池畔酒吧

喀比帕南度假村 (SHA Extra Plus 認證)的評價

4 out of 5
喀比帕南度假村 (SHA Extra Plus 認證)
945 Moo 2, T. Aonang, Krabi, Krabi

評價

9.0

卓越

10 分評分,優異;883 則評價中有 527 則" "
8 分評分,不錯;883 則評價中有 263 則" "
6 分評分,一般;883 則評價中有 62 則" "
4 分評分,欠佳;883 則評價中有 19 則" "
2 分評分,很差;883 則評價中有 12 則" "

8.8/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Ho Pui

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice resort with friendly staff. Walkable distance to Ao Nang Beach with bus stop nearby. Conveniently located. Breakfast with vast variety of choices. 2 cons tho - hot water are not stable and turned cold from time to time during shower, and they throw away your toothbrush everyday…
於 2023 年 9 月住了 3 晚
Management Team 於 2023年10月23日的回應
Dear Ho Pui,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our resort nice, with friendly staff, and appreciated the convenient location within a walkable distance to Ao Nang Beach. It's great to know that you enjoyed the vast variety of choices at breakfast. We apologize for the inconvenience you experienced with the hot water temperature during your shower. Your comment is noted, and we will address this issue to ensure a more consistent and enjoyable experience for our guests. Regarding the daily disposal of toothbrushes, we appreciate your concern for environmental sustainability. We'll review our practices to see if we can implement a more eco-friendly approach, such as providing toothbrushes on request. Your feedback is valuable to us, and we thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

10/10 優異

PO-YANG

於 2023 年 6 月住了 2 晚
Jeffy Lee 於 2023年6月19日的回應
Dear PO-YANG,Thank you very much for taking the time to share your experiences with us at Panan Krabi Resort. Your feedback is really important as it gives us the opportunity to continue improving our services.We are overjoyed to hear that we were able to provide the best travel experience for you, a feeling we aim to provide to all our guests, I am sure that this feedback will serve as an encouragement to continuously deliver the best services.Thank you for giving us a review with a 10 rating on Expedia and staying with us and thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back again. With our best regards,Mr. Siripong Chiamchamnong(Assistant Guest Experience Manager).

10/10 優異

KAI-HSI

於 2023 年 4 月住了 2 晚
Assistant Guest Experience Manager 於 2023年4月23日的回應
Dear Khun. KAI-HSI,Thank you very much for taking the time to share your experiences with us at Panan Krabi Resort. Your rating feedback is really important as it gives us the opportunity to continue improving our services.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back again. If there is anything we can do to make your next stay more enjoyable, please don't hesitate to let us know. With our best regards,Siripong CH (Assistant Guest Experience Manager).

8/10 不錯

YUYI

多人同遊
讚好:職員與服務、設施服務和住宿狀況
Nice service, many activities can be choose , don’t need to worry nothing to do if you’re bored. Location is very well, very convenient for eating, drinking or shopping.
Management Team 於 2023年2月28日的回應
Dear YUYI,Thank you so much for your kind review! We're delighted to hear that you enjoyed the variety of activities we offer and found our location convenient for your needs. It's always our goal to provide a memorable experience for our guests, and we're glad we were able to achieve that for you. We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Best regards,

10/10 優異

SHAOXIONG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置: 距离奥南海滩走路5分钟,去海滩坐长尾船非常方便,周围饭馆、旅行社,便利店、货币兑换都 房间很大,床也很大,浴缸很爽,食物味道好,价格也不贵
於 2019 年 12 月住了 4 晚
Management Team 於 2019年12月11日的回應
Dear SHAOXIONG, We very much appreciate your kind feedback about our hotel and facilities. Thanks again for choosing our resort and we are looking forward to welcoming you again. Best Regards,

10/10 優異

Allison (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the staff , they are very friendly. The room are very clean & comfortable
於 2019 年 11 月住了 3 晚
Management Team 於 2019年11月22日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at Panan Krabi Resort Thank you again for sharing your experiences, and we hope your next visit will be as pleasant as the previous one. Best Regards,

10/10 優異

KAI CHONG

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Not a bad experience
Great location with reasonable. Friendly staff. The pool is great only to play but not to swim. No mirror at gym and too small to fit in more than three person.
於 2019 年 10 月住了 2 晚
Management Team 於 2019年11月15日的回應
Dear Valued Guest, We very much appreciate your comments regarding your stay at Panan Krabi Resort Thank you again for sharing your experiences, and we hope your next visit will be as pleasant as the previous one. Best Regards,

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s very good. Also very appreciate for someone knows both English and Chinese.
於 2019 年 10 月住了 3 晚
Managment Team 於 2019年10月27日的回應
Dear Valued Guest, Thanks a lot for your kind review which we very much appreciate. It was nice to hear from you as any feedback is welcome. We are glad to hear that you had a pleasant stay with us and we do appreciate your rating. Once more, thanks for choosing our resort and we are looking forward to welcoming you again soon. Best regards

8/10 不錯

tai wai david

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good !
Good resort if you like swimming ! I will be back !
於 2019 年 9 月住了 3 晚
Management Team 於 2019年10月6日的回應
Dear Valued Guest, Thank you very much for taking the time to feedback our rating. Looking forward to welcome you to Sea Seeker Krabi in the near future. Kind Regards,

10/10 優異

真實旅客

於 2019 年 9 月住了 4 晚
Management Team 於 2019年10月3日的回應
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback and ranking. Best Regards,

8/10 不錯

真實旅客

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
大部分都接受到,十分好。 但房間有部分有問題,例如浴室去唔到水。 沖廁水無水。不過整體來說是很好。 一出酒店就是大街,十分方便,下次會再來!
於 2019 年 9 月住了 5 晚
Management Team 於 2019年9月21日的回應
Dear Valued Guest, I very much appreciate your kind feedback about our hotel, facilities.I will pass on to all concern.,thank you very much for staying with us and we hope to welcome you again soon. Kind Regards

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整體上很好, 員工很有禮貌, 只是有部份毛巾唔乾淨及浴室邊有漏水-_-". 不過都想安排下次黎試吓天台酒吧\^v^/
於 2019 年 8 月住了 3 晚
Management Team 於 2019年9月15日的回應
We do appreciate your kind review.Your comments are very well noted for further improvement, We do our utmost to provide best service and achieving highest standards Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards, Management Team

10/10 優異

YUHUA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的住宿體驗
我和朋友一家出遊,訂了帶泳池的房間,但竟然沒有分配在一起,三個孩子有點失望。浴巾有點舊,是時候更換了,床很軟,還算舒適。酒店所有人都很禮貌,我們自駕去了很遠買海鮮回酒店餐廳加工,廚師的水準讓我們很滿意。雖然天氣不太好,水很涼,但我們仍然玩得很開心。
於 2019 年 8 月住了 4 晚
Management Team 於 2019年9月15日的回應
Dear Yuhua, We really do appreciate your review. Your comments are very well noted for further improvement, We do our utmost to provide best service and achieving highest standards. We like to thank for staying with us and look forward to welcoming you again. Best regards Management Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
於 2019 年 7 月住了 2 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, Thank you for your voting our ranking feedback online webs Best Regards, Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
甲米奥南
非常适合一家度假的酒店,3分钟路程附近就有美食,旅行社,马杀鸡,71便利店等,酒店没配备中文客服是遗憾。
於 2019 年 7 月住了 2 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
甲米奥南
非常适合一家度假的酒店,3分钟路程附近就有美食,旅行社,马杀鸡,71便利店等,酒店没配备中文客服是遗憾。
於 2019 年 7 月住了 3 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
甲米奥南
非常适合一家度假的酒店,3分钟路程附近就有美食,旅行社,马杀鸡,71便利店等,酒店没配备中文客服是遗憾。
於 2019 年 7 月住了 2 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
甲米奥南
非常适合一家度假的酒店,3分钟路程附近就有美食,旅行社,马杀鸡,71便利店等,酒店没配备中文客服是遗憾。
於 2019 年 7 月住了 3 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Management Team

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
甲米奥南
非常适合一家度假的酒店,3分钟路程附近就有美食,旅行社,马杀鸡,71便利店等,酒店没配备中文客服是遗憾。
於 2019 年 7 月住了 1 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Management Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
亲子甲米之旅
非常适合一家度假的酒店,3分钟路程附近就有美食,旅行社,马杀鸡,71便利店等,酒店没配备中文客服是遗憾。
於 2019 年 7 月住了 1 晚
Management Team 於 2019年9月15日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Management Team

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
性價比高 房間舒適 早餐都很多選擇 全服務員態度都非常好,友善及真誠 天台泳池正正對望山 人不多 非常棒 值得推介的酒店 日後會再度入住!
於 2019 年 6 月住了 5 晚
QCIM 於 2019年6月30日的回應
Dear Valued Guest, Thank you for your kind to response and feedback review. Best Regards, Yod

10/10 優異

Sek ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地点不错 早餐非常美味 下次会再入住
於 2019 年 6 月住了 3 晚
QCIM 於 2019年6月25日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Yodpetch

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很好的選擇
地點非常方便,食物不錯,房間設計舒適
於 2019 年 6 月住了 3 晚
QCIM 於 2019年6月25日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Yodpetch

10/10 優異

Irvyn

多人同遊
讚好:整潔度、職員與服務和住宿狀況
酒店員工們都好有禮貌,而且酒店地理位置方便。房間很大,景色也很好。最喜歡的是空中泳池,酒店餐廳的員工也超級熱心的。
於 2019 年 6 月住了 3 晚
QCIM 於 2019年6月25日的回應
Dear Valued Guest, We do appreciate your kind review and are glad to receive such a positive feedback. Thanks very much for choosing our resort for your stay and we look forward to welcoming you again. Best regards Yodpetch

8/10 不錯

Chi Fong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚
Yod 於 2019年5月13日的回應
Dear Chi Fong, Thank you for your time to make our ranking in Hotels.com Best Regards, QCIM

10/10 優異

Ka Lun

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 4 晚
QCIM 於 2019年5月8日的回應
Dear Valued Guest, Thank you for your kindly voting our ranking in hotel.com Best Regards, Yod

10/10 優異

dustin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點方便行2分鐘出去已有很多餐館,7-11,麥當奴, 按摩,行多5分鐘已到沙灘,酒店服務不錯,泳池好靓,除食早餐餐廳好多烏蠅,厕所花灑水力不夠,其他方面'都很好,可值得再住。
於 2019 年 4 月住了 3 晚
Yod 於 2019年5月8日的回應
Dear Dustin, Thank you for your kindly input comment and your experiences, I will pass to our teams. Best Regards, QCIM

10/10 優異

Landon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great ocean view
Nice hotel. Breakfast so so..... Very little for the selection. Location are good. Great view for the 4 islands.
於 2019 年 1 月住了 1 晚
The Management 於 2019年2月13日的回應
Dear Landon, Thank you for your good comments and sharing your recent stay experience. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. Kind regards, The Management

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel to stay in. Great food and polite staff. However, the hill-view will soon be blocked by the new hotel built in front of the hotel.
於 2018 年 12 月住了 1 晚
The Management 於 2019年1月24日的回應
Dear Guest, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. kind regards, The Management

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Hotel has the perfect location as it is just a 5-min walk to Aonang beach. The hotel provide different types of room from garden-view to pool-side room. The buffet breakfast is included and the choices of food are great. Apart from normal choices. They provide traditional Thai noodles and desserts. The room I have got is a hill-view. It is spacious and comfy. However, the heated water is not okay and the hill-view scenery will soon be blocked by another new hotel in front of us. The hotel also provides airport pickup and transfer to the airport at a reasonable price. Do remember to make earlier appointment of the service with the hotel staff.
於 2018 年 12 月住了 3 晚
The Management 於 2019年1月24日的回應
Dear Guest, Thank you for your good comments. We are delighted that you had enjoyed your stay with us and came away with lasting impressions. We look forward to your return visit soon. kind regards, The Management

8/10 不錯

Man

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
在奧南區,很方便,酒店附近什麼都有,對面就是starbucks和麥當勞,走5分鐘就到海邊。酒店房間得整潔,但水池很髒。早餐還好,普普通通,但很多蒼蠅飛到食物上,不太衛生。
於 2018 年 11 月住了 4 晚
Manit Petthai 於 2019年1月3日的回應
Dear Man, Thanks for your review and that you had a great stay with us. We have noted your comments and your feedback is important for further service improvements. We look forward to welcoming you again. Best regards, The Panan Krabi Resort Team

8/10 不錯

sau ching Kennis

讚好:職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 3 晚

6/10 一般

真實旅客

不滿:客房舒適度
位置佳 住宿品質待加強
整個飯店格局和位置不錯,服務生也不錯;但是房間有霉味,房間潮濕不會乾,又遇到房間浴室漏水進房間,電梯壞了修了兩天沒好,房間門卡刷不進問題...還需要再加強
於 2018 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
New and nice hotel
酒店位置很方便,很靠近Ao Nang Beach。酒店設計非常好,游泳池非常漂亮乾淨,亦有天台泳池。 房間亦可看到Krabi的海景,房間很大及設計舒適,浴室也很大,只可惜沒有浴缸。 但房間冷氣風聲很大晚上有點吵,浴室的水壓很足夠,但水有時忽冷忽熱。房間隔音有點差,早餐的選擇可以接受。 整體是滿意,值得入住的酒店。
於 2018 年 6 月住了 4 晚
Rolf 於 2018年7月5日的回應
Dear Valued Guest Thanks for your nice review and rating. Much appreciated. We liked to hear that in general you have liked your stay with us but also we have noted all your comments. Your feedback is very important to us and will help us to improve our serviced further. Thanks again for staying with us and we look forward to seeing you again. Best regards The Panan Krabi Resort Team

6/10 一般

Liana

讚好:整潔度和職員與服務
於 2024 年 3 月住了 4 晚

10/10 優異

Taylor

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was so nice. It was very clean and there were lots of events going on: cooking classes, rock climbing, excursions, etc. The staff was amazing and always making sure everything was okay and that we were enjoying our stay. Location is convenient. If we come back to ao nang, we will definitely stay here again.
於 2024 年 5 月住了 3 晚
Best regards, Management Team. 於 2024年5月13日的回應
Dear Taylor,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed our clean facilities, convenient location, and the variety of events we offer. It's wonderful to know that our staff contributed to making your stay enjoyable, and we appreciate your kind words about their service. We would be thrilled to welcome you back for another memorable stay should your travels bring you to Ao Nang again. Until then, safe travels and warm regards!

10/10 優異

Julie

讚好:整潔度、職員與服務和住宿狀況
It is a short distance away from the beach. There are many eateries and small shops around. It's about a 20 min walk away from the night market. The hotel itself had a great view from the room and rooftop swimming pool. Staff are very accomdating. Very very clean.
於 2024 年 4 月住了 4 晚
Best regards, Management Team. 於 2024年5月6日的回應
Dear Julie Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our convenient location near the beach, as well as the variety of eateries and shops nearby. We're glad that you appreciated the view from your room and our rooftop swimming pool. It's wonderful to hear that our staff provided accommodating service and that you found the hotel to be exceptionally clean.Your positive feedback means a lot to us, and we're grateful for your kind words. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing to stay with us!

8/10 不錯

James

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
The hotel was good and the rooms were spacious. The breakfast was a bit random but offered a lot of variety. We didn’t go in the pool areas but they looked very nice. The only issue we had was the housekeeping which kept taking things out of the room for cleaning but not replacing them, ie towels and robes. They would also leave collect rubbish and dirty mugs some days but not others. The staff were incredibly accommodating, I had accidentally not booked enough nights and they were super helpful about getting me another night and arranging transport back to the airport. We also got a sea view room and to be honest the majority of our view was of another hotel. So if I was going back I probably wouldn’t opt for that type of room.
於 2024 年 3 月住了 3 晚
Best regards, Management Team. 於 2024年5月6日的回應
Dear James,Thank you for sharing your feedback with us! We're pleased to hear that you found our hotel to be good and our rooms spacious. It's great that you appreciated the variety offered at breakfast and the appeal of our pool areas, even if you didn't have the chance to use them.We apologize for the issues you encountered with housekeeping. Your feedback is valuable, and we will address these concerns with our team to ensure improvements are made in consistency and attention to detail. However, we're glad to hear that our staff were incredibly accommodating and were able to assist you with extending your stay and arranging transport to the airport. Providing excellent service is our priority, and we're pleased that they were able to make your experience more enjoyable. We apologize if the sea view room did not meet your expectations, and we appreciate your feedback on this matter. If you choose to stay with us again, please don't hesitate to let us know your preferences, and we will do our best to accommodate them. We hope to have the opportunity to welcome you back for another pleasant stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing to stay with us!

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had an enjoyable stay.
於 2024 年 4 月住了 5 晚
Best regards, Management Team. 於 2024年4月30日的回應
Dear Maria,Thank you for taking the time to share your feedback with us! We are delighted to hear that you had an enjoyable stay at our hotel. If there's anything specific that made your stay memorable or if there are any areas where we can improve, please feel free to let us know. We always strive to provide the best possible experience for our guests, and your feedback is invaluable in helping us achieve that goal. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future for another wonderful experience.

8/10 不錯

Rodrigo

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Panan está increíble, su personal es muy amable, las instalaciones son hermosas y tiene una excelente ubicación. Creo que lo único que podrían mejorar es ampliar el horario de uso de alberca hasta las 10 pm y que en el desayuno buffet pongan alguna nueces
於 2024 年 4 月住了 2 晚
Best regards, Management Team. 於 2024年4月30日的回應
Dear Rodrigo,Thank you for sharing your positive feedback about your recent stay at Panan Krabi Resort! We're thrilled to hear that you found our staff friendly, the facilities beautiful, and enjoyed our convenient location.Your suggestions regarding extending the pool hours and adding nuts to the breakfast buffet are greatly appreciated. We'll certainly take them into consideration as we continually strive to enhance the guest experience. We hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can assist you with in the meantime, please don't hesitate to let us know.

2/10 很差

Jing

家人同遊, 親子同遊
讚好:設施服務
不滿:職員與服務和住宿狀況
The ac did not work for the 3 nights we stayed here. The hotel knew about the schedule maintenance but did not prepare the hotel and make sure guests are comfortable. It’s 95 degree everyday here. There’s no ac at the restaurant when we eat breakfast. Even when it’s working for a short period of time, they set the auto temperature to 82 degree! We make it lower and 10 mins later it would jump back up. We contacted the front desk to get this fixed. It was fixed for a night then it’s back up to 82 degree in the room. We must had contacted them 10 times throughout the trip to get this fixed. Also, the electricity shuts off everyday for 10 mins several times a day. They didn’t warn the guests about it. We can’t shut off the lights in the bathroom. We are told the fridge doesn’t stay cold and don’t put many things in there! All in all, it’s a nice concept resort. Pool is nice but they gotta do better to make the guests comfortable and don’t cheap out on the ac!!!!
於 2024 年 4 月住了 3 晚
Best regards, Management Team. 於 2024年4月30日的回應
Dear Jing,Thank you for sharing your feedback with us, and we sincerely apologize for the inconveniences you experienced during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We understand the discomfort caused by the AC issues and the lack of proper communication regarding the scheduled maintenance. Please know that we take your comments seriously, and we will work diligently to address these issues promptly to ensure a more comfortable experience for our guests in the future. We truly appreciate your patience and understanding throughout this process, and we hope that you will consider giving us another opportunity to provide you with the exceptional experience you deserve. If there's anything else we can do to assist you further, please don't hesitate to reach out.

10/10 優異

Salvatore

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely LOVED staying at Panan!!! The staff were friendly & helpful from check in to check out. The tours we booked with the excursions desk were all fantastic & reasonably priced. The room we had was just unreal, the 180* views were breathtaking. The hotel is in a pretty great location too, just a short walk to the beachfront, and the way it’s situated, you’re on the main strip, but slightly away from it, which is great as you do not hear any of the hustle or bustle from the room, but still have everything in walking distance. The room was always immaculate when the cleaner came in and the outdoor areas were all solid!! Breakfast was pretty average and the rooftop pool bar was swarming with flies when you went for a happy hour drink. Even with this, I’d stay here every single time I come back to Ao Nang!
於 2024 年 4 月住了 4 晚
Best regards, Management Team. 於 2024年4月30日的回應
Dear Salvatore,Thank you so much for your glowing review of your stay at Panan! We're thrilled to hear that you had such a fantastic experience with us, from our friendly and helpful staff to the breathtaking views from your room. It's wonderful to know that you found our location convenient and appreciated the tranquility despite being close to the main strip. Your feedback about breakfast and the rooftop pool bar is valuable to us, and we will certainly look into ways to improve these aspects of your experience for future guests. We can't wait to welcome you back to Panan Krabi Resort on your next visit to Ao Nang! If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to reach out.

10/10 優異

Marco

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent. Staff is the friendliest staff we have encountered. We became friends with the restaurant manager, Tha. Great man! Great rooftop pool with views. Great massages at spa.
於 2024 年 4 月住了 5 晚
Best regards, Management Team. 於 2024年4月30日的回應
Dear Marco,Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience during your stay with us. It's fantastic to know that you found our staff to be the friendliest and that you formed a special connection with Tha, our restaurant manager. We'll be sure to pass along your kind words to him and the rest of our team. We're delighted that you enjoyed our rooftop pool with its stunning views and indulged in some relaxing massages at our spa. We can't wait to welcome you back to Panan Krabi Resort in the future! If there's anything else we can assist you with, please feel free to let us know.

10/10 優異

Evan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Terrific property and management. Highly recommend to anyone visiting the area!
於 2024 年 4 月住了 3 晚
Best regards, Management Team. 於 2024年4月9日的回應
Dear Evan,Thank you very much for your glowing review! We're absolutely thrilled to hear that you found our property and management to be terrific. It's truly rewarding to know that you had such a positive experience during your time with us. We greatly appreciate your recommendation to others visiting the area. Word-of-mouth recommendations like yours are invaluable to us and help us to continue providing exceptional service to all our guests. If you ever find yourself back in the area, we would be delighted to welcome you again and ensure that your next stay is just as enjoyable as this one.

10/10 優異

Pui Sang

於 2024 年 4 月住了 3 晚
Best regards, Management Team. 於 2024年4月30日的回應
Dear Pui Sang,Thank you very much for rating, this is exactly what we strive for and the team will be thrilled to know they have achieved success. We look forward to having you with us again!

10/10 優異

Kirsty

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous hotel, private pool room def worth the price. Room cleanliness could benefit from a deep clean, doors/hard furnishing wiping down, otherwise perfect.
於 2024 年 3 月住了 3 晚
Best regards, Management Team. 於 2024年4月4日的回應
Dear Kirsty,Thank you so much for your kind words and for choosing to stay with us. We're thrilled to hear that you found our hotel gorgeous and that you enjoyed the private pool room, finding it worth the price. We appreciate your feedback regarding the cleanliness of the room. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we apologize for any shortcomings in this area. Your comments will be shared with our housekeeping team to ensure improvements are made, and we'll strive to provide a deeper clean to enhance the overall experience for our guests. We're glad to hear that aside from this, your stay was perfect. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We would love to welcome you back for another wonderful stay.

10/10 優異

Philippe

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 3 月住了 12 晚
Best regards, Management Team. 於 2024年4月4日的回應
Dear Philippe,Thank you so much for your kind words! We're delighted to hear that you had an excellent experience with us. Your satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations. If there's anything specific that stood out to you during your stay or if there's anything we can do to further enhance your experience in the future, please don't hesitate to let us know. We would love to welcome you back for another wonderful stay whenever you're ready to visit us again.

10/10 優異

Debbie

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel , great food and great staff . Will stay again !
於 2024 年 3 月住了 6 晚
Best regards, Management Team. 於 2024年4月4日的回應
Dear Debbie,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel beautiful, enjoyed the great food, and experienced excellent service from our staff. Your kind words mean the world to us, and we're delighted to hear that you plan to stay with us again in the future. We can't wait to welcome you back for another fantastic stay! If there's anything specific you'd like to experience or if you have any special requests for your next visit, please feel free to let us know. We're here to ensure that your future stays are just as enjoyable as the last.

8/10 不錯

Jeffrey

伴侶同遊
讚好:職員與服務和住宿狀況
Enjoyed our stay at Panan Krabi Resort, on the whole the services were very good. Luckily the hotel is situated in a quiet road off a very busy and noisy area. The breakfast was extremely good, with a wide choice of food excellently displayed. This area is very well organised and managed, and the staff were helpful, cheerful and always smiling. My only negative comment would be that the building exterior needs some maintenance.
於 2024 年 3 月住了 13 晚
Best regards, Management Team. 於 2024年3月27日的回應
Dear Jeffrey,Thank you for choosing to stay at Panan Krabi Resort and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your overall stay and found our services to be very good.It's wonderful to know that you appreciated our peaceful location, providing a serene retreat from the bustling surrounding area. We're delighted that you enjoyed our breakfast offerings and found them to be excellent with a wide variety of options. We greatly appreciate your kind words about our well-organized and managed facilities, as well as the cheerful and helpful demeanor of our staff. Providing exceptional service with a smile is something we strive for, and we're glad it made a positive impact on your stay. Your feedback regarding the exterior maintenance is valuable to us, and we will certainly address this matter to ensure that our property remains in top condition for the enjoyment of all our guests. Thank you once again for your review, and we hope to have the pleasure of welcoming you back to Panan Krabi Resort in the future for another enjoyable stay.

10/10 優異

khyati

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was good. The only issue was no room service available at night.
於 2024 年 2 月住了 3 晚
Best regards, Management Team. 於 2024年3月23日的回應
Dear khyati,Thank you for sharing your feedback with us. We're delighted to hear that you had a good experience overall during your stay. We apologize for any inconvenience caused by the lack of room service available at night. Your feedback is important to us, and we will certainly take it into consideration as we continuously strive to improve our services and amenities to better accommodate our guests' needs. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay.