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貝洛貝拉精品酒店的評價

3.5 out of 5
貝洛貝拉精品酒店
No 19, Jalan Manis 6, Taman Segar, Cheras, Kuala Lumpur, Kuala Lumpur

評價

8.2

很好

10 分評分，優異；48 則評價中有 16 則" "
8 分評分，不錯；48 則評價中有 22 則" "
6 分評分，一般；48 則評價中有 9 則" "
4 分評分，欠佳；48 則評價中有 0 則" "
2 分評分，很差；48 則評價中有 1 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.0/10 

設施服務

7.8/10 

住宿狀況

2.0/10 

環保程度

評價

8/10 不錯

Andy Yong (Malaysia)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯，很好
超有时代感的酒店，柜台服务一流还有免费咖啡，床舒服还超多枕头抱枕，棒棒哒。下次一定再来。
於 2017 年 7 月住了 1 晚

10/10 優異

Tsang

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
位置
位置比較不方便。 一定要開車去。

10/10 優異

Pingkun (China)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
非常棒！
非常棒！酒店雖小，品質很棒！印度服務人員也非常禮貌，對於小小要求都能滿足，對住客遇到的問題都熱情幫忙！
General Manager 於 2016年9月7日的回應
尊敬的贵宾您好，谢谢您的评语。我们一定会尽最大的能耐来为贵宾服务无论是小小的要求或问题。欢迎您下次的观临， 谢谢。

2/10 很差

Cai

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Dirty place,aircond broken , main door is close , need using lift to go upstairs room won't go this hotel already bad hotel ever :)

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 1 晚
Aini 於 2020年2月2日的回應
Dear Sir/Madam, Thank you for staying with us and for taking your time to leave us a review. We are happy to note that you like your stay here in our hotel. We apologize for any inconvenience if you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staffs wish goodnight
於 2019 年 12 月住了 2 晚
Aini 於 2019年12月9日的回應
Dear Sir/Madam, What a perfect rating. Thank you for choosing us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

真實旅客

於 2019 年 11 月住了 4 晚
AINI 於 2019年11月25日的回應
Dear lovely guest, What a perfect rating review, we truly appreciate your trust in us. We look forward to welcoming you back to our hotel very soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

Chris (Singapore)

讚好：整潔度、職員與服務、設施服務和住宿狀況
2nd time staying here and really no severe complaints. Staff was friendly and helpful. Room was neat and kept tidy on request. However during my stay this time, the towel rack was missing and I assumed this room was due for maintenance but staff was unaware and placed me in it. Not severe as its just a towel rack but perhaps if they had known they would've placed me in a different room.
於 2019 年 11 月住了 4 晚
AINI 於 2019年11月25日的回應
Dear Mr. Chris, Thank you so much for choosing us and taking your time to leave a wonderful review, we truly appreciate your trust in us. We are very happy to hear that our service met your expectations and needs as we look forward to welcoming you back to our hotel very soon. We apologize for the inconvenience you had during your last stay with us but do rest assured as we have taken measures to prevent similar mistakes in future and definitely will improve to provide the best for you. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Close by food options. Could use a shower curtain.
於 2019 年 9 月住了 2 晚
reservation 於 2019年11月11日的回應
Dear Sir/Madam, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We apologize for any inconvenience if you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value for money
Very nice place. Will stay again.
於 2019 年 8 月住了 4 晚
Aini 於 2019年9月3日的回應
Dear Sir/ Madam, Thank you for staying with us and for your wonderful review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

Cecilia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
You will not find a better value stay than this!!
My 2 travel buds and I chose this hotel for its location - it is a stone's through away from the eatery we had planned to check out and barely a sweat away from Taman Mutiara MRT station. Will stay again as travel buds want to return to check out the many other eateries in the enclave!! :))) Our only grouse is the bathtub - half the bathroom can get really wet if one is not careful with the shower spray.. :D
於 2019 年 7 月住了 2 晚
AINI 於 2019年7月23日的回應
Dear Madam Cecilia, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We apologize for any inconvenience if you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

beiwen

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 6 月住了 13 晚
AINI 於 2019年7月16日的回應
Dear Sir/Madam, Thank you for staying with us and for your wonderful review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We are most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

wendi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
AINI 於 2019年7月8日的回應
Dear Sir/Madam Wendi, Thank you for staying with us and for your wonderful review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We are most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
於 2019 年 4 月住了 3 晚
AINI 於 2019年5月3日的回應
Dear Sir/ Madam, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
bilik yang selesa
於 2019 年 4 月住了 2 晚
AINI 於 2019年5月3日的回應
Tuan / Puan, Terima kasih kerana tinggal bersama kami dan untuk ulasan anda. Kami gembira untuk mengetahui bahawa anda menyukai penginapan anda di sini di hotel kami & kami sangat menghargai pujian anda. Kami sangat mengalu-alukan kedatangan anda kembali. Terima kasih dan kami harap anda mempunyai hari yang hebat. Salam sejahtera, Bello & Bella Team

8/10 不錯

Teagan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The front of the hotel and service was amazing. The rooms are so small just enough for a bed.
於 2019 年 4 月住了 1 晚
AINI 於 2019年4月15日的回應
Dear Sir/Madam, Thank you for choosing to stay with us and for taking the time to leave us a review. We are happy to note that you like your stay and sevice in our hotel & we truly appreciate your warm comments. We truly are sorry for the inconvenience you had faced with the size of the room during your stay with us. We do suggest you to reserve another higher category of the room for your future stay with us we assure you that your stay will definitely be something to look forward to. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

Evin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel located at Cheras
Nice hotel located at Cheras, fuss free check-in & check-out
於 2019 年 2 月住了 1 晚
Aini 於 2019年2月16日的回應
Dear Sir/Madam, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
AINI 於 2019年4月1日的回應
Dear Sir/Madam, Thank you for staying with us and for your amazing review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚
Aini 於 2019年1月11日的回應
Dear Sir/Madam, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We apologize for any inconvenience if you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

6/10 一般

真實旅客

於 2019 年 1 月住了 1 晚
Aini 於 2019年1月8日的回應
Dear Sir/Madam, Thank you for staying with us and for your lovely review. We apologize for any inconvenience if you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

Lee Lian

讚好：職員與服務和客房舒適度
不滿：住宿狀況
Nice interior design, helpful staff
The interior design of the hotel looks good and modern. We quite like it when stepping into the hotel. When we checking in the room, one of the beds found with ants. We informed the staffs, within a short while they arranged another room for us. The service of the staff was prompt and helpful. The other room we changed to, everything was fine and clean. The room even though was small, but worth to stay at the price we paid for.
於 2018 年 11 月住了 2 晚
Aini 於 2018年11月26日的回應
Dear Ms. Lee Lian, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We apologize for any inconvenience that you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
clean and comfortable
nice hotel, good location and toilet well designed. toilet glass door should be fully frosted especially for family room.
於 2018 年 8 月住了 3 晚
Aini 於 2018年11月26日的回應
Dear Sir/Madam, Thank you for staying with us and for your lovely review. We are happy to note that you like your stay here in our hotel & we truly appreciate your warm comments. We apologize for any inconvenience that you have faced during your stay with us and we most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

NG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 1 晚
Aini 於 2018年11月26日的回應
Dear Sir/Madam, Thank you for staying with us. We are happy to note that you like your stay here in our hotel. We most certainly looking forward to welcoming you back soon. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

6/10 一般

David

讚好：整潔度和職員與服務
不滿：住宿狀況
Small hotel
Hotel room (201) is way too small. Open the door and barely clears the bed frame. Hotel was artfully converted from an existing shop house but my room faces a busy road and traffic can be heard throughout the night. Room could have used a standing shower area, but instead it squeezed in a miniature bathtub which couldn't allow full extension of body. Hotel mini fridge was ore like a drink cooler that failed in its job to cool even a canned drink. Asked for a 2nd key card but was told policy of hotel is to issue 1 per room.
於 2018 年 1 月住了 4 晚

6/10 一般

Jo ee

讚好：職員與服務
不滿：整潔度
於 2017 年 10 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
VERY SMALL ROOM
This place is overrated. don't know if it is from verified customer like me who rated this place. look at the size, it is way too small. service is good but space is terrible.
於 2017 年 8 月住了 1 晚
Aini 於 2018年11月26日的回應
Dear Sir/Madam, Thank you for choosing to stay with us and for taking the time to leave us a review. We truly are sorry for the inconvenience you had faced with the size of the room during your stay with us. We do suggest you to reserve another higher category of the room for your future stay with us. We assure you that your stay will definitely be something to look forward to. Thank you and we hope you have a great day ahead. Best Regards, Bello & Bella Team

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Not bad
Room is clean and tidy. Quite small if you have big luggage
於 2017 年 8 月住了 1 晚

10/10 優異

christopher (penang)

讚好：職員與服務和客房舒適度
Good place to bunk for a business trip
Overall, the hotel is great. Thumbs up Pro's Clean and lovely hotel Smells good Very polite staff Listens to the needs of theyre guest Provides unlimited coffee Con's No parking Bed sheets are not truly white Some ants resides around the table
於 2017 年 7 月住了 6 晚

8/10 不錯

chris (My)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable hotel
Overall great hotel. Comfortable and clean. Only thing is d sheets needs to be completely white.
於 2017 年 7 月住了 1 晚

8/10 不錯

Fermadu (Argentina )

讚好：整潔度、職員與服務和住宿狀況
Muy bello el hotel
Muy bello el hotel .Ell personal muy predispuesto ! Lamento mucho que la habitación " studio " que nos tocó para 2 personas es demasiado ...nos chocabamos ahí dentro ...(es sólo para 1 persona ).

8/10 不錯

V (vanocuver, bc)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cheap, brand new hotel. Fairly clean.
Overall it was great. Clean room, very small that there is no space to put more than a small carry on luggage. However, in my life, I have never entered a room to find out a guy is sleeping on the bed. They got mixed up and gave me an occupied room! Then instead of admitting the mistake they made, they blamed it on the customer entering the wrong room! How is it possible since the key is an electronic key?! It is better to admit your own mistake than blaming it on others.

8/10 不錯

Dr. Sudhir Kumar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quaint stay
Boutique hotels are always tricky because in pictures and photos they appear more charming than they actually do in actual fact. Make no mistake with Bello, this place is charming and quaint. Located in the suburbs of Cheras just on the fringe of KL a passerby may need to look hard to see it's navy blue façade and actually spot it. Once inside, the contemporary-Victorian mashup really appealed to me. They don't have many rooms but it was the reason why it was quiet and peaceful. Be reminded all the items in the room can be bought being a boutique hotel. The neighbourhood is easy to get food and get about to KL city centre or to other parts of Klang Valley. Nearby, there is also a neighbourhood mall for some shopping if you're into that. Great place to stay if you chose a place outside KL. Once the MRT station is fully operational there will be more access to further areas and not limited to ride sharing services.

6/10 一般

Cesar

讚好：職員與服務
不滿：整潔度和客房舒適度

10/10 優異

Novelia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Second stay
My second stay with them, highly recommended

8/10 不錯

Quek

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Desmond

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room very comfort, whilst the bed was make me feel totally don't want to wake up.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Well designed, comfort.
Car park problem. Room abit small. But overall very nice

10/10 優異

Marcela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

真實旅客

讚好：整潔度和客房舒適度

10/10 優異

Yik Chee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good boutique
It's nice to stay.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
overall good.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度

6/10 一般

Kent

不滿：客房舒適度
Clean but small room
The room was small and there is no window. You can hardly walk. There is no space for a 20" Luggage. The queen bed is placed at a corner of the wall.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Better than average budget hotel
Good for a budget hotel. Parking is difficult though as hotel has only 2 reserved parking lots

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

6/10 一般

Arul

讚好：整潔度
Small but comfy bed
Too small. Fridge too small.

8/10 不錯

vaniece

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Rooms was clean and comfortable. Would recommended to my friends .

6/10 一般

RIdwan (Singapore)

讚好：整潔度和客房舒適度
Unexpected Superior Room
First, I enjoyed the room because it's neat, clean, and well designed, I just want to share one thing (I told the reception I will write this review already). I booked a superior room for one night 5-6 June 2016. Came to the hotel at 3 pm but the room still being prepared which is okay for me. After I reached the room, I directly fell asleep and around 2 hours later I just realized that something seems off, it's because there is no bath tub as shown on the picture. I clarified and asked what's the difference between studio and superior because I think they gave me the wrong type. They explained the area size for superior is larger and got bath tub facility. Then they explanation was, "on your notes, you wrote you want a window ...we have two types of superior room: one is with bath tub, another one is bathroom with sky view (skylight) so we gave you room 205" then I try to undestand and convinced them by telling my viewpoint that: 1. window and skylight is different, if it is a window.. I can enjoy view and let the air come in 2. how people would know there are two types of superior while pictures on the web always show bath tub 3. how can skylight considered as facility, compare to bath tub which people can physically enjoy I asked whether I can change my room, but all fully booked and guests are came in already so turns out I stayed at the same room. I think if they know about it they will not keen to change theirs to mine (subjective opinion).
Hotel Manager 於 2016年6月11日的回應
Dear Mr Ridwan, We are so sorry that you have had an unsatisfied stay with us due to the room type. As we was experiencing full occupancy that day and unable to accommodate a Superior with bath tub for you. Our sincere apologies to you and we will take corrective action on this matter and escalated to our management. Thank you for your comment and we will arrange the correct room type for your next visit. Once again, please accept our sincere apologies and thank you so much for your comment. From Bello & Bella Boutique Hotel Management