大堂

奧南度假村的評價

3.5 out of 5
奧南度假村
521 Soi 11 Moo 2, Tumbol Ao Nang, Amphur Muang, Krabi, Krabi

評價

8.6

優異

10 分評分,優異;460 則評價中有 211 則" "
8 分評分,不錯;460 則評價中有 180 則" "
6 分評分,一般;460 則評價中有 44 則" "
4 分評分,欠佳;460 則評價中有 15 則" "
2 分評分,很差;460 則評價中有 10 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

7.4/10 

環保程度

評價

2/10 很差

lai ping

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
不能入住
一家三口來渡假,地點完全不近市區,房間不乾淨,第二天叫員工換床單,最後那天才換,早餐恐佈到好像是給蒼蠅吃,這個價錢訂這間酒店,完全騙人。住4晚,員工是多過顧客,不超過五個顧客,實在太差了,未遇過那麼差的。
於 2019 年 8 月住了 2 晚
Nat 於 2019年10月5日的回應
Our hotel is advertised as secluded jungle location. However, we provide free hourly shuttle bus to resort for free of charge. Because we are in tropical rainforest country, so insects or flies cannot be expected as zero here. Moreover, we are in jungle location. The issue cannot be controlled. Please be informed that this hotel has only 25 rooms only. So, we allocate our staff to service our guests effectively here.

8/10 不錯

真實旅客

於 2019 年 7 月住了 7 晚
Nat 於 2020年1月31日的回應
Thank you for your rating..

8/10 不錯

CHIALUN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
可以被選擇的飯店
房間浴室水有些小,燈光有些不足,不過服務很棒
於 2018 年 8 月住了 3 晚
Customer Services 於 2018年12月18日的回應
Thank you for your review. If you need more lights in room, please feel free to contact our front desk staff. We are right there for 24 hours.

10/10 優異

Heleo (HongKong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very nice. It is not near the Ao Nang beach but the hotel provide shuttle every hour. Or you can rent the motorcycle 200baht per day. The room is big and clean. Bathroom is awesome with tube and like Bali style.
於 2018 年 5 月住了 3 晚

8/10 不錯

Jones (Nawanakorn)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務很好,房客疑問都能解釋的一清二楚
還會再來

10/10 優異

Wei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒适
离闹市区远了点

10/10 優異

KUAN (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性价比之选的度假villa
到奥南海滩要走半个多小时,位置一般,好在每小时有班车接送,很方便。环境跟房间完全对得起它的房价,预定的最便宜的villa,只是距离泳池远一些而已,原本也不爱入住在公众环境视野里的房间,非常满意。一出villa就是大片的树林,远处的悬崖还有云笼罩着,环境是真的好,湿度比较大。服务员态度不错,所望到的服务员都是微笑示人。早餐选择比较多,沙拉好评。

8/10 不錯

Chungsheng

讚好:整潔度、職員與服務和住宿狀況

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

NANZI (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常舒适
非常满意的一次住宿,服务人员都很专业,安静,早餐很好。

10/10 優異

Siu Ping (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It very nice and good service. The staff are very helpful and patience

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
总体感觉不错,推荐
这次是全家老小一起出游。由于是临时定的酒店房间,所以价格有点高。酒店位置在山里,所以晚间很安静。去海滩需要乘坐酒店的免费TUTU班车。每小时一班,还比较方便。在当地参加的一日游,也都会从酒店接送。早餐虽然不是很丰盛,但是也足够了。有萨拉,水果,西式早餐和泰餐。房间很大,也很干净。就是有小孩的话,一定要自备蚊香,蚊子见到小鲜肉可是不会放过的。

10/10 優異

YL C. (HK)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務很好
房間清潔, 服務友善, 交通不太方便

10/10 優異

JUAN (CHINA)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great value for money
good food, nice room and staff, properly far away from the beach and bar street to create a quiet and relaxing environment. Had a pleasant stay here.

10/10 優異

honey (china)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
绝美的景色,就是离海滩远了点
置身山谷之中,蓝天绿树红花围绕着你,景色美不胜收。鱼与熊掌不可兼得,拥有如此美景就得放弃便利的交通咯,不过,每小时酒店有一班免费巴士去沙滩,服务不错

8/10 不錯

Feng (Beijing)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常高的性价比,适合家庭渡假。
非常高的性价比,适合家庭渡假。 客房设施都还可以,不算奢侈但足够舒适,庭院和泳池虽然不大但精致。早餐比较简单粗糙,正餐价格适中,泳池边的烛光晚餐有点小情调。周围可就餐的选择很少,但酒店对面的啤酒花园还不错。当地餐馆几乎没有在上午10点前开始营业的,所以早餐只有两个选择,要么订酒店的早餐,要么步行约500米去街口的 Seven-Eleven 自己买食物和饮料。酒店提供往返海滩的免费通勤车,几分钟就能到繁华的奥南海滩,非常方便。所以正餐可以搭车去海滩找餐馆。前台的英语水平还可以,沟通基本没问题,交代的事情基本上都能搬到,服务态度都没的说。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

beccalew

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
性价比高的酒店
位置方便,房间很大,洗手间也超大

10/10 優異

Iris (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
完美100分!!!
這間飯店黎奧南海灘開車10分中,飯店每整點都有免費的車送到奧南海灘市區,很方便!!房間大又乾淨,view很棒,如果想要放鬆,選這裡就對了!!下次一定會再來!!

8/10 不錯

Alexander

讚好:整潔度和職員與服務
Very hard bed, but everything else was lovely.
於 2024 年 4 月住了 3 晚

8/10 不錯

Randy

讚好:住宿狀況
The limestone cliffs from the property around the pool were awsome and striking! The hotel was nice and the room very spacious. The lobby was also very spacious but with the property grounds lacked plants and flowers, was very bare.
於 2024 年 2 月住了 2 晚

10/10 優異

Lindsay

讚好:整潔度、職員與服務和住宿狀況
The staff here is so friendly and amazing. They made sure to make me feel safe and that I had everything I needed. The property is beautiful and the rooms are really spacious. Great stay.

10/10 優異

Håkan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 8 晚

2/10 很差

Rachna

不滿:職員與服務和住宿狀況
We booked this property after reading all details, services, and facilities provided in the Expedia description. All the details are not correct as in the description. There is no site restaurant, no cafe, no vending machine even for water.
於 2023 年 12 月住了 2 晚

6/10 一般

Michael

於 2023 年 12 月住了 4 晚

2/10 很差

Don

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
We stayed at this resort 7 years ago and loved it. The pics you see on the website are old ones and now are very misleading. If we could have rates <1 we would have. Extremely run down. No restaurant, not even a pop cooler. A total of 6 broken lounge chairs for pool. Exposed wiring all around pool. No hand rails on main steps. Uneven concrete surfaces everywhere. Landscaping has been abandoned, long grass and neglected. Rooms are horrible. Old, tired old towels thin, ripped. Bed is frightful. Bath smells of sewer gas. Lobby looks abandoned and not welcoming. This is the absolute worse hotel we have stayed in in all our world travels....even worse than 3rd world nation standards. Finally on last morning we go to shower, no water and they could not fix before we had to depart. No shower, no toilet...We paid 155 cad per night and this should have been 50 or less per night. Don't ignore this review, and yes we are picky, but being honest. Book elsewhere...not here.
於 2023 年 11 月住了 2 晚

8/10 不錯

Andrea

於 2023 年 2 月住了 4 晚
Nat 於 2023年5月5日的回應
Thank you for your review.

8/10 不錯

Stefan

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Tolles Hotel mit ganz eigenem Charme und schönen Hütten rund um den Pool

4/10 欠佳

Magnus

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
1 star hotel
Old hotel that look nothing like the pictures. Bad smell everywhere, blood on bedsheets, no bar, no rewtaurant and breakfast is toast with butter and the...
於 2023 年 1 月住了 3 晚
Nat 於 2023年1月18日的回應
We are not new hotel. It has been built for 13 years till now. We are in the jungle with many kinds of animals and species of trees. So, you are not familiar with the smell in countryside. For stained on bed sheet, we will check and make it clean accordingly.. After covid, we do not have restaurant anymore. No breakfast but we provide free daily easy morning meal for your day as coffee, tea, Ovaltine, drinking water, bread, butter, jam and some cookies during your stay. After covid, there is no restaurant onsite anymore but the guests can order outside food delivery restaurant through App as Food Panda, Grab, and 7Eleven or take some food and beverages from outside into the resort without additional charge. The nearest restaurant is only 300 meters away from the resort.

4/10 欠佳

Hao

讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The place is quite and the room is spacious. But the facilities seems outdated. No in room telephone, no dining option, WiFi is unstable.
Nat 於 2023年1月18日的回應
We are not new hotel. It has been built for 13 years till now. According to your reservation, no breakfast included but we provide free daily easy morning meal for your day as coffee, tea, Ovaltine, drinking water, bread, butter, jam and some cookies during your stay. After covid, there is no restaurant onsite anymore but the guests can order outside food delivery restaurant through App as Food Panda, Grab, and 7Eleven or take some food and beverages from outside into the resort without additional charge. The nearest restaurant is only 300 meters away from the resort. For wifi, we are in the jungle. So, wifi signal is not stable as normal since the resort is behind the biggest mountain in Aonang.

10/10 優異

Sara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay
We had a nice stay at Phu petra. The resort was really quiet and relaxing. We liked that it was close to the forest and away from the busy street. Clean rooms, very nice bathroom! The pool area was cosy. Easy breakfast
於 2022 年 12 月住了 4 晚
Nat 於 2022年12月29日的回應
Thank you so much for your excellent review.

8/10 不錯

Henrik

讚好:整潔度、職員與服務和住宿狀況
Rummet är riktigt fint men tar tyvärr lång tid att få varmvatten. Restaurangen stängd så ingen frukost på hotellet. Bra och trevlig service.
於 2022 年 11 月住了 8 晚
Nat 於 2022年11月18日的回應
Thank you for your review.

10/10 優異

kamonkan

於 2022 年 6 月住了 1 晚
Nat 於 2022年6月23日的回應
Thank you so much for your review.

8/10 不錯

Emma

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 7 晚

4/10 欠佳

Jenny

多人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
I wouldn’t choose to stay here, unfortunately my friend and I ended up having to check into another hotel due to the smell and mosquitoes in the room. Also the restaurant, bar etc was closed.
於 2022 年 3 月住了 1 晚
Nattakorn 於 2022年3月31日的回應
Thank you for your review. As checking with our staff. You didn't inform us about smell and also mosquitoes in room upon arrival. However, please give me a space to clarify each point. Really sorry to make your stay not comfortable one due to the numbers of mosquitoes. If we can do, we will do whatsoever to make zero mosquitoes at our property. It, however, hard to do that as we are in Tropical Rain Forest country and our Resort are surrounded with many species of trees and flowers. We actually do insect fumigation twice a month and in many more ways to assist oour guests' stay to be the best one. Many options are also offered free of charge to our guests to lessen the mosquitoes. Should you feel this became a problem, please do not hesitate to contact our Front office staff. They will be right there 24 hours to assist and make you a nice stay. In regard to smell in room, please inform us suddenly and we will straight to your room not more than 5 minute to fix it. (FYI: our technician went to your room after you checked out but they found it had no bad smell. However, this can be happened that a smell comes and goes so quickly. Our technician already listed it to his worksheet and he will follow up a matter)

8/10 不錯

Daniel

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
於 2021 年 12 月住了 2 晚

10/10 優異

Beverley

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The serene setting in a rainforest under the magnificent cliffs! Like no other!
於 2020 年 2 月住了 9 晚

10/10 優異

真實旅客

於 2020 年 2 月住了 5 晚

8/10 不錯

Aarti

多人同遊
讚好:職員與服務
Nice hotel, beautiful pool and great breakfast selection. The only thing is that it’s a little tired / old and was expecting more luxury and higher quality for the price paid. Additionally, it’s a tad far from the main strip - it’s walkable and there is a shuttle but just keep that in mind as its a bit isolated
於 2020 年 1 月住了 3 晚

8/10 不錯

Vincent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 5 晚

10/10 優異

Yui (Japan)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked the view, villa, service and staffs, so decided to stay through a week:)
於 2020 年 2 月住了 6 晚

8/10 不錯

Jette

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Behalig personale, rolige omgivelser, god daglig rengøring, ren pool.
於 2020 年 2 月住了 12 晚

8/10 不錯

Yoann

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Belle vue sur les rochers de Railay! Bon hôtel!
Nous y avons passé 3 nuits en famille. L’hôtel est un petit peu vieillissant mais conserve à la fois son charme et reste très propre. Les chambres et la literie sont confortables. Le petit déjeuner est correct. Les vrais point forts de l’hôtel sont un très beau jardin, une piscine et surtout cette très belle vue sur les rochers. Nous avons fait de superbes photos. Le service est très attentionné. Ils nous avaient préparé un repas en bord de piscine pour notre anniversaire de mariage, un excellent moment merci. Ils proposent toutes les activités à faire dans la région et à un prix très compétitif. Nous avions une voiture mais l’emplacement est parfait, à l’écart de Aonang Beach qui est surpeuplé et bruyant mais avec les meilleurs restaurants du coin juste à côté. Nous avons pu facilement découvrir la région de Krabi et nous relaxer à l’hôtel en revenant.
於 2020 年 2 月住了 4 晚

8/10 不錯

Takamitsu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
ベッドが硬いがすぐ対応してくれた、 また少し古いが、味があって良い、 部屋は広めで、キレイ。 バスタブがあるから良い。
於 2020 年 2 月住了 2 晚

10/10 優異

Jibjubja (Bangkok )

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very private and luxurious place combined with excellent services.
於 2020 年 1 月住了 3 晚
Nat 於 2020年2月4日的回應
Thank you for your review.

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent stay for two nights, massive bathroom and helpful staff. An easy Tuk Tuk ride back from the Beach to our quiet location looked over by the local Cliffs. Swimming pool was nice with a pleasant dinner and breakfasts. Staff helpful in booking the Ferry and a useful free regular transport into town.
於 2020 年 1 月住了 2 晚
Nat 於 2020年1月31日的回應
Thank you for your review.

10/10 優異

senpuu

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
崖を背景にしたプールで寛げました。 ビーチと離れているが、シャトル送迎が便利だった。 浴槽の排水栓の具合が悪かったので、スタッフに対応を頼んだが、なかなか対応しなかったことが気になった。
於 2020 年 1 月住了 3 晚
Nat 於 2020年1月31日的回應
Thank you for your review. Please be informed that we have already fixed stopper. in the bathtub.

10/10 優異

Corrie (New Brunswick, Canada. )

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice quiet property. Quiet bungalows with lots of room and lovely bathroom with amazing bathtub!!! The staff were second to none.
於 2020 年 1 月住了 5 晚
Nat 於 2020年1月31日的回應
Thank you so much for your review.

8/10 不錯

Björn

讚好:整潔度和客房舒適度
不滿:職員與服務
Rymligt boende!
Trevliga, rymliga rum. Nära till poolen. Tunn frukost. Tuktuk avgång varje tilme in till centrum. Hem mer sällan.
於 2020 年 1 月住了 4 晚
Nat 於 2020年1月31日的回應
Thank you for your review. We have only 25 rooms here so, our breakfast is not various as others but it is enough choices of American + Asian Breakfast for guest to start the wonderful day.

8/10 不錯

Andreas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
godt hotel
Der mangler myggenet rundt om sengen. Ligger lige ud til regnskoven. Ellers et super ophold.
於 2020 年 1 月住了 3 晚
Nat 於 2020年1月31日的回應
Thank you for your review. Mosquito net can be asked for it with our receptionist. Our beloved guests can contact us at anytime for any issues. We are here to help you all.