Excellent location! Within 10mins walk to everywhere (shopping Mall, recommended restaurants, durian street, seafood market, and seaside). Next to Jalan Road Market which has popular restaurants.
The staff are nice and able to speak English and Chinese. Always have staff open the door for us and press the elevator.
Need to pay 50RM tourist tax on site and 100RM deposit (5 nights). Remember to take enough cash.
Good to be staying at a centrally located hotel. Close to Jalan Gaya where we could go to the local Chinese shops and restaurants easily, though the music at night (probably coming from a bar nearby) was a bit off-putting. In terms of the hotel facilities, I must say I was disappointed that the shower hot water wasn't always available. Hotel staff was in any case very friendly and our room was cleaned quite often. The complimentary hotel to airport transfer was also very much appreciated. Overall not a bad choice of hotel.