We came to rest after my daughter’s wedding and this resort was so beautiful and the staff are amazing, always smiling and nothing is too much trouble, thanks for a memorable week
Parwin
於 2024 年 4 月住了 6 晚
6/10 一般
Brian
2024年2月26日
讚好:整潔度和住宿狀況
不滿:職員與服務
Aweful laundry service with only 50% refund
Great place to relax, swim a little and enjoy decent spa.
However, please refrain to use the laundry service of you have clothes requiring special attention (e.g. Dry cleaning only).
We used the laundry service to wash our hand-tailored Kurta's, some western dresses, and a T-Shirt.
They completely destroyed the Kurtas, shrunk them to the point of no use, AND recoloured all the clothes from White to Green with dark green stains.
All because they put all the clothes into the same washing machine with zero regard to our note specifying there were dry-clean pieces in a different laundry bag.
Result was only a 50% refund of the value of the brand new clothes "because they understood it was their fault".
Brian
於 2024 年 2 月住了 2 晚
2/10 很差
Brian
2024年2月24日
Brian
於 2024 年 2 月住了 3 晚
10/10 優異
Taracad
伴侶同遊
2024年2月6日
讚好:整潔度、職員與服務和設施服務
Convenient to pool and view of the lake. Food was average and needs improvement but staff was very good.
Taracad
於 2024 年 1 月住了 4 晚
10/10 優異
chetan
親子同遊
2023年12月23日
讚好:職員與服務、設施服務和住宿狀況
Excellent service and staff . Outstanding food .. want to call out staff -
Hari - manager at hotel
Alok - staff at hotel
Maneesh - manager at desk
These 3 were outstanding in service and others were as well
chetan
於 2023 年 12 月住了 5 晚
4/10 欠佳
Kiran
家人同遊
2023年12月21日
不滿:整潔度和職員與服務
Kiran
於 2023 年 12 月住了 3 晚
10/10 優異
Balraj
家人同遊
2023年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Balraj
於 2023 年 10 月住了 1 晚
10/10 優異
Katrina
多人同遊
2023年9月25日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very calm and quiet hotel. The pool is lovely and the spa treatments were excellent. The staff was also very friendly and helpful.