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Vienna House by Wyndham Andel's Cracow

4.0 star property
Hotel with a sauna, 10-minute walk to Main Market Square

Choose dates to view prices

Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Property preview
Breakfast and dinner served, Californian cuisine
1 bedroom, premium bedding, in-room safe, desk
Point of interest
Vienna House by Wyndham Andel's Cracow offers a comfy base near St. Mary's Basilica and Main Market Square. Guests appreciate the helpful staff, convenient dry cleaning, gym, and sauna, perfect for unwinding after exploring the city.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Parking available
The current price is HK$704
HK$760 total
includes taxes & fees
23 Nov - 24 Nov

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Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

  • Sleeps 4

View all photos for Room, Accessible

1 bedroom, premium bedding, in-room safe, desk

Room, Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Hairdryer
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

TV, pay films

Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

1 bedroom, premium bedding, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
Hairdryer
  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

1 bedroom, premium bedding, in-room safe, desk

Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
TV
Premium bedding
Separate bedroom
  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(32 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Hairdryer
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, premium bedding, in-room safe, desk

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

1 bedroom, premium bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2

Suite

  • Sleeps 3

View all photos for Accessible Room

1 bedroom, premium bedding, in-room safe, desk

Accessible Room

  • Sleeps 3

Superior Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 3

View all photos for Superior Room

1 bedroom, premium bedding, in-room safe, desk

Superior Room

  • Sleeps 3

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Front of property

Mercure Krakow Stare Miasto (Old Town)

Kraków City Centre
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.6 out of 10, Exceptional, 1,003 reviews
The price is HK$765
HK$826 total
includes taxes & fees
16 Nov - 17 Nov
Mercure Krakow Stare Miasto (Old Town)
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About the area

Map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154

What's nearby

  • Main Market Square - 8 min walk - 0.7 km
  • St. Mary's Basilica - 8 min walk - 0.7 km
  • Cloth Hall - 9 min walk - 0.8 km
  • Wawel Castle - 20 min walk - 1.7 km
  • Oskar Schindler Factory - 5 min drive - 3.1 km

Getting around

  • Kurdwanów P+R Station - 8 min drive
  • Kraków Główny Station - 11 min walk
  • Kraków (KRK-John Paul II - Balice) - 27 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪Subway - ‬3 min walk
  • ‪Kociarnia Kocia Kawiarnia - ‬4 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Upscale hotel near Kraków Barbican
Located close to St. Mary's Basilica and Main Market Square, Vienna House by Wyndham Andel's Cracow provides a terrace, a shopping centre on-site and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Californian cuisine theme restaurant, Restaurant Mavericks, offers breakfast and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
  • Limo/town car service, buffet breakfast (surcharge) and free bike hire
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Meeting rooms, a water dispenser and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff and location
Room features
All 159 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Showers, free toiletries and hairdryers
  • TVs with satellite channels
  • Wardrobes/cupboards, cots/infant beds and daily housekeeping

Similar properties

Miscellaneous

TRIBE Krakow Old Town

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 51 reviews
The price is HK$748
HK$808 total
includes taxes & fees
16 Nov - 17 Nov
TRIBE Krakow Old Town

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 metres
  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (PLN 120 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,736 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (300 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250.0 per day.
Cots (infant beds) are available for PLN 250.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately PLN 90 for adults and from PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

Property is also known as

andel's Vienna House Cracow
Andels Hotel Krakow
Andels Krakow
andel's by Vienna House Cracow
Vienna House Andel's Cracow
Vienna House by Wyndham Andel's Cracow Hotel
Vienna House by Wyndham Andel's Cracow Kraków
Vienna House by Wyndham Andel's Cracow Hotel Kraków

Frequently asked questions

Is Vienna House by Wyndham Andel's Cracow pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of PLN 100 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Vienna House by Wyndham Andel's Cracow?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Vienna House by Wyndham Andel's Cracow on 23 Nov 2025 start from HK$703.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Vienna House by Wyndham Andel's Cracow?

Self-parking is available for PLN 120 per day. Limited spots are available.

What time is check-in at Vienna House by Wyndham Andel's Cracow?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Vienna House by Wyndham Andel's Cracow?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Vienna House by Wyndham Andel's Cracow provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 150 per vehicle applies.

Where is Vienna House by Wyndham Andel's Cracow located?

Located in Kraków City Centre, this hotel is within a 10-minute walk of Kraków Barbican, Main Market Square and St. Mary's Basilica. Cloth Hall and Wawel Castle are also within 1 mi (2 km). Kraków Główny Station is 11 minutes by foot.

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Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 20 out of 1003 reviews
Rating 4 - Poor. 7 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent Espically the reception staff who helped me in many ways to find places
Stayed 5 nights in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre. Breakfast was great - good variety of quality food and attentive and friendly staff. Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing. Overall a great hotel in a great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Takaaki

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were very friendly and helpful.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is close to everywhere
Stayed 2 nights in Sep 2025

10/10 Excellent

Ikuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to have program wherein when clean up fortified, water provided
Stayed 3 nights in Oct 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courtesy. The bar service was great. Great views of the square. Property is located right next to the mall.
Stayed 2 nights in May 2025

10/10 Excellent

Artur

Liked: Amenities
Close to everything
Stayed 1 night in Jul 2025

10/10 Excellent

Shinsuke

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the Hotel were very friendly and speedy, I liked it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Natascha

Liked: Cleanliness, property conditions & facilities, room comfort
Staying here for the second time and already booked the next 2 stays here Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location & will stay again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and a top notch stay.
Stayed 2 nights in Sep 2022

10/10 Excellent

Fisher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, near shopping and Old Town. Good price for the stay and if going by train to Krakow, very convenient.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and modern!
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base

First trip to Krakow so didnt know the place, but this a great base. The hotel is 2 mins from the station so easy to get too after a flight and the train in. Its also a close enough to the main square and all the restaurants. Hotel is very modern, clean and staff attentive. Its bar is nice and chilled too.
Stayed 3 nights in Apr 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for solo travelers. Even though this property is in the middle of a busy area, it was relatively quiet inside the hotel. Great breakfast options and close walking distance to the gallery mall and restaurants. Would stay again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Wojtek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and service. One of the best and most convenient locations in town.
Stayed 1 night in Jul 2024

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel. Everything about it was excellent; from the welcoming and accommodating staff at the reception to housekeeping and restaurant staff. The hotel is located next to the main train station which is convenient if you are planning day trips (Wieliczka salt mine, for example) taking the train to the airport but it is also located within a walking distance to the city center/old town and all the major tourist attractions. It’s also next to a large mall if you want to do some shopping. The rooms are well equipped in everything you might need for a comfortable stay. The bathroom was modern and really well designed. Lastly, the breakfast buffet had plenty of choices and all the food was really tasty; one of the best. Overall an excellent stay! I highly recommend this hotel and plan to stay there again on my next visit to Krakow.
Stayed 4 nights in Aug 2025

10/10 Excellent

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here as we pass through to Ukraine. It is always clean, quiet, comfortable, and the staff is accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Amenities
Very pleased with everything at the hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alphonse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I pass through Krakow. I love this place.
Stayed 1 night in Feb 2024

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's very close to the train station and shopping mall
Stayed 1 night in Apr 2024

8/10 Good

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for exploring the city

Hotel was perfect, just a few minute walk from the main square. Opposite the train station, so easy for getting to and from airport. Clean and comfortable with friendly staff.
View from room
View from room
Stayed 3 nights in Mar 2023

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, near everything. Walking distance to train station, old city and shopping. Excellent restaurant within the hotel.
Stayed 3 nights in Oct 2022