Kothamangalam Hotel with Pool

"3 rooms booked for out of town guests at a funeral. I was 40000 ft in the air flying at the time the guests started to arrive. Guest were told there is only 1 room booked. Guest had to spend their own funds and book room to stay. Shameful. I appologized to guests once I landed and found out. I ran to IHG cochin and found 3 rooms booked. Front desk was very ignorant how things work. Very rude but called me Sir a thousand times. Unappologetic. I use IHG so thought it would be fine. But for IHG Cochin never again."

"Very good location. Food at the restaurant is great! Highly recommended. "

"Free shuttle to international airport. Good service for a 3 minute drive. Mediocre service. Restaurant wait staff poor. Restaurant A/c not working properly for three days , two nights I was there. Room A/c fan ran all the time-Loudly. Off or cold were the two temperatures. Noisy. NOTE ROOMS ARE NOT SOUNDPROOFED AS ADVERTISED. Generous but unnecessary built in cupboard doors bang in the room and surrounding rooms waking middle of the night and early morning as people leave for airport. Limited western food. Included breakfast mediocre—4 Raw or hard cooked poached eggs only—cook did it know better. And, in India mind you, they could not figure out how to bring a teapot of boiling, not tepid water with a creamer, small jug of cold milk for me and my decaf teabag. Buffet food over cooked and mediocre taste. Morning f pastries cold and old or previously frozen. Huge toaster that either burned toast or only cooked one side. Marriot needs to try harder here and give staff better training or fire the management."

"Location was great, right next to Airport, but Sheets can be properly cleaned before customer takes the room, Sheets were stained"

"Amazing place"

"Everything was perfect room, staff and amenities. I would highly recommend."

"Rooms were kept clean. Staff was amazing. Excellent grounds which are well maintained. Overall, my first visit to Kochi was made more pleasant by the great hospitality. Food was awesome. Breakfast and dinner had all types of food, North Indian, South Indian, Continental, Southeast asian, etc. Desserts variety was also very good. I am sure when I visit Kochi again, Le Meridien is my place "

"Beautiful hotel in a stunning setting with friendly management and staff"

"The rooms need a little tidying up. The bath tub with cracks, skirting scuffed, walls could do with a coat of paint and the toilet seat detached from the hinges! Staff are generally all good. Mentioned the toilet seat issue to Prince. He was very apologetic and helpful. "