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Metropolitan Apartments

3.0 star property

Choose dates to view prices

Close to Main Market Square and Wawel Castle, Metropolitan Apartments has plenty to offer. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Is Metropolitan Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Metropolitan Apartments?

There is free parking nearby.

What time is check-in at Metropolitan Apartments?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Metropolitan Apartments?

Checkout is at 11:00 AM.

Where is Metropolitan Apartments located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Planty Park and Main Market Square. Royal Road and Kraków University Hospital are also within 10 minutes. Kraków Główny Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.6

5.6

Cleanliness

10

Amenities

6.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

Reviews

Verified

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom was not pleasant. Great location though. Beds weren’t bad
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once settled we loved how spacious our room was and proximity to main station as well as historical sites and groceries. Check in information comes as email 24hours before check in time. YOU MUST READ IT ahead of time and have information handy as arrival can be stressful if not prepared. Street was dark without signage when we arrived in March. Once inside it was lovely and well payed out. Breakers wear right next to suite door, important to know when using more than one outlet in the kitchen.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities
Perfect for a young group with many people! The design is super vintage but is perfect for those looking for a few night stay with lots of people. If you’re looking for a weekend getaway in a beautiful apartment this isn’t for you but for our group or 9 ages 20-26 it was the perfect stay!
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Edmund

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Dump

When we arrived at the property the access was through a very run down court yard. When entering the apartment there was a strong smell of mould. It was so bad that we did not actually stay in the apartment but booked into another nearby hotel. This property needs to be removed from your website to avoid giving Hotels.com a bad name for listing sub-standard properties.
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Ashlee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023