Great hotel, rooms are a little outdated but we enjoyed the swim up bar, swim up pool & it’s convenient shuttle to and from the landmark area
Jose
於 2024 年 2 月住了 1 晚
10/10 優異
Patti
伴侶同遊
2024年2月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pool area was incredible. Really set the property above others. A bit of a walk to beach and busy area. If you didn’t want to walk cabs are available. Breakfast buffet was great. Staff very helpful. Room air conditioner was not working well. Overall a good stay.
Patti
於 2024 年 2 月住了 2 晚
8/10 不錯
Serge
2024年1月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Superbe hotel avec une magnifique piscine. La chambre était grande et très confortable. Un peu éloigné de la plage et des commerces. Pas de signal Wifi dans la chambre, et faible signal sur la terrasse.
Serge
於 2023 年 12 月住了 3 晚
6/10 一般
Daniel
伴侶同遊
2023年12月19日
不滿:整潔度、設施服務和住宿狀況
Daniel
於 2023 年 12 月住了 4 晚
2/10 很差
KELLY
2023年11月23日
不滿:整潔度、職員與服務、設施服務和住宿狀況
DO NOT BOOK HERE!!! I REPEAT: SAVE YOUR MONEY AND BOOK ANYWHERE ELSE BUT THIS HORRIBLE HOTEL.
This is NOT a 4 star hotel, it’s barely a 3 star!
I booked a 5 day stay here based on reviews on google and Expedia and the 4 star rating.
STAFF:
Not helpful. I was 3 hours early for check in (due to my flight arrival time) and the check in process was disorganized and slow. My room wasn’t ready for an hour past start time.
ROOMS: DIRTY! EXTREMELY UNHYGIENIC.
I was immediately disgusted by the state of the room as I walked in. Staff does NOT clean the rooms or change the sheets. The first room I was put in (“Premium Swim Out”) still had HAIR IN THE BATHTUB & SHOWER. Rooms are unpainted. Writing on furniture and walls. Cracks on walls. Bathroom fixtures rusted and dirty. I immediately called Expedia and went to the front desk and the staff was unwilling to help!
The staff moved me to a “newer room” with dirty bedsheets and a dirty shower. Again, old rooms, old fixtures, nothing like the photos posted online.
3 days and the staff never changed the sheets or cleaned the bathroom.
They put water and “new towels”
(Some of which had stains; the towels shed) and say that they’ve cleaned your room.
FOOD: not good. Considering a great meal directly outside the resort will cost you about $5 CAD the included breakfast here is horrible. I bought breakfast every morning.
The outside aesthetic of the hotel is the only nice thing about this place- it’s extremely deceiving.
KELLY
2/10 很差
Rupali
親子同遊
2023年10月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Beware!! Alert!!!
We booked the Hula Hula resort from expedia and we got the room as per choice and confirmation mail and everything but when we reached they said they are overbooked and now they can give some other hotel option which was not that good also cost wise lower then what we paid. So we asked for refund and they said they will return only partial amount and deduct service tax and other charges that too without using a single service they didn’t even offered water. We contacted expedia as well but nothing happened and while transferring refund they again deducted some heavy charges bcoz we didn’t had account in the bank which they asked for. So without using any facility or services or room we almost paid 150 SGD to them as we booked 2 rooms for 3 days. Like this they might cheat u as well so please beware before booking.
Rupali
於 2023 年 10 月住了 3 晚
2/10 很差
Jan
2023年8月19日
讚好:整潔度、職員與服務和住宿狀況
Jan
於 2023 年 8 月住了 4 晚
4/10 欠佳
henrik
家人同遊
2023年7月1日
不滿:職員與服務、住宿狀況和客房舒適度
hotellet er ved at være træt
personalet i restaurant og ved poolbaren er sløve
bade håndklæder vi fik udleveret tillod de ikke man tog med til stranden de var kun til poolen
morgenmaden er simpel (de løb tør for toastbrød Kl. 8.15
på vores første dag og der var ikke andet brød.)