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超級 OYO 89847 士瑞茲天堂酒店的評價

2 out of 5
超級 OYO 89847 士瑞茲天堂酒店
3rd Floor, Lot 3.3-3.11, Star City North Complex, Jalan Asia City, Kota Kinabalu, Sabah

評價

6.8
10 分評分，優異；59 則評價中有 5 則" "
8 分評分，不錯；59 則評價中有 25 則" "
6 分評分，一般；59 則評價中有 17 則" "
4 分評分，欠佳；59 則評價中有 8 則" "
2 分評分，很差；59 則評價中有 4 則" "

7.0/10 

整潔度

7.6/10 

職員與服務

6.0/10 

設施服務

6.6/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

QUAN

讚好：職員與服務
酒店位置很好，就在中心区域。去机场做机场巴士很方便

8/10 不錯

ng

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Fatima (Aulnay-sous-Bois)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fait l’affaire pour quelques nuit. Un peu dur à trouver au premier abord mais bien situé.
Ava 於 2023年10月12日的回應
Merci de nous avoir évalué positivement, Fatima! Il est tellement décourageant de voir notre précieux invité insatisfait de nos services. Nous travaillerons sûrement sur les retours partagés pour improviser nos services à l’avenir. Bonne journée à venir :) Cordialement, Ava

8/10 不錯

Hariani

讚好：職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚
Eva 於 2023年8月28日的回應
Hi, Hariani! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Eva

8/10 不錯

Yacob

伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Overall our 1 night stay in this hotel is good minus the unfriendly staff on duty (upon check-in n check-out) and the walking distant from the nearest lift to the hotel lobby. A bonus from me for the beautiful leaves felt decoration along the wall to my room. Recommend for unfussy lodger.
於 2023 年 7 月住了 1 晚
Eva 於 2023年8月28日的回應
Hi, Yacob! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Eva

8/10 不錯

Hilman

於 2020 年 2 月住了 1 晚

6/10 一般

Michael

不滿：職員與服務
於 2020 年 1 月住了 1 晚
OYO 於 2020年1月30日的回應
Hi, Michael! Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Kevin

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Very poor
very poor condition
於 2020 年 1 月住了 1 晚
OYO 於 2020年1月28日的回應
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Kevin

4/10 欠佳

真實旅客

於 2019 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：客房舒適度
We were there
The room was small, but clean. The bed and pillow were old and uncomfortable. The room itself has the bare basics and no window. The shower was powerful and excellent. There is no hot kettle in the room so you must walk to the outside of the lobby everytime you want cold or hot water. The tv had only one movie channel in english, and the tv screen was like a desktop pc monitor. The staff was very helpful, and it was easy to use Grab from that location. It is a short walk across the street to the mall for food, but the selections in western food are severely limited. All the surrounding shops are chinese or very spicy. The wifi was dicey, and frustrating.
於 2019 年 4 月住了 1 晚

10/10 優異

Lisa N

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Short trip value for money is good
於 2019 年 2 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和住宿狀況
不滿：設施服務
Lift are not working!
於 2019 年 2 月住了 2 晚

10/10 優異

Norliza

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The provide season pass as low as rm5 for the whole day for the car. Walking distance to centre point
於 2019 年 1 月住了 2 晚
Jane 於 2019年1月14日的回應
Dear Norliza, Thanks for staying with us. We appreciate your feedback!

2/10 很差

真實旅客

不滿：職員與服務、住宿狀況和客房舒適度
於 2018 年 12 月住了 3 晚
Switz Paradise Hotel 於 2019年1月11日的回應
Dear Guest, Thanks for staying with us. We appreciate your feedback! We're sorry that you were unhappy, we'll work hard to fix the issue that you experienced. Thanks for letting us know.

4/10 欠佳

真實旅客

Will never repeat booking the place
於 2018 年 12 月住了 1 晚
Switz Paradise Hotel 於 2018年12月25日的回應
Dear Guest, Thanks for staying with us. We appreciate your feedback! We're sorry that you were unhappy, we'll work hard to fix the issue that you experienced. Thanks for letting us know.

8/10 不錯

Aizam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2018 年 9 月住了 1 晚
Switz Paradise Hotel 於 2019年1月11日的回應
Dear Guest, Thanks for staying with us. We appreciate your feedback! we are glad that you enjoyed your stay with us.

6/10 一般

Norelle (Australia)

讚好：職員與服務
不滿：整潔度
Stairs make it very noisy when guests come and go after hours
於 2018 年 7 月住了 1 晚
Verolina 於 2018年8月25日的回應
Dear Guest, Thanks for staying with us. We appreciate your feedback! We're sorry that you were unhappy, we'll work hard to fix the issue that you experienced. Thanks for letting us know.

10/10 優異

Nea (Brunei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Safe n near to shop n staff are really friendly n helpful
於 2018 年 5 月住了 1 晚

4/10 欠佳

AKIMITSU

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
残念なホテル
客室に窓が有るか無いかは最初に載せるべき、割り増し料金を払って窓有りに変更！　Wi-Fiは部屋では全く利用出来ない殆どロビーで繋いだが弱い！ロビーでは一日中従業員の子供がテレビゲームをしながら奇声を上げてる、全くうるさかった。部屋ももう少し何とかなんないの？って感じ。案内にはコインランドリ―有ると書いてあり写真も載ってたが有りません！このホテルを選択した理由の一つなのに　情報をもっと正確に伝えてほしい。

8/10 不錯

yayasuraya (kuala lumpur)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable and affordable
The bed very comfortable and the staff very friendly.
於 2018 年 1 月住了 2 晚
Murina 於 2018年4月1日的回應
Dear Guest, Warmest greetings from Switz Paradise Hotel~!! Thank you for your rating!! Please let us know if there's any other area we can improve to make your stay better with us. Hope to hear from you soon. Thank you very much and Have a nice day!

4/10 欠佳

mohd effendey jamal

不滿：整潔度、住宿狀況和客房舒適度
於 2017 年 11 月住了 2 晚

2/10 很差

Jack (Kuala Lumpur)

不滿：整潔度、住宿狀況和客房舒適度
Sangat susah nak temui hotel. Tiada lif khas
Hotel berada dalam lot parking di tingkat 3 dan tiada lif khas. Juga tiada laluan kecemasan jika berlaku kebakaran. Hotell ini TIDAK sepatutnya mendapat kelulusan pihak berkuasa utk dijadikan hotel. Pelanggan yg menempah melalui online kebanyakan tertipu dgn gambar2 dalam web. Mereka menempah kerana gambar kelihatan menarik. Hakikatnya terlalu teruk
於 2017 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
it was good but they need to clean under the bed
enjoying the shop and earting place lot of seafood which is cheap.
於 2017 年 7 月住了 3 晚

8/10 不錯

siti nuranniem (malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel close to the city
Its a great holiday, my family and i was enjoy it. All the facilities was good nice. Suitable for a good budget hotel. I will recommend to my friend for this hotel.
於 2017 年 6 月住了 2 晚

8/10 不錯

Yee Kang

讚好：整潔度和職員與服務
Will go back again
Overall it's cheap and clean.
於 2017 年 6 月住了 2 晚

8/10 不錯

Ahmad anuar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I and my husband was very happy stay in hotel switz Paradise..tq
Dear Mr Ahmad Anuar, Greetings from Switz Paradise Hotel. Thank you for your valuable input to us and we are glad that you enjoyed your stay with us. Regards, Darlene Reservation Agent

6/10 一般

真實旅客

讚好：職員與服務
good hotel in the city
overall a good hotel located right in the city centre of kota kinabalu.
Darlene - Reservation Agent 於 2017年5月22日的回應
Dear Anonymous, Thank you your valuable input. We will work on how to make it easier to find the hotel.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
NICE
overall is nice but didnt provide free hot drink example coffe or milo etc. Several time require about can't connect to wifi but hotel staff keep saying that need refresh (actually is changed password) - im try to connect SPH 5158 or 6168 but is unavailable... till im check out on 4th of day still cant connect.

6/10 一般

Chang (Malaysia)

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
WIFI
Check in at10am...is connected to sph6168... wifi... after 7pm till im check out of 3rd days is unable connect wifi, maybe password had reset and didnt tell customer... Had required to staff but they keep say :"just refresh and reconnect back to network"

8/10 不錯

Nat (Kuala Lumpur , MY)

讚好：整潔度、職員與服務和住宿狀況
Strategic Place to Stay
Convenient ! You can easily find cheap local food nearby Airport bus booth is near , You can take the citybus to ride around the town for only a ringgit .
Darlene 於 2017年5月3日的回應
Greetings from Switz Paradise Hotel. Sorry for the late response. We would like to thank you for your valuable inputs. We hope you would stay with us again soon. Thank you.

2/10 很差

ika (kuala lumpur)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
never again
The only good thing about this hotel is the location other than that it's terrible. I don't really appreciate the way all 3 ladies at the counter eyeing at my family just because my 2 y/o daughter throw some tantrum. The way they talk and respond to my questions is rude just rude. The room is dirty. Below the bed I can see dust like it was never clean forever. The picture showed inside website are good but when u see it yourself. The facilities are good but the service and room have a lot to improve.

4/10 欠佳

Linda (myy)

讚好：整潔度
不滿：住宿狀況
Nice hotel at the centre of the town
Clean hotel, but the hotel should provide free drinking water for each room. Good receptionist girl...

6/10 一般

真實旅客

8/10 不錯

真實旅客

讚好：職員與服務
Feel like google are lying to me..but its still ok
strategic location to find food..a bit far (abt 15 minutes walking) from the market

8/10 不錯

SARA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
convienient and clean
amazing

8/10 不錯

md massani

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
convenient,clean and wonderful
It very amazing, very wonderful place to stay for low budget hotel,the staff are very helpful and friendly with the tourist. they will help you incase you are in confusse where to go around the city.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

4/10 欠佳

Mohd Fauzi

不滿：職員與服務和住宿狀況
SCAM
Not as advertised. Even when they received booking using credit card, still request for cash. Will charge credit card only if I cancel the booking. Not sure whether this is Hotel policy of Hotels.com policy. But, for sure that This is SCAM!

8/10 不錯

erry (Sandakan )

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice
I like the safety and the hospitality of the staff..

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
The hotel makes me feel uncomfortable and unsecured. Whole night i am keeping awake, not sleeping well all the night. :(

6/10 一般

MOHD ZULKEFLI (Sarawak Maritime Academy, Sibu)

讚好：整潔度和客房舒適度
Seafarers delight
Very convenient to stay for attending STCW 2010 and other short courses

4/10 欠佳

syam (tawau)

讚好：職員與服務
不滿：住宿狀況和客房舒適度
nice hotel but no customer parking...
room so small, no cabinet, no user hotel parking, no smoking room.

4/10 欠佳

CHANGWOO (seoul)

不滿：整潔度、住宿狀況和客房舒適度
직원은 친절하나 청결하지 않습니다. 불결합니다
공항 비행시간이 너무 길어 가방을 편히 둘곳을 찾느라 예약을 했습니다. 잠깐 몇시간 있는데도 불결했습니다. 그러나 데스크와 직원들은 친절했습니다. 하지만 객실이 너무 불결했습니다. 더운물도 나오지 않고 객실에서 냄새가 나고 배게에서 냄새가 났습니다. 배게를 뒤집으니 냄새가 없어지는 걸보니 아마도 세탁을 하지 않은 듯합니다. 직원은 친절했으나 두번다시 숙박하고 싶지 않습니다.

6/10 一般

MUHAMMAD FUAZ (Kota Kinabalu)

Just a Budget Hotel
Keadaan hotel biasa. Wifi percuma disediakan, namun selalu terputus. Lobi hotel terletak di tingkat 3, dan tidak kelihatan dari luar bangunan

6/10 一般

Jamri

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：職員與服務
不滿：住宿狀況
Nice hotel and low price
Friendly and good staff. If you want to change bath towel,you should request the staff.

6/10 一般

真實旅客

不滿：整潔度
Room cleaniness need to improve.
Ok.