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喀比奧南格洛 - SHA Extra Plus 認證的評價

4 out of 5
喀比奧南格洛 - SHA Extra Plus 認證
199/46 Soi 8, Moo 3, Ao Nang, Krabi, Krabi

評價

8.4

很好

10 分評分,優異;376 則評價中有 147 則" "
8 分評分,不錯;376 則評價中有 154 則" "
6 分評分,一般;376 則評價中有 49 則" "
4 分評分,欠佳;376 則評價中有 20 則" "
2 分評分,很差;376 則評價中有 6 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Gang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店位置不错,设施也很新,距离海边步行5分钟,周围方便,有一个夜市
於 2019 年 8 月住了 3 晚

10/10 優異

Bo-shen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location. Near restaurant and bars. Friendly staff.
於 2019 年 4 月住了 2 晚

10/10 優異

SHUN WAI

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 3 晚

10/10 優異

YU

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
住的很舒適,周圍有很多逛的

10/10 優異

yukai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
clean.swimming ppol is so cool.near the beach
於 2018 年 3 月住了 4 晚

10/10 優異

Dustin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything exceeded our expectations. Staff was amazing
於 2024 年 4 月住了 4 晚
The Management 於 2024年4月23日的回應
Sawadee Dustin,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!

6/10 一般

Michelle (Dartford)

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Sadly this property was not our best choice for our trip, and quite disappointing as noisy due to it being child friendly, and no sun in the afternoon. in need of some TLC
於 2024 年 3 月住了 3 晚
The Management 於 2024年4月23日的回應
Sawadee Michelle,I thank you for taking time to write to us and for sharing your valuable feedback. We always appreciate hearing from our guests, even if there was an unfavorable occurrence. It is through constructive comments that we learn and help our team improve and grow. Thank you again for taking the time to write to us and share your constructive comments.

8/10 不錯

Stefan Dieter

讚好:職員與服務和設施服務
Glow Hotel hat nie 4 Sterne Niveau. Eher 3/3,5 Sterne, zumindestens im hinteren Wohnbereich. An Straßenseite sehr laut. Um 02:00 Uhr morgens wird auf der Straße geschrieben. Wir haben das Zimmer umgetauscht, aber ging mit dem Hotelgäste auf unsere Etage los. Eine Gruppe junge Männer aus Indien waren sehr laut. Das Hotelpersonal sorgt nicht für Ruhe. Frühstück ist mehr für Asien gedacht, obwohl viele Europäer im Hotel waren. Nur Toastbrot, Eier, Würstchen, Marmelade und Butter als Europäischen Frühstück vorhanden. Sonst viele Läden (inkl. 7 eleven) sind in der nähe und der Strand ist nicht weit weg. War alles OK aber Glow Hotel ist nie 4 Sterne Wert.
於 2024 年 3 月住了 13 晚
Rose M. 於 2024年4月3日的回應
I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!

10/10 優異

Victor

讚好:整潔度、職員與服務和住宿狀況
Asked for a change of room and staff was very accommodating. Definitely recommend!!
於 2024 年 3 月住了 2 晚
Rose M. 於 2024年4月3日的回應
Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!

4/10 欠佳

Serena

伴侶同遊
讚好:職員與服務和設施服務
不滿:整潔度
I booked a family suite of this hotel and it was not what I expected. It was quite dirty and looked like it hasn't been mopped for days, stains on bed sheets and blankets, stains on toilet paper, smelt bad in the room and fan was loud. When I brought it to their attention with the toilet paper at first they just changed the roll for me and after I had mentioned all the complaints with photos and videos, they agreed to refund me the remaining nights but still charged me for the first night which I was quite surprised with since the conditions of this room was in such bad shape.
於 2024 年 1 月住了 4 晚
Rose M. 於 2024年2月14日的回應
Dear Serena,Thank you for taking the time to share your experience at GLOW Ao Nang. We sincerely apologize for the disappointing stay you had in our family suite. We understand your concerns regarding the cleanliness of the room, including the condition of the bed sheets, blankets, and toilet paper. It is not the level of cleanliness we strive for, and we apologize for any inconvenience caused.We appreciate you bringing these issues to our attention, and we have taken note of your feedback. Please rest assured that we will address these concerns with our housekeeping team to ensure that such incidents do not occur in the future.Regarding the refund, we apologize for any confusion. We regret that we were not able to refund you for the first night. We will review our policies to avoid similar situations in the future.Once again, we apologize for the inconveniences you encountered during your stay with us. We value your feedback and will use it as an opportunity for improvement. Thank you for choosing GLOW Ao Nang, and we hope to have the chance to welcome you back for a more pleasant experience.Kind Regards,

8/10 不錯

Tonny

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, easy access to everything, kids love the pool however room quite sandy even after being probably express cleaned as our family of 4 stayed there for 4 days
於 2024 年 1 月住了 4 晚
Rose M. 於 2024年2月14日的回應
Dear Tonny, thank you for choosing GLOW Ao Nang and for taking the time to share your feedback. We are pleased to hear that you enjoyed our great location and that your kids loved the pool. We apologize for any inconvenience caused by the sandy room. We will make sure to address this matter with our housekeeping team. We appreciate your valuable input and hope to welcome you back in the future.Kind regards,

10/10 優異

Nicolas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Rose M. 於 2024年2月14日的回應
Dear Nicolas,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

4/10 欠佳

Randi

讚好:整潔度
Styr unna
De markedsfører et konset men plasserer deg i et annet bygg like ved. De har bygget en slags tunell mellom byggene. Trist og dårlig frokost.
於 2023 年 12 月住了 4 晚
Rose M. 於 2024年2月14日的回應
Dear Randi,Thank you for taking the time to share your experience with us. We apologize for any inconvenience you experienced during your stay. We acknowledge your feedback regarding the location of the building and breakfast. We will carefully consider this to improve our services in the future.We appreciate your feedback and hope that you will give us another chance to meet your expectations in the future.Kind regards,

2/10 很差

Joni

多人同遊
不滿:整潔度、職員與服務和住宿狀況
Dirty and bad service
Terribly dirty room. There was sand on the floor, drinking glasses were super dirty, stains on the walls and blood in the bed sheets and even one opened condom package on the floor. When I went to complain about this, the receptionist didn’t know what to do and said that the manager will get back to me in the morning. He also said they can refund part of the money but the manager will get back to me in the morning. Sadly nobody contacted me, no refund was given in the checkout and weirdly we werent offered even to change the room. Also aircondition was terrible on/off type off machine and made a lot of noise. Just terrible experience. No way near 4 star rating.
於 2023 年 12 月住了 4 晚

10/10 優異

Mahendra

讚好:整潔度、職員與服務、設施服務和住宿狀況
Took standard room since I was alone! Overall is good I must say. Clean room, toilet, comfortable bed and clean bed linen. Walking distance to nearby all tourist spots. Will come back again!
於 2023 年 11 月住了 3 晚
Rose M. 於 2023年12月11日的回應
Sawadee Mahendra,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

2/10 很差

Kimberly

不滿:整潔度、職員與服務和住宿狀況
This hotel is absolutely not how it is advertised online. It is incredibly run down our hotel room smelled beyond disgusting , our balcony was right next to the garbage and an emergency exit stairwell. It was so noisy AND the front desk stole money out of my passport when we checked in. Absolutely unacceptable. Not a good hotel at all.
於 2023 年 11 月住了 1 晚
Rose M. 於 2023年12月11日的回應
Sawadee Kimberly,Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment. Our main priority to offer the best service, food and beverage and a comfortable atmosphere at a good value for each and every guest. I greatly appreciate your comments about the room,the view of your room that did not meet your expectation. Regarding the lost money in your passport we investigate on this matter and look back the cctv and found that our team process the check in as it is. I regret you experienced any discomfort or inconvenience while staying with us.Thank you again for taking the time to write to us and share your constructive comments.Kind Regards,

8/10 不錯

Abbhy

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 5 晚
Rose M. 於 2023年11月10日的回應
Sawadee Abbhy,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!

8/10 不錯

Noor

家人同遊
Staff so helpful and friendly ❤️
於 2023 年 10 月住了 2 晚
Rose M. 於 2023年11月10日的回應
Sawadee Noor,I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!Kind Regards,

8/10 不錯

Malik Syed Hazri (Kuala Lumpur)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice and comfortable room. Walking distance to the beaches and shopping area.
於 2023 年 10 月住了 3 晚
Rose M. 於 2023年11月10日的回應
Sawadee Malik,Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Kind Regards,

10/10 優異

Siriprapa

於 2023 年 10 月住了 1 晚
Rose M. 於 2023年12月11日的回應
Sawadee Siriprapa,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

10/10 優異

YI KWAN

於 2023 年 9 月住了 3 晚
Rose M. 於 2023年11月10日的回應
Sawadee YI KWAN,Thank you for choosing to stay with GLOW Aonang Krabi we hope to see you again soon!Kind Regards,

4/10 欠佳

Yan

伴侶同遊
讚好:職員與服務
不滿:住宿狀況
Personnel accueillant mais hôtel qui vieilli mal avec odeur d’égout
於 2023 年 9 月住了 3 晚
Rose 於 2023年9月23日的回應
Sawadee Yan,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I truly appreciate your comments about facility aspects that need updating and improvements. In taking care of our hotel, our main priority is to be able to offer a very well-maintained, safe and comfortable atmosphere. I am sorry we failed to meet your expectation in this instance. I am working along with my team to ensure any improvements are made and corrective actions taken.Kind Regards,Rose M. Operation Manager

2/10 很差

Ahmed

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Forferdelig hotell
Skittent sted, sluket på badet er tett og vi sa ifra om det tre ganger uten at det ble gjort noe med. Gulvet blir vasket med skitten mopp, jeg tok et tørkepapir rett etter at de vasket og det ble helt svart. Hotellet i helhet veldig slitt.
於 2023 年 8 月住了 2 晚
The Management 於 2023年8月22日的回應
Dear Ahmed,Greeting from GLOW Aonang Krabi,I thank you for taking time to write to us and for sharing your valuable feedback. We would like to apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail.Service excellence with the urge to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back to GLOW Aonang Krabi soon!

6/10 一般

Cheng Seong (PETALING JAYA)

多人同遊
不滿:住宿狀況
Reading lights v dim and lift v slow
於 2023 年 8 月住了 3 晚
The Management 於 2023年8月22日的回應
Dear Cheng,Greeting from GLOW Aonang Krabi!Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I truly appreciate your comments about facility aspects (Reading lights are dim and slow lift that need updating and improvements. In taking care of our hotel, our main priority is to be able to offer a very well-maintained, safe and comfortable atmosphere. I am sorry we failed to meet your expectation in this instance. I am working along with my team to ensure any improvements are made and corrective actions taken.We remain committed to providing the best in facilities and service, and I hope that I can convince you to change your mind about another visit to us. It would be such a pleasure to welcome you back again here at GLOW Aonang Krabi

8/10 不錯

james

於 2023 年 7 月住了 2 晚
The Management 於 2023年8月22日的回應
Dear James,Greeting from GLOW Aonang Krabi!Thank you for choosing to stay with GLOW Aonang Krabi, we hope to see you again soon!

8/10 不錯

Karen

讚好:整潔度、職員與服務和住宿狀況
Lovely for a budget property - I booked 2 separate rooms (same room not available when I extended my stay) - the rooms are basic but nice, I had a lovely view over the pool. The first room had a shower head that shot every which direction but down - created a river across the bathroom floor. The second room had a working shower head but no Netflix available on the TV like the first room. Seems like a minor complaint (I didn’t come to Thailand to watch Netflix!), however, when it’s raining outside, and you’re traveling by yourself, it’s a nice distraction!
於 2023 年 7 月住了 2 晚
The Management 於 2023年8月22日的回應
Dear Karen,Greeting from GLOW Aonang Krabi!We thank you for sharing your valuable feedback. First and foremost please accept our sincere apology for the shower head and the TV that no Netflix you had during your stay with us. It is unfortunate that we could not meet your expectations.Service excellence with the urge to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back to GLOW Aonang Krabi soon!

4/10 欠佳

Gate

不滿:住宿狀況
Loud partiers all night
於 2023 年 7 月住了 3 晚
The Management 於 2023年8月22日的回應
Dear Gate,Greeting from GLOW Aonang Krabi!We thank you for taking time to write to us and for sharing your valuable feedback. We always appreciate hearing from our guests, even if there was an unfavorable occurrence.Service excellence with the goal to anticipate and comply with guest needs is what we believe in, and we look forward to welcoming you back soon!

10/10 優異

Corina

於 2023 年 6 月住了 2 晚

10/10 優異

Andrew

讚好:整潔度、職員與服務和住宿狀況
The TV satelite was a
於 2023 年 5 月住了 11 晚

8/10 不錯

Khandoker

伴侶同遊, 多人同遊
讚好:職員與服務和住宿狀況
Property manager was helpful
於 2023 年 5 月住了 4 晚
Pia 於 2023年5月25日的回應
Dear Khandoker,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

8/10 不錯

Khandoker

伴侶同遊, 多人同遊
讚好:職員與服務和住宿狀況
Property manager was very helpful in resolving our concerns
於 2023 年 5 月住了 1 晚
Pia 於 2023年5月25日的回應
Dear Khandoker,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

8/10 不錯

Sayan

家人同遊
讚好:整潔度、職員與服務和設施服務
ดีค่ะใกล้เซเว่นไม่ไกลหาดมากเดินเล่นชายหาดใด้สะดวก
於 2023 年 5 月住了 3 晚
Pia 於 2023年5月25日的回應
Dear Khun Sayan,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

10/10 優異

Jamie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel with great location
Amazing hotel stay! Super clean, modern, and comfortable. Also great location walking distance to beach and restaurants, cafes, etc. I liked that there was also a balcony, nice hotel pool, and gym. Also the room bed was comfy and shower was nice. Would stay again!
於 2023 年 5 月住了 3 晚
Pia 於 2023年5月25日的回應
Dear Jamie,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our cleanliness, location and facilities. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier!Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to GLOW Aonang Krabi soon!Best Regard,Saowanee PuntongOperation Manager

8/10 不錯

Sabarinath Ravindran

讚好:設施服務和住宿狀況
於 2023 年 4 月住了 4 晚
Pia 於 2023年5月25日的回應
Dear Sabarinath,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee Puntong Operation Manager

10/10 優異

Win Ei

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are helpful.
於 2023 年 4 月住了 2 晚
Pia 於 2023年4月23日的回應
Dear Win Ei,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 優異

Luis

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great hotel in the Krabi area, close to the beach and piers for all the island visits. Wonderful staff. Nice rooms!
於 2023 年 4 月住了 1 晚
Pia 於 2023年4月23日的回應
Dear Luis,Greeting from GLOW Aonang Krabi!I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 優異

Yatin Manoj

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay at. Rooms were clean and spacious. The pool area also good. Location good to go to the beach and do all the tourist activities.
於 2023 年 4 月住了 4 晚
Pia 於 2023年4月23日的回應
Dear Yatin,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

8/10 不錯

Trond Vegar

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel :)
I had a very nice stay at Glow. Friendly staff, good service, the room was very good. Even though the water supply stopped for almost a day, they did a good job to help so i could shower and so on. I would recommend this to others👌
於 2023 年 3 月住了 4 晚
Pia 於 2023年4月23日的回應
Dear Trond,Greeting from GLOW Aonang Krabi!I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and has been communicated to all the members of my team.Every bit of good news helps support our team. I once again thank you for your valuable comments and look forward to your continued visits and the pleasure of providing you the very best in service and hospitality at GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 優異

Ketchamai

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ห้องพักสะอาด ใกล้อ่าวนาง
於 2023 年 3 月住了 1 晚
Pia 於 2023年3月8日的回應
Dear Ketchamai,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed our cleanliness. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier!Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to GLOW Aonang Krabi soon!Best Regard,Saowanee PuntongOperation Manager

6/10 一般

Dhiraj

於 2023 年 2 月住了 2 晚

4/10 欠佳

Stephanie

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
The internet connection was basically non existent, the pool was covered in kids everyday, breakfast was not good, the egg lady was awesome but the other hot food tasted like leftovers, the elevator would stop at every floor all the time (to the point where it was faster to take the stair) probably from kids always pressing all the buttons. Our doorbell would go off in the morning for no reason. Our room would barley get cleaned or restocked they would just remake the bed and we were staying there for 10 days so it got pretty grimly in there, no wiping our bathroom counter or cleaning the floors, no new hand towels for half the time we just had small bath towels, they forgot to refill our toilet paper a few times and we just had to grab it ourselves. We booked it because it was rated higher than the hotel we were staying at before it but I really don’t understand why, maybe if more people said it was good for kids and family’s not couples then I would have known to not book there without option of a refund.
於 2023 年 1 月住了 10 晚
Pia 於 2023年3月8日的回應
Dear Stephanie,Greeting from GLOW Aonang Krabi!Thank you very much for your review of your recent stay at our hotel. I greatly appreciate your comments about the good service from the station eggs at breakfast and attentive care you received from our Hosts. I will be sure to share with all team members, as it truly helps reinforce their actions and positive attitudes to see such compliments.Your constructive feedback regarding breakfast, cleanliness that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Be assured that your comments were taken to heart and I have looked into the situation personally; corrective actions have been taken to ensure we provide the best environment possible for our next guests. Thank you again for taking the time to share your constructive comments.Best Regard,Saowanee PuntongOperation Manager

10/10 優異

david

讚好:整潔度和住宿狀況
great location . everything was great
於 2023 年 1 月住了 3 晚
Pia 於 2023年3月8日的回應
Dear David,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

8/10 不錯

timothy

家人同遊, 親子同遊
讚好:職員與服務
Glow is in the middle of a whole lot of action. It's a great place if you want to be right down by the beach but not in the completely crazy parts. Ao Nang is the launching point for thousands of tourists. Glow had decent food, a nice pool, fairly quiet and good service. It's a bit beaten up from the influx of young travelers but overall a really decent place to be.

2/10 很差

OLIVIER

於 2022 年 12 月住了 1 晚
Pia 於 2023年1月3日的回應
Dear Olivier,Greeting from GLOW Aonang Krabi!Thank you very much for your review of your recent stay at our hotel. Your constructive feedback is extremely valuable to us as we strive to improve with each and every guest comment.I ask that you please reach out to me directly at ops.aonang@glowhotels.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel. Thank you again for taking the time to write to us and share your constructive comments.Best Regard,Saowanee PuntongOperation Manager

6/10 一般

Astrid

多人同遊
讚好:整潔度、職員與服務和客房舒適度
Hotel abseits des Troubels
Wir waren für 4 Nächte im Glow. Es liegt abseits des Troubels, wodurch es an sich ruhig ist. Dennoch gibt es viele Essensmöglichkeiten, Massage etc fußläufig. Leider hat uns das Hotel nicht überzeugt: Zu Beginn lagen Haare im Bett (auch nach Zimmerwechsel im zweiten Raum), die Bettwäsche war fleckig (ebenfalls). Über die Klimaanlage kam im erstem Raum im 5. Stock sehr starker Rauchgeruch, weshalb wir noch am gleichen Abend wechselten. Dies klappte gut innerhalb von ca. 20-30 Minuten. In beiden Räumen waren Klimaanlage und Lüftung im Bad sehr laut. Es gibt kein Reserve-Klopapier. Hinter dem Waschbecken ist ein langes Loch, wenn hier etwas reinfällt ist es weg. Ab 6 Uhr in der Früh ist im 2. Stock nicht an Schlaf zu denken, da die Wände dünn sind und man alle Stimmen hört, ab 6.30 Uhr geht das Stühle rücken los. Abends konnten wir den Fernseher vom Nachbarn hören. Die Betten waren bequem, die Kissen in Ordnung. Safe und Kühlschrank haben einwandfrei funktioniert. Es gibt einen kleinen Balkon, aber nur einen Stuhl und Tisch mit Aschenbecher. Frühstück kann man für 200 Baht vor Ort dazukaufen, es gibt eine kleine Auswahl an kalten und warmen Speisen sowie Obst und Joghurt, Kaffee und schwarzen Tee. Der Pool liegt zwischen den Gebäudeteilen und ist kalt, die Liegen stehen so nah am Pool, dass man kaum vorbeilaufen kann, wenn Kinder im Pool sind, wird man nass. Toll: Man kann eine Waage an der Rezeption ausleihen, um die Koffer zu wiegen.
於 2022 年 12 月住了 4 晚
Pia 於 2023年1月3日的回應
Dear Astrid,greeting from GLOW Aonang Krabi!Thank you very much for your review of your recent stay at our hotel. Your constructive feedback regarding cleanliness and facilities and noise that needed our attention is extremely valuable to us as well. My sincere apologies that you experienced any inconvenience while staying with us. Our main priority is to be able to offer a very well-maintained and comfortable atmosphere for each and every guest. Be assured that your comments were taken to heart and I have looked into the situation personally; corrective actions have been taken to ensure we provide the best environment possible for our next guests.I ask that you please reach out to me directly at ops.aonang@glowhotels.com if you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our improved hotel. Thank you again for taking the time to share your constructive comments.Best Regard,Saowanee PuntongOperation Manager

8/10 不錯

Sameer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is clean, staff is friendly and location of hotel abit deep in but still accessible to go around as tuktuk services and nearby.
Pia 於 2023年1月3日的回應
Dear Sameer,Greeting from GLOW Aonang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Aonang Krabi!Best Regard,Saowanee PuntongOperation Manager

10/10 優異

Jimmie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚
Pia 於 2023年1月3日的回應
Dear Jimmie,Greeting from GLOW Aonang Krabi!Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest.Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Aonang Krabi one day soon!Best Regard,Saowanee PuntongOperation Manager

10/10 優異

david

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Location was great. Pool was nice. Rooms food. Staff friendly.
於 2022 年 9 月住了 5 晚
Pia. 於 2022年9月18日的回應
Dear david,Greeting from GLOW Ao Nang Krabi!Thank you for taking the time to write your review of our property, your kind comments regarding our service and hotel are very much valued and appreciated. Our Hosts take their roles in our seriously and try, every day, to provide quality customer service which our guests expect.Such positive feedback supports our team and helps us very much. Thank you again, and we look forward to seeing you on your next trip to GLOW Ao Nang Krabi.Best Regard,GLOW Ao Nang Krabi.

10/10 優異

Ali

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall experience was good. Good location.
於 2022 年 8 月住了 2 晚
Pia 於 2022年8月28日的回應
Dear Ali,Greeting from GLOW Ao Nang Krabi! Thank you for your favourable rating of our hotel. We are pleased to see positive ratings, as it reminds us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Such positive feedback supports our team and helps us very much. Wishing you a wonderful day and hoping we will have the pleasure of welcoming you back to GLOW Ao Nang Krabi one day soon! Best Regard,GLOW Ao Nang Krabi.