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H 菁英設計酒店的評價

3.5 out of 5
H 菁英設計酒店
AG-G-09, Alwaqf@Tunjong, Jalan Kuala Krai, Kota Bharu, Kelantan

評價

7.8

不錯

10 分評分，優異；11 則評價中有 3 則" "
8 分評分，不錯；11 則評價中有 4 則" "
6 分評分，一般；11 則評價中有 3 則" "
4 分評分，欠佳；11 則評價中有 1 則" "
2 分評分，很差；11 則評價中有 0 則" "

7.0/10 

整潔度

8.0/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

6.6/10 

環保程度

評價

6/10 一般

AHMAD SHUKRI (Gelugor)

伴侶同遊
不滿：整潔度和住宿狀況
The hotel is undergoing major renovations (installing new lifts and other works) so is noisy and a little untidy. The bathrooms are not very clean - there is mould and soap scum build up. The toilet seat in our bathroom was the wrong size so will shift when used (and give you a shock). If you have your own transport then the next issue does not arise. If you need a taxi you need to book in advance (the day before). There is a new shopping centre (Mydin) nearby and there are other shops within walking distance but the hotel is located some distance from the town centre.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and modern, good stay
於 2021 年 10 月住了 1 晚

6/10 一般

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Hygiene could be improved. Pay more attention to details. And i wonder y got grilling sound at 3am?
於 2021 年 8 月住了 1 晚

6/10 一般

MRosdi (Shah Alam)

家人同遊
讚好：設施服務
Big room, nice breakfast but front office speed need to be improve as well as slow elevator.
於 2020 年 10 月住了 2 晚

4/10 欠佳

真實旅客

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Lots of improvements to look into.
Check in is acceptable. The room cleanliness is unacceptable. Room has foul smell and dusty. The bathroom was not properly cleaned.
於 2020 年 8 月住了 1 晚
Kenny Liong 於 2020年8月27日的回應
Dear Anonymous Thank you for taking the time to share your feedback which is essential in our efforts to further improve our service standards and the experience of our valued guests. We are deeply sorry to learn of the various issues you encountered which culminated in an unsatisfactory stay. Please accept our sincere apologies for not being able to live up to your expectations. It is most certainly not the intended experience we hope for our guests or the impression we wish to leave. Rest assured that have shared your comments with our teams and that the corrective actions are being taken. As we would like to be able to restore your faith in our service, we do hope to have the pleasure to welcome you back to H Elite Design Hotel on your next visit to the city.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best hotel in Kelantan
I love rhis hotels, very clean to stay and affordable. Good help by the crew there when i have problem or any guidance...
Arrival in KB airport
於 2020 年 7 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excllent stay in D Elite Hotel
Its amazing staying in this hotel, and i wish to stay here in the future..
於 2020 年 7 月住了 1 晚

8/10 不錯

Abd Mutalib

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New hotel, comfortable to stay.
於 2020 年 6 月住了 1 晚

10/10 優異

Nur Baiduri

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stayed
Nice stayed
於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 1 晚