Perhaps you should read the feedback i sent you on the day we checked in and you then would not have to send me request for feedback again 5 days later. I advised Expedia that the place was horrible, dirty, rock hard and tiny bed, difficult access and uncaring staff member and as soon as we checked in, we departed telling the staff member we would not be staying and when there was no response from that staff member, my wife asked ‘don’t you care’ to which her response was ‘no’. We then booked another place for the entire 5 nights. If you had read my feedback from that 1st night, you would know that i requested a refund for this miserable place as we immediately booked a hotel through Agoda for a nearby property