you will visit with us again in the near future.

10/10 優異

Murphy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall good stay. Staff was friendly and helpful, only disappointing thing was the pancake maker was broken.
於 2023 年 10 月住了 1 晚
Angela 於 2023年11月2日的回應
Thank you for your review. We hope that you will visit with us again in the near future.

6/10 一般

Ralph

讚好：整潔度、職員與服務和住宿狀況
Noisy, by elevator, doors slamming, Room clean beds are nice
於 2023 年 10 月住了 1 晚

10/10 優異

RANDOLPH (Peekskill)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay, nice and clean.
於 2023 年 10 月住了 1 晚
Angela 於 2023年11月2日的回應
Thank you for your review. We hope that you will visit with us again in the near future.

4/10 欠佳

Tara Renee

家人同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
The room smelled absolutely terrible. Even though a sign on the front counter said towels would be replenished if you left them outside the room, this was not done. We had to pick up our towels every night when we came back, trashbags, tissue or anything else we needed. They also would only give us 2 towels and washclothes at a time. I will not stay here again.
於 2023 年 9 月住了 5 晚

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was great
於 2023 年 9 月住了 3 晚
Angela 於 2023年9月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Donald (Beavercreek)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Just checked in. Place seems like new. I have high hopes for a good breakfast tomorrow. :)
於 2023 年 9 月住了 1 晚
Angela 於 2023年9月26日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Yi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Angela 於 2023年9月18日的回應
Thank you for your review. We hope to see you again in the near future!

8/10 不錯

Julie

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with thin walls
Check in was fast, room was nice and roomy. I stayed on the 2nd floor and we could hear running and noise from the 3rd floor or in the room above us. Could hear talking in the next room. At 2am we could hear people outside talking and laughing for about an hour. So, I would say thin walls. Overall stay was ok.
於 2023 年 9 月住了 1 晚
Angela 於 2023年9月18日的回應
Thank you for your review. We hope to see you again in the near future!

10/10 優異

Kathleen

讚好：整潔度、職員與服務和住宿狀況
Staff was friemdly
於 2023 年 9 月住了 1 晚
Angela 於 2023年11月2日的回應
Thank you for your review. We hope that you will visit with us again in the near future.

10/10 優異

Elizabeth

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Great hotel
於 2023 年 9 月住了 1 晚
Angela 於 2023年9月11日的回應
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

10/10 優異

Connie

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Staff was very helpful, and polite.
於 2023 年 9 月住了 1 晚
Angela 於 2023年9月11日的回應
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

4/10 欠佳

Nancy

家人同遊
讚好：整潔度和客房舒適度
不滿：職員與服務和住宿狀況
Took an extremely long time to check in - he ” (oh , you are Hotels .com ) long nailsthat were very dirty underneath - ZERO in the friendliness scale and I was the only person there . Notes all over hotel : don’t put towels here ( but no place to put them ).THIS IS NOT GARBAGE ! Silly torn up notes and all over breakfast geez . Peeling in bathroom ceiling Dark fuzzy tiles in common areas . Looks great when you pull up and walk about - just don’t look too closely
於 2023 年 8 月住了 1 晚

10/10 優異

Roger

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clerk was courteous and efficient.
於 2023 年 8 月住了 1 晚
Angela 於 2023年8月18日的回應
Thank you for your review. We appreciate your feedback.

10/10 優異

Brittany

於 2023 年 8 月住了 1 晚
Angela 於 2023年9月11日的回應
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

10/10 優異

Carolyn

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 8 晚
Angela 於 2023年8月11日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Terri

於 2023 年 8 月住了 3 晚
Angela 於 2023年9月11日的回應
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

10/10 優異

Emerson

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel was very fresh and clean.
於 2023 年 7 月住了 1 晚
Angela 於 2023年8月11日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

Elizabeth

於 2023 年 7 月住了 2 晚
Angela 於 2023年8月11日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 優異

jamie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
Angela 於 2023年7月10日的回應
Thank you for your review... we hope to see you again in the near future.

10/10 優異

jamie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
10/10
The service was excellent. The staff went above and beyond to help us and make the stay great
於 2023 年 7 月住了 1 晚
Angela 於 2023年7月6日的回應
Thank you for your review... we appreciate your feedback. We hope to see you again in the near future.

10/10 優異

Timothy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very good night!
於 2023 年 6 月住了 1 晚
Angela 於 2023年6月29日的回應
Thank you for your review...we hope to see you again in the near future.

10/10 優異

Kevin

讚好：整潔度和住宿狀況
於 2023 年 6 月住了 1 晚
Angela 於 2023年6月29日的回應
Thank you for your review. We hope to see you again in the near future.

6/10 一般

Stacey

家人同遊
讚好：職員與服務
不滿：整潔度
I was locked out of my room. Staff made new keys and still couldn’t get into my room. Staff finally got me and my son in. Staff said that maintenance would fix it in the morning. When we got up for breakfast we were locked out again and my son had a baseball game to get to. We were almost late because we couldn’t get into our room. It was just an inconvenience. He left with a friend, good thing he left his bat bag in the. Car overnight. I finally got into my room a 1/2 hour later. Also, when we first got into the room there was a dust rag left in the room. Shower curtain had stains all over it. Needs to be cleaned a bit better.
於 2023 年 6 月住了 1 晚
Angela 於 2023年6月29日的回應
Thank you for your review. We have discussed this with our staff for additional training. We hope to see you again, for another chance to serve you in the near future.

4/10 欠佳

Ryan

伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Traveled 14 hours. Asked for a quiet room away from ice machine and elevator. Instead received a room with a violently loud air conditioner. Rattled and shook. Did not sleep. Informed front desk. She said she would let maintenance know. Horrible night stay
於 2023 年 6 月住了 1 晚
Angela 於 2023年6月29日的回應
Thank you for your review. We have discussed this with our staff for further training, We hope you give us another chance to serve you in the future.

4/10 欠佳

Danielle

讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
於 2023 年 4 月住了 1 晚

8/10 不錯

JENNY (STARKVILLE)

家人同遊, 伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
White floors were unique and gave it a clean inviting feeling but I could see that they had to work constantly to keep the floors white and clean. The pool seemed to have a very strong smell of chemicals. That could be due to Covid measures or just over-doing it on the chemicals. The staff was very friendly and helpful. I liked this very much. They got the items that I requested right away.

10/10 優異

bailey

家人同遊
讚好：整潔度和住宿狀況
There wasn’t any coffee during the evening time.. other than that, pretty good!
於 2023 年 4 月住了 1 晚

10/10 優異

daniel

讚好：整潔度、職員與服務和住宿狀況
The staff was very friendly! The rooms were very clean.
於 2023 年 3 月住了 1 晚
Angela 於 2023年3月31日的回應
Thank you for the great review... we hope you visit again in the near future.

10/10 優異

al

親子同遊, 商務旅客
讚好：職員與服務和住宿狀況
Fresh and clean and quiet.
於 2023 年 3 月住了 1 晚
Angela 於 2023年3月28日的回應
Thank you so much for your positive review. We will look forward to seeing you again in the near future....

2/10 很差

Cary

於 2023 年 3 月住了 1 晚

10/10 優異

Kathleen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Super friendly staff, very clean and wonderful breakfast.
於 2023 年 3 月住了 1 晚
Angela 於 2023年3月24日的回應
Thank you for your review and the kind words. We look forward to you visiting when you are in the area again.