Hotel H12

Property class: 3

Choose dates to view prices

Close to Main Market Square and Wawel Castle, Hotel H12 provides a shopping centre on-site, dry cleaning/laundry services and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Business services
The current price is HK$732
HK$790 total
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

A modern hotel room with a bed, a round table with a vase of flowers, a chair, and a large mirror.

Junior Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, a desk with chairs, a television, and a window with curtains.

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(22 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Deluxe Apartment

A modern hotel room with a bed, a desk, a chair, and a round table.

Deluxe Apartment

10.0 out of 10
Exceptional
(1 review)
  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
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About the area

Located in Kraków Old Town, a neighbourhood in Kraków, Hotel H12 is near a train station and near a boardwalk. Wawel Castle and Wieliczka Salt Mine are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Kraków travel guide
Map
32 Swietego Tomasza, Kraków, Malopolskie, 31-014

What's nearby

  • A historic building with a clock tower and two domes, surrounded by autumn foliage.
    Royal Road
    1 min walk - 0.0 km
  • A park with a paved walkway lined with benches and trees.
    Planty Park
    1 min walk - 0.1 km
  • A historic brick building with multiple towers and a central courtyard.
    Kraków Barbican
    6 min walk - 0.5 km
  • A historic square with a prominent church, a market building, and a well-lit street.
    Main Market Square
    6 min walk - 0.6 km
  • A bustling square with a prominent church tower, a statue, and surrounding historic buildings.
    St. Mary's Basilica
    6 min walk - 0.6 km

Getting around

  • Kraków Główny Station
    17 min walk
  • Łagiewniki Station
    20 min drive
  • Kraków (KRK-John Paul II - Balice)
    28 min drive

Restaurants

  • Bull Pub
    3 min walk
  • House of Beer
    1 min walk
  • Moaburger
    2 min walk
  • Wódka
    2 min walk
  • Pierogarnia Krakowiacy
    2 min walk

About this property

Hotel H12

  • Hotel near Main Market Square
  • Close to Wawel Castle, Hotel H12 provides amenities, such as a shopping centre on-site and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and a water dispenser
    • 1 meeting room, luggage storage and a 24-hour front desk
    • A lift, concierge services and smoke-free property
  • Room features
  • All guest rooms at Hotel H12 have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls.
  • More amenities include:
    • Hairdryers and shampoo
    • 112-cm Smart TVs with satellite channels
    • Wardrobes/cupboards, mini fridges and heating

Similar properties

A rooftop terrace with a table and chairs, a view of a church spire, and red flowers in planters.
Hotel Jan
Kraków Old Town
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 1,000 reviews
The price is HK$628
HK$678 total
includes taxes & fees
15 Nov - 16 Nov
Hotel Jan
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Frequently asked questions

Is Hotel H12 pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of PLN 80 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel H12?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel H12 on 9 Nov 2026 start from HK$732, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel H12?

Limited spots are available.

What time is check-in at Hotel H12?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel H12?

Checkout is at noon.

Does Hotel H12 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 110 per vehicle applies.

Where is Hotel H12 located?

Located in Kraków Old Town, this hotel is within a 5-minute walk of Royal Road and Main Market Square. Planty Park and Florianska Street are just steps away. Kraków Główny Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel H12 Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 190 out of 266 reviews
Rating 8 - Good. 64 out of 266 reviews
Rating 6 - Okay. 8 out of 266 reviews
Rating 4 - Poor. 1 out of 266 reviews
Rating 2 - Terrible. 3 out of 266 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location. Hotel is located on a perfect location close by all amenities and public transportation.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of staff was so welcoming and professional. Great hotel just off main square. Clean modern and very good breakfast.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located close to the main square. Lovely rooms and staff are really friendly
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel; modern, clean, great central location, wonderful breakfasts. Highly recommend.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and had all that we needed. It was a busy weekend so the street noise late night was the only negative. The staff were helpful and I loved the coffee and tea station on arrival. Breakfast was good value and really nice too.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, staff and location with air conditioning.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located. The room we stayed in was large and the air conditioning was amazing.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very close to the town square. Breakfast was great! The whole complex was very clean and tidy, staff very helpful. The only downside for us was the internet on the 1st floor, very slow at times. But we would stay again, thanks!,
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location so close to the main square, stations, restaurants and bars, but amazingly quiet, so a great night’s sleep! A very comfortable room with fridge kettle etc and perfectly clean. Air conditioning works well. Good breakfast and a coffee station available all day in the lobby, included in the price. Lovely staff too. Would definitely recommend.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Nice location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and modern, breakfast is excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in a fantastic location
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! Perfect location, close to everything, very clean, breakfast was delicious, coffee downstairs just perfect! I highly recommend this place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location in the historic heart of town, with an extremely clean and spacious room. The staff were exceptionally friendly, polite, and helpful. They made a point of greeting us personally, always with a smile and genuine eye contact, which made us feel very welcome. They arranged taxis for us and were always happy to help with special destinations. One gentleman even took the time to research several transport options for us — a level of care that really stood out. We only wish we had booked a longer stay. A wonderful hotel and a genuinely lovely team!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and tidy. Staff very helpful and location was perfect for visiting Krakow
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff , brilliant central location (but quiet), great breakfast with some really tasty food and plenty of choice. Room was very comfortable and spotlessly clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a gem. A real find. Fantastic location in Krakow. Great price. Super clean, really nice staff, very comfortable. I would 100% stay here again and recommend to anyone.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at H12. Rooms were clean and comfortable. Staff were friendly and helpful. Location is ideal for visiting the old town of Krakow.Breakfast was good but could get busy at peak times. The only issue was the poor WiFi service.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, clean, staff were good.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location in this small hotel... Breakfast was amazing for the money paid. Staff always ready and willing to help. Free teas, coffees and sometimes small pastries available in the reception an excellent touch. Tiny downside was the internet was intermittent which was frustrating sometimes however not on a break to surf the net Lovely time and would recommend 👍
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very friendly and helpful staff !! We would definitely stay there again !!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to old square. Room spacious and clean. Beds a bit hard. Bathroom very nice. Tea making facilities including milk. Drinks in reception area. Breakfast basic continental. Staff helpful at sorting restaurant bookings and taxis etc
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great location! clean and friendly. would definately stay again
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, great location, right in the old town
Stayed 1 night in Mar 2025