3 個室外泳池；小屋 (收費)、泳池傘
查看供應

考艾島君悅度假村及水療中心的評價

4.5 out of 5
考艾島君悅度假村及水療中心
1571 Poipu Road, Koloa, HI

評價

9.4

完美

10 分評分，優異；1003 則評價中有 753 則" "
8 分評分，不錯；1003 則評價中有 176 則" "
6 分評分，一般；1003 則評價中有 53 則" "
4 分評分，欠佳；1003 則評價中有 18 則" "
2 分評分，很差；1003 則評價中有 3 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店服务极佳。退房有点急，把IPAD落房间里了。电话打到酒店，服务人员热情高效率地帮我寄回来。点赞！

8/10 不錯

xinhua (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
考艾岛君悦度假村及水疗中心 (Grand Hyatt Kauai Resort and Spa)
这家酒店的餐饮实在太棒，可爱岛的餐饮很适合中国人。酒店的风景非常美，酒店设施完备，有适合孩子的游泳池。建议在预订时请写明能看到大海的房间，酒店check in时发生小问题，由于语言不通，前台给了押金牌，3点再办理入住手续，所以拖到3点半才找到人办好手续，这时前后已经等了1个半小时，另外一个工作人员很顺利的办好后，进入房间。中国游客请切记付2刀小费给客房打扫人员，我收到了客房工作人员热情的回复，祝我们旅途愉快，谢谢等感恩的话语，很温暖。建议在酒店用正式晚餐的游客，穿着正式些的小礼服用餐。

8/10 不錯

林 (上海)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
环境不错
感觉不错

10/10 優異

Donald

讚好：整潔度、職員與服務和住宿狀況
Very nice and friendly location
於 2024 年 5 月住了 7 晚
Aloha. 於 2024年5月23日的回應
Thank you for sharing about your experience at the resort.

6/10 一般

Rosalind

家人同遊
讚好：整潔度
Nice resort but not updated especially for the price they charge.
於 2024 年 2 月住了 2 晚
Aloha. 於 2024年5月21日的回應
Mahalo for your feedback, Rosalind. Sorry to hear that the resort did not exceed your expectations. Hope you enjoyed your time on Kauai.

10/10 優異

Elihu Benjamin Washburne (Saint Louis Park)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is a step above the rest. The SPA is super wonderful.
於 2024 年 5 月住了 4 晚
Aloha. 於 2024年5月20日的回應
Great to hear you enjoyed the resort and took some time for YOU at Anara Spa.

10/10 優異

Lenin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Simply amazing.
於 2024 年 3 月住了 6 晚
Aloha. 於 2024年5月20日的回應
Wonderful to hear. We hope you'll visit us again.

10/10 優異

Anthony John

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Clean and spacious. However, we had no TV for two days and did not get notified until I called twice. It was a bit disappointing as did not have entertainment when returned to room. We pay a resort fee daily and would appreciated some form of discount or waive for this inconvenience.
於 2024 年 5 月住了 7 晚
Aloha. 於 2024年5月16日的回應
Aloha, we do apologize for the inconvenience of the TV's not working for a number of rooms. There was a mechanical problem, the technician has arrived and the part should arrive this afternoon. Again, we apologize for the inconvenience.

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Aloha. 於 2024年5月16日的回應
Mahalo, glad you enjoyed!

8/10 不錯

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an amazing property (staff, location, amenities), but the food and beverage quality is sorely lacking. Overall: Every drink is at least $16. Mind you, this is a no-frills mixed drink marketed as a cocktail. I use the word "cocktail" here very loosely. I guess this is to be expected; you're on an island. Seaview Terrace: Food was served on plastic plates (unclear why; it's nowhere near the pool) and was served lukewarm. Ilima Terrace (breakfast buffet): $52 per person and everything's cold (you may start to see a pattern here). Weirdly, specialty coffees (like cappuccinos) are limited to 1 per person. Salmon Wellington was not. I guess the margin is made on the coffee? Stevenson's Library: No risk of cold food here ('cause sushi). Good quality, wholly uninspired presentation, but hey actual plates! Tidepools: Center cut steak, medium ($79 or thereabouts) served absolutely raw times two. Replated and reserved, no apologies, no comps. Also, expect to have shutters slammed shut and lights turned off during dinner if you take a late seating (8 PM in my case). I get it; you want to get home. Poolside (Hale Nalu): What you'd expect from poolside food, served in gray plastic buckets. I get the safety aspect here, but come on, a gray bucket is a gray bucket. Let me stress we enjoyed our stay. Do rent a car if you decide to visit Kauai (there's limited Ubers and Lyfts on the south shore), and eat off property if you can.
於 2024 年 5 月住了 7 晚
Aloha. 於 2024年5月13日的回應
Thank you for your feedback, David. Sorry to hear that the food did not exceed your expectations, we do appreciate your feedback.

10/10 優異

Heather Ann

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The resort is absolutely beautiful!! The flowers and plants are amazing. Great food and dining and a coffee place which was wonderful! We loved parrot time and all the activities that were available
於 2024 年 4 月住了 5 晚
Aloha. 於 2024年5月13日的回應
Thank you for sharing your experience, so glad you enjoyed parrot time and many of the other resort activities and amenities. Visit again.

10/10 優異

Aneesha

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a luxurious stay at The Hyatt. Right from check in to checkout, the staff were polite and helpful. So many beautiful locations within the property to just sit and admire our walk about. We didn’t use the spa or restaurants because we found great options outside for cheaper and wanted to support smaller businesses. But everything was grand for sure.
於 2024 年 5 月住了 3 晚
Aloha. 於 2024年5月13日的回應
Mahalo for choosing to stay with us. Good to hear you enjoyed everthing. Even by eating and spaing here you're supporting small businesses as many of our spa products are locally made and food locally sourced. We hope you'll visit again.

8/10 不錯

Randi

伴侶同遊
There were some areas that needed upgrading, such as the carpet in the room was pretty old, etc. Service staff were very good. Entertainment was good. It’s a big resort with lots of stairs which could prove difficult for people with mobility issues. Over all though we had a great time and it was lovely.
於 2024 年 5 月住了 7 晚
Aloha. 於 2024年5月9日的回應
Thank you for choosing to stay with us and your feedback. We appreciate it.

10/10 優異

Alan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Aloha. 於 2024年5月9日的回應
Mahalo. Happy to hear you enjoyed the resort.

10/10 優異

Sabrina

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is absolutely stunning and has all the amenities needed for a wonderful relaxing vacation. I couldn’t have asked for more.
於 2024 年 4 月住了 5 晚
Aloha. 於 2024年5月6日的回應
Thank you for sharing about your recent stay with us. So glad you enjoyed.

6/10 一般

Addyson (Saint Louis)

伴侶同遊
不滿：職員與服務和設施服務
Staff was not nearly as welcoming as our resort in Oahu. They did not go out of their way to make you feel valued and did not provide anything special for us, even with it being our honeymoon. Restaurants were average and overpriced. Landscaping and pools/beach area were beautiful. We would probably stay somewhere else if we returned to Kauai.
於 2024 年 4 月住了 5 晚
Aloha, 於 2024年4月26日的回應
Aloha Addyson, sorry to hear that the resort did not exceed your expectations.

10/10 優異

Larry

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The best hotel experience we’ve ever had in Hawaii.
於 2024 年 4 月住了 7 晚
Jimena (GHK Res Manager) 於 2024年4月24日的回應
Aloha Larry,Mahalo for taking the time to share your experience with us! We look forward to your stay in the near future! Warmest Aloha,Jimena (Reservations Manager)

10/10 優異

Daryl (Flossmoor)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property
於 2024 年 4 月住了 4 晚
Jimena - GHK Res Manager 於 2024年4月24日的回應
Aloha Daryl,Mahalo for taking the time to share your experience with us! We look forward to your stay in the near future! Warmest Aloha,Jimena ( Reservations Manager)

10/10 優異

alicia (Weatherford)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We vacation here every other year. The Grand Hyatt is hands down the best. We love everything about this property
於 2024 年 4 月住了 6 晚
Aloha. 於 2024年4月16日的回應
Wonderful to hear! We look forward to seeing you on your next Kauai trip - 2026!

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and pools. Loved the friendly staff! Rooms were nice. The bathroom in our room was okay but would have benefited from remodeling.
於 2024 年 3 月住了 5 晚
Aloha. 於 2024年4月8日的回應
Thank you for your feedback, John. Great to hear you enjoyed the resort & staff.

10/10 優異

Caitlyn

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Aloha. 於 2024年4月4日的回應
Mahalo. So glad you enjoyed the resort.

10/10 優異

Debra

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 4 晚
Aloha. 於 2024年4月2日的回應
Mahalo, great to see you enjoyed the resort.

10/10 優異

Jennifer

於 2024 年 3 月住了 5 晚
Jimena (GHK Res Manager) 於 2024年4月24日的回應
Aloha Jennifer,Mahalo for taking the time to share your experience with us! We look forward to your stay in the near future! Warmest Aloha,Jimena ( Reservations Manager)

10/10 優異

Andrew

家人同遊
讚好：整潔度、設施服務和住宿狀況
The resort is a 10! Unparalleled! The service is ok and the food was about the same. If you use it as a home base and explore the area, eat at local places, you will find it to be simply amazing!
於 2024 年 3 月住了 6 晚
Aloha. 於 2024年3月29日的回應
Happy you enjoyed your time on Kauai. Mahalo for choosing to stay with us.

10/10 優異

Jose Rios (santa rosa)

家人同遊
Nice
於 2024 年 3 月住了 5 晚
Aloha. 於 2024年3月25日的回應
Mahalo, Jose. Nice to hear you enjoyed the resort.

10/10 優異

Hanade

讚好：整潔度、職員與服務、設施服務和住宿狀況
We loved our honeymoon at the Grand Hyatt resort. Such an amazing place & definitely book some spa time in their beautiful spa! Everything from the view to the hotel rooms is magical!
於 2024 年 3 月住了 4 晚
Aloha. 於 2024年3月18日的回應
Fantastic to hear that you began your lives together crafting lifelong memories at the resort. Hope to see you again for an anniversary celebration.

10/10 優異

Timothy (Huntsville)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 6 晚
Aloha. 於 2024年3月18日的回應
Mahalo, visit again!

10/10 優異

Shelley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
Aloha. 於 2024年2月19日的回應
Mahalo, Shelley!

10/10 優異

Rod

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the grounds and beach were spectacular. staff remarkably friendly.
於 2024 年 2 月住了 9 晚
Aloha. 於 2024年2月19日的回應
So happy you enjoyed the resort and our team. Visit again.

10/10 優異

Kay

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I wish there were more signs showing where to go. This place is a bit of a maze.
於 2024 年 1 月住了 7 晚

10/10 優異

Gulhan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Aloha. 於 2024年1月15日的回應
Mahalo, happy to see you enjoyed the resort.

8/10 不錯

jose

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Los mejores lugares estan reservados para rentar eso no me encanto
於 2024 年 1 月住了 2 晚
Aloha. 於 2024年1月9日的回應
Mahalo. Me alegra saber que disfrutó del complejo en general.

10/10 優異

Santiago

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Aloha. 於 2024年1月8日的回應
Mahalo for sharing about your stay with us!

10/10 優異

Lena (San Francisco)

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 10 晚
Aloha. 於 2024年1月8日的回應
Mahalo! So happy you enjoyed the resort.

8/10 不錯

Jaline

家人同遊
Excellent, friendly service and great location. Pools and grounds are beautiful. At this price point, would love improved food quality and some room improvements. Bathroom especially could use an update and a little refresh of the room would go a long way.
於 2023 年 12 月住了 2 晚
Aloha. 於 2024年2月19日的回應
Thank you, Jaline. Great to hear you enjoyed the resort, we appreciate the feedback.

10/10 優異

Hubert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing property. I wasn’t sure if the extra expense was worth it, but my wife really wanted to stay at a nice resort. Man, am I glad I listened to her! This place has it all and you are treated like a million bucks! I’ve never stayed at a 5 star resort prior to this. Now I have a high water mark of what a resort of this caliber should be. Couldn’t recommend it enough!
於 2023 年 12 月住了 6 晚
Aloha. 於 2023年12月27日的回應
Wow! Fantastic to hear, Hubert. We too are glad you listened to your wife's suggestion. We hope you'll visit again.

10/10 優異

Dean (Campbell River)

於 2023 年 12 月住了 1 晚
Aloha. 於 2023年12月12日的回應
Mahalo! Great to see you enjoyed your time with us.

10/10 優異

Glenn (Chula Vista)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The best hotel!
於 2023 年 11 月住了 5 晚
Aloha. 於 2023年11月29日的回應
Mahalo, Glenn! Fantastic to hear.

10/10 優異

Milind Mohan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location
於 2023 年 11 月住了 4 晚
Aloha. 於 2023年11月27日的回應
Glad you enjoyed your stay with us.

10/10 優異

Matt Martin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Showed up in November around Thanksgiving and the weather is perfect and everything Is still open and lots to do. The Grand Hyatt truly is a wonderful vacation spot with lots of swimming, lots of ocean and easy access to multiple locations from the resort.
於 2023 年 11 月住了 6 晚
Aloha. 於 2023年11月27日的回應
Thank you for sharing your experience and so glad to hear you enjoyed your time with us.

10/10 優異

Carlos (Los Altos)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
been there 10x in 15 years. property is a bit aged but still an awesome site. we always enjoy it.
於 2023 年 11 月住了 5 晚
Aloha. 於 2023年11月13日的回應
Mahalo Carlos for visiting us again and your loyalty over the years. Great to hear that the resort did not disappoint, even after all these years. We look forward to seeing you again.

10/10 優異

Mary

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly, reliable staff. Beautiful surroundings. Immediate room service, assistance when needed.
於 2023 年 10 月住了 6 晚
Aloha. 於 2023年11月3日的回應
Mahalo, Mary. It's great to hear you enjoyed our staff and resort grounds. Visit us again.

6/10 一般

Dwight (Gulfport)

家人同遊
The property is huge . Beautiful view of the ocean just around the property . Food selections in the restaurants are subpar for a nice hotel like this .
於 2023 年 10 月住了 4 晚
Aloha. 於 2023年11月3日的回應
Aloha Dwight, sorry to hear that the restaurants did not exceed your expectations. We appreciate your feedback.

10/10 優異

CAROLYN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was overall stunning! I loved the sea salt pool and dining options. Everything was spectacular, especially the spa! I also loved the parrots! 10/10 would stay here again and emphatically recommend!
於 2023 年 10 月住了 2 晚
Aloha. 於 2023年10月30日的回應
Fantastic to hear, Carolyn! We look forward to welcoming you back again sometime.

10/10 優異

Michelle (Gardnerville)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gorgeous property, beautiful pools and surrounding area, very accommodating and helpful staff. Five stars across the board.
於 2023 年 10 月住了 7 晚
Aloha. 於 2023年10月30日的回應
Mahalo, Michelle!

10/10 優異

Brendan

讚好：住宿狀況
Great service
於 2023 年 10 月住了 5 晚
Aloha. 於 2023年10月23日的回應
Mahalo!

10/10 優異

Sergey (Austin)

於 2023 年 10 月住了 6 晚
Aloha. 於 2023年10月23日的回應
Mahalo!

10/10 優異

Tabitha

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Spectacular
於 2023 年 10 月住了 7 晚
Aloha. 於 2023年10月13日的回應
Wonderful to hear you enjoyed the resort!

10/10 優異

jeff

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great resort with assume staff.
於 2023 年 10 月住了 1 晚
Aloha. 於 2023年10月13日的回應
Mahalo.

10/10 優異

SUSAN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely a gorgeous resort!
於 2023 年 9 月住了 4 晚
Aloha. 於 2023年10月9日的回應
Thank you, Susan. Wonderful to hear you enjoyed the resort.