The only plus for The Cityview is its location. Very close to the MRT and food etc. However, the staff overall need more training. I did not expect super welcoming vibe at the time of check-in which is okay. However, I'm 6 month pregnant, at the day I arrived hotel and the day I left the hotel, no one was helping me with the luggages even trying to hold the doors open. With the fact that there were staff or multiple doormen by the door.
I asked staff to call Taxi at the day of checkout as I had to head to the airport. Two doormen just stood there watch me, a big belly women struggled to carry two luggages out of the door toward the car, until the taxi driver took over my luggages.
In addition, the wifi in the room was often not connecting or very weak. Which made my business trip extra difficult.
The Cityview hotel is lucky that they are at great location. Service wise, it's only 2-3 star.