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科科莫溫德姆拉昆塔套房酒店的評價

2.5 out of 5
科科莫溫德姆拉昆塔套房酒店
511 Albany Drive, Kokomo, IN

評價

9.0

卓越

10 分評分，優異；740 則評價中有 452 則" "
8 分評分，不錯；740 則評價中有 199 則" "
6 分評分，一般；740 則評價中有 53 則" "
4 分評分，欠佳；740 則評價中有 17 則" "
2 分評分，很差；740 則評價中有 19 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

Xiuhui

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
床睡的不舒服和有声音响
於 2023 年 11 月住了 2 晚

8/10 不錯

angela

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great check in. Clean and comfy. Free breakfast!
於 2024 年 5 月住了 1 晚

2/10 很差

Jason

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Staff assigned my party th wrong room. King instead of double queen. When I questioned the booking miscue the desk staff said there was nothing they could do because the property was full. I grabbed a rollaway bed returned to my room. My fell asleep and we’re awoken by the sound of someone trying to enter our room. I prevented the guests from entering our room and then the phone rang. We were informed we had indeed been assigned the wrong room. We were asked to pack up our items an move…. Mind you it’s after midnight. We were greeted at the door of our room by a staff member with a new key. We attempted to enter our new (un clean) room…. But couldn’t as our key wasnt working. Long story but probably worst customer service I’ve encountered in years. We got to bed around 12:30am and there were no apologies - only excuses. Guests near us were loud and our hallway smelled like dirty diapers. Room was un clean and there was urine on the surfaces of our bathroom. 0/10
於 2024 年 5 月住了 1 晚
Marilyn Lowe GM 於 2024年5月20日的回應
We apologize for your inconvenience and understand your frustration. I have discussed with the team to assist better in the future. I did discuss with Expedia and let them know ok to discount. Please let me know if I can do anything else to assist

10/10 優異

David (Gulfport)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Chris

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is so nice, always asking if everything is ok. Property is nicely kept and doors are locked at night for extra security, only can enter with a card key. I’ve stayed multiple times and would stay again.
於 2024 年 5 月住了 1 晚

2/10 很差

Victoria

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
They checked us into a dirty room; I’m a mom with two children traveling alone. They then tried to give us an occupied room that contained a large angry man when the door was opened by staff. Additionally, the manager was abrasive when I was requesting a refund, and attempted to offer a 3rd room. I would sleep in my car, as opposed to stay here; my children agreed as we left without having another room booked at a different hotel.
於 2024 年 5 月住了 2 晚

10/10 優異

Jacob

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Brian

讚好：職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

2/10 很差

Jordan

於 2024 年 4 月住了 3 晚

10/10 優異

kari

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was clean. Breakfast above average. I will be back next time I am in Kokomo!
於 2024 年 3 月住了 1 晚

10/10 優異

Carl

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Very nice hotel! Very friendly staff. Even received a call to our room if everything was good ! (First time of that!). Though our room carpet could have been cleaner. Found clipped finger nails.
於 2024 年 4 月住了 1 晚

4/10 欠佳

Jessica

於 2024 年 3 月住了 1 晚

8/10 不錯

Judith

多人同遊
讚好：整潔度和設施服務
Overall, it was good, not exceptional. The check in leaves a bit to be desired. No one at check in when we arrived - had to call for check in employee.
於 2024 年 4 月住了 1 晚

8/10 不錯

Carrie

於 2024 年 4 月住了 1 晚

10/10 優異

Gail Veit

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Nancy

讚好：整潔度和職員與服務
於 2024 年 3 月住了 1 晚

10/10 優異

Leanna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and the room was nice and clean.
於 2024 年 3 月住了 1 晚

8/10 不錯

Dorothy

於 2024 年 3 月住了 1 晚

10/10 優異

Susan

伴侶同遊, 寵物同遊
讚好：職員與服務和住宿狀況
Quiet,clean and close to restaurants, and accepts pets, what more can you ask for?
於 2024 年 3 月住了 1 晚

6/10 一般

Miguel

讚好：整潔度
於 2024 年 3 月住了 1 晚

10/10 優異

Christina

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at this hotel were amazing! We called asking for an early check-in and they willingly took our number to call us if they happened to get one ready early. Were super sweet with my sons who kept buying treats from the “store”. Even called us to let us know we left something behind within an hour of us checking out so we could return to grab it. We will definitely stay here again when in the area.
於 2024 年 3 月住了 1 晚

8/10 不錯

Kevin C.

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Booked a 2 Queen bed room but they put us in one King room. After pointing out it was their mistake we avoided the $10 charge for the uncomfortable roll-out bed. Room had a Strong floral fragrance. Staff were friendly and breakfast was decent. Price was good compared to competition but might look for a bit nicer place for a few extra bucks next time.
於 2024 年 3 月住了 1 晚
Marilyn Lowe GM 於 2024年3月25日的回應
we apologize as the reservation was made through 3rd party not the hotel. We are so sorry for your inconvenience.

8/10 不錯

David (Auburn)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good value for price
於 2024 年 3 月住了 3 晚

8/10 不錯

David (Auburn)

於 2024 年 3 月住了 1 晚

4/10 欠佳

Pam

不滿：整潔度、職員與服務和住宿狀況
Heavy cigarette smoke up and down 3rd floor hall and in my room and other family members room. I complained and was told no smoking in hotel allowed. Third day there they informed me they found smokers and kicked them out. I was not offered another room and requested discount on my bill and was told I couldn’t.
於 2024 年 3 月住了 4 晚

10/10 優異

Vincent

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 3 月住了 1 晚

10/10 優異

Brian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Robert

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Dee

讚好：整潔度、職員與服務和住宿狀況
Only negative was the shower
於 2024 年 2 月住了 1 晚

10/10 優異

Chris

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice. Quiet, Clean and comfortable as well as reasonably priced
於 2024 年 2 月住了 1 晚

10/10 優異

Shelby

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Kayleigh

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, comfortable, and great breakfast!
Staying at the La Quinta is always a treat! The staff is incredibly friendly, they kept the front walk salted and cleared when a terrible storm moved through, and the breakfast is beyond what you find at most hotels. Fresh fruit, hot eggs, toast, waffles, you name it. Our room was spotless enough to allow my toddler to run around with no worries.
於 2024 年 2 月住了 2 晚

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel friendly staff
I stayed at this hotel several times while waiting for my house to close. The rooms were clean, the staff is always helpful and friendly. I would recommend this hotel.
於 2024 年 2 月住了 4 晚

10/10 優異

Duane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

4/10 欠佳

Brandy

家人同遊, 寵物同遊
讚好：整潔度
The price exceeds all other hotels in the area. No bathtub in any room. They also charge a 75 damage deposit that I still haven’t got back probably a couple times now. I will not stay at this hotel again.
於 2024 年 2 月住了 1 晚
Marilyn Lowe General Manager 於 2024年2月21日的回應
I truly apologize for your inconvenience and that your guest experience was not as you deserve. I am not sure why you have not received your deposit back as this is the bank hold not ours. Have you reached out to your bank? We release it upon check out. Please feel free to contact me for assistance.

8/10 不錯

Alvaro

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Elizabeth

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed the pool and breakfast. Our room was spacious, clean, and quiet.
於 2024 年 2 月住了 1 晚

10/10 優異

Rita m

於 2024 年 2 月住了 1 晚

10/10 優異

Ann Marie

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not really unique, very very easy to navigate to where i needed to be
於 2024 年 2 月住了 1 晚

10/10 優異

Nikola (Kokomo)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚

10/10 優異

Tekeisha

商務旅客
讚好：設施服務
Very clean, very friendly. Thank you!
於 2024 年 2 月住了 1 晚

10/10 優異

Anthony

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
As always it was great!!
於 2024 年 2 月住了 1 晚

10/10 優異

Jennifer

家人同遊, 伴侶同遊
讚好：職員與服務和住宿狀況
So quiet!
於 2024 年 2 月住了 1 晚

10/10 優異

Anthony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Sandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I always enjoy my stay here. The staff is friendly and helpful, and everything is always very clean, i also think they provide the best breakfast and coffee that i have had from a hotel. I will definitely stay at this laquinta location again
於 2024 年 2 月住了 1 晚

8/10 不錯

John

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 優異

WELLINS

於 2024 年 1 月住了 1 晚

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
The staff was amazing. Went above and beyond for a member who was recovering from hip surgery and delivered items to the room so she wouldn’t have to walk as much. Thank you!
於 2024 年 1 月住了 1 晚
Marilyn 於 2024年1月29日的回應
We were so happy to help. I enjoyed meeting her and hope she is recovering fast

10/10 優異

YONGHOI (Pflugerville)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kind staff
於 2024 年 1 月住了 3 晚
Marilyn 於 2024年1月29日的回應
Thank you so much

10/10 優異

Pamela

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property!
於 2024 年 1 月住了 1 晚
Marilyn 於 2024年1月29日的回應
We appreciate you acknowledging.