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日出熱帶度假村的評價

3.5 out of 5
日出熱帶度假村
39 Moo 2, Railay Beach, Krabi, Krabi

評價

8.4

很好

10 分評分，優異；272 則評價中有 111 則" "
8 分評分，不錯；272 則評價中有 119 則" "
6 分評分，一般；272 則評價中有 31 則" "
4 分評分，欠佳；272 則評價中有 7 則" "
2 分評分，很差；272 則評價中有 4 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.8/10 

設施服務

8.0/10 

住宿狀況

評價

8/10 不錯

Nico

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
位置在西萊莉渡船口，會聽的到船馬達聲，怕吵的要記得跟飯店要求裡邊點房間。整棟小木屋很棒，冷氣夠強，淋浴間如果有門更好，水壓不太強。 如果回奧南要到東萊莉搭船，飯店人員很熱心會帶領。
於 2019 年 5 月住了 2 晚
Cheeranan S 於 2019年6月14日的回應
Dear.Nico Thank you for taking the time to review your stay with us. it is feedback like this that we will learn from and use to improve.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
整體不錯
便宜的價格，房間光線充足，清潔做得很好，我們住別墅型小屋在植物圍繞下房間竟然也沒有小昆蟲，這方面很好，值得一讚。到達時是炎熱的下午，check in後發現酒店方面貼心的把房間冷氣預先開動，讓我們進去就能享受清涼的房間，真的十分高興！可惜浴室水壓有問題，流出來的都只是微弱的小水柱。 酒店位置也很好，就在東岸碼頭前，走路到另外兩個海灘只需10-15分鐘，很方便。酒店門口向右邊走是「餐廳街」，酒吧、按摩店、小商店都有

8/10 不錯

Wenda (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
还算满意
距离奥南海滩要走10分钟的路程，但是如果走到Lai Ray Grill Restuarant，那就在旁边，在那个饭店吃了一次非常赞的晚餐风景极美，酒店的设施有年头了，但胜在干净。

8/10 不錯

YuWen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Jingjing (shanghai)

讚好：整潔度和職員與服務
Sunrise Tropical Resort
300多一晚的价格不算便宜，东莱利的唯一好处就是码头不用涉水，离码头也挺近的。但是酒店条件一般般，前台有免费的明信片可以取。

8/10 不錯

chengping

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
整体环境好，早餐品种较丰富。房间大，住泳池边上的标准间是最好的选择，性价比最高。

2/10 很差

m818 (chau)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
不值得一去的酒店。
服務態度差、房間太舊、公共地方沒有人清潔、交通不方便、沙灘也不是水清沙幼。蚊子太多、忽然間沒有水和電，電製也祗得一個，真的失望。

8/10 不錯

Eric

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
不滿：整潔度
Séjour très agréable malgré une 1ere nuit réveillée par de drôle de bruit. Nous avons changer de chambre dès le lendemain grâce à un personnel très souriant et très agréable et avons pû pleinement profiter de ce bel hôtel. Une belle rencontre également avec une famille de singes et des toucans, que de bonw souvenirs.
於 2020 年 3 月住了 3 晚

10/10 優異

真實旅客

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Personnel très à l écoute. Et villas très confortables et spacieuses
於 2020 年 2 月住了 5 晚
Sor 於 2020年3月19日的回應
Thank you for your score and share your experienced with us.

10/10 優異

真實旅客

於 2020 年 3 月住了 7 晚
Sor 於 2020年3月16日的回應
Thank you for sharing your experienced stay with us.

8/10 不錯

Aleksi

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice little hotel on quiet are but near everything. Clean and fresh room. Hotel staff and service were really nice.
於 2020 年 3 月住了 1 晚
Sor 於 2020年3月15日的回應
Thank you for sharing your experience stay with us.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great resort and very nice staff, but on east side where there is not really a decent beach; beach is 10 minutes walk on the west side of the island
於 2020 年 3 月住了 3 晚
Sor 於 2020年3月15日的回應
Thank you for sharing your experience stay with us.

8/10 不錯

Sebastien

讚好：整潔度和職員與服務
Overall good but...
Overall a good experience. The weak points are the condition of the room we were given. It was clean but the furniture and the entrance door really show their age. The water never really gets hot in the shower. Bed mattress is hard and not really comfy. The door was almost impossible to lock from the inside. Soundproofing is not good although we weren't bothered in the middle of the night. The strong points: the restaurant is really good and not expensive. The staff is nice and polite and tries their best to make you feel comfortable. There is also a nice little swimming pool for residents. So yes, a good experience overall but for a 3,5 stars hotel and the price you pay for it, you would expect better looking amenities.
於 2020 年 3 月住了 2 晚
Sor 於 2020年3月11日的回應
Thank you for sharing your experience stay with us and we will take your comment to renovate our hotel to get better.

8/10 不錯

Peter

家人同遊
讚好：整潔度、職員與服務和客房舒適度
:)
Helt ok hotell. Trevlig personal och fina miljöer.
於 2020 年 2 月住了 1 晚
Cheeranan S 於 2020年3月4日的回應
Dear. Peter Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

バン (神奈川県)

家人同遊
不滿：住宿狀況
施設は少しガタが来ているけどまあトータル的には悪くない
於 2020 年 2 月住了 1 晚
Sor 於 2020年3月2日的回應
Thank you for sharing your experience stay with us.

6/10 一般

N

家人同遊
讚好：職員與服務
於 2020 年 2 月住了 2 晚
Sor 於 2020年2月23日的回應
Thank you for sharing your review 's score to us.

10/10 優異

Thomas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 5 晚
Sor 於 2020年2月21日的回應
Thank you so much.

8/10 不錯

Louis-Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay in Railay
Had a great stay, easy walk to beaches, n
於 2020 年 2 月住了 4 晚
Sor 於 2020年2月20日的回應
Thnak you for your review and enjoined stay with us.

6/10 一般

James

不滿：整潔度、住宿狀況和客房舒適度
I change 3 room’s in 2 days . In the first room I didn’t have hot water and it wasn’t clean .in the 2 room it was very strong smell of mild
於 2020 年 2 月住了 2 晚
Sor 於 2020年2月14日的回應
Thank you for your feedback and we all appreciated all the words and will bring your to improve our hotel to get better. We are really sorry for making you feel uncomfortable.

10/10 優異

Ashley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Home away from home
We booked the junior villa for 5 nights following a hectic 10 days at the start to the trip. The room and hotel location were excellently situated and breakfast was good with plenty of options (including a few strange additions to a Western palette (curry, noodles etc)). The hotel offered a series of luxuries such as a four poster double bed, outside shower, daily beach towels and complimentary water. Easily reachable for Railay East Pier, walking street and the spectacular Railay West Beach. Would recommend without hesitation for anyone looking for a relaxing break in Railay.
於 2020 年 2 月住了 5 晚
Sor 於 2020年2月14日的回應
Dear...Ashley, Thank you for your lovely review and we appreciated all the words and hope to welcome you to visit us again.

6/10 一般

真實旅客

讚好：整潔度和客房舒適度
不滿：職員與服務
schönes HOtel mit mässigem Service
Das Hotel liegt perfekt gelegen und ist in wenigen Minuten von beiden Piers erreichbar. Der Pool und die Zimmer sind sehr gut, der Service des Hotels ist sowohl im Restaurant wie auch an der Reception ausbaufähig. Beim Essen wird man kaum bedient und die Leuten scheinen wie eingeschüchtert. Für 2 Nächte aber schon zu empfehlen.
於 2020 年 2 月住了 1 晚
Sor 於 2020年2月6日的回應
Thank you for the loveliest messages as you mentioed to us . We appreciated all the word. Have a great day.

8/10 不錯

John E.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 10 晚
Sor 於 2020年2月4日的回應
Thank you for your review.

8/10 不錯

Rune

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rolig beliggenhet
Fint hotell og fantastisk service. Hotellet ligger 10min gå tid fra alt uteliv, så hvis man ser etter er rolig sted å oppholde seg på er dette midt i blinken :)
於 2020 年 1 月住了 3 晚
Sor 於 2020年1月31日的回應
Thank you for the nice review and we appreciated your kind message

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are faultless and they go out of their way to make you feel welcome
於 2020 年 1 月住了 2 晚
Sor 於 2020年1月31日的回應
Thank you for the nice review and we appreciated your kind message.

8/10 不錯

真實旅客

讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Sor 於 2020年1月30日的回應
Thank you for the score review.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Greeted with a very warm welcome at check in. The room was very nice. Cozy, clean, spacious, and cute. There was a patio with comfy chairs and a table to hang out on. Inside there was a nice lounge chair and a window seat. Breakfast buffet was included with my room. I only stayed here for one day/night but hope to come back again and stay at the resort longer. Was able to store bags after check out, explore the area and be able to use a shower before heading to the airport. That was great. The staff was very nice, friendly, helpful, and accommodating. The location was very central and close to the main walking street with many bars, places to get food, shops. Great spot! I highly recommend!
於 2020 年 1 月住了 1 晚
Sor 於 2020年1月28日的回應
Thank you for you sweet message Orbitz , we kindly apprecited your review and we hope to have a chance to welcome you to visit our hotel.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Villas near the beach/pool were very noisy due to the constant motor boat traffic to/from the nearby pier. We asked to be moved further from the pier and found our villa in the garden to be much quieter.
於 2019 年 12 月住了 3 晚
Sor 於 2020年1月9日的回應
Thank you for your feed back ,well acknowledged,please

8/10 不錯

Melanie (Toronto)

家人同遊
讚好：職員與服務和設施服務
When we arrivied we were given a room that looked nothing like the photos viewed on expedia that we used to book. Those are suites/premuim rooms which was not made clear therefore we were quite disappointed upon arriving. Further, twice the water stopped mid shower, the a/c vent was flithy, the light shades were cracked and damaged, there was a stale smell in the room and we were woken up by extremely loud music which went on until 1am. This is just not what we expected. There are a limited number of chairs/ umbrellas but the pool however the staff was accommodating in finding an sunbrella once seats became available. Once we relayed our disappointment to the staff - they upgraded us to a very nice suite. No complaints about the suite - it was lovely and fresh and clean and absolutely met our expectations. I would recommend booking a suite if you are going to stay at this property.
於 2019 年 12 月住了 3 晚
Cheeranan S 於 2020年1月5日的回應
Dear. Melanie First of all, we thank you for choosing our resort while your spend holiday in Railay beach. All your feed back are value for us to upgrading and improving our facilities and service in the near future business. Many thanks again for your comment and we do apologize for the inconvenience hope we have another chance to serve you better on your next visit. Best regards Cheeranan S Reservation Department

8/10 不錯

Noora

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 5 晚
Cheeranan S 於 2020年1月5日的回應
Dear. Noora First of all we thank you for choosing our resort while your spend holiday in Railay beach and thank you for giving us a perfect rating. All your feedback are value for us to upgrading and improving our facilities and service in the near future business. Best regards Cheeranan S Sales and Reservation Manager

6/10 一般

Rachel

讚好：職員與服務和客房舒適度
Depends on the room you stay in
We stayed in 2 rooms the villa was great the standard room was not. The bathroom was tired with cracked tiles and not very clean
於 2019 年 12 月住了 1 晚
Cheeranan S 於 2019年12月26日的回應
Dear Rachel. Thank you for your feedback and I’m looking forward to having you again as a guest in our hotel. it is feedback like this that we learn from and use to improve

10/10 優異

Kat (Denver)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay with amazing staff! It was beautiful and an easy walk to west Railey beach
於 2019 年 12 月住了 2 晚
Cheeranan S 於 2019年12月26日的回應
Dear. Kat Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nico quiet location and friendly staff. Good prices.
於 2019 年 12 月住了 3 晚
Cheeranan S 於 2019年12月26日的回應
Dear. Guests Thank you for giving us a perfect rating I am very pleased to hear that our staff made your stay pleasant. I’m looking forward to having you again as a guest in our hotel.

4/10 欠佳

christina

於 2019 年 12 月住了 3 晚

8/10 不錯

Matti

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Erinomainen
Todella hyvä hotelli ja erinomaista asiakaspalvelua. Uima-allas hieman epäsiisti, muuten kaikki ok. Hinta oli aika korkea, siihen hintaan odottaisi ehkä jotain ääriluksusta kuitenkin.
於 2019 年 12 月住了 2 晚
Cheeranan S 於 2019年12月15日的回應
Dear.Matti Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is feedback like this that we learn from.and use to improve. I’m looking forward to having you again as a guest in our hotel. ,

8/10 不錯

Frans Jan

讚好：整潔度和職員與服務
於 2019 年 11 月住了 5 晚
Cheeranan S 於 2019年12月26日的回應
Dear. Frans Jan Thank you for giving us a perfect rating and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel, although the bathroom could do with some renovations. And it would be nice if they put lights on the stairs so you could see at night! The staff was lovely. Pool was great. Breakfast was good. Other food was just OK. Our favorite restaurant by far was the Indian food on the west side. All the other restaurants around are just ok. Overall nice place if you want to lay by the pool & relax!
於 2019 年 11 月住了 4 晚
Cheeranan S 於 2019年12月15日的回應
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. It is feedback like this that we learn from and use to improve.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
The location of this hotel and the Railey peninsula in general is amazing.Yes it does get busy on the two most scenic beaches,but its still worth staying for a few nights to explore the area.The staff were very nice,but the hotel could do with some updating.The pool area was quiet and i dont remember any noise from the longtail boats
於 2019 年 11 月住了 3 晚
Cheeranan S 於 2019年12月15日的回應
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

Jessica

讚好：整潔度、職員與服務和住宿狀況
Correct
The bed is really hard !!! the hotel is at east beach and you can’t swim so you need to walk. Is the hotel in Thailande that I pay the most expensive price and i don’t see the difference with the hotel that a pay 50$ CAD and i pay 125$
於 2019 年 11 月住了 1 晚
Cheeranan S 於 2019年12月26日的回應
Dear. Jessica Thank you for your review and for choosing our hotel and it is feedback like this that we learn from and use to improve.

8/10 不錯

Johan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚
Cheeranan S 於 2019年12月26日的回應
Dear. Johan Thank you for giving us a perfect rating and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great location. The staff was extremely friendly and helpful. Would stay here again.
於 2019 年 10 月住了 3 晚
Cheeranan S 於 2019年12月15日的回應
Dear. Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 一般

Caitlin

家人同遊
讚好：整潔度
Way overpriced for what it is. On the significantly less beautiful side of Railey Beach East, aloof staff (with exception of front desk, they were always helpful and kind), disappointing breakfast spread with lukewarm coffee. I think had it been priced more reasonably, all of this would have been insignificant but unfortunately, I can not recommend this
於 2019 年 10 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay at Sunrise. Everything we experienced there - the room, amenities, facilities, service - were top notch. The staff were professional, friendly, and provided excellent assistance with any request. Breakfast was delicious. Top ratings well earned. It is a honeymoon-quality resort.
於 2019 年 9 月住了 3 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had an amazing time at Sunrise Tropical. The staff were sweet, friendly, and accommodating. The room itself was beautiful and very comfortable, with air conditioning and a sea view terrace. The restaurant, lounge, and pool were all very comfortable and clean with great service as well. It’s located in a perfect spot, right next to the road that takes you to the most beautiful beaches on Railay West. Overall it was a great atmosphere for a relaxing vacation!
於 2019 年 8 月住了 2 晚
Cheeranan S 於 2019年9月2日的回應
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best regards

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lush tropical gardens surround the Sunrise Tropical and its great pool. The staff are very friendly and helpful and every aspect of this property is first class. Our included breakfast offered a good choice of dishes and the special lunch menu is very tasty and good value for money. The Sunrise Tropical is close to the beautiful cave beach at Phranang Beach, the West Railay beach, restaurants at East and West Railay and Walking Street. Having the paid transfer from downtown Krabi to the Sunrise Tropical was a real bonus. The steps within the Tropical Villa plus would be the only problem we encounted. There are no floor markings so at night in the steps are invisible and could be dangerous. An added bonus were the Dusky Langur Monkeys which we around our villa. Non aggressive and
於 2019 年 7 月住了 3 晚
Cheeranan S 於 2019年8月5日的回應
Dear.Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy agradable, pese a estar en la playa menos bonita de Railay está accesible y cerca de todo. El personal es muy agradable, la habitación estaba limpia y era cómoda. Lo malo era que nuestra habitación estaba muy cerca de la playa y es una zona donde descargan barcos por la mañana y hay algo de ruido.
於 2019 年 7 月住了 5 晚
Cheeranan S 於 2019年8月5日的回應
Dear.Guests. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. It is feedback like this that we learn from and use to improve.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Se nos recibió con un zumo de bienvenida, además de anunciar en un tablón los nuevos huéspedes. También nos alojaron en una habitación de mejor categoría que la que habíamos reservado. El desayuno es muy variado y es muy bueno. Lo que no funcionaba correctamente era el wifi, pero no supuso ningún problema, puedes conectarte a otras redes.
於 2019 年 7 月住了 4 晚
Cheeranan S 於 2019年8月5日的回應
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me gustó todo, la localización, el personal super atento, la piscina, la limpieza, la habitación grande..
於 2019 年 6 月住了 3 晚
Cheeranan S 於 2019年6月28日的回應
Dear.Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
Wonderful place, and great location. Only gave average rating for condition since some construction was going on, which will likely be done in a couple weeks.
於 2019 年 6 月住了 2 晚
Cheeranan S 於 2019年6月28日的回應
Dear.Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 優異

真實旅客

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 3 晚
Cheeranan S 於 2019年6月20日的回應
Dear. Guests Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.